| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can i use the sim card in my existing camera to provide the ptz with wireless? | 2022-05-15 | I don't think so it's only got a slot for a sd memory card | Mike H | 2022-05-15 |
| Can i use the sim card in my existing camera to provide the ptz with wireless? | 2022-05-15 | Hello. It is regret to tell you that Reolink 4G camera can't provide a hotspot. In this case, you may not use the camera in this way. | ReolinkEU | 2022-05-18 |
| Why is there a 10 - 15 second delay between recording activity and notification on phone | 2023-03-17 | It "could" be down to your internet etc. That said, most of us have noticed that some outside broadcasts have a lag between the studio and those outside. Also depends I think, if you're connected to the same wifi, or using your data when you're out and about. If I'm at home, on the home wifi, the notifications are pretty much instant. | shane davis | 2023-03-17 |
| Why is there a 10 - 15 second delay between recording activity and notification on phone | 2023-03-17 | Hello. Sorry for the inconvenience, about this technical issue, we would like to help you better, please click this link and reply "Contact the seller" for further assistance. https://www.amazon.co.uk/gp/help/contact-seller/contact-seller.html?sellerID=ARGDLBF91D6J6 | ReolinkEU | 2023-03-20 |
| Does this camera work with alexa show? | 2023-04-01 | Yes it does. | shane davis | 2023-04-01 |
| Does this camera work with alexa show? | 2023-04-01 | I am not sure it’s excellent through a Wi-Fi network though - charges well with solar panel too | RGH | 2023-04-01 |
| Does this camera work with alexa show? | 2023-04-01 | Yes | Gerard Daly | 2023-04-03 |
| Does this camera work with alexa show? | 2023-04-01 | Mine does, but it was not easy to set up. Lots of reports say some people never get it working. | Kat Skirton | 2023-04-03 |
| Does this camera work with alexa show? | 2023-04-01 | Hello. Yes, this outdoor solar-powered camera supports Alexa. For how to connect this camera to Alexa, please enter this link and reply 'Contact the seller' for further assistance: https://www.amazon.co.uk/gp/help/contact-seller/contact-seller.html?sellerID=ARGDLBF91D6J6 | ReolinkEU | 2023-04-03 |
| does it work with Alexa | 2022-01-06 | Hello, I am so sorry. Unfortunately. This camera can't work with Alexa. Please contact us directly on Amazon and we will give you a further explanation | ReolinkEU | 2022-01-10 |
| Other thanwifi and p2p, which communications protocols does this item support? can p2p be disabled? | 2022-08-10 | As far as I know, only WiFi | R M. | 2022-08-10 |
| Other thanwifi and p2p, which communications protocols does this item support? can p2p be disabled? | 2022-08-10 | No, it’s power over poe/Wi-Fi only. It works extremely well though. | Gary Pearson… | 2022-08-10 |
| Other thanwifi and p2p, which communications protocols does this item support? can p2p be disabled? | 2022-08-10 | The camera is supported by 2.4 ghz WiFi. I am presuming the p2p protocol you are referring to is the cloud service offered in some locations to users. This not available in the UK (as yet). I understand this (when available) is an elective service. Recordings are made to an SD card and can be downloaded remotely from the camera. | Amazon Customer | 2022-08-10 |
| Do you need to remove the camera to charge up? | 2022-08-25 | Yes, unless you buy a solar panel, like me. With solar panel it's 100% baterry all the time. | daniel | 2022-08-25 |
| Do you need to remove the camera to charge up? | 2022-08-25 | If you don’t have a Reolink solar panel you will. Either that or you will have to get a very long charger cable. | Gary Pearson… | 2022-08-25 |
| Do you need to remove the camera to charge up? | 2022-08-25 | Depends how close your power socket is to the camera. | Hoochiecoochieman | 2022-08-25 |
| Do you need to remove the camera to charge up? | 2022-08-25 | Yes if you do not have a solar panel or mains adapter connected to the camera | Ren11 | 2022-08-25 |
| Do you need to remove the camera to charge up? | 2022-08-25 | If you don't have a solar panel to charge it in place, then yes, you'll have to take it down to charge it. I have 3 of these each with the Reolink solar panel and they work well. Pretty much "set and forget". | Phil E. | 2022-08-25 |
| Do you need to remove the camera to charge up? | 2022-08-25 | you can un-clip the battery from camera I use the solar panel to keep it charged | Bill | 2022-08-25 |
| Do you need to remove the camera to charge up? | 2022-08-25 | Yes, but you can get a solar panel that keeps it charged - check on Amazon or Reolink - sometimes they have good discount deals. | Mac | 2022-08-25 |
| Do you need to remove the camera to charge up? | 2022-08-25 | No, well not necessarily. It has a micro usb port which can be connected to a power supply, or as we have done buy the extra mini solar panel and it just keeps it permanently charged. Totally worth the extra £30 or so. | Kindle Customer | 2022-08-25 |
| Do you need to remove the camera to charge up? | 2022-08-25 | No! | derekdavies | 2022-08-26 |
| Do you need to remove the camera to charge up? | 2022-08-25 | Hello. This security outdoor IP camera Argus PT can be charged by the solar panel and USB adapter. It’s strongly advised to use Reolink Solar Panel as the companion, which can ensure your camera with a continuous power supply. In this case, no need to remove the camera. Otherwise, you may need to charge it via the outlet. And if you prefer this camera with a solar panel, here is the link for your reference. https://www.amazon.co.uk/dp/B09GV8XCHK | ReolinkEU | 2022-09-05 |
| Is there a mains voltage of this or similar available ? | 2022-11-28 | If it's the same model as mine, No, it has an internal Battery which the Solar Panel keeps topped up except in gloomy winter weather! So, I bought a cheap multi-voltage adapter and have had to top it up occasionally (can't remember which voltage it needs...5V, 12V?). | derekdavies | 2022-11-28 |
| Is there a mains voltage of this or similar available ? | 2022-11-28 | No cameras run on mains voltage as far as I know ! Do you mean transformed as most mobile phones use then yes you can use low voltage adapter. | Hoochiecoochieman | 2022-11-28 |
| Is there a mains voltage of this or similar available ? | 2022-11-28 | Yes, check Amazon or Reolink site | Mac | 2022-11-28 |
| Is there a mains voltage of this or similar available ? | 2022-11-28 | Hello. This Outdoor Wireless security camera can be charged by the DC 9/5V USB adapter. And you can also use the Reolink solar panel to charge it which can ensure your camera with continuous power supply. Here is the link for the solar panel: https://www.amazon.co.uk/gp/product/B0798MV7NS/ | ReolinkEU | 2022-12-07 |