| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| this dvd player is compatible with region 1?" | 2022-10-16 | Yes. This machine will play all areas. | Mr. V A E | 2022-10-16 |
| this dvd player is compatible with region 1?" | 2022-10-16 | I think it’s only for region 2, but am not sure. | Bhabna Vashisht… | 2022-10-16 |
| this dvd player is compatible with region 1?" | 2022-10-16 | It states it is multi regional | paul hirst | 2023-02-22 |
| what is the screen resolution | 2022-08-29 | Nowhere they mention the resolution. Not even in the manual or the sales bumph!! I'd imagine its 720 or more because the images are fairly clear. | Anvar Kasmi | 2022-08-29 |
| what is the screen resolution | 2022-08-29 | i take it you mean size its 8inches wide by4 3/4 inches | Diane Kelleher | 2022-08-29 |
| what is the screen resolution | 2022-08-29 | Not sure but it’s for me to watch | jackies75 | 2022-08-29 |
| Is this product made in China? | 2023-01-16 | Thank you very much for your question. We are Chinese brand and our products are made in China. If you have any other questions, please feel free to contact us. vp-service@iegeek.com ieGeek | TAI-EU | 2023-01-17 |
| Is this product made in China? | 2023-01-16 | Yes, it’s made in China. I’m pleased with it though. | Alana-P | 2023-01-17 |
| Is this product made in China? | 2023-01-16 | Yes. | Mr. Paul Larkin | 2023-01-17 |
| Is iegeek/tai-eu licenced by nintendo to share a download link to 'nes' games? or is it digital piracy? (manufacturer/seller reply only!) | 2023-02-11 | I don't no .but we having trouble playing games on it .it just does not work | michelle killick | 2023-02-11 |
| Is iegeek/tai-eu licenced by nintendo to share a download link to 'nes' games? or is it digital piracy? (manufacturer/seller reply only!) | 2023-02-11 | Hi friend, thank you very much for your question. Here is the link to download the game. https://sourl.cn/XVcBpM. If you have any other question, Please feel free to contact us. vp-service@iegeek.com Best wishes ieGeek | TAI-EU | 2023-02-14 |
| What connection does the AV cable have is it standard red, white and yellow component | 2022-08-21 | It is a good purchase, I use it often when travelling. | carl steiner | 2022-08-21 |
| What connection does the AV cable have is it standard red, white and yellow component | 2022-08-21 | It’s the standard red, white and yellow composite video and stereo audio. | David B N | 2022-08-21 |
| Can I use it and charge it overseas? | 2023-01-11 | Yes. It works on 12 volts DC and is supplied with a 12 volt transformer running off 240 volts AC. So if the "overseas" place you are going to does not use 240 volts you can always buy a 12 volt DC transformer that works on the "overseas" supply. | BrianL | 2023-01-11 |
| Can I use it and charge it overseas? | 2023-01-11 | I think you can | Hayley Johnson | 2023-01-11 |
| Can I use it and charge it overseas? | 2023-01-11 | Yes as long as if the country you are going to has the same plugs as in the UK otherwise you will need to also use a plug adaptor | Beth Beer | 2023-01-12 |
| Can I use it and charge it overseas? | 2023-01-11 | Thank you very much for your question. Our chargers are written to show 100-240V, which covers the voltage of the world. The charger will charge properly in any country. Thank you very much for your interest in our player. If you have any other questions, please contact us. | TAI-EU | 2023-01-20 |
| Where can i buy a controller for games? 🎮 | 2023-03-30 | Thank you for your question. Please get in touch with our customer service and we will solve your problem. vp-service@iegeek.com Hope this helps you. ieGeek | TAI-EU | 2023-03-31 |
| I was thinking of using this in my kitchen. Will it be ok just running from the mains rather than just the battery | 2023-01-26 | I dont see why not -beware of too much steam | Stewart M. Womar | 2023-01-26 |
| I was thinking of using this in my kitchen. Will it be ok just running from the mains rather than just the battery | 2023-01-26 | Yes it’s designed to run off either | Mrs. J. Glanfield | 2023-01-26 |
| I was thinking of using this in my kitchen. Will it be ok just running from the mains rather than just the battery | 2023-01-26 | YES, It will cost less | D. H. Rose | 2023-01-26 |
| I was thinking of using this in my kitchen. Will it be ok just running from the mains rather than just the battery | 2023-01-26 | Yes it would be ok, you can run it on either mains or battery. | Grannygrump | 2023-01-26 |
| I was thinking of using this in my kitchen. Will it be ok just running from the mains rather than just the battery | 2023-01-26 | I have always used mine in the kitchen daily and only run from the mains, it works perfectly. | Beth Beer | 2023-01-26 |
| I was thinking of using this in my kitchen. Will it be ok just running from the mains rather than just the battery | 2023-01-26 | Yes it will be fine using the electric. I did when I first got it because I didn’t want to wait for it to charge up, before I watched a film. | Janet Beall | 2023-01-26 |
| I was thinking of using this in my kitchen. Will it be ok just running from the mains rather than just the battery | 2023-01-26 | Yes, it should be absolutely fine. I often run mine from the mains if I don’t want to wait for the battery to charge. | Dark Dave | 2023-01-26 |
| Does the remote have a pause function | 2023-04-27 | Yes I am almost certain it has. | Janet Beall | 2023-04-27 |
| Does the remote have a pause function | 2023-04-27 | Yes, paired with play | MR ALAN DOBINSON | 2023-04-27 |
| Does the remote have a pause function | 2023-04-27 | It does indeed. It has lots of functions | BrianL | 2023-04-27 |
| Does the remote have a pause function | 2023-04-27 | Yes it does | bruce mcewan | 2023-04-28 |
| Does the remote have a pause function | 2023-04-27 | Yes it does. | Beth Beer | 2023-04-28 |
| Does the remote have a pause function | 2023-04-27 | Yes it does | Angela C. Walsh | 2023-04-30 |
| The car charger doesn’t work. How can I get a new one? | 2022-09-23 | Thank you very much for your question. If you have a problem with your car charger, please contact our customer service. We will solve the problem for you. If you have any other questions, please do not hesitate to contact us. vp-service@iegeek.com ieGeek | TAI-EU | 2022-12-16 |
| hi can you get a screen protector for it ..thanks | 2023-03-26 | The screen includes a protector, you cannot buy further ones. | Ann Cruickshank | 2023-03-26 |
| hi can you get a screen protector for it ..thanks | 2023-03-26 | Don’t see why not but best to ask the seller | Beth Beer | 2023-03-27 |
| hi can you get a screen protector for it ..thanks | 2023-03-26 | Sorry I don’t know. Ask seller they may be able to help you | Suki burns | 2023-03-27 |
| hi can you get a screen protector for it ..thanks | 2023-03-26 | Hi,Friend, Thank you very much for your question. The player you received with a protective shipping protector on the player screen. For a better viewing experience, we recommend removing this protector. If you have any other questions, please feel free to contact us. ieGeek (vp-service@iegeek.com) | TAI-EU | 2023-03-30 |
| How heavy is this please? | 2022-09-18 | No more than a small laptop | Diane Thomson | 2022-09-18 |
| How heavy is this please? | 2022-09-18 | hi its about 2lb in weight hope that helps | Diane Kelleher | 2022-09-18 |
| How heavy is this please? | 2022-09-18 | Not very heavy. | Bhabna Vashisht… | 2022-09-18 |
| How heavy is this please? | 2022-09-18 | Not too sure. Not too heavy maybe 2 - 4 lb | Julia Dickens | 2022-09-18 |
| How heavy is this please? | 2022-09-18 | The weight of a hard back book | Tina Vyze | 2022-09-19 |
| How heavy is this please? | 2022-09-18 | Its very light. About the size and weight of a medium sized hardback book. Sorry I have no means of weighing it at home but I'd guess around 200g or less. ( I just compared with a jar of coffee) | Anvar Kasmi | 2022-09-19 |
| Want to use it i doors not in the car can i do this | 2022-11-20 | It will work anywhere on battery power for up to 5 hours until recharged | BrianL | 2022-11-20 |
| Want to use it i doors not in the car can i do this | 2022-11-20 | Yes you can it’s a great machine | Beth Beer | 2022-11-20 |
| Want to use it i doors not in the car can i do this | 2022-11-20 | Yes | garden dream | 2022-11-20 |
| Want to use it i doors not in the car can i do this | 2022-11-20 | Yes. I use mine indoors | Carole Moore | 2022-11-20 |
| Want to use it i doors not in the car can i do this | 2022-11-20 | Yes, it does have an electric 3 pin plug for using indoors. | Grannygrump | 2022-11-20 |
| Want to use it i doors not in the car can i do this | 2022-11-20 | It's rechargeable battery use it any where. I use it to play my cd. | Stephen Woods | 2022-11-20 |
| Want to use it i doors not in the car can i do this | 2022-11-20 | Of course | Tina Vyze | 2022-11-21 |
| Want to use it i doors not in the car can i do this | 2022-11-20 | Yes. Works perfectly. | John D. | 2022-11-21 |
| The volume is too loud on it's lowest setting despite turning one speaker off, is there anyway to turn it down? | 2023-05-23 | Hi friend, Thank you for your question. I'm sorry to know that you are having problems with the volume of portable DVD player. The sound of the portable DVD player can be adjusted by the VOL-/VOL+ button for sound. It can also be adjusted by switching the sound channel. If your disc sound is too loud, you can adjust the sound to 1 via VOL-, or try to change it by switching the speaker output. Try to switch from stereo to the left/right channel. Specific settings are as follows: Set up-Audio Set up-Speaker Set up-Downmix-LT/RT If you have any other questions, please feel free to contact us. vp-service@iegeek.com ieGeek | TAI-EU | 2023-05-24 |
| The volume is too loud on it's lowest setting despite turning one speaker off, is there anyway to turn it down? | 2023-05-23 | Hi sorry other than the volume keys on the right hand side I don't know | Lou | 2023-05-28 |
| Can I use wireless headphones with this | 2022-07-21 | Not without a separate wireless transmitter. | Mr. V A E | 2022-07-21 |
| Can I use wireless headphones with this | 2022-07-21 | Answer is NO. You cannot connect wireless because the unit does have have blue tooth facility. However, you csn have louder volume using a 3.5mm jack csble and any speaker. | Anvar Kasmi | 2022-07-21 |
| Can I use wireless headphones with this | 2022-07-21 | I think you can only use wireless on Bluetooth I just use my normal headphones as you need to be close to it to see the screen anyway | Tina Vyze | 2022-07-21 |
| can i load wav files from usb stick and see them as a list | 2023-06-02 | I don't think so. I just use it to watch DVDs when I'm travelling. | History Lover | 2023-06-15 |
| can i load wav files from usb stick and see them as a list | 2023-06-02 | Sure, you can see them as a list. | TAI-EU | 2023-06-16 |
| What lead le Greek dvd uses | 2023-02-06 | It has a three pin electric adapter and usb. | Grannygrump | 2023-02-06 |
| What lead le Greek dvd uses | 2023-02-06 | It all comes complete with lead. | Janet Beall | 2023-02-06 |
| What lead le Greek dvd uses | 2023-02-06 | You will need a plug which is universal so thatYou can plug the one provided into it and then put into socket In Greece I assume this is what you are asking | Beth Beer | 2023-02-06 |
| What lead le Greek dvd uses | 2023-02-06 | The ieGeek player has three types of power supply: battery powered, car charger powered and wall charger powered. You don't have to worry about the player even when using it in the car or outdoors, you can charge it whenever you want. Thank you very much for your questions, if you have any other questions please contact us. ieGeek | TAI-EU | 2023-02-07 |