| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How secure is this camera from being hacked? | 2022-11-11 | Depends how high off the ground you install it | Peter finley | 2023-03-01 |
| Does this support onvif? | 2023-05-21 | it runs off an app, you can have several cameras on the same app but it will only connect to the designated app. | Simon K. | 2023-05-22 |
| motion sensor trigger up to 82FT, is that correct yes? because i am looking for a wireless security camera that has long range motion sensor | 2023-02-04 | My experience is about 50ft, but not sure how you’ll get 82ft anyway, slightest breeze and any tree branches or leaves in bushes moving in the wind would set it off. Unless you intend to stick it indoors in an 82ft garage, then you’ll struggle to get motion detection other than wind movement. The device isn’t clever enough to distinguish between a crisp packet being blown along or a leaf, from a person walking. | J450N… | 2023-02-07 |
| Will the camera overwrite the oldest video files if the micro SD memory is full? | 2023-04-21 | Yes it will but it will also suggest regularly formatting the sd card which I do normally once a month. They are a fantastic camera and highly recommended. It also gives me total peace of mind. | jackie | 2023-04-22 |
| Will the camera overwrite the oldest video files if the micro SD memory is full? | 2023-04-21 | No you have to format the SD which erases all videos | Eva Keir | 2023-04-22 |
| Will the camera overwrite the oldest video files if the micro SD memory is full? | 2023-04-21 | You can delete all the files yourself by the app on your phone. | Dave H | 2023-04-22 |
| Will the camera overwrite the oldest video files if the micro SD memory is full? | 2023-04-21 | Yes | Dr Khaled Hussein | 2023-04-22 |
| What is the diameter of the Junction box? | 2022-11-10 | Dear, UK standard junction box is included in the package. No extra junction box needed. | ieGeek Security Store | 2022-11-11 |
| What is the diameter of the Junction box? | 2022-11-10 | The diameter is 6” | Dave H | 2022-11-12 |
| Is this compatible with Alexa? Thank you | 2022-12-26 | No | macca | 2022-12-26 |
| Is this compatible with Alexa? Thank you | 2022-12-26 | No it isnt | Dazza | 2022-12-26 |
| Is this compatible with Alexa? Thank you | 2022-12-26 | No | Mike W | 2022-12-27 |
| Is this camera compatible with synology surveillance centre? | 2023-03-12 | Not as far as I know | Mike W | 2023-06-02 |
| How long are firmware updates provided? | 2022-11-11 | Not had one yet.only had them 3 months | Peter finley | 2023-03-01 |
| Can you connect to Camhi pro? | 2023-04-28 | Whilst setting up an IeGeek SE50 I had notifications coming from the floodlit camera which is on IeGeek cam app, on CamHipro. As they are connected to the same BT hub and use the same password I presume that it will work. Good luck. Laurence. | Laurence Guilfoyle | 2023-04-28 |
| Can it be mounted on an existing conduit box. Would the screw holes line up with those of the conduit box ? | 2022-11-21 | Mine did but check first | Mike W | 2022-11-21 |
| I have a lot of wild life in my garden foxes and cats. Can the lights be adjusted so they do not pick up small animals like foxes and cats? | 2022-11-02 | Hi The sensitivity of the lights can be adjusted via the app on a 1-10 scale | Mr. S. J. Whitehead | 2022-11-02 |
| I have a lot of wild life in my garden foxes and cats. Can the lights be adjusted so they do not pick up small animals like foxes and cats? | 2022-11-02 | You can change the sensitivity of the camera in the settings. It does pick up my neighbours cat walking past. | Sabrina Wilson | 2022-11-02 |
| I have a lot of wild life in my garden foxes and cats. Can the lights be adjusted so they do not pick up small animals like foxes and cats? | 2022-11-02 | Yes, the sensor settings can be adjusted to your needs. I have it on medium and the lights usually only come off when there is a human in the catchment area. Also, the light brightness can be adjusted as well, which is great. By the way, the camera will probably record the small animals but the lights won't start if you have it on the right setting. | CRISTINA MORAN | 2022-11-07 |
| How powerful are the led lights? Like how many Watts compared to a normal flood light? | 2022-11-11 | I couldn't give you an exact wattage, but I used this camera floodlight to replace my ansell 20w LED floodlight, which was a good light. And this bad boy is just as good, if not slightly better in my opinion. Which really surprised me. | The Skwa | 2022-11-11 |
| How powerful are the led lights? Like how many Watts compared to a normal flood light? | 2022-11-11 | I don’t know the wattage but the lights are incredibly bright. They light up the patio and garden so much so my son goes out and plays floodlit football. | T. Ryan | 2022-11-11 |
| How powerful are the led lights? Like how many Watts compared to a normal flood light? | 2022-11-11 | Dont know how many watts but its very bright and compares well with normal security lights for brightness. But i’ve found even with its bright double lights its got poor night vision compared to cameras i’ve had before, i expected the night vision to be far better, and its not. So maybe worth looking at other cameras before deciding on this one. | Janos bakos | 2022-11-11 |
| Can this be mounted on a Wispa box as a stand off on a wall to wide to drill for cable rear access ? | 2023-02-27 | The mounting box is approximately 6 1/2 inches in diameter so the box would need to be big enough to allow for that., it would also need to be a flat surface, hope that helps. | Dave H | 2023-02-27 |
| Can you view videos on the SD card with the app without having to remove the card and insert into a computer? | 2023-03-01 | Yes | jeffo | 2023-03-01 |
| Can you view videos on the SD card with the app without having to remove the card and insert into a computer? | 2023-03-01 | Yes | Peter finley | 2023-03-01 |
| Can you view videos on the SD card with the app without having to remove the card and insert into a computer? | 2023-03-01 | Yes | B | 2023-03-01 |
| Can you view videos on the SD card with the app without having to remove the card and insert into a computer? | 2023-03-01 | Yes you can | kelly | 2023-03-02 |
| Can you use the iegeek cam app? or can you use the cloudedge app for other iegeek cameras? | 2022-11-14 | The ie geek app is free and works well,you will need a128gb card to store recordings which you can playback on the app without removing the card | Peter finley | 2022-11-15 |
| Is there bulb replacement easily for this product ? | 2022-11-21 | Don't know. They are a led bulb | Peter finley | 2023-03-01 |
| Is this onvif compatible or be added to a NVR? | 2023-04-25 | not as far as I know | Mike W | 2023-06-02 |
| Can you use a phone hotspot rather than Wi-Fi? | 2023-06-01 | Not as far as I know | Mike W | 2023-06-02 |
| Can you use a phone hotspot rather than Wi-Fi? | 2023-06-01 | I can access live and historical recordings anywhere on the Internet. I can control the camera through the Internet. My phone does not have to be connected to my home WiFi. I generally use my phone's 4G Internet access. But the ieGeek camera does need a WiFi connection to my home router. | jeffo | 2023-06-02 |
| Is this light available in colour black? thank you | 2022-12-18 | Colour day and night | Peter finley | 2023-03-01 |