| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How about the PTZ rotation function of the security camera with a solar panel? | 2022-12-08 | Works perfect does the rotation, my camera is on the corner of my house, on a bracket I fabricated, I can use one camera, to look across the front of the house, and use rotation to look down the side when we are away, solar panel is south facing, battery has never been below 100% great little camera, and no hard wiring | Cindy's uk | 2022-12-08 |
| How about the PTZ rotation function of the security camera with a solar panel? | 2022-12-08 | The solar panel comes with an extra long usb cable. I mounted mine in the sun many meters from the camera itself. In fact I bought a USB extension cable so I could mount the solar panel around the other side of my house where the sun shines. | J. Lee | 2022-12-08 |
| How about the PTZ rotation function of the security camera with a solar panel? | 2022-12-08 | Camera rotation works well with the solar panel. My solar panel keeps the camera charged all the time. | steve | 2022-12-08 |
| How about the PTZ rotation function of the security camera with a solar panel? | 2022-12-08 | Works great can move camera any angle solar panel on a plug in lead about 5 foot long so can place panel anywhere | Neiko | 2022-12-08 |
| How about the PTZ rotation function of the security camera with a solar panel? | 2022-12-08 | Solar panel plugs into static base so no issues | Amazon Customer | 2022-12-08 |
| How about the PTZ rotation function of the security camera with a solar panel? | 2022-12-08 | The camera will rotate via the app. | Bob B | 2022-12-08 |
| How about the PTZ rotation function of the security camera with a solar panel? | 2022-12-08 | Works fine on solar | brian herbert | 2022-12-08 |
| How about the PTZ rotation function of the security camera with a solar panel? | 2022-12-08 | Video could not be loaded | Gates | 2022-12-08 |
| How about the PTZ rotation function of the security camera with a solar panel? | 2022-12-08 | Hi friends, Thank you so much for choosing BOIFUN. This solar security camera supports 355 degrees horizontal and 120 degrees vertical rotation, bringing you 360° all-around protection. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2022-12-12 |
| How about the PTZ rotation function of the security camera with a solar panel? | 2022-12-08 | The solar panel can be put away from the camera. The camera rotates ok but our solar panel never worked. Twice! | jennie | 2022-12-17 |
| Can it be set to continuously record, rather than motion activation? | 2023-03-29 | No | antony davies | 2023-03-30 |
| Can it be set to continuously record, rather than motion activation? | 2023-03-29 | Yes | W Ellis | 2023-03-30 |
| Can it be set to continuously record, rather than motion activation? | 2023-03-29 | Hi friends, Thank you so much for choosing BOIFUN. The solar security camera is motion detection recording instead of 24/7 continuous recording. It can save battery and no worry of the annoying wires. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-03-30 |
| Does it use micro SD card or full size | 2022-08-09 | Micro | brian herbert | 2022-08-10 |
| As you have mention this camera is powered by rechargable batteries and solar panel, i want to know does rechargeable batteries included in the pack | 2022-07-24 | The batteries were included within the kit. | david | 2022-07-24 |
| As you have mention this camera is powered by rechargable batteries and solar panel, i want to know does rechargeable batteries included in the pack | 2022-07-24 | Batteries are inside the camera. Solar panel keeps them topped up. Mine has been at 100% battery for over a year now. | J. Lee | 2022-07-24 |
| As you have mention this camera is powered by rechargable batteries and solar panel, i want to know does rechargeable batteries included in the pack | 2022-07-24 | Yes, the batteries are built into the camera. I have 3 of these cameras and with the solar panels they've been fully charged all spring and summer so far. | carpman | 2022-07-24 |
| As you have mention this camera is powered by rechargable batteries and solar panel, i want to know does rechargeable batteries included in the pack | 2022-07-24 | Yes everything is supplied in the box | Neiko | 2022-07-24 |
| As you have mention this camera is powered by rechargable batteries and solar panel, i want to know does rechargeable batteries included in the pack | 2022-07-24 | Yes batteries arr included | Amazon Customer | 2022-07-24 |
| As you have mention this camera is powered by rechargable batteries and solar panel, i want to know does rechargeable batteries included in the pack | 2022-07-24 | Yes, everything is included, batteries and everything you need to set it up | Amazon Customer | 2022-07-24 |
| As you have mention this camera is powered by rechargable batteries and solar panel, i want to know does rechargeable batteries included in the pack | 2022-07-24 | The rechargeable batterie's are in the unit, you do not need to buy batterie’s. | Charles Barker | 2022-07-24 |
| As you have mention this camera is powered by rechargable batteries and solar panel, i want to know does rechargeable batteries included in the pack | 2022-07-24 | Yes, the batteries are built into the unit, keeps charge very well, even in winter, fitted mine just after christmas and didn’t go below 40% and fully charged all through spring and summer. | markmelmad | 2022-07-25 |
| As you have mention this camera is powered by rechargable batteries and solar panel, i want to know does rechargeable batteries included in the pack | 2022-07-24 | No they don’t fixed into camera | Shane lound | 2022-07-25 |
| As you have mention this camera is powered by rechargable batteries and solar panel, i want to know does rechargeable batteries included in the pack | 2022-07-24 | Do you have to have the battery charger connected at all times? | Ann fish | 2022-11-15 |
| How much recording can you get on 128gb memory card? Once full does it do a continuous overwrite? will it record 2 weeks before overwriting? | 2022-08-07 | Yes | Tony M. | 2022-10-16 |
| I had my a new camera sent as old one stopped working altogether the new one does not detect cars is there an option to turn this on somewhere please | 2023-01-13 | It only detects motion so if a car drive past it will record it | Neiko | 2023-01-13 |
| I had my a new camera sent as old one stopped working altogether the new one does not detect cars is there an option to turn this on somewhere please | 2023-01-13 | If you email the company they will send very clear simple instructions on how to change the settings. I had same issue, it is factory set to humanoid detection so only alerts when people come in range. The company was very helpful and quick to respond and it was easy to change this. Unfortunately I can't remember the exact path. | Ian Wylie | 2023-01-13 |
| I had my a new camera sent as old one stopped working altogether the new one does not detect cars is there an option to turn this on somewhere please | 2023-01-13 | You need to go into settings, Alarm management, motion detection, and play with the settings, they go from 1 to 10 the higher the settings the more sensitive to movement the camera becomes | Cindy's uk | 2023-01-13 |
| I had my a new camera sent as old one stopped working altogether the new one does not detect cars is there an option to turn this on somewhere please | 2023-01-13 | Hi friends, Thank you so much for choosing BOIFUN. The new camera can't detect the cars because maybe the human detection function is open. You can close it on the CloudEdge App. Then it can detect the cars. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-01-19 |
| Can u put micro straight or do u an adapter | 2022-08-30 | Yes | Charles Barker | 2022-10-16 |
| Can I have this on constant record ?? | 2023-05-15 | I would think you could but would use up your storage on you ds card | pg | 2023-05-15 |
| Can I have this on constant record ?? | 2023-05-15 | Hi friends, Thank you so much for choosing BOIFUN. The solar camera support motion detection recording instead of 24/7 continuous recording. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, Boifun Life-UK | Boifun Life-UK | 2023-05-17 |
| Who can tell me how's the 2k quality of this boifun solar security camera? | 2022-12-08 | Video could not be loaded | Dale | 2022-12-08 |
| Who can tell me how's the 2k quality of this boifun solar security camera? | 2022-12-08 | Hi friends, Thank you so much for choosing BOIFUN. Our security camera outdoor adopts 2K HD resolution and a 3MP CMOS sensor with excellent optical performance; Compared to 1080P Image quality, it is smoother and clearer, capturing fine details. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2022-12-12 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | I use a solar panel and the camera often has problems with charging in the winter. In the summer it survives but if a few cloudy days then battery levels get low quite quickly. To answer your question I have my solar panel in a totally unshaded area which gets sunlight all day if there is any and power levels struggle without bright sunlight but on the whole its okay | Amazon Customer | 2023-02-18 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | I used a usb extension cable to mount the solar charger on the other side of the house in the sun. It comes with a fairly long lead anyway | J. Lee | 2023-02-19 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | I have one on the front of my house that hasn't held charge over winter but the one I have on the back of th3 house gets sun all day and that's kept charge since I put it up | paul | 2023-02-19 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | The simple answer is, yes, of course. It is solar powered and is unlikely to get sufficient light to keep the battery charged if it is in a shaded position. | Seriously! | 2023-02-19 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | No & yes I mounted one in the shade & found that in the winter time the battery virtually died. I got around this by buying of Amazon a 9 meter extension lead (2 in a pack) & an adaptor & mounted the solar panel in the sun away from the camera it works great now but does add another £20 on to the cost of the camera. Good camera though found mine works well. | Steve | 2023-02-19 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | Yes it is best for the solar panel to get direct sunlight. You could always add a USB solar panel and put that in more direct sunlight if necessary. Something like this: https://www.amazon.co.uk/FlexSolar-Performance-Monocrystalline-Cellphone-Lanterns/dp/B09JFYPDNC/ref=asc_df_B09JFYPDNC/?tag=googshopuk-21&linkCode=df0&hvadid=606666232929&hvpos=&hvnetw=g&hvrand=11971816652693029541&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=1007208&hvtargid=pla-1635002535559&psc=1 | Mr Peter Flood | 2023-02-19 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | I have found that direct sunlight is best however I have only had to charge the unit once since purchased and that was over winter. | Ian Wylie | 2023-02-19 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | The solar panel needs to be positioned so it catches the sun to charge the battery, the cable from the solar panel is 3mtrs | Cindy's uk | 2023-02-19 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | Yes it needs the sunlight ,I have mine looking south and what little sunshine it gets it never runs out of power. | A. G. Heggie | 2023-02-19 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | Yes | Bob B | 2023-02-20 |
| The area i hope to mount it is in shade. Does the camera need direct sunlight to charge? | 2023-02-18 | Hi friends, Thank you so much for choosing BOIFUN. The cabel of the solar panel is 3 meters long, you can mount the camera in the shade, and then install the solar panel to where have the sunlight. As long as it is installed in a sunshine place, it is best to face directly the sunshine if possible. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-02-23 |
| 1). What is the motion detection range? 2). What is the wi-fi distance beyond which the camera will not work? | 2023-03-27 | We have installed these on our farm and we regularly get detections of individuals 30-40 feet away. WiFi is more difficult to answer, as it all depends on your WiFi. We have an outdoor range extender to boost our signal and one of our cameras picks up the signal with no issue 200 metre away. | carpman | 2023-03-27 |
| 1). What is the motion detection range? 2). What is the wi-fi distance beyond which the camera will not work? | 2023-03-27 | The motion detection range is pretty good not had any problems covering quite a large area as for the Wi-Fi range I can’t comment on that as the camera is only 4 meters away from the router & works fine. | Steve | 2023-03-27 |
| 1). What is the motion detection range? 2). What is the wi-fi distance beyond which the camera will not work? | 2023-03-27 | WiFi distance I ain't found so great,camera is only about 12 feet away from server but ones in and ones out and below 75% WiFi camera action isn't that great but motion detection I can't fault for range,hope this helps | Amazon Customer | 2023-03-27 |
| 1). What is the motion detection range? 2). What is the wi-fi distance beyond which the camera will not work? | 2023-03-27 | Detection range is good it picks motion out onto the pavement from our driveway. Wifi depends on where camera is positioned, I did need a wifi extender as my router is in the back of the house which we have a large extension built., But camera works great. | pg | 2023-03-27 |
| 1). What is the motion detection range? 2). What is the wi-fi distance beyond which the camera will not work? | 2023-03-27 | my camera picks up motion detection up to the end of my garden approx 20 meters away, whether it will pick up motion at more distance i don't know as we have trees at the end of the garden. i have another camera at the top of the garden & keeps Wi-Fi signal excellently. | Mark | 2023-03-27 |
| 1). What is the motion detection range? 2). What is the wi-fi distance beyond which the camera will not work? | 2023-03-27 | Hi friends, Thank you so much for choosing BOIFUN. The motion detection range is about 15 meters. And the wifi distance is about 30 meters in an open area. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-03-30 |
| Can u plug straight into plug sockets | 2023-02-27 | Using a phone type charger yes | Amazon Customer | 2023-02-27 |
| Can u plug straight into plug sockets | 2023-02-27 | It’s a usb lead for charging so I guess if you use an adapter plug yes | Trevor Nelson | 2023-02-27 |
| Can u plug straight into plug sockets | 2023-02-27 | Yes you can run it on power or solar | Neiko | 2023-02-27 |
| Can u plug straight into plug sockets | 2023-02-27 | I have never tried to, but imagine you could do as long as you have a long enough lead. | Mr T. | 2023-02-27 |
| Can u plug straight into plug sockets | 2023-02-27 | Yes you can, but you will need to source a 5v 2 amp power supply with a USB b micro connector | carpman | 2023-02-27 |
| If you add another camera do you pay another subscription? Is it on the house or per camera? | 2023-05-01 | Yes you can add another camera for no addition. I have 5 of these cameras running on my house wifi and they use very little bandwidth - i'm happy with them | Julian | 2023-05-01 |
| If you add another camera do you pay another subscription? Is it on the house or per camera? | 2023-05-01 | Hi friends, Thank you so much for choosing BOIFUN. Yes, if you add another camera, you needs to pay another subscription. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-05-04 |
| I have a slight issue with this camera,I got this hooked up with a usb cable and it is plugged into the wall socket but it just doesn't want to charg? | 2022-12-19 | You need a charger with an output of 5v 2 amp. Anything else may not work, or could even cause damage. | carpman | 2022-12-19 |
| I have a slight issue with this camera,I got this hooked up with a usb cable and it is plugged into the wall socket but it just doesn't want to charg? | 2022-12-19 | I would have a look in settings, battery management, see what charge is in your battery, it’s possible you could have a dud battery, my camera has only been powered by the solar panel, it’s been up over 6 months, and battery percentage has never been lower than 97% | Cindy's uk | 2022-12-19 |
| I have a slight issue with this camera,I got this hooked up with a usb cable and it is plugged into the wall socket but it just doesn't want to charg? | 2022-12-19 | Hi friends, Thank you so much for choosing BOIFUN. Please use a new USB or another socket to check whether is the USB or socket broken. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2022-12-29 |
| Whats the monthly subscription for? Can still use it without? | 2023-04-29 | Yes you can use without subscription. | Mark | 2023-04-29 |
| Whats the monthly subscription for? Can still use it without? | 2023-04-29 | No subscription needed. Just use a memory card and you can see/retrieve all videos. Subscription is just if you want cloud storage. I’ve had this camera two years and it’s not crashed once. | J. Lee | 2023-04-29 |
| Whats the monthly subscription for? Can still use it without? | 2023-04-29 | We don't have a monthly subscription as we use a sd card so it saves on that. | pg | 2023-04-29 |
| Whats the monthly subscription for? Can still use it without? | 2023-04-29 | I don’t have a monthly subscription, inserted memory card, secured it to the wall solar facing south conectes to WiFi and perfect. | Charles Barker | 2023-04-29 |
| Whats the monthly subscription for? Can still use it without? | 2023-04-29 | No monthly subscription stores everything to memory card and then u can download anything to phone | Neiko | 2023-04-29 |
| Whats the monthly subscription for? Can still use it without? | 2023-04-29 | It does require a subscription. | jennie | 2023-04-30 |
| Whats the monthly subscription for? Can still use it without? | 2023-04-29 | Yes you don’t need a subscription to use it’s there if you want it | Trevor Nelson | 2023-04-30 |
| Whats the monthly subscription for? Can still use it without? | 2023-04-29 | Subscription is optional,the camera works perfectly well without it, the Subscription just supplies a storage facility to store recorded data for however long you choose,obviously the cost goes up the longer you want them to store your recordings,I originally opted for 7 days but then dropped to 3 days, alternatively you can install a sim card but as I chose not to do this I can't tell you much about it as I read the options when I first bought the camera but would imagine it works like any other sim where you choose what to keep and delete,not sure sorry can't remember | Amazon Customer | 2023-05-01 |
| Whats the monthly subscription for? Can still use it without? | 2023-04-29 | Hi friends, Thank you so much for choosing BOIFUN. The cost of different packages is different, and it is displayed on the CloudEdge App. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, Boifun Life-UK | Boifun Life-UK | 2023-05-11 |
| Can i install this camera in greece and use the app in the uk to check on my property? | 2022-10-16 | Yes | Charles Barker | 2022-10-16 |
| Can i install this camera in greece and use the app in the uk to check on my property? | 2022-10-16 | All I can say is I have been abroad from the UK and I have operated it in other countries so I would say yes | Jim | 2022-10-16 |
| Can i install this camera in greece and use the app in the uk to check on my property? | 2022-10-16 | It works on WiFi so long as you have WiFi there not a problem | Tony M. | 2022-10-16 |
| Can i install this camera in greece and use the app in the uk to check on my property? | 2022-10-16 | As long as camera is connected to wifi it can be accessed anywhere | Neiko | 2022-10-16 |
| Can i install this camera in greece and use the app in the uk to check on my property? | 2022-10-16 | No reason why not so long as you have decent WiFi I’ve checked mine from Europe & Ireland | Trevor Nelson | 2022-10-16 |
| Can i install this camera in greece and use the app in the uk to check on my property? | 2022-10-16 | As long as you have a WiFi signal then yes..I recently logged into my cameras whilst in France without any problems. | carpman | 2022-10-16 |
| Can i install this camera in greece and use the app in the uk to check on my property? | 2022-10-16 | Yes. As long as the camera is on a good wifi connection you can monitor from anywhere over different wifi or even 3G/4G/5G | J. Lee | 2022-10-16 |
| Can i install this camera in greece and use the app in the uk to check on my property? | 2022-10-16 | Yes. As long as your phone has signal you can view the recorded images, watch live and move the camera. | steve | 2022-10-16 |
| Can u hardwire it to mains | 2022-08-28 | No idea it last a really long time between wifi charging so not worth the effort to find out it you can do it | Mrs R M Goddard | 2022-08-28 |
| Can u hardwire it to mains | 2022-08-28 | Read the instruction, mine are solar powered | Charles Barker | 2022-08-28 |
| Can u hardwire it to mains | 2022-08-28 | no because the solar is charging it all the time | Bibiana Valkova | 2022-08-28 |
| Can u hardwire it to mains | 2022-08-28 | Yes....but you'd need a buy a plug with a usb micro adapter with an output of 5v 2 amps | carpman | 2022-08-28 |
| Can u hardwire it to mains | 2022-08-28 | No | brian herbert | 2022-08-29 |
| Can u hardwire it to mains | 2022-08-28 | No because the plug that goes into mains drops the voltage down to I’m not sure I think it’s 12v But I’m sure an electrician could do it but is it worth it It’s designed to work anywhere there better cameras on the market that are designed to be worked off mains | antony davies | 2022-08-30 |
| Can it record to a dvr? does it support onvif? | 2023-04-04 | Not sure, it works with a sd card which saves the data | pg | 2023-04-05 |
| Can it record to a dvr? does it support onvif? | 2023-04-04 | Hi friends, Thank you so much for choosing BOIFUN. Sorry, this solar security camera doesn't support onvif. You can download the ”CloudEdge" APP to manage the camera. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, | Boifun Life-UK | 2023-04-06 |