| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What is the maximum distance for wifi coverage ? | 2023-01-26 | It all depends on your WiFi signal, I got a booster for my one so now it’s around 80’ from the house for the camera, One camera is near the house no problem but the others on my log cabin around 80’ away it kept dropping the signal until I got the WiFi booster. | Kevin… | 2023-01-26 |
| What is the maximum distance for wifi coverage ? | 2023-01-26 | I've seen a video of a camera in a field that was quite far away they were very good | Lubeck Lugar | 2023-01-28 |
| Why are the 2 pack £149.99 but if you buy 2 of them seperate its only £119.98. | 2023-03-19 | Didn't realise that when I ordered | Ernest Addae-Aboagye | 2023-04-20 |
| Why are the 2 pack £149.99 but if you buy 2 of them seperate its only £119.98. | 2023-03-19 | Didn't notice at the time of purchase | Ernest Addae-Aboagye | 2023-04-26 |
| Changed mobile dont have qr code ,how do i get another qr code | 2023-04-18 | QR code should be in the manual that came with the item or contact the seller's customer service via email | Ernest Addae-Aboagye | 2023-04-20 |
| when the SD card is full does it over right automatically? | 2023-03-07 | Save you money the cameras aren’t very good ! | Andy Hibberd | 2023-03-07 |
| How can see the camera video online? How much is the charge monthly? | 2023-03-28 | You can see the live image online for free and get alerts but to save alerts you need to buy a cloud subscription or put a micro SD card in it this is a fantastic product I have 2 set up at my house in Colombia South America and I keep an eye on it in England | Billy | 2023-03-28 |
| How can see the camera video online? How much is the charge monthly? | 2023-03-28 | Stick an SD card in no need for online charges. Set up on your home network, with the app, you should be able to view the camera footage & live from anywhere, using your data obviously. Wife was able to view it while in Thailand (we live in UK) Hope that helps 🙂 | RockLobster | 2023-03-28 |
| How can see the camera video online? How much is the charge monthly? | 2023-03-28 | It looks very clear and currently using the free one month option then switch to my WiFi connection with an SD card | Ernest Addae-Aboagye | 2023-03-29 |
| Can these cameras motion detect small mammals like rats and hedgehogs? | 2023-04-26 | yes if the sensitivity is on maximum, mine picks up cats and my tortoise and even plants / bushes moving in the wind or on a low setting it will just pick up cars etc and humans moving | Billy | 2023-04-26 |
| Can these cameras motion detect small mammals like rats and hedgehogs? | 2023-04-26 | I would think it depends how close they are to the camera, & where your camera is located. Not having problems with birds setting the motion detection off - but it is a slight delay in detection and when the recording starts | RockLobster | 2023-04-26 |
| Can these cameras motion detect small mammals like rats and hedgehogs? | 2023-04-26 | Yes they can depending on how you aim them. | Kevin… | 2023-04-26 |
| Can these cameras motion detect small mammals like rats and hedgehogs? | 2023-04-26 | Not sure but it is very sensitive to any slightest movement | Ernest Addae-Aboagye | 2023-04-26 |
| Can these cameras motion detect small mammals like rats and hedgehogs? | 2023-04-26 | You can turn activity sensor to low so it doesn't pick everything thing up, also if on low sensitivity if someone walks past quite fast it doesn't notify you either, only if they're passing and in camera view for a few seconds then it will notify...if you want to record permanently then you will need to have additional power to it but if you have recording up to 30 seconds videos then battery will last just using solar charger, quality is great on both SD and HD | TOMMY RICKWOOD, AMAZON CUSTOME… | 2023-04-26 |
| How do you turn the led lights on/off | 2023-01-10 | On the Xega app in the bottom right corner there is a Symbol showing a Light,which when pressed enables the led lights to be turned on/off. | Amazon Customer | 2023-01-11 |
| How do you turn the led lights on/off | 2023-01-10 | Hello, you can choose the night vision mode on UBOX, if you choose the color night vision mode, the LED will automatically turn on when the camera detects people | YTTG Online Store | 2023-01-14 |
| Why is the 2 pack more expensive than buying 2 cameras singly? | 2023-03-21 | Didn't realised when I ordered till u brought it to my attention | Ernest Addae-Aboagye | 2023-04-20 |
| Why is the 2 pack more expensive than buying 2 cameras singly? | 2023-03-21 | Not sure, didn't notice at the tike of purchase | Ernest Addae-Aboagye | 2023-04-26 |
| Does the sim card need reformatting constantly? | 2023-03-18 | It doesn’t if you save your money and buy something else these are very poor | Andy Hibberd | 2023-03-18 |
| Does the sim card need reformatting constantly? | 2023-03-18 | Depends the size of the SIM and if you wish to constantly delete the recording history. I do once per month. | Amazon Customer | 2023-03-18 |
| Can I turn the siren on and off as I have lots of neighbours close by? | 2023-03-07 | Yes and the lights on them | Kevin… | 2023-03-07 |
| Can I turn the siren on and off as I have lots of neighbours close by? | 2023-03-07 | Yes, we don’t have ours activated for the very same reason | Richard Harman | 2023-03-07 |
| Can I turn the siren on and off as I have lots of neighbours close by? | 2023-03-07 | Yes you can, open app, select camera to set, tap on settings icon, and you should see the setting you require!... | RockLobster | 2023-03-07 |
| Can I turn the siren on and off as I have lots of neighbours close by? | 2023-03-07 | Yes you can. | CED | 2023-03-09 |
| How big is the camera? it looks huge. Is it bigger than 15cm top to bottom (ignoring aerials)? | 2023-01-13 | In the product description it says the camera size is 15.44 x 17.78 x 15.24 cms. not sure how they measured it but the camera plus solar panel came in a box measuring 18 x 17 x 13.5 cms. I hope this is helpful. I have been very pleased with my camera I do not think it is at all unsightly or obtrusive. | Richard Jenkins | 2023-01-13 |
| How big is the camera? it looks huge. Is it bigger than 15cm top to bottom (ignoring aerials)? | 2023-01-13 | Its actually quiet small, difficult to measure as these are fixed in place and up high but would say no bigger than 15cm, maybe 10? | Amazon Customer | 2023-01-13 |
| How big is the camera? it looks huge. Is it bigger than 15cm top to bottom (ignoring aerials)? | 2023-01-13 | No its quite compact. And the Solar panel has a nice long cable | Doddsie98 | 2023-01-13 |
| How big is the camera? it looks huge. Is it bigger than 15cm top to bottom (ignoring aerials)? | 2023-01-13 | Hello, the length of the product is less than 15cm | YTTG Online Store | 2023-01-14 |