| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I have no wifi near my shed is it possible to remove the sd card and watch directly? or is there a better way, ? my phone has 4g would this link to it | 2022-03-27 | not certain about this but i believe the card will record depending on capacity which you should be able to remove and watch in computer. for link to phone and email alerts, live viewing i believe you do need wifi. i have extended my router range to one camera with a wifi booster closer to garden. | martin s | 2022-03-28 |
| I have no wifi near my shed is it possible to remove the sd card and watch directly? or is there a better way, ? my phone has 4g would this link to it | 2022-03-27 | Can remove sd card long as you can reach it with out move camera your phone is linked to your camera it should be able to read saved on cloud | Tony k Customer | 2022-03-28 |
| I have no wifi near my shed is it possible to remove the sd card and watch directly? or is there a better way, ? my phone has 4g would this link to it | 2022-03-27 | You have to have Wi-Fi for these cameras to work,you could try a Wi-Fi extender in your shed | AJ1 | 2022-03-28 |
| I have no wifi near my shed is it possible to remove the sd card and watch directly? or is there a better way, ? my phone has 4g would this link to it | 2022-03-27 | Hello. You can remove the SD card to watch the video. But we recommend you to use a 4G camera, such as Reolink GO, which is connected to the Internet through a sim card and does not require wifi. You can play back recordings directly on the Reolink software. Go +SP https://www.amazon.co.uk/dp/B07WVZFTMQ | ReolinkEU | 2022-03-30 |
| How do you fix the camera to wall? Is there a sticky label or do you need to screw it to the wall? | 2022-09-01 | You drill holes and put a raw plug in and screw to wall……. Plugs and screws supplied 👍 | Jason Cohen | 2022-09-01 |
| How do you fix the camera to wall? Is there a sticky label or do you need to screw it to the wall? | 2022-09-01 | I tried the sticky pad but it failed to hold the camera weight so utilised the wall plug and screw. | L. Lucas | 2022-09-01 |
| How do you fix the camera to wall? Is there a sticky label or do you need to screw it to the wall? | 2022-09-01 | You’d need to screw the base to the wall. Camera can be detached for recharging. | martin s | 2022-09-01 |
| How do you fix the camera to wall? Is there a sticky label or do you need to screw it to the wall? | 2022-09-01 | "Hello. The camera will come with the bracket and mounting template, here are the installation steps: Step 1. Rotate to separate the base from the security mount. Step 2. Drill holes with the mounting template and screw the base of the mount onto the wall. Then attach the other part of the mount onto the base. Step 3. Screw the camera to the mount, adjust the camera's angle to get the best field of view, and then secure the camera by turning the part on the mount identified in the chart clockwise. Feel free to contact us for more information via Amazon message." | ReolinkEU | 2022-09-06 |
| Is it suitable to watch squeals? i mean, i want to record all the squeals activities. will the camera record on video motion or just on pir motion? | 2022-01-15 | It needs PIR. | Aaron | 2022-01-16 |
| Is it suitable to watch squeals? i mean, i want to record all the squeals activities. will the camera record on video motion or just on pir motion? | 2022-01-15 | Hi. All the reolink battery-powered cameras does not support to record continuously, since it will drain the battery fastly. And the camera can record when it is trigged by a movement if you have enabled recording and set up the proper PIR schedule. We recommend you to order wifi camera.e.g E1 Outdoor-V3 https://www.amazon.co.uk/dp/B099F2LGSB?ref=myi_title_dp. This camera can record 24/7 to a sd card and you can also programm the camera to record a certain period of time via Reolink APP or Reolink Client. | ReolinkEU | 2022-01-17 |
| What is the battery capacity? | 2022-04-14 | We have it connected to a larger battery as it was using lots of battery depending on how often it was triggered. | sucon | 2022-04-14 |
| What is the battery capacity? | 2022-04-14 | mine (not solar powered) last about a month before needing recharge | martin s | 2022-04-14 |
| What is the battery capacity? | 2022-04-14 | "Hello. Normally the batteries can be recharged for about 500 times, and thexa0battery life affected by many factors and also varies from your settings, usage & working environment In standby mode, the batteries will last around two months.xa0 Standby mode:xa0when there is no access to the camera from Reolink software or no motion detection triggered by the PIR sensor, Reolink battery-powered cameras will switch to standby mode to save the battery power. In normal use, one-time full charge, the batteries will last about 1-4 weeks according to different working environments and your connection frequency.xa0xa0It’s strongly advised to use Reolink Solar Panel as the companion, which can ensure your camera receive continuous power supply. In continuous trigger and one-time full charge, the batteries will last about 15 hours in day-mode or 9 hours with IR lights on at night mode." | ReolinkEU | 2022-04-18 |
| Does the camera still work with the charge lead plugged in | 2022-08-04 | Yes. But the charge lead does not plug in the bottom so there is a danger water may get in if you leave the wire in. Having said that it is supposed to be OK to leave the solar panel attached which connects by same usb.....so the manufacturer must be saying it is OK to do so. | DJW | 2022-08-04 |
| Does the camera still work with the charge lead plugged in | 2022-08-04 | Hello. Yes, if the power switch is on and the camera is working, the camera still works with the charge lead plugged in. | ReolinkEU | 2022-08-15 |
| Can this be stood facing outwards on an upstairs windowsill? | 2023-06-16 | Yes- with the mount it has it can be directed in any direction at all. | james a. | 2023-06-16 |
| Will this provide a live link to an iphone on the same wifi network but with no internet connection? i.e. on a boat with router but out of range of in | 2022-03-20 | It operates on a I phone app so it’s my understanding that the camera must be on a Wi-Fi network and the iPhone requires an internet connection to view a live link. | Joden | 2022-03-20 |
| Will this provide a live link to an iphone on the same wifi network but with no internet connection? i.e. on a boat with router but out of range of in | 2022-03-20 | No it wont. It needs to be within wifi range | Aaron | 2022-03-20 |
| Will this provide a live link to an iphone on the same wifi network but with no internet connection? i.e. on a boat with router but out of range of in | 2022-03-20 | yes no porblem, i do it this way myself. | Amazon Customer | 2022-03-20 |
| Will this provide a live link to an iphone on the same wifi network but with no internet connection? i.e. on a boat with router but out of range of in | 2022-03-20 | Yes should do | Tony k Customer | 2022-03-21 |
| Will this provide a live link to an iphone on the same wifi network but with no internet connection? i.e. on a boat with router but out of range of in | 2022-03-20 | Hello.Yes, you can use our Reolink APP on the intranet to access the camera through the camera's UID. | ReolinkEU | 2022-03-23 |
| Could this be placed attached to a ceiling and get a reasonable view in a porch situation ? | 2022-03-29 | Yes it can got wide angle | brianbe | 2022-03-29 |
| Could this be placed attached to a ceiling and get a reasonable view in a porch situation ? | 2022-03-29 | The reolink I have could be. You will have to think about how you recharge the battery if its high up. | Francis Spencer | 2022-03-29 |
| Could this be placed attached to a ceiling and get a reasonable view in a porch situation ? | 2022-03-29 | Hello. It is not suggested to install battery powered camera in the ceiling, or it will affect the detection. It's advised to mount the camera in 2-3 meters height. | ReolinkEU | 2022-04-08 |
| How do you charge the battery on an argus 2e, once the camera has been installed on an outside wall, if the battery cannot be removed. thanks | 2022-06-25 | The unit can be easily removed from its mounting, from there bring it indoors and plug in via the charge cable provided, there is a small gap in the camera to plug into | Adam W. | 2022-06-25 |
| How do you charge the battery on an argus 2e, once the camera has been installed on an outside wall, if the battery cannot be removed. thanks | 2022-06-25 | You just unscrew the camera from the fitting, charge by USB inside then screw back on | Lynsey Peacock | 2022-06-25 |
| How do you charge the battery on an argus 2e, once the camera has been installed on an outside wall, if the battery cannot be removed. thanks | 2022-06-25 | Take the camera off and plug in the charger | Simone | 2022-06-25 |
| How do you charge the battery on an argus 2e, once the camera has been installed on an outside wall, if the battery cannot be removed. thanks | 2022-06-25 | Hello. It’s advised to use Reolink Solar Panel as the companion, which can ensure your camera with continuous power supply. You can purchase the solar panel from the below link. https://www.amazon.co.uk/gp/product/B088SR2C4D/ | ReolinkEU | 2022-06-29 |
| Camera and iphone on same local wifi network but router not internet connected - can phone get live feed? | 2022-03-20 | Yes, I can receive over cellular data feed. | L. Lucas | 2022-09-01 |
| Can you use as the ndoor cam for communall areas? | 2022-10-31 | Yes it can be used indoors | Marlene | 2022-11-01 |
| Can you use as the ndoor cam for communall areas? | 2022-10-31 | Yes not a problem | Tony k Customer | 2022-11-01 |
| Can you use as the ndoor cam for communall areas? | 2022-10-31 | Don't see why not, just so long as it's within range of WiFi signal. | Peter | 2022-11-01 |
| Can you use as the ndoor cam for communall areas? | 2022-10-31 | Hello. Security Camera Outdoor Argus 2E is generally installed outside the house as a home security camera. Usually, it also could be used in communal areas. If you want to confirm further, it is recommended to check the relevant local regulations. | ReolinkEU | 2022-11-02 |