| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What is the range of this camera? How far can it see? Thanks! | 2022-07-03 | I would not recommend this camera as it does not maintain its charge via the solar panel, so requires charging via electric socket every few weeks. However, I would recommend the reolink Go, it has a good range, maintains charge and the quality of the image is great. It’s also cheaper to run via 4G than the reolink go PT. | Eleanor Stafford | 2022-07-03 |
| What is the range of this camera? How far can it see? Thanks! | 2022-07-03 | As a camera it can see as far as you or I can see. It doesn’t have zoom so just like us things are more detailed the nearer they are. If you mean how far can the IR detect movement, it has adjustable sensitivity. On medium it still “sees” movement 15ft away. | Bill | 2022-07-03 |
| What is the range of this camera? How far can it see? Thanks! | 2022-07-03 | It can see quite a distance but the further away the less detail and the movement alarm only works at maybe 10-15m away. I use ours to check horses we can see them about 100m away | Pat Ormond | 2022-07-03 |
| What is the range of this camera? How far can it see? Thanks! | 2022-07-03 | We can see clearly about 30-50m, after that it gets a bit blurred. | Mr D | 2022-07-03 |
| What is the range of this camera? How far can it see? Thanks! | 2022-07-03 | Not sure of exact distance but we live on a farm & can see our horses from 2 fields away with the 360 reolink | Josiejo | 2022-07-03 |
| What is the range of this camera? How far can it see? Thanks! | 2022-07-03 | As a camera it can see as far as you or I can see. It doesn’t have zoom so just like us things are more detailed the nearer they are. If you mean how far can the IR detect movement, it has adjustable sensitivity. On medium it still “sees” movement 15ft away. | Amazon Customer | 2022-07-03 |
| What is the range of this camera? How far can it see? Thanks! | 2022-07-03 | Hello. The visual distance of the camera cannot be given, as this will differ on the setting, installation angle, and an object's size. The longest detecting distance of PIR motion sensors is 10 meters. | ReolinkEU | 2022-07-11 |
| When i try to connect the camera to my phone it says ‘connection failed’. the 5gb ee sim card is working & the app initially connected but only once? | 2022-10-02 | A couple of things to check maybe: The antenna is fitted correctly to the camera? The EE sim card is PRE PAID. It will not work on a CONTRACTED or PAY AS YOU GOsim. | Mark Doughty | 2022-10-03 |
| When i try to connect the camera to my phone it says ‘connection failed’. the 5gb ee sim card is working & the app initially connected but only once? | 2022-10-02 | I had the same message. It only works with a few data sims. I ordered a vodaphone data sim and it did not work, then discovered I needed the Vodaphone SMART sim which is black and not red. This sim works perfectly. | Bill | 2022-10-03 |
| When i try to connect the camera to my phone it says ‘connection failed’. the 5gb ee sim card is working & the app initially connected but only once? | 2022-10-02 | Hello. u200bPlease kindly reset the camera by pressing the reset button for about 10s. And then check whether you hear the ”network connection succeeded“ voice prompt from the camera. Please feel free to contact us via Amazon message for further assistance. | ReolinkEU | 2022-10-07 |
| Hi, i cannot get the gif gaf sim to work. the sim has been activated and there is coverage. can anyone help please? thanks. | 2022-09-02 | I had a similar issue, just make sure you set the camera up somewhere you have a strong signal and then put it in position, once set up. Took me a few attempts. Good luck | Pen Name | 2022-09-02 |
| Hi, i cannot get the gif gaf sim to work. the sim has been activated and there is coverage. can anyone help please? thanks. | 2022-09-02 | It will work go on YouTube have a look thats what I did it's easy hope it will help | Michael K. | 2022-09-03 |
| Hi, i cannot get the gif gaf sim to work. the sim has been activated and there is coverage. can anyone help please? thanks. | 2022-09-02 | Hello. In United Kingdom, the comaptible SIM card carriers with the cameras are from O2, EE, Vodafone (Prepaid SIM card ONLY), JT. We are sorry that the gif gaf SIM is not compatible with the camera. Feel free to contact us via Amazon message if you need more assistance. | ReolinkEU | 2022-09-07 |
| What Ah size is the battery included? | 2022-10-04 | Hello. The camera has a 6000mAh rechargeable battery. | ReolinkEU | 2022-10-07 |
| Pre paid sim card with data plan - can this be from any provider from any country or is it only on selected countries and data sim? | 2022-07-11 | No, you need to check on the RioLink website for the compatible SIM. I purchased a red Virgin data only SIM and it didn’t work, but when I got a Black SMART Vodaphone data SIM it worked perfectly. | Bill | 2022-07-11 |
| Pre paid sim card with data plan - can this be from any provider from any country or is it only on selected countries and data sim? | 2022-07-11 | The only one I have found is Vodafone there is a £2 & £4 a month option. The other providers don't do a specific data one, it's a standard sim and costs a fortune! I went round all the high street branches asking when I got my camera. Settled for the Vodafone £4 a month. As for other countries outside the UK I do kot know | Mike | 2022-07-12 |
| Pre paid sim card with data plan - can this be from any provider from any country or is it only on selected countries and data sim? | 2022-07-11 | The camera is able to work with any net work provider as it is un-locked | RG Price | 2022-07-12 |
| Pre paid sim card with data plan - can this be from any provider from any country or is it only on selected countries and data sim? | 2022-07-11 | The best one 2 get is the vodaphone vsim card - you can then activate it on the £4 a month plan | Josiejo | 2022-07-12 |
| Pre paid sim card with data plan - can this be from any provider from any country or is it only on selected countries and data sim? | 2022-07-11 | Hello. It is only on selected countries and data sim. Recommended O2, EE, Vodafone (Prepaid SIM card ONLY), JT in the UK. | ReolinkEU | 2022-07-15 |
| Does the camera take a monthly pre paid sim? on contract? or is it a top up sim card only ? | 2022-06-27 | Hi but a prepaid sim like 12gb….it’s lasts ages the provider will try to get you to do a contact…I’ve got 4 of these and use the £40 o2 sim and there still going strong after 5 months | lee hoose | 2022-06-27 |
| Does the camera take a monthly pre paid sim? on contract? or is it a top up sim card only ? | 2022-06-27 | It takes any Sim, I am using prepaid Sim, you have to be able to add Data on the fly, without bringing the camera down | SG | 2022-06-27 |
| Does the camera take a monthly pre paid sim? on contract? or is it a top up sim card only ? | 2022-06-27 | You need a special eSIM, Vodafone offers one called VSIM, where you pay £4/month through a subscription with them, but can cancel anytime. It's an IoT type of SIM, which cannot be used for voice calls/messaging, only for data transfer. This is currently half the cost of thos type of SIM from other providers and works well with Reolink. You need to check on the Reolink website where there may be restrictions with any other provider SIMs, they keep a list of countries and with which providers it is known to work (or not) | Littlespy | 2022-06-28 |
| Does the camera take a monthly pre paid sim? on contract? or is it a top up sim card only ? | 2022-06-27 | I have 2 of these cameras, one on 3 network 12 month contract, and the other on lebara network monthly contract,, both work fine , | Amazon Customer | 2022-06-28 |
| Does the camera take a monthly pre paid sim? on contract? or is it a top up sim card only ? | 2022-06-27 | Mine is on a contract SIM but it really doesn’t matter. Any will work. | Noel W. | 2022-06-28 |
| Does the camera take a monthly pre paid sim? on contract? or is it a top up sim card only ? | 2022-06-27 | I use a monthly pre paid sim, but you could use any data sim as long as it’s on either EE or Vodafone. | Anita Vadova | 2022-06-28 |
| Does the camera take a monthly pre paid sim? on contract? or is it a top up sim card only ? | 2022-06-27 | Monthly contract sim. | Jackie Webb | 2022-06-28 |
| Does the camera take a monthly pre paid sim? on contract? or is it a top up sim card only ? | 2022-06-27 | Hello. Pre-paid SIM cards are suggested to use with the battery-powered security camera Reolink Go PT. If you use the camera in the UK, the operator of O2, EE, Vodafone (Prepaid SIM card ONLY), or JT can work with it. | ReolinkEU | 2022-06-29 |
| Can it work with any simcard around the world especially africa or designed for only European networks i want to buy take it to uganda mtn | 2022-07-03 | Hello. Yes, this security cellular outdoor camera can work in Uganda. Sim cards of Airtel, MTN, Vodafone, and Africell can work with our camera. | ReolinkEU | 2022-07-11 |
| Can this camera work with other nano sim overseas? | 2022-09-29 | Providing your simm card is 3g or 4g the unit is unlocked to accept any network provider | RG Price | 2022-09-30 |
| Can this camera work with other nano sim overseas? | 2022-09-29 | Hello. Yes, this 3G/4G LTE Security Camera Outdoor works with the NANO SIM overseas. You may choose the SIM card from O2, EE, Vodafone (Prepaid SIM card ONLY), JT in United Kingdom. | ReolinkEU | 2022-10-05 |
| How much video footage can be stored on the 32g card | 2022-07-17 | I have mine setup to record on alarms. | SG | 2022-07-20 |
| How much video footage can be stored on the 32g card | 2022-07-17 | Hello. Bitrate affects video quality and the size of recording files. With a 32GB SD card, with a bitrate of 1536 kbps(the default one), this camera can record for 48.5hours. | ReolinkEU | 2022-07-25 |
| where is the UID code | 2022-07-20 | From memory it is on the camera . | SG | 2022-07-20 |
| where is the UID code | 2022-07-20 | Where you put the sim card | Michael K. | 2022-07-20 |
| where is the UID code | 2022-07-20 | On the top of camera | CipMaxCip | 2022-07-20 |
| where is the UID code | 2022-07-20 | Below the QR code on side of camera, also on the box under QR code image | Josiejo | 2022-07-21 |
| where is the UID code | 2022-07-20 | You will have to log into your Reolink App go into device settings then go into device information / share camera you will find it there. | RG Price | 2022-07-21 |
| where is the UID code | 2022-07-20 | Hello. The UID code of this 3G/4G LTE Security Camera Reolink Go PT is the QR code in the sticker on the button of the camera. And you will find the UID number mainly begins with "9527.........." below the code. | ReolinkEU | 2022-07-25 |