| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| In what format is the video stored on the micro sd card, is it mp4, v264 or something different? | 2019-12-26 | With our Indoor WiFi Camera, the video is stored on MP4 format using H.264 as the encoding. | Amcrest Global | 2019-12-30 |
| In what format is the video stored on the micro sd card, is it mp4, v264 or something different? | 2019-12-26 | The camera settings allow either H264 or H265 encoding. H264 is the default. | Longedge | 2020-02-19 |
| Can you record 24/7 continues on sd card, and will it take 128GB thank you | 2019-05-01 | You record continuously 24/7 and have the MicroSD either loop over the recording, or stop recording once it reaches capacity. The max capacity for MicroSD card for this model, we would recommend 32GB. | Amcrest Global | 2019-11-29 |
| Does this camera work over ndi or ndi hx | 2020-04-15 | I’m not very familiar with ndi / hx but I’d say not natively. You’d need something that takes the camera feed off the network (WiFi or wired, this camera supports both) and converts it. | Sean Ferigan | 2020-04-16 |
| I would like to use this as a baby monitor. Will the sound function if your phone is locked? | 2019-08-02 | Many of our customers use Amcrest WiFi Cameras as baby monitors and will sometimes integrate with a third-party application. Currently, the sound in the Amcrest View Pro App would not be transmitted if your phone is locked. However, we are currently working on releasing a baby monitor mode which should be released in the near future. | Amcrest Global | 2019-11-04 |
| What is the picture quality like? | 2019-09-25 | I returned mine as it was not working | Delara… | 2019-09-26 |
| What is the picture quality like? | 2019-09-25 | Once you have the camera set up and configured the picture quality is excellent. As with all cameras, lighting is all important. | Longedge | 2020-02-19 |
| Can additional cameras be added on and administrate on the same Amcrest app, on the same Amcrest Cloud subscription? | 2019-12-01 | yes - i have 3 at mo that can be viewed at the same time via the app - but - the Mac app does not work on the new Catalina OS yet but I have been assured it is on its way | Rich S | 2019-12-01 |
| Can additional cameras be added on and administrate on the same Amcrest app, on the same Amcrest Cloud subscription? | 2019-12-01 | Yes, additional cameras can be added and operate on the same app under the same Amcrest Cloud subscription. | Amcrest Global | 2019-12-04 |
| Does this record through double glazzing windows please” | 2019-06-12 | I returned one as the picture quality was bad | Delara… | 2019-06-12 |
| Does this record through double glazzing windows please” | 2019-06-12 | Short answer - Yes it does. For night time you have to configure it so that the IR illumination is off otherwise the glare back from the window obscures the image. I included an image from one of mine in my review. | Longedge | 2019-11-18 |
| Does this record through double glazzing windows please” | 2019-06-12 | We have not tested this specifically, however, there is a possibility that a glare may affect the video stream and IR night vision. | Amcrest Global | 2019-11-29 |
| How do I set up sd card recording ? | 2020-07-28 | It is Automatic | bobn | 2020-07-29 |