| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| difference between two models, blabk, purple | 2022-11-23 | No difference I chose black for boy and purple for girl so they didn’t get muddle up | Julie Stanford | 2022-11-23 |
| difference between two models, blabk, purple | 2022-11-23 | No difference | Ian howells | 2022-11-23 |
| difference between two models, blabk, purple | 2022-11-23 | Just the colour | Carole Young | 2022-11-23 |
| difference between two models, blabk, purple | 2022-11-23 | There is no difference in function, just a different color. If you need more helps, please feel free to contact us through our support email box: Admin@boifun.net Your Sincerely, from BOIFUN Customer Center | XYH LTD | 2022-12-26 |
| How long does it take to charge when on low battery? | 2023-04-07 | I charge overnight. Batteries need to be constantly topped up after use. | J.P.V. Hunt | 2023-04-07 |
| How long does it take to charge when on low battery? | 2023-04-07 | About 2 hours. | Railway Mike | 2023-04-07 |
| How long does it take to charge when on low battery? | 2023-04-07 | I can’t give you an exact time because it always goes overnight. It’s not quick. | D. Flatt | 2023-04-07 |
| How long does it take to charge when on low battery? | 2023-04-07 | 2 hours puts a good charge in. | Gooner | 2023-04-07 |
| How long does it take to charge when on low battery? | 2023-04-07 | It takes a couple of hours | Pauline Akeroyd | 2023-04-08 |
| How long does it take to charge when on low battery? | 2023-04-07 | Haven’t had it long enough for the battery to get that low, although we have used it to watch two video’s. | Maureen Michael | 2023-04-08 |
| How long does it take to charge when on low battery? | 2023-04-07 | Hello dear customer👋 Thank you for your purchase and support. The player is equipped with a built-in 5000mAh rechargeable battery, it takes about 6-8 hours to fully charge and the red light at the bottom will automatically go out when fully charged. Hope this helps. If you need more helps, please feel free to contact us through our support email box: Admin@boifun.net We look forward to hearing from you again. Your Sincerely, from BOIFUN Customer Center | XYH LTD | 2023-04-19 |
| What is the voltage of this please? | 2022-10-11 | It is 12 volt 1.5 amp Comes complete with car charger. | Helen Judith Jones | 2022-10-11 |
| What is the voltage of this please? | 2022-10-11 | The charger for this player has an output of 12V at 1.5A, hope this helps. | bob3mm | 2022-10-11 |
| What is the voltage of this please? | 2022-10-11 | 12 volt. It has a car charger cable with it. | Andrew L. | 2022-10-11 |
| What is the voltage of this please? | 2022-10-11 | 12 | Beenolan | 2022-10-12 |
| What is the voltage of this please? | 2022-10-11 | It works on 12 volt car socket or 240 volt in your home | Linda | 2022-10-13 |
| What is the voltage of this please? | 2022-10-11 | This product has both a 12 volt car plug and a 110 volt house cord. If you need more helps, please feel free to contact us through our support email box: Admin@boifun.net Your Sincerely, from BOIFUN Customer Center | XYH LTD | 2022-12-26 |
| When i plug it into the TV, the sound still comes out tue player and not the telly, I've checked all the connections has that happened to anyone else? | 2022-09-24 | Haven't tried to work through the television, only on its own as dvd player and photo card player. Sorry | C Hayers | 2022-09-24 |
| When i plug it into the TV, the sound still comes out tue player and not the telly, I've checked all the connections has that happened to anyone else? | 2022-09-24 | not happened to myself. | michael | 2022-09-24 |
| When i plug it into the TV, the sound still comes out tue player and not the telly, I've checked all the connections has that happened to anyone else? | 2022-09-24 | I’ve only ever used it on its own and the sound and picture are really good | nasher | 2022-09-24 |
| When i plug it into the TV, the sound still comes out tue player and not the telly, I've checked all the connections has that happened to anyone else? | 2022-09-24 | Please make sure you use the AV cable included in the package to make sure it is properly connected. The steps are as follows. 1. Connect the 3.5mm— RCA Cable to the AV Output on the unit and the audio/ video inputs on the Television (Red to Red, White to White, and Yellow to Yellow). 2. Turn the unit on by switching the Power Button to the On position. 3. Change the television to the correct audio/video input setting. 4. Audio and the video played through the unit will now be seen and heard on the connected television. If you need more helps, please feel free to contact us through our support email box: Admin@boifun.net Your Sincerely, from BOIFUN Customer Center | XYH LTD | 2022-12-26 |
| Will this please avi and mp3 files of a compatible dvd ? | 2023-06-19 | Hi, This is BOIFUN. Thank you for your question. The portable dvd player is compatible with MP3 and avi (up to 480p) files. Need more help please contact at admin@boifun.net | XYH LTD | 2023-06-20 |
| Will this please avi and mp3 files of a compatible dvd ? | 2023-06-19 | Was very disappointed with the product and had to return for refund wouldn't recommend at all | Gloria Stafford | 2023-06-20 |
| I want to plug this into my tv but the tv does not have a yellow conector has red & white then blue & green but not yellow any ideas? | 2022-07-11 | No sorry I only use as portable | madbird | 2022-07-11 |
| I want to plug this into my tv but the tv does not have a yellow conector has red & white then blue & green but not yellow any ideas? | 2022-07-11 | Hello, dear customer Thanks for your question. We checked and if you want to connect your TV you need to buy an extra converter (as the AV cable that came with our package doesn't have a green plug) Hope that helps. If you need more help, please feel free to contact us through our support email box: Admin@boifun.net Your Sincerely, from BOIFUN Service Team | XYH LTD | 2022-07-22 |
| Will it play a tv series from my usb stick device??? | 2023-03-26 | It should do I believe but havn't tried it. | William Gouldstone | 2023-03-26 |
| Will it play a tv series from my usb stick device??? | 2023-03-26 | Yes I think so.brilliant player | Amazon Customer | 2023-03-26 |
| Will it play a tv series from my usb stick device??? | 2023-03-26 | No I tried that. It didn’t work | Ian howells | 2023-03-26 |
| Just bought this dvd and i cant get it to work at all blank screen | 2023-02-05 | All I can say is that I opened put on it charge put in dvd and no problem it worked | Raymond Addis | 2023-02-05 |
| Just bought this dvd and i cant get it to work at all blank screen | 2023-02-05 | The dvd player is brilliant | Paul m knight | 2023-02-05 |
| Just bought this dvd and i cant get it to work at all blank screen | 2023-02-05 | Silly question but the power button is on the side of the player,have you switched that on.I had the same problem until I found it | P Allinson | 2023-02-05 |
| Just bought this dvd and i cant get it to work at all blank screen | 2023-02-05 | Try switching it on at the right hand side then use the remote control, ensure it is fully charged first. | William Gouldstone | 2023-02-05 |
| Just bought this dvd and i cant get it to work at all blank screen | 2023-02-05 | The one I purchased has worked fine just switched it on and everything works sorry yours doesn't | Pauline Akeroyd | 2023-02-06 |
| Just bought this dvd and i cant get it to work at all blank screen | 2023-02-05 | Hello dear customer👋 Please note that the switch of the DVD player is on the right, slide the "ON/OFF" button to the other side to make sure it is turned on. Hope that helps. If you need more helps, please feel free to contact us through our support email box: Admin@boifun.net Your Sincerely, from BOIFUN Customer Center | XYH LTD | 2023-02-22 |
| wondering does the dvd player is available to repeat play certain period of time, not all. I don't want to watch the whole over again. | 2022-08-02 | There is a repeat button on the remote which I haven't needed to use. That's all I know for now | Dawn | 2022-08-02 |
| wondering does the dvd player is available to repeat play certain period of time, not all. I don't want to watch the whole over again. | 2022-08-02 | Video could not be loaded | GelTopMe | 2022-08-02 |
| wondering does the dvd player is available to repeat play certain period of time, not all. I don't want to watch the whole over again. | 2022-08-02 | Yes you can use the screen selection in the menu or press the double arrow button when watching the dvd. | Andrew L. | 2022-08-02 |
| wondering does the dvd player is available to repeat play certain period of time, not all. I don't want to watch the whole over again. | 2022-08-02 | I don't think that what you want is possible but you can jump forwards or backwards depending on the dvd. Also, again depending on the dvd, you may be able to select specific scenes. | bob3mm | 2022-08-02 |
| wondering does the dvd player is available to repeat play certain period of time, not all. I don't want to watch the whole over again. | 2022-08-02 | You must use the fast firwards og backwards buttons to regulate where you want to start the film.. | Tone… | 2022-08-03 |
| Can I use wireless earphones with this player? | 2022-07-12 | No it doesn’t have Bluetooth so unless you get a Bluetooth transponder u need to use headphones with a cable and jack connector. | david macdonald | 2022-07-12 |
| Can I use wireless earphones with this player? | 2022-07-12 | Hello, dear customer Thanks for your question. Since our portable DVD players are not equipped with Bluetooth function, if you want to connect wireless headphones, you need to purchase an additional Bluetooth transmitter to connect the headphones. Hope that helps. If you need more help, please feel free to contact us through our support email box: Admin@boifun.net Your Sincerely, from BOIFUN Service Team | XYH LTD | 2022-07-22 |
| How do i brighten the screen. it is much too dark even when plugged into the mains lynda patterson | 2022-06-20 | Easiest way is to press the centre button marked M on the left hand side of the console then press the arrow keys on the right hand side of the console. Can also adjust by using the setup button and cycling through the options to select brightness setting. | no shrinking violet | 2022-06-21 |
| How do i brighten the screen. it is much too dark even when plugged into the mains lynda patterson | 2022-06-20 | You must read the instructions on the screen, efter you have pressed menu button..... | Tone… | 2022-06-21 |
| How do i brighten the screen. it is much too dark even when plugged into the mains lynda patterson | 2022-06-20 | Is there not a menu button on the remote control ? Or on the product itself? It’s one of the middle Buttons I think | Bex | 2022-06-21 |
| How do i brighten the screen. it is much too dark even when plugged into the mains lynda patterson | 2022-06-20 | If you read the instruction manual on page 06 section 9 tells you how to alter the brightness and contrast | Mrs. S. Stone | 2022-06-21 |
| How do i brighten the screen. it is much too dark even when plugged into the mains lynda patterson | 2022-06-20 | There is a control for brightness on the side of the key boards | Mrs.P.Ibbetson | 2022-06-21 |
| How do i brighten the screen. it is much too dark even when plugged into the mains lynda patterson | 2022-06-20 | Hello, dear customer Thanks for your question. First, you can enter the setting interface through the "SETUP" button on the remote control or the player panel, and then switch to "Panel Quality Setup". You can adjust the desired Brightness, Contrast, Saturation, Hue and Aspect Ratio. If you need more helps, please feel free to contact us through our support email box: Admin@boifun.net Regards, from BOIFUN Service Team | XYH LTD | 2022-07-11 |
| Can anyone recommend some headphones to use with this as I only have wireless | 2022-12-05 | I purchased mine when I purchased the dvd they are not wireless | Julie Stanford | 2022-12-05 |
| Can anyone recommend some headphones to use with this as I only have wireless | 2022-12-05 | Sony MDR-ZX110 Overhead Headphones will be great choice. If you need more helps, please feel free to contact us through our support email box: Admin@boifun.net Your Sincerely, from BOIFUN Customer Center | XYH LTD | 2022-12-26 |
| does the disc restart from where left off | 2022-11-07 | Yes provided you restart in a reasonable period of time. I once came back after a month and had to start from the start again. | Robert M. | 2022-11-07 |
| does the disc restart from where left off | 2022-11-07 | Yes it does | Peter c | 2022-11-07 |
| does the disc restart from where left off | 2022-11-07 | Yes it does. It has a built in memory | Mrs. E.Till | 2022-11-07 |
| does the disc restart from where left off | 2022-11-07 | Yes | Julie Stanford | 2022-11-07 |
| does the disc restart from where left off | 2022-11-07 | Yes, it does... | Tone… | 2022-11-07 |
| does the disc restart from where left off | 2022-11-07 | Yes it does. Set "Last Memory" function to "On" at SETUP page. The break-point memory function of BOIFUN portable DVD player will pick up from where you left last time. If you need more helps, please feel free to contact us through our support email box: Admin@boifun.net Your Sincerely, from BOIFUN Customer Center | XYH LTD | 2022-12-26 |