| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will it work with an android phone Samsung 20 ultra 5 G | 2022-11-30 | Yes | Pete | 2022-12-30 |
| Will it work with an android phone Samsung 20 ultra 5 G | 2022-11-30 | 🦌🦌🦌Hi, of course you can! Almost all phones on the market are compatible, so you can buy with confidence. | Zronus | 2023-01-15 |
| Does this camera have time and date stamping? | 2023-01-26 | yes | RK | 2023-01-31 |
| Does this camera have time and date stamping? | 2023-01-26 | 🦌🦌🦌Yes! And it is very easy to set up. | qi we | 2023-02-20 |
| what is the recovery time after still is taken? | 2022-11-28 | 🦌🦌🦌Hi, the trigger speed is 0.3s, for example, when the deer walk to the monitoring range, it requires 0.3s time response, the camera will start working, but after taking the first photo, how long the interval to restart again is customized by you, you can set 5 seconds ~ 60 minutes, the shorter the interval to take more photos, but also the more power consumption. | Zronus | 2023-01-15 |
| I just received this camera but I am unable to find the app in google play using the directions or QR code. How can I find the needed app? | 2022-12-30 | Search wildlife cam pro | Pete | 2022-12-30 |
| I just received this camera but I am unable to find the app in google play using the directions or QR code. How can I find the needed app? | 2022-12-30 | 🦌🦌🦌Hi, the app is being maintained， it cannot be searched in the Google app store temporarily， Please use your cell phone camera to scan the manual or the QR code on the product detail page to download the app. If you encounter problems during the download process you can contact us for help and we will be happy to solve your problems. | Zronus | 2023-01-15 |
| Help. app error. 1. no wifi connection with cam. click wifi setting to confirm. 2. please enable wifi disable 4g/5g. (everything shows connected) | 2023-04-02 | I’m to | Ken Gardner | 2023-04-02 |
| Help. app error. 1. no wifi connection with cam. click wifi setting to confirm. 2. please enable wifi disable 4g/5g. (everything shows connected) | 2023-04-02 | The way I got my camera to work properly with Wi-Fi and Bluetooth was I had to email the manufacture, USOGood, and they said they had changed the app that is required to use with the camera. Try downloading the app called "Victor Cam". Once I downloaded the Victor Cam app, everything loaded and worked perfectly. I hope this helps you. | Ian Harris | 2023-04-03 |
| Where can I find Android app | 2023-02-18 | The app was updated and is now called Victor Cam, but we still can’t get it to work. | Shopping For My Kids | 2023-02-19 |
| Where can I find Android app | 2023-02-18 | 🦌🦌🦌Hi, thanks for your question, android users please search for ''Victor Cam'' on Google Store. If you have any questions, please feel free to contact us via our official email: 📧👉support@usogood.co👈 | qi we | 2023-02-20 |
| Is the camera sensitive enough to capture mice and squirrels at night in a crawl space? | 2022-11-05 | Yes. It has a sensitive trigger. Any movement as long as it’s aimed to the area where movement will occur. | AG519 | 2022-11-05 |
| Is the camera sensitive enough to capture mice and squirrels at night in a crawl space? | 2022-11-05 | No | Ken Gardner | 2022-11-05 |
| Is the camera sensitive enough to capture mice and squirrels at night in a crawl space? | 2022-11-05 | Yes, the camera is great and with amazing quality. It will capture the smallest animals. | ABM | 2022-11-05 |
| Is the camera sensitive enough to capture mice and squirrels at night in a crawl space? | 2022-11-05 | Video could not be loaded | Zronus | 2022-11-08 |
| Why won’t it connect to wifi? We still have it inside the house so we are within the range | 2022-11-10 | My only suggestion is to make sure you follow the two prompted steps to connect to wifi - first Bluetooth, then wifi. | R P | 2022-11-11 |
| Why won’t it connect to wifi? We still have it inside the house so we are within the range | 2022-11-10 | Video could not be loaded | Zronus | 2022-11-22 |
| Does this camera have regular sd or micro sd card? i won’t buy any more trail cams with micro sd cards as they’re too easy to lose and a pain to chang | 2022-11-20 | Regular sd card | Pete | 2022-11-20 |
| Does this camera have regular sd or micro sd card? i won’t buy any more trail cams with micro sd cards as they’re too easy to lose and a pain to chang | 2022-11-20 | It does use a micro sd card. | Scott Robertson | 2022-11-21 |
| Does this camera have regular sd or micro sd card? i won’t buy any more trail cams with micro sd cards as they’re too easy to lose and a pain to chang | 2022-11-20 | Hi, the hunting camera is compatible with ordinary SD card, capacity: 64GB, the first photo will be deleted automatically after the memory is full, to ensure that new pictures and videos can be saved normally. | Zronus | 2022-11-22 |
| Does this tell you the current temperature? | 2023-01-31 | no it does not | RK | 2023-01-31 |
| Does this tell you the current temperature? | 2023-01-31 | Yes, as well as the date, but the temperature is in Fahrenheit. | Amazon Customer | 2023-01-31 |
| Does this tell you the current temperature? | 2023-01-31 | 🦌🦌🦌Hi, of course Trail cameras will show the real-time temperature. | qi we | 2023-02-20 |
| Could i go out of town and still be getting footage to my phone? Or will it only work if the phone is within 65ft of the trail cam | 2023-01-31 | You can only view footage on your phone if you are within 65 feet of the camera. | R P | 2023-01-31 |
| Could i go out of town and still be getting footage to my phone? Or will it only work if the phone is within 65ft of the trail cam | 2023-01-31 | Must be close by | Amazon Customer | 2023-02-02 |
| Could i go out of town and still be getting footage to my phone? Or will it only work if the phone is within 65ft of the trail cam | 2023-01-31 | 🦌🦌🦌Hi, The effective distance of the wifi connection is 65ft (the built-in wifi is different from the home router wifi, do not have the network connection function), so the connection will be disconnected if it exceeds 65ft. We are working on developing a new hunting camera for long-distance real time monitoring. You can Follow the Usogood brand to get new product launch notifications. | qi we | 2023-02-20 |
| Do you need an sd card or csn it send rite to phone?? | 2022-11-09 | No we had one thx | GMSmith | 2022-11-09 |
| Do you need an sd card or csn it send rite to phone?? | 2022-11-09 | You do need an SD card. I was never able to have it communicate to my phone, which is why I sent it back. I wouldn't recommend this camera unless you are a good tech person or know someone who can set the phone up correctly as the instructions were not good. | Scott Robertson | 2022-11-09 |
| Do you need an sd card or csn it send rite to phone?? | 2022-11-09 | Hi, this sd card reader trail cameras need SD card (maximum capacity 64GB), you can directly view the photos on the sd card through your mobile phone and download them, if the memory is full, the auto-delete function will be activated, and starting from the first photo, leaving enough capacity to store the current photo. | Zronus | 2022-11-10 |
| Can you just monitor the camera in real time? Do you have to record? I want to use this just for real time monitoring. | 2023-05-01 | Hello Ron, The camera never worked , it wouldn’t set up properly and they won’t return it, it’s made very poorly, look into a better one or you’ll be disappointed. Good luck | Amazon Customer | 2023-05-01 |
| Can you just monitor the camera in real time? Do you have to record? I want to use this just for real time monitoring. | 2023-05-01 | You can use video or pictures | Ken MacDonald | 2023-05-01 |
| Can you just monitor the camera in real time? Do you have to record? I want to use this just for real time monitoring. | 2023-05-01 | no. this is not a web cam, which is what you are after. | John D | 2023-05-02 |
| How to connect the wifi? | 2023-03-10 | It does not work | I would like to return it does… | 2023-03-10 |
| Can I use it as baby monitoring camera ? | 2023-04-17 | I imagine it is ok. Takes pretty good pictures and video, but if you want a constant stream which you can look at, I would get a baby monitoring type. Or video monitoring system. | Amazon Customer | 2023-04-17 |
| How about the video resolution of the trail camera? | 2023-03-10 | On the app, not that great a picture, but it takes good quality pictures when you download them. | Amazon Customer | 2023-04-17 |
| How to use? | 2023-02-20 | Video could not be loaded | qi we | 2023-03-10 |