| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I need sd card to record as long as possible before rewriting or retrieving. How long does 128gb, 512gb and 1028gb last in terms of recording days? | 2022-07-05 | The card will rewrite after a set time. Depending on what the camera picks up, will depend on the record time. | Old Cestrian. | 2022-07-05 |
| I need sd card to record as long as possible before rewriting or retrieving. How long does 128gb, 512gb and 1028gb last in terms of recording days? | 2022-07-05 | Under normal circumstances, 128gb can support 12 days of recording. Because our current ieGeek Security Outdoor Cameras can only support up to 128gb sd card | ieGeek ZSH UK | 2022-07-08 |
| Why wont it recognise the sd card ive tried 2 so far | 2022-09-02 | it takes a Micro SD Card, and you have to format it before it will work. Direction option to format should come up on your phone I believe via the Cloudedge App. | sandra tetteh | 2022-09-02 |
| Why wont it recognise the sd card ive tried 2 so far | 2022-09-02 | Make sure it's been formatted first (wiped clean) I always use a good brand of sd card, SanDisk, Samsung etc, cheap ones are often a waste of money | MB | 2022-09-02 |
| Why wont it recognise the sd card ive tried 2 so far | 2022-09-02 | Never had a problem with both of mine - might be faulty!! have you tried to format them either in this or another device? | Thomosenior | 2022-09-02 |
| Why wont it recognise the sd card ive tried 2 so far | 2022-09-02 | I agree... format and double check you're formatting to the right type as well. | MR A L TATE | 2022-09-03 |
| where it made ? | 2022-05-31 | I believe it is made in china, i sent it back to AMAZON because it kept crashing | keith | 2022-05-31 |
| With the solar panel plugged into the camera, it is not possible to close the waterproof flap. Am I missing something? | 2022-06-16 | The solar panel can be plugged in and the rubber flap seals around the lead so it's still weather proof. | SRS | 2022-06-16 |
| With the solar panel plugged into the camera, it is not possible to close the waterproof flap. Am I missing something? | 2022-06-16 | Yes you are i did the same but on the flap there is a piece you can push out then put your solar lead through it into the camera.Hope this helps. | keith | 2022-06-16 |
| With the solar panel plugged into the camera, it is not possible to close the waterproof flap. Am I missing something? | 2022-06-16 | No you can't close it but it's ok, mines been up since December with no problems. Not needed charging again either, manages purely on solar | Adamzy | 2022-06-16 |
| With the solar panel plugged into the camera, it is not possible to close the waterproof flap. Am I missing something? | 2022-06-16 | The cable goes through the waterproof flap and closes . | dave g | 2022-06-16 |
| Is the WiFi connection secure? Is it encrypted? | 2022-08-06 | I believe it is, yes.... | Andrew | 2022-08-06 |
| What's the difference between this model so2 and zs-gx5?which one has better battery life? | 2022-06-08 | sorry cannot help | keith | 2022-06-16 |
| Can this be used with hikvision dvr/nvr? | 2022-08-06 | No | Jamie leese | 2022-08-06 |
| How do you operate the zoom? I can't tell if I'm just zooming my phone image, or it the camera is actually zooming. Thanks. | 2022-07-17 | The security camera doesn't zoom so you must be doing it on your phone . | dave g | 2022-07-17 |
| How do you operate the zoom? I can't tell if I'm just zooming my phone image, or it the camera is actually zooming. Thanks. | 2022-07-17 | It doesn’t zoom, that’s the image on your phone | Amazon Customer | 2022-07-17 |
| How do you operate the zoom? I can't tell if I'm just zooming my phone image, or it the camera is actually zooming. Thanks. | 2022-07-17 | The camera doesn’t zoom only your phone enables you to zoom. | Thomosenior | 2022-07-17 |
| How do you operate the zoom? I can't tell if I'm just zooming my phone image, or it the camera is actually zooming. Thanks. | 2022-07-17 | It is just by pinching though its not as sharp of course | Adamzy | 2022-07-17 |
| How do you operate the zoom? I can't tell if I'm just zooming my phone image, or it the camera is actually zooming. Thanks. | 2022-07-17 | Thumb and finger on screen and pull outwards that's how I do it on my Samsung anyway lol | Jamie leese | 2022-07-17 |
| How do you operate the zoom? I can't tell if I'm just zooming my phone image, or it the camera is actually zooming. Thanks. | 2022-07-17 | Sorry i cannot help i returned the camera to Amazon because it kept crashing. | keith | 2022-07-17 |
| How do you operate the zoom? I can't tell if I'm just zooming my phone image, or it the camera is actually zooming. Thanks. | 2022-07-17 | allows you to zoom in or out of the video with two fingers | ieGeek ZSH UK | 2022-07-29 |
| How long is the warrantee | 2022-05-21 | Sorry i cannot help because i returned the camera because it kept crashing. | keith | 2022-07-17 |
| Can this camera be viewed through Alexa shows or FireTv? | 2022-07-10 | sorry I don't know because I sent the camera back because I couldn't find a app for it on my Samsung | Amazon Customer | 2022-07-10 |
| Can this camera be viewed through Alexa shows or FireTv? | 2022-07-10 | This device is not supported, ieGeek security camera supports connection to iOS/Android smartphone or tablet | ieGeek ZSH UK | 2022-07-14 |