| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| will this camera be triggered by moths and raindrops and can it be wired ethernet connection | 2022-11-22 | Not triggered by moths, raindrops, rustling leaves etc.. My camera is not wired with an ethernet cable, it works 100% on wifi with no signal problems. | Siobh | 2022-11-23 |
| Would you be able to use the suction or Adhesive mount？ | 2022-10-27 | No! It comes with its own specific bracket that needs to be screwed to the wall, which makes the mount very secure, while it allows you to slide it on and off to change batteries and more! Flexibility and stability coexist. I really like it. | Ernest | 2022-10-27 |
| Two way audio, no one mentions this, can I talk when someone comes to my door? | 2023-04-29 | Yes you can. On the app. It's got a button press to talk. And you can communicate with some one. You can also hear what the person's saying. | M c | 2023-04-29 |
| Two way audio, no one mentions this, can I talk when someone comes to my door? | 2023-04-29 | Yes, you can. Through communication, you can give instruction / order etc to the comer(s). | Peony Yu | 2023-04-29 |
| Two way audio, no one mentions this, can I talk when someone comes to my door? | 2023-04-29 | Yes you can speak through app to the cameras | Billy Molineux | 2023-04-30 |
| If set to record clips to the memory card, can the clips be viewed and deleted remotely via the app.? | 2023-06-15 | Short answer yes | Excali | 2023-06-15 |
| Solar panel doesn’t seem to keep it charged. Brighter d sunny days make no difference. Why is this please? | 2023-05-08 | Yes the solar panels aren’t great if you set to power saving mode it takes still images instead of continuous video they work fine. | Billy Molineux | 2023-05-08 |
| Solar panel doesn’t seem to keep it charged. Brighter d sunny days make no difference. Why is this please? | 2023-05-08 | To be honest, there’s not a problem that our camera seems to have. it seems to stay charged with the solar panel alone for now But it’s only been up a week | Lee Swaby | 2023-05-08 |
| Solar panel doesn’t seem to keep it charged. Brighter d sunny days make no difference. Why is this please? | 2023-05-08 | I've had the camera for a few months and the solar panel has kept the battery at 100% on most days. Does your camera charge when using a usb charger. If so, then it may be a fault with the solar panel. Try removing and reconnecting the solar panel lead. | Mr P. | 2023-05-08 |
| How is it different from other floodlight cameras on Amazon? | 2022-10-27 | overall the lamp field-of-view is fairly wide for regular floodlight use, e.g. to protect driveway, entrances, side gates, etc. | Gwendolyn | 2022-10-27 |
| How is it different from other floodlight cameras on Amazon? | 2022-10-27 | Amazing picture (FHD), high quality build, very powerfull light and good night view. | Jose D. | 2022-10-27 |
| Does this camera support onvif connection from dvr e.g. iSpy? if so what is the url? | 2023-03-19 | No | Mr P. | 2023-04-18 |
| Hello all. Can you add family members so they can view the camera. Thank you for any replies | 2023-03-15 | Yes they can be added in the app | clive reynolds | 2023-03-15 |
| Hello all. Can you add family members so they can view the camera. Thank you for any replies | 2023-03-15 | Yes, my husband set it up so we can both view on our own devices. | Handdryer27 | 2023-03-15 |
| Hello all. Can you add family members so they can view the camera. Thank you for any replies | 2023-03-15 | Yes you can add them any time, brilliant cameras aswell, the footage is so clear and I bought solar powered they are fully charged at all times. | W everton | 2023-03-15 |
| Hello all. Can you add family members so they can view the camera. Thank you for any replies | 2023-03-15 | Yes. They download the app. And just put your log in details. Me and 3 other people iny family have the app on there phone to view a camera on my driveway | M c | 2023-03-15 |
| Hello all. Can you add family members so they can view the camera. Thank you for any replies | 2023-03-15 | Yes, you can add as many users as you want. They have to each have their own account first. | Mr P. | 2023-03-19 |
| Can it be used inside a car for security while car is stationary? | 2022-10-27 | Should be possiblem but charging it may be a challenge - connect it to your USB in the car maybe. | Andy P | 2022-11-16 |
| If there's not much sun will the batteries stay charged/back up power? concerned through winter months | 2022-12-01 | After weeks of rain ours is still working and reporting to be 100% charged. I’ve not had it runout yet, so I can’t say how long it will actually last. My camera is configured to only record at night. | Andy P | 2022-12-01 |
| If there's not much sun will the batteries stay charged/back up power? concerned through winter months | 2022-12-01 | In the UK, it still works. | Jose D. | 2022-12-01 |
| If there's not much sun will the batteries stay charged/back up power? concerned through winter months | 2022-12-01 | Just put two cameras up three days ago and still holding charge at 80% in the darkest month great camera put solar high as possible towards sky | Ms. S. Klimczuk | 2022-12-01 |
| If there's not much sun will the batteries stay charged/back up power? concerned through winter months | 2022-12-01 | This iegeek camera is equipped with both a built-in battery and a solar panel for power supply. After the battery is fully charged, it can be used for a long time. If there is less sunlight in winter, the solar panel can still provide continuous power, but there will be differences in speed and capacity. You can install in the best location to get solar power by following the suggestions below. Please choose the best installation location and adjust to a suitable angle to ensure that the solar panels get sufficient sunlight. It is recommended to place the solar panels horizontally, and then tilt south. (If your location is in the southern hemisphere, please tilt north). The tilt angle of solar panels is determined according to the local latitude. (If the local latitude is 55°N, please tilt the solar panel south to 55 °) For Example: UK: After the solar panel is placed horizontally, please tilt south to 55 °. | ieGeek YUEL UK | 2022-12-07 |
| At night, the cam only show black n white color if the floodlight is off. Is it possible to keep the cam in colourful even the floodlight is off? | 2023-06-01 | No | imran g | 2023-06-02 |
| At night, the cam only show black n white color if the floodlight is off. Is it possible to keep the cam in colourful even the floodlight is off? | 2023-06-01 | According to my experience, if insufficient light, the cam is keeping white and black in terms of saving energy. If enough light, then the cam changes to colourful gradually. | Peony Yu | 2023-06-02 |
| At night, the cam only show black n white color if the floodlight is off. Is it possible to keep the cam in colourful even the floodlight is off? | 2023-06-01 | The short answer is no, it will only show colour when the floodlight comes on. | Colin Wright | 2023-06-12 |
| Hello. i have just received this camera yesterday . when i have a video i can't zoom in on it . is this normal or am i missing something. thank you . | 2023-03-16 | Use 2 fingers to zoom in or out. | Ozzy | 2023-03-16 |
| Is it difficult to have a good stable connection? This is pretty common in cheap cameras I've used. | 2022-10-27 | Not at all, I just bought this floodlight camera for my parents last month. They told me that the network was very easy to set up, and they quickly found the right signal location for the installation using the test tool on the camera. | Anastasia | 2022-10-27 |
| Can the floodlight stay on, if say you were sitting in your garden at night time?? | 2023-06-04 | If you’re using the app on your phone when you first start up, you will have motion detection, Light, and siren at the bottom of the app. Just press light and it will stay on as long as you want. | david duckhouse | 2023-06-04 |
| Can the floodlight stay on, if say you were sitting in your garden at night time?? | 2023-06-04 | You can set the duration for how long you want it to run but not forever. Important thing to know about this camera is that it's slow and it can miss capturing the images and videos when its actually needed. | Kumar | 2023-06-04 |
| Can the floodlight stay on, if say you were sitting in your garden at night time?? | 2023-06-04 | The only way to manually keep the light on is to go to live view and press the light icon. I've only tried this for short periods. | Mr P. | 2023-06-04 |
| Can the floodlight stay on, if say you were sitting in your garden at night time?? | 2023-06-04 | No | samantha | 2023-06-04 |
| What is the returns policy if not suitable for me? | 2022-10-27 | In fact I own 3 iegeek cameras. 2 years warranty for long-term peace of mind. This makes me more willing to try new products | Vivian | 2022-10-27 |
| How many Watts does the solar panel provide? | 2022-12-05 | Dear customer, after the solar panel is plugged in, it will continue to supply power, and there is no specific capacity indicator. | ieGeek YUEL UK | 2022-12-07 |
| Is this iPhone 13 compatible? | 2023-05-01 | I have samsung s21 and it's great I don't know about iPhone | Denise | 2023-05-02 |
| Can you turn the alert siren off? | 2023-01-29 | Yes. Both lights and siren can be managed using the ieGeek app. | Kumar | 2023-01-29 |
| Can you turn the alert siren off? | 2023-01-29 | You can turn the alert siren off in the app | clive reynolds | 2023-01-30 |
| Can you turn the alert siren off? | 2023-01-29 | Yes, open up the app. - settings icon top right - scroll down to alarm settings - right at the bottom uncheck the 'Linked buzzer' For some reason it is called 'buzzer' and not alarm in the app. | Hollyharvey | 2023-01-30 |
| Would this pick up wildlife like badgers and herons etc? | 2023-05-15 | The sensitivity can be adjusted. Mine picks up cats walking past but can be adjusted to be more or less sensitive to movement. | Handdryer27 | 2023-05-15 |
| Would this pick up wildlife like badgers and herons etc? | 2023-05-15 | It picks up my cats | Denise | 2023-05-15 |
| Would this pick up wildlife like badgers and herons etc? | 2023-05-15 | Yes | nick ellis | 2023-05-16 |
| Would this pick up wildlife like badgers and herons etc? | 2023-05-15 | It depends on how you set up the sensitivity in the app. Can be set to only pick up humanoids or more sensitive and pick up movement. | clive reynolds | 2023-05-16 |
| Would this pick up wildlife like badgers and herons etc? | 2023-05-15 | Yes, this will pick up wildlife. It picks up cats and hedgehogs in my garden, even in the night. | Mr P. | 2023-05-17 |
| Can it be set so the light will activate (and camera) without the siren? - for example myself going to the driveway where the camera is installed | 2022-11-16 | Yes, I do not use the siren as it would be annoying with false alerts. | Andy P | 2022-11-16 |
| Can it be set so the light will activate (and camera) without the siren? - for example myself going to the driveway where the camera is installed | 2022-11-16 | At present, the product has three alarm modes, the current default is sound and light alarm, you can set the alarm mode to light alarm on the app. This achieves what you want. | ieGeek YUEL UK | 2022-11-17 |
| Can you turn the device off for a few hours. Want to fit this to the rear of the house where we have a patio and not want it going off while out there | 2023-04-17 | Hi Rich Yes you can. After downloading the app and syncing with the Floodlight Camera , go into the motion detection section and turn it to off. Don't forget to turn it back on though!! You can also have either the Floodlight or Siren or both synced to come on when the camera detects any motion. Hope this answers your question? PB | Brownie | 2023-04-17 |
| Can you turn the device off for a few hours. Want to fit this to the rear of the house where we have a patio and not want it going off while out there | 2023-04-17 | Hang a tea towel over it, or you could go in settings and snooze it | nick ellis | 2023-04-17 |
| Can you turn the device off for a few hours. Want to fit this to the rear of the house where we have a patio and not want it going off while out there | 2023-04-17 | Yeah - you can easily turn off motion detection via the app that comes with it | MR DC | 2023-04-17 |
| Can you turn the device off for a few hours. Want to fit this to the rear of the house where we have a patio and not want it going off while out there | 2023-04-17 | You can totally switch it off but I'll say the easiest way to avoid having the hassle of re-installation is to put it in a corner facing a wall to avoid it triggering everytime you pass it. That way when you're ready to have it out it would be straight forward plug and play. | Ozzy | 2023-04-17 |
| Can you turn the device off for a few hours. Want to fit this to the rear of the house where we have a patio and not want it going off while out there | 2023-04-17 | It has an on off switch on the actual camera but you would have to climb up to the camera to turn it off , if you don’t want notifications whilst sat in the garden turn motion sensor off | samantha | 2023-04-17 |
| Can you turn the device off for a few hours. Want to fit this to the rear of the house where we have a patio and not want it going off while out there | 2023-04-17 | You can turn off notifications on the app so you don't get constant notifications. Alternatively there is a power button on the camera itself. | Mr P. | 2023-04-18 |