| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I bought a baby monitor to take care of my granddaughter, I am over 70 years old, can I operate it smoothly? | 2023-06-14 | Yes. You just switch it on and it connects instantly. You get a colour picture image in daylight and it automatically goes to black and white and uses night vision if it is dark in the room. It also tells you the temperature of the room, and has soothing music if you want to use that. | Peter Ogg | 2023-06-14 |
| I bought a baby monitor to take care of my granddaughter, I am over 70 years old, can I operate it smoothly? | 2023-06-14 | Yes just plug the monitor in charge it set up the camera where ever you need it an hour good to go. So easy | Caroline | 2023-06-14 |
| I bought a baby monitor to take care of my granddaughter, I am over 70 years old, can I operate it smoothly? | 2023-06-14 | Yes it’s very easy. As you just have to plug it in and it’s ready apart from setting the time and date. | Mei | 2023-06-14 |
| I bought a baby monitor to take care of my granddaughter, I am over 70 years old, can I operate it smoothly? | 2023-06-14 | Hi friends, Thank you so much for choosing BOIFUN. Yes, you can, the operation is quite simple. If you still have some operation, please feel free to contact us at ❤admin@boifun.net❤. We can help you step by step. Best Regards, Boifun Life-UK | Boifun Life-UK | 2023-06-15 |
| My camera is not picking up at nighttime, should this be automatic or do I have to alter the settings and if so where please | 2023-05-30 | Ours was set up automatically, but there is a setting. If you can't find it contact the supplier. They will help you. | Peter Ogg | 2023-05-30 |
| My camera is not picking up at nighttime, should this be automatic or do I have to alter the settings and if so where please | 2023-05-30 | hi this should be automatic as it has infa red camera | p.k | 2023-05-30 |
| My camera is not picking up at nighttime, should this be automatic or do I have to alter the settings and if so where please | 2023-05-30 | Should be automatic. Get in contact with the supplier if it doesn't work there's a warranty with it. | Caroline | 2023-05-30 |
| My camera is not picking up at nighttime, should this be automatic or do I have to alter the settings and if so where please | 2023-05-30 | Mine automatically goes to night I wonder if it’s Wi-Fi problems. If it’s ok contact the company | susie t | 2023-05-30 |
| My camera is not picking up at nighttime, should this be automatic or do I have to alter the settings and if so where please | 2023-05-30 | Suppose to be automatic,No settings for it that I know of. Sorry not much help | Kassia | 2023-05-31 |
| Why isn't my camera connecting ? Won't come off of the connecting screen once turned on | 2022-11-07 | Maybe the distance between is too big, | lian… | 2022-11-24 |
| The monitor unit stopped working; can I get a replacement monitor? | 2023-02-24 | If it’s still under the 3 year warranty I would imagine you could. I would email them and ask or ask Amazon | susie t | 2023-02-24 |
| How is the night vision video quality of this wireless baby monitor? | 2022-11-08 | Video could not be loaded | Octavia | 2022-11-08 |
| How accurate is the temperature on the camera? As my other thermometer says different to this one? | 2023-03-26 | I don’t think it’s accurate at all It might say the bedroom is almost 20c but it certainly feels colder when in the room | susie t | 2023-03-27 |
| How accurate is the temperature on the camera? As my other thermometer says different to this one? | 2023-03-26 | Hi friends, Thank you so much for choosing BOIFUN. The accurate of the temperature of the camera is like the thermometer. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-03-30 |
| Where I can buy a match baby monitor holder? | 2023-04-11 | BOIFUN has our official flexible holder for all baby monitor models-- https://www.amazon.co.uk/dp/B0BMFVLKRC | Boifun Life-UK | 2023-04-12 |
| Can the camera be wireless? | 2023-02-08 | Yes | Sharmin Akther | 2023-02-08 |
| Can the camera be wireless? | 2023-02-08 | One part stays looking at baby and the other part u carry about with you | Lesley donaldson | 2023-02-08 |
| Can the camera be wireless? | 2023-02-08 | No it’s needs batteries and you recharge them | Jan | 2023-02-08 |
| Can the camera be wireless? | 2023-02-08 | Hi friends, Thank you so much for choosing BOIFUN. The camera part needs to be plugged in. The monitor part is wireless. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-02-09 |
| Does the camera part also work with batteries? As I wanted to use it in my caravan where we have no electricity | 2023-05-08 | Yes it does but I don't know how long for so I would stick up on batteries just to make sure. | Caroline | 2023-05-08 |
| Does the camera part also work with batteries? As I wanted to use it in my caravan where we have no electricity | 2023-05-08 | No. | Oana Pop | 2023-05-08 |
| Does the camera part also work with batteries? As I wanted to use it in my caravan where we have no electricity | 2023-05-08 | Yes it does | Jan | 2023-05-08 |
| Does the camera part also work with batteries? As I wanted to use it in my caravan where we have no electricity | 2023-05-08 | Hi no unfortunately the camera requires electrical connection via the maind cable. We use it as a puppy camera | Mrs. M. Davis | 2023-05-08 |
| Does the camera part also work with batteries? As I wanted to use it in my caravan where we have no electricity | 2023-05-08 | Hi friends, Thank you so much for choosing BOIFUN. Sorry to say that the camera part needs to plug in the power all the time. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, Boifun Life-UK | Boifun Life-UK | 2023-05-11 |
| How far could i be from the baby monitor to be able to see the camara in mine? Thanks | 2023-06-03 | I’ve used it around 40 metres away in the garden and it was still working ok | Huw | 2023-06-03 |
| How far could i be from the baby monitor to be able to see the camara in mine? Thanks | 2023-06-03 | I have an outhouse and it’s about 10m away from the house, so that far through 2 sets of French doors and it still worked! | Lauren rea | 2023-06-03 |
| How far could i be from the baby monitor to be able to see the camara in mine? Thanks | 2023-06-03 | I live in 1 bedroom flat. I can use camera all around the house even in my garden which is distance around 8 meter from my baby room | Amir A. | 2023-06-03 |
| How far could i be from the baby monitor to be able to see the camara in mine? Thanks | 2023-06-03 | I have had mine outside down the bottom of the garden and it never faulted and that's approximately 200ft | Katie Ford | 2023-06-05 |
| How long is the Warranty on this item? | 2023-02-18 | 12 months | Chunners | 2023-02-19 |
| How long is the Warranty on this item? | 2023-02-18 | Hi friends, Thank you so much for choosing BOIFUN. The warrant is 3 years. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-02-23 |
| How long does the battery take to be fully charged initially as it's taking hours? | 2022-11-28 | Hi friends, Thank you so my for choosing BOIFUN. The battery can be fully chaeged in 1-2 hours. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. | Boifun Life-UK | 2022-12-02 |
| Can I connect it with phone? | 2023-05-09 | No you don't need to it comes with a receiver where you can see hear and talk to your child | Sharon | 2023-05-09 |
| Can I connect it with phone? | 2023-05-09 | No it is a stand alone monitor, with a receiver to view the images, We find it much better than the one we had that connected with our phones via the internet. This monitor connects instantly. The other one took a while to connect to the internet and disconnected and scrolled. | Peter Ogg | 2023-05-10 |
| Can I connect it with phone? | 2023-05-09 | It hasn't been able to connect to mine so I don't think it does | Sjc93 | 2023-05-10 |
| Can I connect it with phone? | 2023-05-09 | Hi friends, Thank you so much for choosing BOIFUN. This baby monitor can't connect with phone, but we have another model: Baby 2S which can connect both phone and display. You can find it in our store or search: boifun baby 2S. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-05-11 |
| Can this be used as audio only or do you have to have the monitor on the whole time to receive audio? | 2022-11-23 | You can't turn the picture off | lian… | 2022-11-24 |
| Does the camera allow the screen to stay on permanently if wanted | 2023-02-18 | Yes it does but will use up battery faster | Chunners | 2023-02-19 |
| what lullabies does this play? Does it have a womb sound? | 2022-12-11 | Hi friends, Thank you so much for choosing BOIFUN. All of the lullabies are very soothing, it can help you to soothe your baby. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Smart Life-UK | 2022-12-15 |
| Bought this 6 months back but monitor is not changing anymore. How to troubleshoot the problem? How to use warranty? | 2023-04-15 | You need to get in contact with the warranty and see what they will do. If it's been done the way they asked they will hopefully change it for you as it was a 2 year warranty if issued by them | Caroline | 2023-06-14 |
| Is the baby part of this monitor wireless? Or is it just the parent part that is wireless? | 2022-11-23 | Just the parent part, the baby part which is the actual camera lens part for the baby needs to be plugged in | Amazon Customer | 2022-11-23 |
| How to open the vox mode? i can't find a button on the parent unit. besides, the baby monitor will into sleep mode when there's no noise? | 2022-12-08 | It's a menu option on the monitor device not the camera. Instructions for setting it are in section 6.4.6 of the manual on page 06. | Amazon Customer | 2022-12-08 |
| How to open the vox mode? i can't find a button on the parent unit. besides, the baby monitor will into sleep mode when there's no noise? | 2022-12-08 | It's very eays to open the VOX mode on the baby monitor, please see the video.Yes, if open the VOX function, the baby monitor will come into the sleep mode. | Griffith S. | 2022-12-08 |
| How to open the vox mode? i can't find a button on the parent unit. besides, the baby monitor will into sleep mode when there's no noise? | 2022-12-08 | Video could not be loaded | Boifun Life-UK | 2022-12-12 |
| How accurate is the room temperature? | 2023-01-22 | Very accurate | Annrj | 2023-01-23 |
| How accurate is the room temperature? | 2023-01-22 | My daughter says it’s very good . She is happy with all of it . | Jan | 2023-01-23 |
| How accurate is the room temperature? | 2023-01-22 | It seems to be perfect. It was bought for my friend and she hasn't had any bother what so ever with it | Lesley donaldson | 2023-01-23 |
| Is the signal strong enough to use in garden? | 2023-04-17 | It states - Indoor use, Range 260m. Without you saying the size of your property or garden you'll have to figure that out yourself. | Marc jackson | 2023-04-18 |
| Can the monitor be used in brazil | 2022-11-17 | Yes | lian… | 2022-11-24 |
| How do I get the screen to be colour? At the moment it’s stuck as black and white and can’t find how to get it to colour | 2022-11-19 | From the product description.... Infrared Night Vision Equipped with infrared lights and a sensor, BOIFUN baby camera automatically turns into black-white night vision when it detects low light. From my experience it will only display in colour in good daylight. Anything else it seems to treat as low light. | Amazon Customer | 2022-11-19 |
| Can the camera part that is in the babies room be wireless or does it always have to be plugged in? | 2023-02-08 | It always has to be plugged in - I has no battery to power it | Mrs C. | 2023-02-08 |
| Can the camera part that is in the babies room be wireless or does it always have to be plugged in? | 2023-02-08 | Hi friends, Thank you so much for choosing BOIFUN. The camera part should be always have to be plugged in. The monitor part is built in battery, it'ts wireless. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-02-09 |