| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| does the memory card have to be U3 or can it be any type? | 2022-05-04 | U3. | Mr C. | 2022-05-04 |
| does the memory card have to be U3 or can it be any type? | 2022-05-04 | Hello. Our camera can work with Micro SD and SDHC or SDXC micro SD cards. Please format the sd card to FAT 32 before using it. | ReolinkEU | 2022-05-08 |
| Does it work with Google please? | 2022-10-15 | Worrks with chromecast but is is a little slow to display. Needs to be set up within Reolink app which is very easy to do. | Mr C. | 2022-10-15 |
| Does it work with Google please? | 2022-10-15 | I’m not sure what you mean. It just plays live feed and recordings through the app. | Rod | 2022-10-15 |
| Does it work with Google please? | 2022-10-15 | It works with WiFi. But it it’s not fast it cuts out, hope this helps | Mark Weaver | 2022-10-15 |
| Does it work with Google please? | 2022-10-15 | If you mean Alexa yes it does no Problem . Hope This Helps Regards Garth. | Garth | 2022-10-15 |
| Does it work with Google please? | 2022-10-15 | Hello. This camera can work with smarthome Google assistant, but it can't be accessed via Google web browser. Feel free to contact us via Amazon message if you have any concerns. | ReolinkEU | 2022-10-20 |
| can you buy and connect multiple camera to the app? | 2022-01-13 | yes you can connect multiple cameras on the app via the setup function | David R. | 2022-01-13 |
| can you buy and connect multiple camera to the app? | 2022-01-13 | At the moment I have two on same app cannot see why not long as WiFi is good signal | kevin crowther | 2022-01-13 |
| can you buy and connect multiple camera to the app? | 2022-01-13 | Yes, I’ve got 2 of these and a Reolink NVR with multiple cameras all on the same app | Polantic | 2022-01-13 |
| can you buy and connect multiple camera to the app? | 2022-01-13 | You can link other Reolink cameras to the app | Gardeners Cottage | 2022-01-13 |
| can you buy and connect multiple camera to the app? | 2022-01-13 | I think in settings it has add camera | Tony R | 2022-01-13 |
| can you buy and connect multiple camera to the app? | 2022-01-13 | Yes. I have connected seven of them. | Mr C. | 2022-01-13 |
| can you buy and connect multiple camera to the app? | 2022-01-13 | Yes I think so but i I haven’t tried it. Have a look at their website? | Rod | 2022-01-13 |
| can you buy and connect multiple camera to the app? | 2022-01-13 | Yes | l j | 2022-01-13 |
| can you buy and connect multiple camera to the app? | 2022-01-13 | Hi. Yes, you can connect the multiple camera to the Reolink app or Client in the computer. | ReolinkEU | 2022-01-14 |
| can you buy and connect multiple camera to the app? | 2022-01-13 | Yes I've got 2 cameras on mine. But you need a strong wifi signal for more than 1 camera to work & the cameras suffer from damp inside so picture quality goes downhill after rain. | Anne B. | 2022-01-14 |
| Will this reolink camera rlc_410w connect to a bt smart hub 2 router specifically. | 2022-04-26 | Mine is connected to bt hub | kevin crowther | 2022-04-26 |
| Will this reolink camera rlc_410w connect to a bt smart hub 2 router specifically. | 2022-04-26 | I can't see why not, my is connected to hub3 from virgin media | Pedro J de A O | 2022-04-26 |
| Will this reolink camera rlc_410w connect to a bt smart hub 2 router specifically. | 2022-04-26 | I am sorry, but I have had no dealings with BT smart Hubs, but you could try to link the two up. | Garth | 2022-04-26 |
| We have got a reolink go 3g/4g security camera can we connect this one too it | 2022-04-15 | If you got the reolink app you can add up to 4 cameras permapp | shaggy | 2022-04-15 |
| We have got a reolink go 3g/4g security camera can we connect this one too it | 2022-04-15 | Hello, friend, Reolink App/client can connect to these cameras. And Reolink App/client support multiple viewing. | ReolinkEU | 2022-04-20 |
| I bought this camera and solar panel in may 2021 but now it won’t charge with solar panel | 2021-11-03 | All three of Mine works throughout the year. The panel has got to be slanted upwards at the correct angle. It must stay like this as sometimes the wind can cause it to move a bit. Hope this helps | Akeem | 2021-11-03 |
| I bought this camera and solar panel in may 2021 but now it won’t charge with solar panel | 2021-11-03 | Does it charge without it if so the solar panel is faulty try to get a refund first. If anything else contact reolink they are pretty good | l j | 2021-11-03 |
| I bought this camera and solar panel in may 2021 but now it won’t charge with solar panel | 2021-11-03 | Contact Reolink and they will replace | mike | 2021-11-03 |
| I bought this camera and solar panel in may 2021 but now it won’t charge with solar panel | 2021-11-03 | Mines ok try turning off an on again | kevin crowther | 2021-11-03 |
| I bought this camera and solar panel in may 2021 but now it won’t charge with solar panel | 2021-11-03 | Hi, please as soon as possible to contact our tech customer service support@reolink.com for professional assistance. | ReolinkEU | 2021-11-08 |
| Can i connect this to a rlk16-410b8 via wifi? | 2022-07-24 | Yes, that's the way to do it. Through secure WiFi | Gardeners Cottage | 2022-07-25 |
| Can i connect this to a rlk16-410b8 via wifi? | 2022-07-24 | Hello. This Rechargeable Battery/Solar Security Camera Outdoor cannot work with NVRs.You can add this camera and the Reolink NVR system to the same app/client and check the living video stream together. Feel free to contact us via Amazon Message if you need further assistance. | ReolinkEU | 2022-07-28 |
| How long does the battery last? | 2022-07-02 | This depends on how often you look at the camera on your phone app. How often it detects movement and other factors, I have mine connected to a Reolink solar panel, so I really cannot give a deferent answer. Hope this helps. | Garth | 2022-07-02 |
| How long does the battery last? | 2022-07-02 | My battery last about 2 to 3 months normally. | Pedro J de A O | 2022-07-02 |
| How long does the battery last? | 2022-07-02 | I can’t say for sure how long the battery lasts but certainly several weeks | Rod | 2022-07-02 |
| How long does the battery last? | 2022-07-02 | Had this camera for over a year now and I have only ever charged it once prior to going up the camera stays constantly charged with the solar panel Really good product | shaggy | 2022-07-02 |
| How long does the battery last? | 2022-07-02 | That will depend on your settings. On medium to low settings mine is about 3 weeks | l j | 2022-07-02 |
| How long does the battery last? | 2022-07-02 | Mine is outside lasts about 2 months depending on the weather if it’s warm lasts longer We have one inside in a workshop and that lasts a lot longer | Mrs S. | 2022-07-02 |
| How long does the battery last? | 2022-07-02 | I installed the camera together with a solar panel. It’s been working perfectly now for iver a year. Hope this helps. | Colin S | 2022-07-02 |
| How long does the battery last? | 2022-07-02 | Lasted a while but don't have the camera anymore as it just stopped working would not log in at all no matter what I tried. | miss Lou hammond | 2022-07-03 |
| How long does the battery last? | 2022-07-02 | Video could not be loaded | ReolinkEU | 2022-07-04 |