| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Est ce qu'il est compatible avec la télévision? | 2023-04-06 | Cela dépend si votre téléviseur est compatible Bluetooth. Nos écouteurs sont compatibles avec les appareils dotés de la fonction Bluetooth. | Xinhai Tech | 2023-04-07 |
| Can I charge the headphone with my laptop? | 2023-02-05 | Yes...this headphone is very good overall for the price as well. | Grace Watson | 2023-02-05 |
| Can I charge the headphone with my laptop? | 2023-02-05 | Yes, sure. You can charge the headphone with your laptop. | Xinhai Tech | 2023-02-13 |
| Can this be used for swimming？ | 2022-12-08 | No, I don't advise you to do so. | AmazonCustomer | 2022-12-08 |
| Can this be used for swimming？ | 2022-12-08 | No. | Xinhai Tech | 2022-12-08 |
| Do these headphones come with a USB cable for charging? | 2022-12-02 | Yes, the Bluetooth Headphones comes with a Micro USB Cable, a pair headphones, 4 different sizes of earplugs [XS/S/M/L]; a carry case and a user manual. | Xinhai Tech | 2022-12-02 |
| Do these headphones come with a USB cable for charging? | 2022-12-02 | Yes it does. | Jassy Mats | 2022-12-02 |
| Do these wireless headphones come with different size ear caps? | 2022-12-06 | Yes. Three ear caps come with headphones, including small, medium, and large sizes, you can choose the appropriate one for your ears. | Jassy Mats | 2022-12-06 |
| Do these wireless headphones come with different size ear caps? | 2022-12-06 | Yes, the wireless headphones come with 4 different size ear caps, XS/S/M/L; One size fits on the headphones, and only three pairs come with the package. | Xinhai Tech | 2022-12-07 |
| I have only one ear. Will the music play out of one earbud, rather than have the sound split between two earbuds | 2023-02-14 | As long as the headphones are connected to your device, the sound will come from both headphones, whether or not you are wearing them at the same time, but please note that our headphones have a microphone on the right ear, if you use this pair of headphones to make a call, please remember to wear the right ear. | Xinhai Tech | 2023-02-15 |
| I have only one ear. Will the music play out of one earbud, rather than have the sound split between two earbuds | 2023-02-14 | What the heck are you doing with only one ear? | Hotsauce7018 | 2023-04-23 |
| Just received these and the charging light not on when connected to usb. also, the battery life does not show up on my iphone 14. is this a defective? | 2023-04-15 | Mine has the light on when charged with usb and the battery life appear on my android phone. So yours probably defective. Mine also can't be used for talk, only listen (defective as well) | Kadevi | 2023-04-15 |
| Just received these and the charging light not on when connected to usb. also, the battery life does not show up on my iphone 14. is this a defective? | 2023-04-15 | That's strange. I think it should be defective. My phone is an Android phone, the battery life show all the time. | Amazon Customer | 2023-04-15 |
| Just received these and the charging light not on when connected to usb. also, the battery life does not show up on my iphone 14. is this a defective? | 2023-04-15 | Thanks for your qiestion. Please do not worry, we will help you to solve the problem. 1. If the light doesn't come out, try recharging the headphones with a new cable to see if it does. The indicator light is next to the charging port. 2. If your phone is Iphone, you can check the power by adding the "power" function. | Xinhai Tech | 2023-04-19 |
| Just received these and the charging light not on when connected to usb. also, the battery life does not show up on my iphone 14. is this a defective? | 2023-04-15 | Yes, I agree - the charging light does NOT show. However I can see the battery charge % on my Google Pixel phone | Amazon Customer | 2023-04-25 |
| How long is the neck band and does it catch and pull out the ear piece? | 2023-01-19 | It long enough that it wears easily but not too long that it gets caught on stuff | Amazon Customer | 2023-01-19 |
| How long is the neck band and does it catch and pull out the ear piece? | 2023-01-19 | It's 54cm/1.77ft. | Xinhai Tech | 2023-03-15 |
| Do these wireless headphones work well with android phone? | 2022-12-05 | Yes, I have used mine with an android, iphone and my chromebook and they work well on all of those. | Yvonne Serrano | 2022-12-05 |
| Do these wireless headphones work well with android phone? | 2022-12-05 | Yes, our headphones are compatible with all bluetooth-enabled phones, including Android. | Xinhai Tech | 2022-12-07 |
| I have thick glasses, will these hold behind the ears? | 2022-12-07 | Yes, it will work using the strap tighter. | AmazonCustomer | 2022-12-07 |
| I have thick glasses, will these hold behind the ears? | 2022-12-07 | Yes, we think so. If you meet any issue while using it, please go back to let us know by Amazon Message Box and we are always here for you. | Xinhai Tech | 2022-12-08 |
| I can't get them to pair with new devices. How do you turn on pairing mode? | 2022-12-03 | Make sure the device you normally use has its Bluetooth off then turn on the headset on the new device search for it and click on it and it should automatically pair and connect. | AmazonCustomer | 2022-12-03 |
| I can't get them to pair with new devices. How do you turn on pairing mode? | 2022-12-03 | 1. Turn off the Bluetooth on your new device; then turn on the Bluetooth search again and see if a bluetooth name "U8" appears in the list. 2. If it does, click on it and it will connect automatically. If your phone doesn't appear in the list, please delete some Bluetooth names from your phone's Bluetooth list and reset the headset as per the instructions, try again after pressing Tip 1. | Xinhai Tech | 2022-12-03 |
| are these multipoint bluetooth headphones? meaning can they connect to multiple devices at the same time (using different FHSS frequencies) | 2023-02-01 | Yes, the headphones can connect two devices at the same time. | Xinhai Tech | 2023-02-13 |