| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Hello, Does this camera have an SD card slot and if so what is the maximum capacity? | 2021-02-08 | No these cameras use an NVR for recording | Andy Pattison | 2021-02-08 |
| Hello, Does this camera have an SD card slot and if so what is the maximum capacity? | 2021-02-08 | Hello, it does not have the SD card slot for it is an add-on camera to use with Reolink NVR to save the videos on the HDD instead. You might check our RLC-410-5MP camera and it supports up to 128GB SD card: https://www.amazon.co.uk/dp/B07C75C47B | ReolinkEU | 2021-02-09 |
| Would this run via a homeplug to send the signal? | 2019-10-19 | Hello, theoretically POE camera could work in that way if your network connection is stable and fast enough. But model B400 you are checking is only suggested to use as add-on camera to Reolink POE system. You might consider RLC-410-5MP camera (amazon.com/dp/B07C5JWK4K). | ReolinkEU | 2019-10-21 |
| Why does this camera only capture in 25fps yet the ones included with the NVR allow 30fps? | 2020-06-10 | Hello, please note that this camera needs to work with a Reolink PoE NVR for full function. | ReolinkEU | 2020-06-12 |
| Why does this camera only capture in 25fps yet the ones included with the NVR allow 30fps? | 2020-06-10 | I don’t think it matters to be honest I have this system in my shop and it works perfectly with a clear picture | Lisa Fox | 2020-06-13 |
| I am confused some say you need an nvr with this and others say just poe switch and run direct from app and sd card or cloud?? thanks | 2020-08-30 | I run Poe switch, micro sd in camera and reolink app no DVR needed. Works great | James S. | 2020-08-30 |
| I am confused some say you need an nvr with this and others say just poe switch and run direct from app and sd card or cloud?? thanks | 2020-08-30 | You can run this off an nvr or poe switch and you can also use the cloud and the reolink app the camera does not have a sd card slot so you cant use one | Andy Pattison | 2020-08-30 |
| I am confused some say you need an nvr with this and others say just poe switch and run direct from app and sd card or cloud?? thanks | 2020-08-30 | If you want a stand alone, then the reolink app can be used for live view and sd card for recording any misdemeanours or wildlife etc. If you are buying to set up as a home security system then you need to buy a reolink nvr as this camera cant be set up via onvif systems such as synology nas or qnap nas systems. I hope this helps your understanding | Ray Andrews | 2020-08-30 |
| I am confused some say you need an nvr with this and others say just poe switch and run direct from app and sd card or cloud?? thanks | 2020-08-30 | There is no slot on the camera for an SD card. I run 8 cameras off an NVR. You may be able to use an Ethernet Switch for POE using Reolink Client App but I'm not sure of this. | R S. | 2020-08-30 |
| I am confused some say you need an nvr with this and others say just poe switch and run direct from app and sd card or cloud?? thanks | 2020-08-30 | Hello, this camera is an add-on camera and must work with Reolink NVR. If you want a Poe camera that can work independently, you can check this RLC-410-5MP camera: https://www.amazon.co.uk/dp/B07C75C47B | ReolinkEU | 2020-08-31 |
| Can i get these cameras in a black colour | 2021-04-05 | I’ve never seen black cameras. But I have seen in YouTube people have sprayed them. | Dazza | 2021-04-05 |
| Is it possible to get longer mounting arms for this reolink camera? | 2021-09-14 | Hi, sorry but I'm afraid not. More help please feel free to contact support@reolink.com. | ReolinkEU | 2021-09-16 |
| I cannot find the QR code anywhere on box or device? | 2020-07-28 | Yeah this means the device needs to be connected to an NVR, you cannot connect to it via UID hence why there's no QR code | Ellis L | 2020-07-28 |
| I cannot find the QR code anywhere on box or device? | 2020-07-28 | Hello, this camera needs to work with a Reolink PoE NVR and couldn't work as a stand-alone camera, thus it doesn't have a Qr code. | ReolinkEU | 2020-07-29 |
| Hi, does this product come with the ethernet cable or does that need to be purchased separately? | 2020-01-04 | Hi, it comes with a short test cable. You will need to purchase a longer one for practical use. | R S. | 2020-01-04 |
| Hi, does this product come with the ethernet cable or does that need to be purchased separately? | 2020-01-04 | You will need to buy an ethernet seperately. I personally bought a 30meter cat7 cables for my set up. | Amazon Customer | 2020-01-04 |
| Hi, does this product come with the ethernet cable or does that need to be purchased separately? | 2020-01-04 | It comes with 18 feet x4 of ethernet cable to connect the camera to the POE nvr. The cable that comes with it is good if you are using it to wire indoors. If most of your cable are exposed outside i suggest that you use a weather proof one as the one provided is not meant for outside. Hope this helps. | Francis | 2020-01-05 |
| Hi, does this product come with the ethernet cable or does that need to be purchased separately? | 2020-01-04 | Hi. It comes with a 1M long network cable and it is suggested to use with Reolink POE NVR only. | ReolinkEU | 2020-01-06 |