| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can i connect this to 5ghz intetnet as my old camera saying i have to change to 2.4ghz having fibre intetnet justbindtslled.? 9 | 2022-08-20 | I think k these are 2 4 only, but most wireless broadband is dual, unless you've specifically turned dual band off on your router settings | Choonzy | 2022-08-21 |
| Hello, does this model have 2-way voice, can it be connected via cat 6 cable, and does or can it come with an eu plug or only a uk plug. | 2022-09-19 | Hi No voice Can be connected vi's WiFi or Cat6 cable, and only comes with 50cm cat6 cable and uk plug, I suppose you can email them about eu plug | Samuel Bradley | 2022-09-19 |
| Does it always record? Would it record night time? | 2022-08-01 | Yes, so long as you set it up correctly.. | mr jack rooke | 2022-08-01 |
| Does it always record? Would it record night time? | 2022-08-01 | Yes it records at night as it has IR capability. I do not have an SD card installed in the camera but have a DVR with a HDD which I use instead. | J. Cuthbertson | 2022-08-02 |
| Does it always record? Would it record night time? | 2022-08-01 | yes it records 24/7 good at night. | john | 2022-08-02 |
| Does it always record? Would it record night time? | 2022-08-01 | It records whenever you want it too record. | Steve | 2022-08-02 |
| My camera has suddenly stopped working I can’t connect at all.. tried resetting no luck.. infrared light is on though?? | 2022-08-29 | So how do you know the IR light is on?? Are you able to connect to the camera but just not login to it? - Reset the password is needed. Use CamHi to try to connect directly if you are not already using that. You say 'suddenly' - that's either a power failure or a password change on your hub. | PaulS | 2022-08-30 |
| My camera has suddenly stopped working I can’t connect at all.. tried resetting no luck.. infrared light is on though?? | 2022-08-29 | When you've re set the camera have you put the original manufacturers code in 888888 If that doesn't work, uninstall and re install app. | Steve | 2022-08-30 |
| Trying to log in with username and password but there seems to be no way to reset your password if you forget it. Any advice? | 2022-08-07 | From my experience, I think that you will need to perform a factory reset on the camera. To do this, press and hold down the reset button. This is located at the end of the small cable with a cap (the other cables being the power and the ethernet connections). You will then need to reconnect your camera to your network using the ethernet wire. I hope this helps. | GAW | 2022-08-07 |
| Trying to log in with username and password but there seems to be no way to reset your password if you forget it. Any advice? | 2022-08-07 | only 2.4ghz Wi-Fi is suggested(if the wifi is dual-band, you need to separate them first) | ieGeek ZSH UK | 2022-09-07 |
| I broke my power supply when fitting my second camera. Can you recommend a replacemt power cord? Thanks | 2022-08-29 | Ebay will have them, it's trial and error though for the end size.. Think it's a 3mm | Steve | 2022-08-30 |
| Do these work with 5G ? | 2022-08-11 | Yes. 5G is how your phone connects to the network. The cameras connect to your home router. | Neil Beck | 2022-08-11 |
| Do these work with 5G ? | 2022-08-11 | It's works with any G network... Even Gee Gees. No issues at all. | Steve | 2022-08-11 |
| Do these work with 5G ? | 2022-08-11 | no 2.4ghz only | Fe | 2022-08-11 |
| Do these work with 5G ? | 2022-08-11 | Yes they do,, they good | Tracy | 2022-08-11 |
| Do these work with 5G ? | 2022-08-11 | Wouldn’t bother there crap | Paul mcguinness | 2022-08-11 |
| Do these work with 5G ? | 2022-08-11 | only 2.4ghz Wi-Fi is suggested(if the wifi is dual-band, you need to separate them first) | ieGeek ZSH UK | 2022-09-07 |
| Can this camera be used as a trafitional cctv wired to a screen | 2022-09-08 | The camera does have an ethernet cable port for connecting to a router. However, I think that you would still need to use the provided PC/Phone apps to see the video stream, rather than plugging it straight into a screen. | GAW | 2022-09-08 |
| Is there a guide to setting up ftp ? | 2022-09-19 | View the footage in the free app and download to your device. | Neil Beck | 2022-09-19 |
| Is there a guide to setting up ftp ? | 2022-09-19 | it will be all online | john | 2022-09-19 |