| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I purchased the camera yesterday and can't find the app on Google Play store. Anyone have any idea on an app that would work with this camera? | 2022-05-28 | Try searching hunting cam pro | John Yates | 2022-05-28 |
| I purchased the camera yesterday and can't find the app on Google Play store. Anyone have any idea on an app that would work with this camera? | 2022-05-28 | I was not happy with this camera at all. It will not retain the settings such as date and time. | JasGuin | 2022-05-29 |
| I purchased the camera yesterday and can't find the app on Google Play store. Anyone have any idea on an app that would work with this camera? | 2022-05-28 | Did you find anything? Having the same problem | Miss A. R. Horton | 2022-07-10 |
| I purchased the camera yesterday and can't find the app on Google Play store. Anyone have any idea on an app that would work with this camera? | 2022-05-28 | Sorted! They mailed me back and told me the new app is called Hunting Cam Plus! Sure enough, that works a treat 👍 | Miss A. R. Horton | 2022-07-22 |
| Should i remove the protective film from the lens and ir lights? seems to work with them still in place and they might give useful protection. | 2022-05-29 | I would leave on as long as you can until there is bluring of the images | S.G.A.Tallowin | 2022-05-29 |
| I dont have a computer to format the sd card, does this mean i cannot use the camera ? | 2022-07-01 | Yes. Unless you can format the SD card, you will be unable to initialise it for use in the camera. | Paul W. | 2022-07-01 |
| I dont have a computer to format the sd card, does this mean i cannot use the camera ? | 2022-07-01 | should be fine but how will you view what is on sd card??? | Amazon Customer | 2022-07-01 |
| I dont have a computer to format the sd card, does this mean i cannot use the camera ? | 2022-07-01 | The camera will do that for you. | D J Stubbs | 2022-07-01 |
| I dont have a computer to format the sd card, does this mean i cannot use the camera ? | 2022-07-01 | Hi you format the sd card in the camera itself. Look in the menu. | Amazon Customer | 2022-07-02 |
| The hunting cam pro app is not currently on google play. is this a temporary problem? also the qr codes on the web page are the wrong way round. | 2022-05-29 | Top camera | billybob | 2023-02-04 |
| Why doesn't the photo+video option trigger at the same time? I often see wildlife in the photo's but the video misses it. | 2023-04-07 | Wildlife Camera excellent only problem costs a fortune in batteries but worth it . | Kathy Hatfield | 2023-04-07 |
| Why doesn't the photo+video option trigger at the same time? I often see wildlife in the photo's but the video misses it. | 2023-04-07 | I don't know. I cannot work the thing either! So sorry. | Mrs. E. Austin | 2023-04-07 |
| Why doesn't the photo+video option trigger at the same time? I often see wildlife in the photo's but the video misses it. | 2023-04-07 | It sounds as if the camera isn’t working properly. I couldn’t get this working on mine so I got a refund and bought a higher quality product from an established camera shop. | T. Evans | 2023-04-07 |
| Why doesn't the photo+video option trigger at the same time? I often see wildlife in the photo's but the video misses it. | 2023-04-07 | I gave it away as it was to complicated and not worth the effort. | Amazon Customer | 2023-04-08 |
| Why doesn't the photo+video option trigger at the same time? I often see wildlife in the photo's but the video misses it. | 2023-04-07 | When I tested mine, there seems to be a 3sec delay between taking a photo and starting the video. I don't think this is programmable - it's just how it is. | PAC | 2023-04-19 |
| Hey there, can i playback / view recorded images / videos via the app / wifi without removing the sd card? thank you 😊 | 2022-06-09 | not as far as i know | Amazon Customer | 2022-06-09 |
| Hey there, can i playback / view recorded images / videos via the app / wifi without removing the sd card? thank you 😊 | 2022-06-09 | Yes you can. Just connect to camera via your smart phone/tablet and select "album" to view/ download photos | John Yates | 2022-06-10 |
| What is the maximum timelapse delay? | 2023-04-11 | Timelapse is in settings | Amazon Customer | 2023-04-11 |
| What is the maximum timelapse delay? | 2023-04-11 | From 30s to max 23h 59m 30s: as it’s time lapse, motion sensors are deactivated. | FanFred22 | 2023-04-12 |
| What is the maximum timelapse delay? | 2023-04-11 | Don't bother is not the greatest,only worked 8 days | Luke black | 2023-04-12 |
| Hello if i set the camera up in my garden can i leave it in situ i'm just watch footage and photographs on my smart phone do i need to take it down | 2023-02-04 | You do not need to take it down but you do need to get very close to it to download photos/video to your phone wirelessly | Mark V | 2023-02-04 |
| Hello if i set the camera up in my garden can i leave it in situ i'm just watch footage and photographs on my smart phone do i need to take it down | 2023-02-04 | I am sorry, I have never worked out how to use it. It is still in its box in the wardrobe. | Mrs. E. Austin | 2023-02-04 |
| Hello if i set the camera up in my garden can i leave it in situ i'm just watch footage and photographs on my smart phone do i need to take it down | 2023-02-04 | Brilliant | billybob | 2023-02-04 |
| Unable to connect camera to phone does not show instructions on on phone or camera to show connection cannot enter password | 2022-05-15 | I gave up on this camera as it can't even keep the time and date set and therefore comes on and goes off at the wrong time. I have also had a number of emails direct from the company not via Amazon as they should do. I have ignored them. It has so many unresolved problems I am surprised they are still managing to sell it. | JasGuin | 2022-05-15 |
| Unable to connect camera to phone does not show instructions on on phone or camera to show connection cannot enter password | 2022-05-15 | You download the app, use the watch to start the wifi off, comes on for about 60 seconds, then connect your phone to the Wi-Fi when it shows up on your phone wifi. Go to the app and you can see through the camera. Doesn’t mention anywhere but I had to go to ‘format’ section for the SD card to work and videos / photos to start being saved. | james | 2022-05-17 |
| Can this be used without wifi and smartphone? | 2022-08-04 | Hi most definitely, I don’t use WiFi and still use it . | Amazon Customer | 2022-08-04 |
| Can this be used without wifi and smartphone? | 2022-08-04 | yes just set to motion activation | Amazon Customer | 2022-08-04 |
| Can this be used without wifi and smartphone? | 2022-08-04 | Hi You can use the cable included to download pictures to a laptop computer so yes. However you would have a lot more features with a smart phone/ WiFi such as being able to operate the camera remotely or view and edit photos without downloading them. | John Yates | 2022-08-05 |
| At night, are the LEDs only activated when movement is detected, or are they on all the time? | 2022-06-13 | Only when activated. A great piece of equipment at a reasonable price. I | MackayB | 2022-06-14 |
| At night, are the LEDs only activated when movement is detected, or are they on all the time? | 2022-06-13 | Just when movement is detected. | D J Stubbs | 2022-06-14 |
| Can i take 1 timelapse photo everyday & how many days would this be last? | 2023-04-08 | As long as there is power in the batteries. | FanFred22 | 2023-04-12 |
| What's the best sd card to buy for my dl503 trail camera. | 2022-11-11 | I use a scan disc 32 GB Most reliable Hope that helps Geoff | Geoff | 2022-11-11 |
| What's the best sd card to buy for my dl503 trail camera. | 2022-11-11 | Sorry can’t really answer that one . Mines just a standard 32 it works perfectly well . | Amazon Customer | 2022-11-11 |
| What's the best sd card to buy for my dl503 trail camera. | 2022-11-11 | Hi there, As this camera takes 4k video and needs a decent memory, I bought a premium pro DF card from Amazon, details as follows: 4.6 out of 5 stars10,493 Reviews Integral 128GB SD Card 4K Ultra-HD Video Premium High Speed Memory Card SDXC Up to 100MB/s SDXC V30 UHS-I U3 Class 10 SD Memory Card Integral 128GB SD Card 4K Ultra-HD Video Premium High Speed Memory Card SDXC Up to 100MB/s SDXC V30 UHS-I U3 Class 10 SD Memory Card 128GB It is coming in at just under £16 at the moment. Hope that this has been of some assidtance. | Jintysworld | 2022-11-11 |
| What's the best sd card to buy for my dl503 trail camera. | 2022-11-11 | I just bought SanDisk extreme sdxc 128gb. It's a good make and only 2£ more than amazon basics one so thought it was worth the extra 2£ for piece of mind. It works fine but remember to format it before use, mine was already in the right format anyway. | Shaune Scott | 2022-11-13 |
| What's the best sd card to buy for my dl503 trail camera. | 2022-11-11 | To complicated for a person who has not got a degree in computer setting | Amazon Customer | 2022-11-14 |
| Would this be suitable to be placed in a bird box? | 2022-06-14 | I don't think do and it is quite large. | D J Stubbs | 2022-06-14 |
| Would this be suitable to be placed in a bird box? | 2022-06-14 | Probably wouldn't be enough light inside a box for a decent result. | Christopher G Perkins | 2022-06-14 |
| Would this be suitable to be placed in a bird box? | 2022-06-14 | Unfortunately we had to return as when we tried putting in garden it lost internet connection. I would think you certainly wouldn’t get Internet in the bird box. | Hayley | 2022-06-14 |
| Would this be suitable to be placed in a bird box? | 2022-06-14 | No too large OK for an owl though | S.G.A.Tallowin | 2022-06-16 |