| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Are the LEDs for night vision motion activated or do they have to be left on at night? | 2022-06-02 | The LADS are bright white. If you are looking for security cameras better looking for the ones with IR. There are perfect for consistent light. | Kev | 2022-06-02 |
| Are the LEDs for night vision motion activated or do they have to be left on at night? | 2022-06-02 | You can set them to either come on or stay off. If set to come on then they stay on permanently when it gets dark and go off during daylight. | D C. | 2022-06-03 |
| Are the LEDs for night vision motion activated or do they have to be left on at night? | 2022-06-02 | They are motion activated | Severnbore | 2022-06-03 |
| Are the LEDs for night vision motion activated or do they have to be left on at night? | 2022-06-02 | LEDs are activated automatically at dusk for color vision and are permanently on and go off at dawn. You have the option not to have the LEDs on at night if you have adequate outdoor lighting. Look for the night settings for the camera in the Reolink app or NVR | Andy | 2022-06-03 |
| Are the LEDs for night vision motion activated or do they have to be left on at night? | 2022-06-02 | With a new software update, the lights can come on when the camera detects motion. However at night it's pitch black and the camera cannot see anything and the lights won't activate | John Durham | 2022-06-07 |
| Are the LEDs for night vision motion activated or do they have to be left on at night? | 2022-06-02 | Video could not be loaded | ReolinkEU | 2022-06-29 |
| Is it 2.4ghz or 5ghz | 2023-05-05 | It’s not wireless. PoE camera’s generally need a wired network connection | Jon A | 2023-05-05 |
| Is it 2.4ghz or 5ghz | 2023-05-05 | This is not a wifi camera. | Midge | 2023-05-05 |
| Is it 2.4ghz or 5ghz | 2023-05-05 | No is not , you need a cat5/6 cable. | Paul M | 2023-05-05 |
| Is it 2.4ghz or 5ghz | 2023-05-05 | Hello. Sorry to tell you that the RLC-812A is a 4K POE camera, and it can only be connected to network via Ethernet. If you are looking for products that can connect to 2.4GHz or 5GHz Wi-Fi, please consider our WIFI cameras, such as RLC-511WA: https://www.amazon.co.uk/dp/B07FDZ2D1X | ReolinkEU | 2023-05-07 |
| What’s the difference between the rlc-811a and rlc-812a? the 811a has 5x optical zoom but is much more expensive. any other difference? many thanks. | 2022-10-13 | Hello. Compared with the RLC-812A, the RLC-811A is equiped with IR lights. The RLC-812A only equiped with 4pcs spotlights while the RLC-811A equiped with 5pcs spolights. The filed of view of RLC-811A is Horizontal: 105°- 31° and Vertical: 55°- 17° and the filed of view of RLC-812A is Horizontal: 85°and Vertical: 44°. | ReolinkEU | 2022-10-20 |
| I have a N3MB01 will this work with this system? | 2022-05-18 | Yes, this camera can work with your NVR. | ReolinkEU | 2022-05-23 |
| Hi does anyone know if this works with the Tuya smart life app. thanks | 2022-10-11 | Hello. We are sorry to inform you that we do not test the compatibility problem between our products and the Tuya smart life app. We recommend using the Reolink app. | ReolinkEU | 2022-10-13 |
| Will this camera work with alexa | 2022-10-25 | No it does not it uses it's app | Mr. S. A. Lawrence | 2022-10-25 |
| Will this camera work with alexa | 2022-10-25 | Hello. This camera does not support Alexa. | ReolinkEU | 2022-10-26 |
| Is this onvif compatible? | 2022-08-24 | Hello. This Reolink 4k POE camera supports software such as Blue Iris, Synology, iSpy, etc. You may give it a try. It is our unremitting pursuit to make Reolink's products more compatible. | ReolinkEU | 2022-09-06 |
| can i use without nvr? i just want to plug power lead and connect to wifi and connect to my phone. | 2022-07-29 | Yes, but it does not come with a power adaptor. You may want to consider a PoE injector for simplicity. | Kev | 2022-07-29 |
| can i use without nvr? i just want to plug power lead and connect to wifi and connect to my phone. | 2022-07-29 | I have a RLC-812A and 810A and both can be used stand alone. You can use your phone (mine is android) alone if you like but I prefer the PC app (win10) for convenience. I have a SD card in one only because I haven't gotten round to buying one for the other yet. My plan is to setup a FTP server and record everything there. I'm sure how I'll do this yet but I'm looking at using OpenMediaVault. Hope this helps. | Skalywag | 2022-07-31 |
| can i use without nvr? i just want to plug power lead and connect to wifi and connect to my phone. | 2022-07-29 | Hello. Yes, this PoE CCTV security camera can be used without NVR. You can directly connect this camera router via a network cable, and then power it with a DC 12V/1A power adapter. Then you can watch the living video stream and record video via the Reolink APP downloaded on your phone and PC Client for free. | ReolinkEU | 2022-08-01 |
| can i use without nvr? i just want to plug power lead and connect to wifi and connect to my phone. | 2022-07-29 | Yes I run mine through my network also :) | Rugpoker | 2022-08-01 |