| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How many days will the 2TB storage record for before it is full? | 2022-04-14 | It automatically deletes the oldest recordings so it never gets to the point where its not recording anymore, the time it takes will depend upon how many cameras you have connected and the resolution you have it set on | LPL | 2022-04-14 |
| How many days will the 2TB storage record for before it is full? | 2022-04-14 | Hello. For recordings around the clock, 4 cameras with 4096kbps, maximum video length for 2 TB HDD is 12 days and 4 cameras with 6144kbps last 8 days and 4 cameras with 8192kbps last 6 days. | ReolinkEU | 2022-04-18 |
| How many days will the 2TB storage record for before it is full? | 2022-04-14 | I've got 6 cameras all at high resolution. I can get 7 days usually but less when spiders cover the lens and set the alerts off constantly. You can get more days saved if the resolution is dropped down. | Amazon Customer | 2022-04-19 |
| Can you adjust the angle of the camera relative to the bracket so it could be mounted on a side wall ? How much degree angle are you able adjust to? | 2023-03-14 | Hello. Yes, you can adjust the angle of this 4K security camera to rotate 360° &up down 90°. Feel free to contact us via Amazon message if you need further assistance. | ReolinkEU | 2023-03-16 |
| Is there sound on these cameras? | 2022-03-07 | Yes. You may have to enable it in the settings, but every camera includes a microphone | Maurice Snell | 2022-03-07 |
| Is there sound on these cameras? | 2022-03-07 | Yes they do record sound which can be turned of if not required via the software | Soldier | 2022-03-07 |
| Is there sound on these cameras? | 2022-03-07 | Yes | IGM | 2022-03-07 |
| Is there sound on these cameras? | 2022-03-07 | Yes there is sound available, not exactly HiFi and to be honest poor enough for me to switch it off. As for the system itself, the software is poor and operates, looks and feels it was written in an early version of Microsoft DOS. After cameras were continually losing their names and reverting to a default numbering system, and a Firmware upgrade to one camera resulting in it not functioning at all, I ended up returning the system. Hardware construction is excellent. | Foggy | 2022-03-08 |
| Is there sound on these cameras? | 2022-03-07 | Yes these have sound and quite good but will get wind noise if windy. | phblade | 2022-03-08 |
| Is there sound on these cameras? | 2022-03-07 | There is sound recorded from each camera. | Wizkid | 2022-03-08 |
| Is there sound on these cameras? | 2022-03-07 | yes there is sound on them | LPL | 2022-03-08 |
| Is there sound on these cameras? | 2022-03-07 | Hello. These cameras are capable of recording sound. | ReolinkEU | 2022-03-09 |
| Can you view the cameras using an Echo Show? | 2022-01-07 | Not that I’m aware of | phblade | 2022-01-07 |
| Can you view the cameras using an Echo Show? | 2022-01-07 | Hello, I'm so sorry. This camera is not compatible with echo show. | ReolinkEU | 2022-01-10 |
| Does this record continuously or can it be set to only record when there is motion? If so, can it start to record a few secs before motion? Thanks. | 2022-09-14 | Hello. The cameras in this 4K PoE CCTV Security Camera Systems support both continuous recording and motion detection recording. The pre-record duration will last 4-8 secs according to the capacity of the SD card. | ReolinkEU | 2022-09-15 |
| Does it come with free local & cloud recording? thanks | 2022-04-15 | Yes you can. | Jagir Singh | 2022-10-29 |
| Can you connect these to alexa and view on firestick or echo show? | 2022-07-21 | No your not able to. ☹️ | phblade | 2022-07-22 |
| Can you connect these to alexa and view on firestick or echo show? | 2022-07-21 | Hello. We are sorry to inform you that our Reolink PoE security camera system kits do not support smart homes. | ReolinkEU | 2022-07-25 |
| Can 8mp poe ip cameras be mounted overhead? i.e. bolted/mounted to an overhang? | 2023-06-08 | It can be bolted to anything that’s secure and solid, for example if attached to a fence that moves around in the wind, picture would be compromised and it’s likely to keep activating. Solid is good | Mr Kelevra | 2023-06-08 |
| Can 8mp poe ip cameras be mounted overhead? i.e. bolted/mounted to an overhang? | 2023-06-08 | Yes I don’t see why not | phblade | 2023-06-08 |
| Can 8mp poe ip cameras be mounted overhead? i.e. bolted/mounted to an overhang? | 2023-06-08 | Hello. These outdoor security cameras could be installed like that. As long as you could make sure it is tightened and could get a suitable viewing angle. | ReolinkEU | 2023-06-09 |
| Why don't Reolink make black cameras as well as white ones? I fitted my father in law's system but I need black cameras for my home. | 2022-03-22 | Yes you can. | Jagir Singh | 2022-10-29 |
| How many days of footage will the 2tb hard drive store with 6 cameras at 8mp? | 2021-12-13 | I have 6 - 8mp cameras on a 4tb hard drive and this gives me 13 days recording. A 2tb hard drive should give you around 6 days. Hope this helps Regards | Wizkid | 2021-12-13 |
| How many days of footage will the 2tb hard drive store with 6 cameras at 8mp? | 2021-12-13 | Hello, it depends on the recording video's bit-rate and the number of channels you are using. A 2TB hdd can record four 4k video channel for 12 days but the system supports hdd expansion. For more information, please contact us via AMZ message. | ReolinkEU | 2021-12-14 |
| How many days of footage will the 2tb hard drive store with 6 cameras at 8mp? | 2021-12-13 | I get 6 days with all 6 of my cameras at high definition. | Amazon Customer | 2021-12-14 |
| How many days of footage will the 2tb hard drive store with 6 cameras at 8mp? | 2021-12-13 | Hi I have 6 cameras on 24 hours and I get a week recording it my Best Buy 👍 | bryan royal | 2021-12-14 |
| How many days of footage will the 2tb hard drive store with 6 cameras at 8mp? | 2021-12-13 | Not sure, I was constantly resetting the cameras as the would never remember their names. Help was ok to a point, however updating the camera firmware killed my cameras. I returned the system. | Foggy | 2021-12-14 |
| How many days of footage will the 2tb hard drive store with 6 cameras at 8mp? | 2021-12-13 | About 6 days, in my experience | Philip L. Wood | 2021-12-14 |
| Can you hear audio. If some one at door like delivery person | 2022-10-29 | Yes you can hear but you can’t talk back | phblade | 2022-10-29 |
| Can you hear audio. If some one at door like delivery person | 2022-10-29 | Yes you can | Jagir Singh | 2022-10-29 |
| Can you hear audio. If some one at door like delivery person | 2022-10-29 | Yes. | Wizkid | 2022-10-29 |
| Can you hear audio. If some one at door like delivery person | 2022-10-29 | Hello. Yes. The cameras in the PoE security system RLK8-810B6-A support audio recording. After you enable the audio recording for the cameras through NVR, you could hear the audio when live viewing and playback. For more details, please kindly contact us via Amazon message. | ReolinkEU | 2022-11-02 |