| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does this camera take a standard sd card or micro sd please? | 2022-05-16 | It takes a standard but most micros come with an adapter anyway | CHRIS SKINNER | 2022-06-04 |
| Does this camera take a standard sd card or micro sd please? | 2022-05-16 | Video could not be loaded | Zronh | 2022-06-15 |
| Does this camera have a c20 mounting/thread to attach to a tripod? if yes, is the thread metal? | 2023-03-24 | L do not know but it has straps to tie to posts trees and left you would not leave it on a tri pod , but it takes very good photos day and night | mrs m mair | 2023-03-24 |
| Does this camera have a c20 mounting/thread to attach to a tripod? if yes, is the thread metal? | 2023-03-24 | There is a tripod socket in the bottom of the camera, yes it is metal. I'm not sure what thread size is but instructions call it a tripod socket. I presume with it being called a tripod socket it is a standard size. | Shaune Scott | 2023-03-25 |
| Does this camera have a c20 mounting/thread to attach to a tripod? if yes, is the thread metal? | 2023-03-24 | It does. I use it on a mine. | Andy Mackenzie | 2023-03-25 |
| How long do the batteries last for (average time) | 2023-03-09 | We have ours on overnight, from 5pm to 8am. Depending how busy it has been and how many times it was triggered, on average the batteries last for 4 to 5 nights. We haven’t found rechargeable batteries that fit the camera unfortunately, the ones we have tried have been too big. Expensive on batteries but worth it for the pleasure it gives. A good camera that works and records well. | fred | 2023-03-09 |
| How long do the batteries last for (average time) | 2023-03-09 | Had the camera on at night and got about 72 + hours out of them | Amazon Customer | 2023-03-09 |
| How long do the batteries last for (average time) | 2023-03-09 | Use Duracel plus. I get at least a month using every night but will depend on settings | John Yates | 2023-03-09 |
| How long do the batteries last for (average time) | 2023-03-09 | Depending on intended use, and batteries it varies. I bought Energizer ultimate lithium batteries, they are more expensive but I had the camera set up to shoot and video any movement for 10 seconds over night. After a month the batteries were still going strong. | Andrew Hussey | 2023-03-10 |
| How long do the batteries last for (average time) | 2023-03-09 | Over a week, but will last much longer if you use lower settings! 👍🏻 | Tony Freeman | 2023-03-15 |
| Via the app, can one see live streaming footage or only saved recordings? | 2022-06-17 | Yes you can stream live with Bluetooth and wifi enabled. But during the dark it lights up quite bright when you do that (an issue if you don't want to scare animals off) but it's a great camera works very well with rechargeable batteries. | Kt23 | 2022-06-17 |
| Via the app, can one see live streaming footage or only saved recordings? | 2022-06-17 | Yes, you can watch on your phone, but you need to be fairly near the camera to activate the Bluetooth and Wi-Fi. The Wi-Fi range is effective up to 5 - 10 metres according to the listing. | CHRIS SKINNER | 2022-06-19 |
| Via the app, can one see live streaming footage or only saved recordings? | 2022-06-17 | Video could not be loaded | Zronh | 2023-01-10 |
| I should be almost out of the bat that came with this trail camera, what bat should I buy? | 2023-03-16 | I buy duracell optimum ones they perform well and last longer cheers | A Radomski | 2023-03-16 |
| I should be almost out of the bat that came with this trail camera, what bat should I buy? | 2023-03-16 | Rechargeable ones! | Rick | 2023-03-16 |
| I should be almost out of the bat that came with this trail camera, what bat should I buy? | 2023-03-16 | Rechargeable batteries are the way to go. | Al132 | 2023-03-16 |
| Do replacing the batteries erase settings | 2022-10-03 | No - problem | John Yates | 2022-10-03 |
| Do replacing the batteries erase settings | 2022-10-03 | No, it doesn't seem to | N Giddings | 2022-10-03 |
| Do replacing the batteries erase settings | 2022-10-03 | No, changing the battery will not change your previous settings | Zronh | 2023-01-10 |
| Why SD cards are not recognised？ | 2023-03-01 | Hi. Check with the manual that you're using the right size and grade of card. If that's ok then Format it in your PC / Laptop. It then needs Formatting in the camera, that's an option in the Menu. After that the camera will recognise it and use it as long as the card isn't protected. | CHRIS SKINNER | 2023-03-01 |
| Why SD cards are not recognised？ | 2023-03-01 | Make sure if you can format the card on another means I. e computers or the like.Make sure the card is in the slot properly. I found it fiddly initially.hope this helps good luck. | Geoff | 2023-03-01 |
| Why SD cards are not recognised？ | 2023-03-01 | You have to buy the right type card, it's in the description but I can't remember what type, you willalso have to format the card in a laptop or similar | Shaune Scott | 2023-03-01 |
| Why SD cards are not recognised？ | 2023-03-01 | It supports a maximum of 128G SD card, and it is recommended to use a Class10 card to avoid low card speed and unusability when high-resolution video is selected. Before use, first format the file system on the computer as FAT32 or exFAT, insert the camera in the off state, and finally turn it on again (more than or equal to 64GB, there is no FAT32 option when formatting on the computer, only NTFS and exFAT options, choose exFAT; If it is less than or equal to 32GB, select the option of FAT32), and then format the camera before using it after turning on the camera. | Zronh | 2023-03-01 |
| Why SD cards are not recognised？ | 2023-03-01 | You need to format them , it's in the camera's setup menue | Kindle Customer | 2023-03-01 |
| Why SD cards are not recognised？ | 2023-03-01 | What type have you inserted and have you formatted in the camera as mine works fine There is a limit to the size | Bill | 2023-03-01 |
| How about this camera for observing birds in the garden? Because my yard is really attractive to birds!!! | 2023-02-17 | I have a bird feeding station and the camera fixed to a shed wall facing the station and get good results the only problem I have at the moment is I have to conect the camera to my pc to download the pictures as Wi-Fi not workingyet | Bill | 2023-02-17 |
| How about this camera for observing birds in the garden? Because my yard is really attractive to birds!!! | 2023-02-17 | Should be fine. Found the plastic body not as good as others though. | Mel | 2023-02-17 |
| How about this camera for observing birds in the garden? Because my yard is really attractive to birds!!! | 2023-02-17 | Video could not be loaded | CHRIS SKINNER | 2023-02-17 |
| How about this camera for observing birds in the garden? Because my yard is really attractive to birds!!! | 2023-02-17 | Video could not be loaded | Zronh | 2023-02-17 |
| How about this camera for observing birds in the garden? Because my yard is really attractive to birds!!! | 2023-02-17 | Sorry Lynn, sent my camera back, it had a fault. Replacement works well in garden, used it on feeders but must be far enough away for it to focus. Assume Usogood would be similar. | dede8646 | 2023-02-17 |
| How about this camera for observing birds in the garden? Because my yard is really attractive to birds!!! | 2023-02-17 | I guess if you position it correctly, near a feeder, it would be good. I use it for hedgehogs at night. | N Giddings | 2023-02-17 |
| Does it alert you when it detects movement? | 2022-05-08 | No, it will just automatically take photos, videos or both depending on which setting you have chosen. You can check at a later point by using the app or by taking out the SD card and connecting it to your computer to see the images it has taken. If you.want to know when the image was taken, make sure that the time and date stamp is sollected in your settings. | Jintysworld | 2022-05-11 |
| The camera is working as described in daylight but at night I have nothing. Even when I view in realtime at night the screen is just black. | 2022-09-03 | You most likely need to change the batteries. Nighttime shots won`t be taken if the camera hasn`t enough power for the infra-red. If that doesn`t work try going through all the settings again before emailing Customer Services as it might be faulty. | CHRIS SKINNER | 2022-09-03 |
| The camera is working as described in daylight but at night I have nothing. Even when I view in realtime at night the screen is just black. | 2022-09-03 | Sorry, can’t help much other than to say I sent mine back and purchased a different make. Have reviewed. | dede8646 | 2022-09-03 |
| I just put 8 AA brand new alkaline batteries in it and it says "battery 25%" do I need to charge it via usb as well? | 2022-05-08 | I didn't think you could do that, it's a different type of battery | N Giddings | 2022-10-03 |
| What’s the name of the app on the app store | 2023-03-19 | Hunting 4 K on App Store. Hope that helps. | Geoff | 2023-03-19 |
| What’s the name of the app on the app store | 2023-03-19 | Sorry, can’t help, I sent my camera back and bought an alternative make. | dede8646 | 2023-03-19 |
| What’s the name of the app on the app store | 2023-03-19 | Hunting 4K | CHRIS SKINNER | 2023-03-19 |
| What’s the name of the app on the app store | 2023-03-19 | Video could not be loaded | Jintysworld | 2023-03-19 |
| What’s the name of the app on the app store | 2023-03-19 | Hunting 4k Pro | N Giddings | 2023-03-21 |
| I'm having trouble finding the right app, , when searching it brings up many apps, which one can be suggested or screen shot of it. | 2022-06-04 | It's on my screen as " Hunting 4K " For some reason Amazon won't allow a screenshot | CHRIS SKINNER | 2022-06-04 |
| I'm having trouble finding the right app, , when searching it brings up many apps, which one can be suggested or screen shot of it. | 2022-06-04 | Video could not be loaded | Jintysworld | 2022-06-04 |
| Does it have sound please ? | 2023-03-05 | No it doesn’t | Kirsty M. | 2023-03-05 |
| Does it work with Rechargeable batteries? | 2022-05-18 | The makers advice is not to use rechargeable batteries but I've found it very economical with standard AA and the pictures and videos give you a battery status, so you shouldn't be caught out. | CHRIS SKINNER | 2022-06-04 |
| How is the video quality of the wildlife camera with night vision motion activated? | 2023-03-21 | Hello, have a good day! ⭐⭐⭐⭐⭐ Thank you for your question! What is your question? The usogood DL503 wildlife camera has 4K/30fps shooting quality, true 4k pixels, and the images taken with it are very sharp with enough detail in the images to see the birds' feathers in daylight. Please enjoy the video I have attached (the actual image quality of the uploaded video is much lower than the original video). If you have any further questions, please contact us via the official email address: support@usogood.co | Zronh | 2023-03-21 |
| How is the video quality of the wildlife camera with night vision motion activated? | 2023-03-21 | Video could not be loaded | Zronh | 2023-03-21 |
| How about the night vision of this wildlife camera? | 2023-03-16 | It’s has a good night vision 👍 | tony pugh | 2023-03-16 |
| How about the night vision of this wildlife camera? | 2023-03-16 | Video could not be loaded | Zronh | 2023-03-16 |
| What is the wifi connection distance？can i link to the wildlife camera from inside my house? | 2023-03-28 | U should be able to depending on how good your Internet connection is and the distance from your hub | A Radomski | 2023-03-28 |
| What is the wifi connection distance？can i link to the wildlife camera from inside my house? | 2023-03-28 | Dear customer, This wildlife camera is about 49-66ft (15-20m). | Zronh | 2023-03-28 |
| What is the wifi connection distance？can i link to the wildlife camera from inside my house? | 2023-03-28 | I tried and it only works smoothly up to 20 feet, above that connection is flaky. I've stopped using the WiFi function because it flattens the batteries too quickly. | Amazon Customer | 2023-03-28 |
| What is the wifi connection distance？can i link to the wildlife camera from inside my house? | 2023-03-28 | I find it pretty limited. Maybe around 5m or so as it's via Bluetooth.....but that might just be me not setting it up optimally. | Rick | 2023-03-28 |
| What is the wifi connection distance？can i link to the wildlife camera from inside my house? | 2023-03-28 | It’s terrible don’t waste your money | m d knight | 2023-03-28 |
| What is the wifi connection distance？can i link to the wildlife camera from inside my house? | 2023-03-28 | Hi sorry for late reply our camera is about 25/30 Mt's away and never had a communication problem. Hope this helps | Tiggey1 | 2023-03-29 |
| What is the wifi connection distance？can i link to the wildlife camera from inside my house? | 2023-03-28 | Unfortunately not. It's a short range connection (a few meters at most) It's idea is to allow hedownload of images without having to remove the memory card. | Andrew Hussey | 2023-03-29 |
| Having bought this I cannot get the battery compartment to open enough to put batteries in. Can anyone help? | 2022-05-11 | I find that if I close it again and press the release button again, it comes out part of the way, but you have to pull it to get it to come out free from the unit. Then you will be able to put in all the batteries. When you put it back in the camera, push it all the way until you hear a click and you should be good to go. Hope this is of some help. | Jintysworld | 2022-05-11 |
| Having bought this I cannot get the battery compartment to open enough to put batteries in. Can anyone help? | 2022-05-11 | Yes I had the same problem, always very cautious with new things as I've broken lots of things in my eagerness to get started. It isn't that easy but it does just come out eventually ( no secret catch or lever that I found ) it is just pull compartment only it takes a little more effort than you would think. good luck. | Amazon Customer | 2022-05-11 |
| Having bought this I cannot get the battery compartment to open enough to put batteries in. Can anyone help? | 2022-05-11 | Hi. It sounds patronising but just pull harder. It's a tight fit to combat falling out, so press the release and give a good sharp tug. Likewise when you put it back in you'll have to push harder than expected until it locks. | CHRIS SKINNER | 2022-05-11 |
| Having bought this I cannot get the battery compartment to open enough to put batteries in. Can anyone help? | 2022-05-11 | We had the same but jiggled the compartment and it came out | Margarita | 2022-05-11 |
| Hi does the sd card need formatting before using the wildlife camera? | 2023-03-17 | Yes | Stephen | 2023-03-17 |
| Hi does the sd card need formatting before using the wildlife camera? | 2023-03-17 | We recommend that you get a new SD card and finish formatting it on your computer before formatting it again in the wildlife camera to avoid the wildlife camera not being able to recognize your SD card. We hope it will help you! | Zronh | 2023-03-17 |
| Hi does the sd card need formatting before using the wildlife camera? | 2023-03-17 | Usually yes. There is an option to do this in the camera settings | Andrew Hussey | 2023-03-17 |
| Hi does the sd card need formatting before using the wildlife camera? | 2023-03-17 | Camera will format for you - just insert and follow instructions | John Yates | 2023-03-18 |
| Can this trail camera detect small birds such as blue tits,great tits? | 2023-03-31 | Yes mine does. | Geoff | 2023-03-31 |
| Can this trail camera detect small birds such as blue tits,great tits? | 2023-03-31 | Video could not be loaded | Bill | 2023-03-31 |
| Can this trail camera detect small birds such as blue tits,great tits? | 2023-03-31 | It could depend on how high you set the sensitivity, I have mine set to watch hedgehogs but it is triggered by heavy rain | N Giddings | 2023-03-31 |
| Can this trail camera detect small birds such as blue tits,great tits? | 2023-03-31 | It has a wide angle lens so will only get them if they are right next to the camera. I have footage of a Great Tit pecking the lens, I assume attacking it's reflection.... I am impressed with these cameras, the images are pretty good and footage is impressive day or night. | praj | 2023-03-31 |
| Can this trail camera detect small birds such as blue tits,great tits? | 2023-03-31 | I had a problem with my camera and swapped it for a different make, but I initially purchased it to photograph small birds on my feeder. Mine had a problem with the colour but was still able to capture photos of birds so the answer would be yes. | dede8646 | 2023-03-31 |
| How far does wifi extend to? | 2023-01-29 | I don’t know could not get the Wi-Fi to work at all | Bill | 2023-01-29 |
| How far does wifi extend to? | 2023-01-29 | Had problems with my Usogood camera and returned it. The alternative I purchased to replaced it works well but the max wifi connection distance is about 2m, certainly not more than 3m. I assume the Usogood would be similar. | dede8646 | 2023-01-29 |
| How far does wifi extend to? | 2023-01-29 | My garden is 4 metres in length & works fine I suppose it’s how good your Wi-Fi signal is. The one thing to be were off. Is the lights are bright in the camera which rather defeats the object. When Wi-Fi is on plus it needs resetting After 3 minutes. | Geoff | 2023-01-29 |
| How far does wifi extend to? | 2023-01-29 | Not sure but mine easily does 40-50ft | Ann | 2023-01-29 |
| Ir side sensors preset to off - Is this feature on or off? Is it better to turn it on? | 2023-03-22 | You can set them to be on or off. I haven’t had the camera long enough to answer the second part of you question! | BBC Vision | 2023-03-22 |
| Ir side sensors preset to off - Is this feature on or off? Is it better to turn it on? | 2023-03-22 | Hi，if you set the wildlife camera's side IR to ON you will increase capture area by 60 deg. It will be more sensitive and responsive, but at the same time the power consumption will also increase. I hope it will be helpful to you. | Zronh | 2023-03-23 |
| Ir side sensors preset to off - Is this feature on or off? Is it better to turn it on? | 2023-03-22 | Hi，if you set the wildlife camera's side IR to ON you will increase capture area by 60 deg. It will be more sensitive and responsive, but at the same time the power consumption will also increase. I hope it will be helpful to you. | Zronh | 2023-03-28 |