| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can I watch this on my television with something ? | 2023-06-01 | Only been able to watch with the app, but if you mirror your phone screen to your TV you will be able to | Cary Brown | 2023-06-01 |
| Can I watch this on my television with something ? | 2023-06-01 | Sure can. Mirror you phone or tablet to your tv and voila! | George King | 2023-06-01 |
| Can I watch this on my television with something ? | 2023-06-01 | Hi Thanks for your question. No, Sorry, this camera does not support logging in on TV. this camera only support mobile phone and IPAD. thanks. | MUBVIEW Direct CA | 2023-06-02 |
| Can I watch this on my television with something ? | 2023-06-01 | The only app I could find to view this camera was available on Android or Apple. I suppose if you have an Android TV is could work, but otherwise it only works on my phone and tablet. | Amazon Customer | 2023-06-02 |
| Can I watch this on my television with something ? | 2023-06-01 | i have tried a lot other camera . this is the best siroung camera and sound and lighting its great . | Dave Ivany | 2023-06-03 |
| Can I watch this on my television with something ? | 2023-06-01 | It has an app to use and view, I’m not sure if it’s available for tvs but it is available for tablets and cell phones. Maybe be possible to mirror it if the app is not supported. App name is “MUBVIEW” | HollyG21 | 2023-06-03 |
| Sometimes it records every 5 l minutes for maybe 30 minutes or so then it is ok for 3 hours and then it does it again. It doesn't send a notificatic | 2023-02-14 | motion detection works great . | Dave Ivany | 2023-03-12 |
| I am only getting 60% Wi-Fi is that good enough? I t seems ok. | 2023-02-17 | It’s enough. Mines less and it’s fine | George King | 2023-02-25 |
| I am only getting 60% Wi-Fi is that good enough? I t seems ok. | 2023-02-17 | Video could not be loaded | HollyG21 | 2023-06-04 |
| It is possible to install on ceiling ? you have picture of this installation ? thanks | 2023-01-07 | Hello; You can mount it on the ceiling, unfortunately there is no photo of the installation. | MAS BROTHERS | 2023-01-07 |
| It is possible to install on ceiling ? you have picture of this installation ? thanks | 2023-01-07 | Hi Thank you for your question. Yes, you can install the camera on the ceiling. Please fix it with screws. Thank you very much. | MUBVIEW Direct CA | 2023-01-10 |
| Can this operate without the power, does it have built-in power? | 2022-12-18 | No, it needs wired connection and do NOT have a rechargeable battery. However it comes with very small size adapter which is easy to hide and also comes with 5 feet cable but you will need 120vac outlet nearby. | Amazon Customer | 2022-12-18 |
| Can this operate without the power, does it have built-in power? | 2022-12-18 | Needs to be plugged into power | Cary Brown | 2022-12-18 |
| The spot light turns on randomly but no detection | 2023-02-13 | You should adjust the sensitivity settings. | Ronnie | 2023-02-13 |
| Est-ce qu'elle peux pivoter manuellement à distance via l'application? | 2023-03-10 | Oui Jonathan elle pivote manuellement et automatiquement sur option et à distance en plus ça fait 4 mois que j’ai les miennes et je ne suis vraiment pas déçus | Gilles42 | 2023-03-10 |
| Est-ce qu'elle peux pivoter manuellement à distance via l'application? | 2023-03-10 | Thanks for asking. You can use the "Mubview" App to move the camera's lens freely. | MUBVIEW Direct CA | 2023-03-11 |
| It is Alexa comptatible ? i.e. use app from Alexa ? | 2023-01-06 | hi yes it is alexa compatible. | MAS BROTHERS | 2023-01-06 |
| It is Alexa comptatible ? i.e. use app from Alexa ? | 2023-01-06 | Yes it is | Cary Brown | 2023-01-06 |
| It is Alexa comptatible ? i.e. use app from Alexa ? | 2023-01-06 | Sometimes it doesn’t open on echo show 8. Any suggestions. Thanks | bw2016 | 2023-02-13 |
| It records randomly but no notification | 2023-02-14 | Yes, just turn notifications off | Jason Inacio | 2023-02-14 |
| It records randomly but no notification | 2023-02-14 | You receive an alert | L. Mackellar | 2023-02-14 |
| Do you have to use cloud storage or can you only use sd card , i do not want to pay fees | 2023-02-25 | You can use the SD card , don't need cloud storage | Cary Brown | 2023-02-25 |
| Do you have to use cloud storage or can you only use sd card , i do not want to pay fees | 2023-02-25 | The outdoor camera supports both local Micro SD card(max 128GB) and cloud storage. You can view video playback in the cloud for last 7 days (life-time no fee). You can subscribe to extend this period to 15/30/60 days. | WebKShopCA | 2023-02-25 |
| Do you have to use cloud storage or can you only use sd card , i do not want to pay fees | 2023-02-25 | Yes you can use an SD card. You do not have to subscribe to a cloud service. | George King | 2023-02-25 |
| Do you have to use cloud storage or can you only use sd card , i do not want to pay fees | 2023-02-25 | The outdoor camera supports both local Micro SD card(max 128GB) and cloud storage. You can view video playback in the cloud for last 7 days (life-time no fee). You can subscribe to extend this period to 15/30/60 days. | WebKShop | 2023-02-25 |
| Do you have to use cloud storage or can you only use sd card , i do not want to pay fees | 2023-02-25 | Thanks for asking. You can use the SD card only and don't need to subscribe for cloud service. | MUBVIEW Direct CA | 2023-02-26 |
| Do you have to use cloud storage or can you only use sd card , i do not want to pay fees | 2023-02-25 | Yes you can use a sd card only. I tried the seven day trial for cloud. It’s no good. | bw2016 | 2023-02-26 |
| Why does it only take a screenshot. It doesn't record it when I first installed it. | 2023-02-09 | Hello! Thank you for your question. Please check whether your camera has recorded the movement of moving objects. Thank you. | MUBVIEW Direct CA | 2023-02-13 |
| Why does it only take a screenshot. It doesn't record it when I first installed it. | 2023-02-09 | Make sure that you have a microSD card installed into the camera. I had to do that in order to be able to record video so it had something to save it to | Margaret Payne | 2023-02-14 |
| It is possible to have it in black ? Or paint it with spray ? | 2023-01-07 | Hello; Single color option available | MAS BROTHERS | 2023-01-07 |
| It is possible to have it in black ? Or paint it with spray ? | 2023-01-07 | Hi Thank you for your question. Our materials are all refined materials. Please feel free to buy and use them. Thank you very much. | MUBVIEW Direct CA | 2023-01-10 |
| Can this camera work using a laptop with windows 10? | 2023-01-30 | Work good for the money and good instructions also. | Dave Ivany | 2023-01-31 |
| Can this camera work using a laptop with windows 10? | 2023-01-30 | Hello! Thank you for your question. No, computer login to APP is not supported at present. thank you. | MUBVIEW Direct CA | 2023-01-31 |
| How do I add a wireless security camera to an application? | 2022-11-17 | Video could not be loaded | MUBVIEW Direct CA | 2022-11-17 |
| Two questions: 1) can you reboot remotely 2) can you customize the warning siron ie. Voice or tone? | 2023-01-02 | Hi. Remotely access and control your security cameras via the APP. When a human activity is detected, the surveillance camera sends a message to notify you and triggers an audible and visual alarm within seconds. | AKTAN GLOBAL STORE | 2023-01-02 |
| Two questions: 1) can you reboot remotely 2) can you customize the warning siron ie. Voice or tone? | 2023-01-02 | Hi Thank you for your question. 1) This camera cannot be restarted remotely. 2) The alarm sound set by the camera with your phone's alert tone. Thank you very much. | MUBVIEW Direct CA | 2023-01-04 |
| What is operation temperature of this monitor? | 2023-02-08 | I’m not sure the exact answer but it was minus 40 for a couple days where I live and it didn’t didn’t miss a beat. Great camera. I’d definitely buy another one. | George King | 2023-02-09 |
| What is operation temperature of this monitor? | 2023-02-08 | Hello! Thank you for your question. -10°-50°。 thank you. | MUBVIEW Direct CA | 2023-02-13 |
| Can this record continuously 24/7 to an SD card? | 2022-11-18 | Video could not be loaded | MUBVIEW Direct CA | 2022-11-18 |
| Does this have motion tracking or just motion detection? | 2023-03-11 | Yes it has motion tracking | Robert Sheppard | 2023-03-11 |
| Does this have motion tracking or just motion detection? | 2023-03-11 | Yes it does it’s the perfect camera | Parry | 2023-03-11 |
| Does this have motion tracking or just motion detection? | 2023-03-11 | motion detection . works great . | Dave Ivany | 2023-03-12 |
| Does this have motion tracking or just motion detection? | 2023-03-11 | Yes | bw2016 | 2023-03-12 |
| Does this have motion tracking or just motion detection? | 2023-03-11 | Thanks for asking. Kindlu note that this security camera have motion tracking. | MUBVIEW Direct CA | 2023-03-14 |
| Is this camera wireless? | 2022-11-21 | Video could not be loaded | MUBVIEW Direct CA | 2022-11-21 |