| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What do u recommend for 6 indoor cameras - wireless or wired ? Also how long does the battery last in the wireless? Can 6 sync to the same app ? | 2023-02-18 | This is a plugin wifi camera. It is not a battery camera. | Saewulf | 2023-02-18 |
| What do u recommend for 6 indoor cameras - wireless or wired ? Also how long does the battery last in the wireless? Can 6 sync to the same app ? | 2023-02-18 | Choosing between wired or wireless would be based on individual preference and location of cameras. I personally opted for wired as the cameras I have are in close proximity to electrical plugs. I am however looking at the new wireless outdoor camera for my garden shed that does not have hydro. I also say do your research and choose what is best for your needs. (they have a great line of cameras) | Amazon Customer | 2023-02-18 |
| What do u recommend for 6 indoor cameras - wireless or wired ? Also how long does the battery last in the wireless? Can 6 sync to the same app ? | 2023-02-18 | These are not “wireless” for the power They use a Micro USB power supply I don’t know about how many you can add , don’t think there is much limit. I find this brand to be best for the dollar | Aaron Daniels | 2023-02-18 |
| Does this Camera have a dual band connection? | 2023-02-02 | No, 2.4 only no 5.0 | Saewulf | 2023-02-03 |
| Can the Wyze Cam v3 be connected to the wyze floodlight /cam, for source of power | 2023-04-05 | Yes it can. | Mary C. | 2023-04-10 |
| How many hours the sd card can record? can we used a bigger sd card ? | 2023-03-02 | You get just under 3 days on continuous recording with a 32gb card. I also use 64gb cards and I believe you can use any size sd card you like. | robert blanchard | 2023-03-03 |
| How many hours the sd card can record? can we used a bigger sd card ? | 2023-03-02 | I used 64gb stores many days. But their subscription is very reasonable. | Saewulf | 2023-03-03 |
| How many hours the sd card can record? can we used a bigger sd card ? | 2023-03-02 | I've got a 64 gb in mine but I've seen others using larger one's than that . | KC | 2023-03-03 |
| How many hours the sd card can record? can we used a bigger sd card ? | 2023-03-02 | It records on a loop over itself when it runs out of space. I believe 32gb is the max size. You would have to read the spec sheets to confirm. | Rob Estey | 2023-03-03 |
| I want to purchase a camera for the front of my apartment door. Can someone explain to me how you set this up if it needs to be plugged in? | 2023-04-21 | Yes it requires a 110v receptacle for power | John Turney | 2023-04-21 |
| I want to purchase a camera for the front of my apartment door. Can someone explain to me how you set this up if it needs to be plugged in? | 2023-04-21 | It depends on the camera placement. Also do you want to hide the wires. It comes with a power cable and you will need to buy a memory card unless you subscribe to the service. Yes you will need to plug it into 12v outlet. | Served my purpose! | 2023-04-21 |
| I want to purchase a camera for the front of my apartment door. Can someone explain to me how you set this up if it needs to be plugged in? | 2023-04-21 | Need to be plug in to outlet 120vac standard and need to be link to your internet wifi. If camera detect motion you could receive a text message to your cell if setting selected. Very helpful | Claude Michaud | 2023-04-21 |
| Anyone found a burnt smell from this camera? | 2023-05-26 | No. But very slow delay for footage. I wouldnt recommend this brand | Douglas Papirny | 2023-05-26 |
| Anyone found a burnt smell from this camera? | 2023-05-26 | No, I have 3 Wyze cameras and have not experienced any smell. | Cyril BorBor | 2023-05-26 |
| Anyone found a burnt smell from this camera? | 2023-05-26 | Mine are outside so haven't noticed anything. | Fisherguy | 2023-05-26 |
| Anyone found a burnt smell from this camera? | 2023-05-26 | No | Hernani | 2023-05-26 |
| Do I need a base station, thanks | 2023-01-15 | No everything is in the box. No base needed | Mike | 2023-01-15 |
| Do I need a base station, thanks | 2023-01-15 | My son and I are both on the system and just use our iPhones. My phone is the main one and so I use it for certain set up functions. Other than that, no base station is required. Just a phone | T Gregory Carney | 2023-01-15 |
| Do I need a base station, thanks | 2023-01-15 | No. It's a wifi connected device that you can access through an app. Internet connection might be required, but it's self-contained for the most part. | Werner A | 2023-01-16 |
| Do I need a base station, thanks | 2023-01-15 | No,you plug it in and through your wifi it makes a cellular connection to your phone | Lance LaVanway | 2023-01-16 |
| Do I need a base station, thanks | 2023-01-15 | I am not 100% sure what you mean by "base station". If you look at the picture, the camera has a base that allows for movement. It has a magnet and comes with a round metal disk that you can glue to the wall or in a window, and the base will stick to the metal with its magnet. I hope this helps. | Alex R. | 2023-01-16 |
| Do I need a base station, thanks | 2023-01-15 | The camera works through the Wyze app. Download to your phone, tablet, etc then connect to camera. Follow the installation instructions. | Chris | 2023-01-16 |
| Do I need a base station, thanks | 2023-01-15 | No you don't. The camera works great with just the app. | Dayle | 2023-01-16 |
| Will this camera send a motion detection recording video to cell phone that can be viewed and saved to the phone? | 2023-01-18 | You can share items from the album which covers all cameras to your phone via the phones sharing options. | saralees | 2023-01-18 |
| Will this camera send a motion detection recording video to cell phone that can be viewed and saved to the phone? | 2023-01-18 | Yes | John Turney | 2023-01-18 |
| Will this camera send a motion detection recording video to cell phone that can be viewed and saved to the phone? | 2023-01-18 | Yes, you have a paid subscription option which works quite well (video comes from Wyze server) and has a number of options from basic motion detection to special person or pet detection/ignore settings, or you can install a memory card into the camera and do basic motion detection recording for free, but the quality of the video is usually not quite so good (video comes from camera, so depends on your home Internet performance depending if you are local or remote), and the Wyze app isn't as friendly accessing video clips from the camera's memory card. | Amazoning Andy | 2023-01-18 |
| Will this camera send a motion detection recording video to cell phone that can be viewed and saved to the phone? | 2023-01-18 | You can share items from the album which covers all cameras to your phone via the phones sharing options. | Avid-DIYer | 2023-01-18 |
| I bought the cameras and paid for it but it couldn't send to my address. I asked for my refund and the seller told me to wait for a month? Why? | 2023-04-05 | I don’t know the answer to that. I can tell you that they have been fantastic with customer service when I have needed it. | T Gregory Carney | 2023-04-07 |
| Does it have cloud storage? | 2023-01-11 | Most does, but cloud means monthly subscription. I personally use the camera with RTSP (you need a custom firmware) and I can do whatever I want with the stream. No monthly fee. | Alex R. | 2023-01-16 |
| Does it have cloud storage? | 2023-01-11 | No unless you subscribe. | Eli | 2023-01-19 |
| Without subscription, will the camera detect movements amd show in the app? If yes, Are we able to playback the videos? | 2023-05-17 | Yes but only for a few seconds. I have a security system that records the video’s inside the home. I use the Wyze cameras for the outside locations from inside the house. The version 3 work great. | Shoeboy | 2023-05-17 |
| Is this really 1080p? I have cam2 which said 1080p but it didn't look like it al all. | 2023-01-21 | 1080p but not 4 k Might want to check the new Wyze Cam OG lower price just available in Canada now. | Saewulf | 2023-02-03 |
| If I connect to my hotspot, what’s the range like? | 2023-04-07 | One of my cameras is on the second floor directly above my Wi-Fi. The second is three walls away, one of them brick! And a total distance of about 40 feet. No problems whatsoever with me and Reception for the camera. | T Gregory Carney | 2023-04-07 |
| How many cameras can see on the cell phone in same time ? | 2023-01-08 | Video could not be loaded | T Gregory Carney | 2023-01-08 |
| How many cameras can see on the cell phone in same time ? | 2023-01-08 | Technically, the app allows you to only see one cam at a time. The homepage shows you all of your cams, but it's a static image. | Alex R. | 2023-01-08 |
| How many cameras can see on the cell phone in same time ? | 2023-01-08 | I have 2 cameras, I can see both when I open the app, but I can only see real time images one at a time. Just touch on the camera you want to see live. | Chris | 2023-01-08 |
| How many cameras can see on the cell phone in same time ? | 2023-01-08 | I believe I read you can have multiple cameras and each one shows up individually.I designated mine as living rm cam and if I had one off back patio doors or another address it would show up separately | Lance LaVanway | 2023-01-09 |
| Does the camera record audio | 2023-01-18 | Yep. | LJM | 2023-01-18 |
| Does the camera record audio | 2023-01-18 | Yes, it’s also recording sound. | Manpreet | 2023-01-18 |
| Does the camera record audio | 2023-01-18 | Yes | Manikandan Balathandayuthapani | 2023-01-18 |
| Does it support micro sdxc? | 2023-04-27 | Can’t answer because it worked as it was supposed to then it quit working so I sent it back | Lance LaVanway | 2023-04-27 |
| My camera stopped working and no light at all when I plug in and try to set up again . Why is there no light on the camera ? | 2023-03-16 | Without knowing more information it is hard to answer. I would start by unplugging everything and try another socket making sure a breaker has not tripped. Then work back to replugging all the wires together. | RIck Gartrell | 2023-03-16 |
| My camera stopped working and no light at all when I plug in and try to set up again . Why is there no light on the camera ? | 2023-03-16 | Go into Wyze settings and see if the light if turned off. If not then no clue | Douglas Papirny | 2023-03-17 |
| Can i use this in my car when its parked | 2023-04-10 | Practically no, technically yes as long as your car is close to your own wifi or even mobile hotspot and you can power the cam using the brick or power bank! A cheap dash cam would be better. I have wyze V3s monitoring my driveway and cars from the house mounted externally. You could also use a 3rd party vibration sensor or motion sensor in your car while in your driveway to notify you of unauthorized access! | Mary C. | 2023-04-10 |
| Can i use this in my car when its parked | 2023-04-10 | I suppose you could, if you have ac power / internet service to your car. Would not recommend for this use. | Shoeboy | 2023-04-10 |
| Can i use this in my car when its parked | 2023-04-10 | If your car has a wifi connection and a decent USB power supply, yes. | Werner A | 2023-04-11 |
| Please advise as how to delete the photo's or recordings - when deleted , they keep comomg back . When I select delete all , they do not delete ? | 2022-12-29 | If ALL photo and video is what you want to delete just reformat the micro sd card. If selective photo/ video in your album (pick the date from playback).. Just select all and pick delete | ferminator | 2022-12-29 |
| Please advise as how to delete the photo's or recordings - when deleted , they keep comomg back . When I select delete all , they do not delete ? | 2022-12-29 | Didn't know that delete all was an option. I delete one by one. Thanks I will try and figure it out | Saewulf | 2022-12-29 |
| Please advise as how to delete the photo's or recordings - when deleted , they keep comomg back . When I select delete all , they do not delete ? | 2022-12-29 | You have to remove the SIM card and reformat it. | Chris L | 2022-12-29 |
| Lorsque que la carte sd est pleine , est-ce-que ca efface la carte et recommence a enregistrer ? | 2023-02-04 | Oui mais je trouve pour cette caméra qu'il y a trop d'option que l'on doit acheter Si c'étais a refaire je ne rachèterait pas cette marque | Karl | 2023-02-04 |
| Lorsque que la carte sd est pleine , est-ce-que ca efface la carte et recommence a enregistrer ? | 2023-02-04 | Oui avec ma 32g j'ai 4 jours de backtime | Amazon Customer | 2023-02-04 |
| I have two location addresses, can buy two camera and put it at each home, can I watch both homes when I m not at both homes? | 2023-04-23 | As long as they are on WiFi, yes. | RP | 2023-04-23 |
| I have two location addresses, can buy two camera and put it at each home, can I watch both homes when I m not at both homes? | 2023-04-23 | Yes you can. My granddaughter installed a camera at our home while we were on vacation. She also has a couple of these cameras at her own home. When she was away from home, she could view both homes. | Barbie | 2023-05-03 |
| What is the temperature range for this? Can it withstand cold winters and hot summers? | 2023-01-20 | I have not had it long enough to guarantee it, but my son has had one for 2 years and has not had any problems with an Ontario winter or summer. | David Wilkins | 2023-01-20 |
| What is the temperature range for this? Can it withstand cold winters and hot summers? | 2023-01-20 | So far mine has held up to -36c this winter and +27c summer. | Chris L | 2023-01-20 |
| Does it allow you to view your camera over cellular network or do you have to be on wifi? | 2023-04-26 | Yes, you can view over cellular network | robert blanchard | 2023-04-26 |
| Does it allow you to view your camera over cellular network or do you have to be on wifi? | 2023-04-26 | You can watch your camera over cellular network (LTE, 4G, 5G). That's the beauty of those cameras. | Alex R. | 2023-04-26 |
| Does it allow you to view your camera over cellular network or do you have to be on wifi? | 2023-04-26 | The camera has to be connected to the wifi in your house but then yes you can view the cams from your phone. | Fisherguy | 2023-04-26 |
| Does it allow you to view your camera over cellular network or do you have to be on wifi? | 2023-04-26 | Yes you can view your camera on your phone anywhere. | 4CHILLEN | 2023-04-26 |
| Does it allow you to view your camera over cellular network or do you have to be on wifi? | 2023-04-26 | Yes cellular and WiFi. You can also view on your PC if you subscribe to CamPlus or via Blue Stacks | Saewulf | 2023-04-26 |
| Does it allow you to view your camera over cellular network or do you have to be on wifi? | 2023-04-26 | Camera has to be connected to wifi but with subscription you can view with your phone anywhere. | Robin Whitesell | 2023-04-26 |
| Does it allow you to view your camera over cellular network or do you have to be on wifi? | 2023-04-26 | You can view it either way .. as long as you have actual internet access. | John D. | 2023-04-26 |
| Does it allow you to view your camera over cellular network or do you have to be on wifi? | 2023-04-26 | I can look at my camera anytime, wifi or cellular. Very handy. | Chris | 2023-04-26 |
| Does it allow you to view your camera over cellular network or do you have to be on wifi? | 2023-04-26 | You can do both, even across the world | Girl's toy | 2023-04-27 |
| Est-ce que ça fonctionnne avec Wifi 5GHz? | 2023-01-07 | Non, 2.4 ghz seulement | stgauvin | 2023-01-07 |
| Est-ce que ça fonctionnne avec Wifi 5GHz? | 2023-01-07 | Ne fonctionne qu'avec le 2.4 GHz pour le moment. Car le 2.4 ghz couvre une plus grande surface. | Kiddieboy | 2023-01-07 |
| Est-ce que ça fonctionnne avec Wifi 5GHz? | 2023-01-07 | Je dirais que oui pcq j’ai la haute vitesse avec Rodgers et ça fonctionne très bien wi-fi. Pas certain si c’est 5G que j’utilise. | Claude Michaud | 2023-01-09 |