| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is it possible to turn the lullabies volume down as it's too loud to keep it on once baby falls asleep as worried it will wake her up again? | 2023-03-26 | We couldn’t turn ours down | Claire lewing | 2023-03-26 |
| Hi i just received my camera but there is a problem. please contact me. how can i change? | 2022-08-29 | You need to contact amazon themselfs, this is the question and answer section for customersto use. | Holly | 2022-08-29 |
| Hi i just received my camera but there is a problem. please contact me. how can i change? | 2022-08-29 | You need to contact Amazon customer service or the seller directly. | Ana Maria | 2022-08-29 |
| How's video quality of the boifun wireless baby monitor? | 2022-11-10 | Video could not be loaded | Dallas | 2022-11-10 |
| How's video quality of the boifun wireless baby monitor? | 2022-11-10 | Hi, for me the quality is totally satisfactory. Not exceptional but clear enough to see detail of all activities our little one gets up to. The clarity of the sound and microphone is very clear. | Mr S J Platt | 2022-11-10 |
| There is no sound except crackle noises when baby is crying etc. anyone else has this? | 2023-04-19 | Hi, It is probably due to you having the devices close together. Leave the room with the wireless video cam part & it should stop. | S Jones | 2023-04-19 |
| Can you turn off all sound / mute the parent monitor? | 2023-03-22 | Yes you can turn the volume all the way down | Leanne | 2023-03-22 |
| Can you turn off all sound / mute the parent monitor? | 2023-03-22 | Yes you can turn the sound down | Miss | 2023-03-23 |
| Is there a way to turn off the beeping noise when pushing buttons and going through the menu etc? | 2023-05-09 | It's only the 'menu' functions that audibly beep. It does not appear possible to disable this as best I can tell The other physical buttons (Vox, Mic and Music) do not make audible sounds on the monitor, nor does altering the volume | Mr Platt | 2023-05-09 |
| Is there a way to turn off the beeping noise when pushing buttons and going through the menu etc? | 2023-05-09 | Hi friends, Thank you so much for choosing BOIFUN. If there is beeping noise, it is because the camera and the display are too close, and the signals interfere with each other, resulting in the beeping noise. Please don't put the two products too close. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, Boifun Life-UK | Boifun Life-UK | 2023-05-11 |
| Warranty / how many months ? It says 1 year and also says 18 months | 2022-06-12 | Hi, the warranty is 2 years, if you have any other question, you can connect the seller. | FGHJKJDD | 2022-12-05 |
| How accurate is the temperature monitor? Is there a known tolerance specification e.g. +/- 1 degrees? | 2022-10-05 | Not sure about a known tolerance Jason, but our temp sensor does seem to be on the money approx. With the home thermostat | Mr S J Platt | 2022-10-05 |
| How accurate is the temperature monitor? Is there a known tolerance specification e.g. +/- 1 degrees? | 2022-10-05 | It is a very good baby monitor and I got this as a gift and they said it Is absolutely brilliant and very accurate with everything | Miss | 2022-10-05 |
| Can it be fixed to the wall? | 2022-10-12 | Hi, yes, the baby monitor can be fix on the wall.The bottom of the baby monitor has mounting holes. | Judith Molyneaux | 2022-12-01 |
| What type of charger cable is used? E.g. the charging end rather than the plug, one of out chargers has broken so need to order another! | 2023-06-04 | Mini USB is the right one NOT to be confused with Micro USB | Mr Platt | 2023-06-04 |
| What type of charger cable is used? E.g. the charging end rather than the plug, one of out chargers has broken so need to order another! | 2023-06-04 | Hi friends, Thank you so much for choosing BOIFUN. The cable is miniUSB. Input 100-240VAC, 50/60Hz 0.2A OUTPUT: 5.0V=1.0A 5.0W. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. Best Regards, Boifun Life-UK | Boifun Life-UK | 2023-06-08 |
| One of the cables has stopped working. Can I buy a spare anywhere? | 2023-05-11 | Yeah any Mini USB lead charger will work | Mr Platt | 2023-06-04 |
| Can it be connected with mobile phones? | 2022-12-25 | No, it's a closed circuit so it only transmits to it's own display, not a bad range on it though | Andrew Thomas Humphreys | 2022-12-25 |
| Can it be connected with mobile phones? | 2022-12-25 | No, it just connects to the camera provided. | ReecesPieces | 2022-12-25 |
| Can it be connected with mobile phones? | 2022-12-25 | Unfortunately not | Ana Maria | 2022-12-25 |
| it possible to turn the lullabies volume down as it's too loud to keep it on once baby falls asleep as worried it will wake her up again? | 2023-03-26 | We couldn’t turn ours down | Claire lewing | 2023-03-26 |
| Would this work with older camera models? | 2022-09-24 | No it wont.. it wont even work if you had two devices of the same made and model.. sorry, I did try | N. A. | 2022-09-24 |
| I have twins sharing the same nursery in separate cots next to each other, will the camera capture them both? | 2022-08-03 | Yes. If you place the camera far enough away. | Holly | 2022-08-03 |
| I have twins sharing the same nursery in separate cots next to each other, will the camera capture them both? | 2022-08-03 | No, it won't. It barely covers one, I can only see 3/4 of the cot. I | Ana Maria | 2022-08-03 |
| What's in the box? Ho's the package look like? | 2022-12-08 | This baby camera is absolutely brilliant definitely the best I have had | Miss | 2022-12-08 |
| What's in the box? Ho's the package look like? | 2022-12-08 | Small box. It has the camera, the monitor and 2 chargers, ine that the camera has to stay plugged in all the time and one to charge the monitor. | Elona A | 2022-12-08 |
| What's in the box? Ho's the package look like? | 2022-12-08 | Video could not be loaded | Acuff | 2022-12-08 |
| What's in the box? Ho's the package look like? | 2022-12-08 | Hi friends, Thank you so much for choosing BOIFUN. The box contains a baby monitor, camera, manu, and two adapters. The package is simple and elegant packaging, and the box quality is strong enough, it's very suitable for a gift. If you have any other questions, please feel free to contact us at ❤admin@boifun.net❤. Thanks. | Boifun Life-UK | 2022-12-12 |
| Can you turn the screen off? | 2023-02-10 | Yes! It has a motion sensor so screen only comes on where there’s movement. I tend to just put it flat on side to avoid screen glare in the night. | Miss CE | 2023-02-10 |
| Can you turn the screen off? | 2023-02-10 | It has VOX setting that turns the screen on automatically during the night, get back on if the mic picks up noise or baby crying. | N. A. | 2023-02-10 |
| Can you turn the screen off? | 2023-02-10 | Yes I do believe you can turn the screen off or standby | Miss | 2023-02-11 |
| Can you turn the screen off? | 2023-02-10 | Yes, it has vox mode which means the screen turns off when there is no noise detected | . | 2023-02-12 |
| Can you turn the screen off? | 2023-02-10 | Yes you can, vox mode turns the screen off and the screen comes on when the microphone picks up noise | Rebecca | 2023-02-14 |
| Can you turn off the 2 way microphone to be able to just hear the baby and him not hear us | 2023-03-04 | The mic is off on default, if u need to speak to baby you press and hold the mic button while you speak. | N. A. | 2023-03-05 |
| Can you turn off the 2 way microphone to be able to just hear the baby and him not hear us | 2023-03-04 | I got this as a gift for someone and they over the moon with it but I am sure you can | Miss | 2023-03-05 |
| Can you turn off the 2 way microphone to be able to just hear the baby and him not hear us | 2023-03-04 | The 2 way microphone is only active when you hold a button down. It's not on by default | JB | 2023-03-06 |
| Can you turn off the 2 way microphone to be able to just hear the baby and him not hear us | 2023-03-04 | Yes you hold down a button to talk | Collette | 2023-03-07 |
| How far away can the camera be from the baby and still get a clear picture? | 2022-06-11 | We had this in early days before it broke down and had to send it back and got a bit better one. However the range was long enough going from ground floor onto 1st floor completely opposite direction. Hope this helps | Filip Kral | 2022-06-11 |
| Is there an adjustable baby monitor holder for the video baby monitor and where can I order it? | 2023-04-11 | BOIFUN has our official flexible stand for all baby monitor models-- https://www.amazon.co.uk/dp/B0BMFVLKRC | Boifun Life-UK | 2023-04-12 |
| Can you move the position of the camera remotely? I.e. using the parent monitor? | 2023-03-24 | No | Claire lewing | 2023-03-26 |
| How far does the signal reach? For example, would I be able to take it to work? | 2023-03-12 | No, to take to work you will need a device that connects to wifi | N. A. | 2023-03-13 |
| How far does the signal reach? For example, would I be able to take it to work? | 2023-03-12 | It says 260m in the description, so perfect for the house but not work. Better off trying something that syncs with your phone | JB | 2023-03-13 |
| How far does the signal reach? For example, would I be able to take it to work? | 2023-03-12 | To work?! Not a chance. Unless you work from home. | Kristyna K. | 2023-03-13 |
| I know this has vox but can the screen be off permanently and only turn on when i want or does it gave to be on automatic when it detects movement/so? | 2023-02-10 | Only has 2 settings, vox or motion sensor. I wouldn't see a point in a camera watching my baby and not have the screen on. | Scott B | 2023-02-10 |