| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is this camera onvif compatible? | 2021-09-03 | Hi, sorry to tell that Reolink battery-powered cameras so far doesn't support ONVIF. | ReolinkEU | 2021-09-08 |
| Does it work if you have 2.46hz and 5ghz wifi | 2021-09-25 | Seems to offer both. Good piece of kit | Graham M | 2021-09-25 |
| Does it work if you have 2.46hz and 5ghz wifi | 2021-09-25 | Yes no problem | Amazon Customer | 2021-09-25 |
| Does it work if you have 2.46hz and 5ghz wifi | 2021-09-25 | Hi, yes, just connect the camera to the router's 2.4Ghz WiFi frequency and it will work. You could also consider Reolink Argus 3 Pro camera https://www.amazon.co.uk/dp/B08S71MT2P, it supports dual-band WiFi. | ReolinkEU | 2021-09-26 |
| Are you able to switch the siren/alarm off? | 2021-12-24 | Yes, I think the default is off | MR N | 2021-12-24 |
| Are you able to switch the siren/alarm off? | 2021-12-24 | yes - all controlled from the app | Graham M | 2021-12-24 |
| Are you able to switch the siren/alarm off? | 2021-12-24 | Go to Reolink app. Go to the setting cog in top right corner of app. Go to siren. Switch off | Andrew H. | 2021-12-25 |
| Are you able to switch the siren/alarm off? | 2021-12-24 | Yes, the camera is full customisable. You can chose if siren is on/off if light turns on/off when movement is triggered. | Marius | 2021-12-25 |
| Are you able to switch the siren/alarm off? | 2021-12-24 | Yes, from the app. Go to settings and there is the siren on and off option | Catalin Cirje | 2021-12-25 |
| Are you able to switch the siren/alarm off? | 2021-12-24 | Yes you are able to | Amazon Customer | 2021-12-25 |
| Are you able to switch the siren/alarm off? | 2021-12-24 | Yes go into settings | michael crafer | 2021-12-27 |
| Are you able to switch the siren/alarm off? | 2021-12-24 | Yes via the settings section in the app | Harty | 2021-12-28 |
| Are you able to switch the siren/alarm off? | 2021-12-24 | Video could not be loaded | ReolinkEU | 2022-07-04 |
| what distance does the wifi pick up as we have one at the moment and it’s 40ft from the router and it doesn’t connect | 2021-05-13 | Hello, the wifi range can be up to 70-80 meters when there is no obstacle, but the actual distance will depend on where you installed it and the key point is the performance of your router. Also, it's suggested that the camera is not using two walls away from the router. If the problem still exists, please do feel free to contact us via Amazon message for further assistance. | ReolinkEU | 2021-05-17 |
| How much time will an 8gb and 16gb micro sd card in an argus 3 store before overwriting the oldest data? | 2022-11-18 | Hello. The bitrate affects video quality and recording file size. In general, the higher the bitrate, the better the image and audio quality and the larger the file size. Here is the relationship between SD card capacity, bitrate and recording time: with a bitrate of 2048 kbps, this camera can record for 18.2 hours to a 16GB SD card, and 9 hours to a 8GB SD card. | ReolinkEU | 2022-11-23 |
| What's the difference between this and the Argus 3 pro? | 2022-07-31 | Just a lower resolution one. The pro does 4K. Many may ask is 4k enough to capture license plate. Answer is No. By the time it's triggered and start recording. Car is long gone. If it sits there then maybe.. | Tom Tai | 2022-07-31 |
| What's the difference between this and the Argus 3 pro? | 2022-07-31 | In simple terms it is not as good - trust me I had two of the other and on both occasions the battery failed. Apart from that one has a tilt and turn which you can adjust on the app | Andrew H. | 2022-07-31 |
| What's the difference between this and the Argus 3 pro? | 2022-07-31 | Hello. There are three main differences between them: First, Argus 3 pro has a 2K resolution, which is 2X clearer than 1080p HD. Second, Argus 3 pro can connect to both 5GHz and 2.4GHz WiFi for stronger & more stable signals. Third, Argus 3 pro can discern people and vehicles from other objects, which means having more accurate alerts. The Argus 3 Pro is an upgraded version of the Argus 3, you may learn more from the link of Argus 3 Pro: https://www.amazon.co.uk/dp/B08VDK81D4 | ReolinkEU | 2022-08-04 |
| Does it detect moving vechicles? | 2022-05-12 | Yes it does. Colour images during daylight hours and B/W when dark | John OHara | 2022-05-12 |
| Does it detect moving vechicles? | 2022-05-12 | Yes,it does up to 10 meters. Vehicles, pedestrians,byciclists | Catalin Cirje | 2022-05-12 |
| Does it detect moving vechicles? | 2022-05-12 | Depends on whether you position it facing the vehicle in question | Al | 2022-05-12 |
| Does it detect moving vechicles? | 2022-05-12 | Hello. Yes, it can detect the moving subject via a PIR sensor, You can set a higher sensitivity for it to detect properly. | ReolinkEU | 2022-05-18 |
| We have dual band router and I failed to link a smart plug which worked solely on 2.4 ghz. I am anxious we would meet the same issue? | 2021-05-24 | Hello, this camera supports 2.4GHZ wifi, and as long as your router supports 2.4GHZ network, the camera can be connected to it. | ReolinkEU | 2021-05-25 |
| is this compatible with google nest hub? | 2021-11-01 | It was easy to set up with Alexa so I am guessing it will with Google. It was not one of Alexas core skills so I had to download one to enable it to work. Maybe similar to Google Nest. | Mark Wilcox | 2021-11-01 |
| is this compatible with google nest hub? | 2021-11-01 | Hi, yes, this camera supports Google Home, Google Assistant, Google Nest Hub. | ReolinkEU | 2021-11-03 |
| Where is the waterproof cable cover mentioned in the manual? Its not in the box meaning the usb cable will be exposed when plugged to solar panel | 2022-02-13 | There should be a white bung on the cable that slides in a hole surrounding the charging port. | mySTICBLAKes | 2022-02-13 |
| Where is the waterproof cable cover mentioned in the manual? Its not in the box meaning the usb cable will be exposed when plugged to solar panel | 2022-02-13 | It's on the white power cable,at the end. | Catalin Cirje | 2022-02-13 |
| Where is the waterproof cable cover mentioned in the manual? Its not in the box meaning the usb cable will be exposed when plugged to solar panel | 2022-02-13 | The one that comes from the solar panel | Catalin Cirje | 2022-02-13 |
| Where is the waterproof cable cover mentioned in the manual? Its not in the box meaning the usb cable will be exposed when plugged to solar panel | 2022-02-13 | Hello. Don't worry, the cable of solar panel is waterproof. | ReolinkEU | 2022-02-14 |