| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Im thinking on using this camera to protect poultry, how loud is the siren if i needed to ward off predators with it? Predators such as Coyotes ect ec | 2023-04-20 | Yes,you can check. | Arjie | 2023-04-20 |
| De quelle façon sont enregistrés les images/vidéos? carte sd? cloud? | 2023-03-13 | Pour ma part j'ai inséré une SD. Je pense que pour le cloud tu dois avoir un abonnement, à vérifier. | Gaetan Leblanc | 2023-03-13 |
| De quelle façon sont enregistrés les images/vidéos? carte sd? cloud? | 2023-03-13 | Avec une carte sd et une appli sur cellulaire pour image en direct | Normand Legault | 2023-03-13 |
| De quelle façon sont enregistrés les images/vidéos? carte sd? cloud? | 2023-03-13 | Des deux cloud et carte mais plus sur le cloud moins de données... | marcel l. | 2023-03-13 |
| Do outdoor security cameras drain battery fast? | 2022-08-23 | Hello Thanks for your question. The camera is fully charged and triggered no more than 15 times a day, generally can be used for 2 months, thank you. | Dzees Cam CA | 2022-08-23 |
| Do outdoor security cameras drain battery fast? | 2022-08-23 | Mine has been up for a few months. The solar panel gets full sun, and the battery has been close to 100% the entire time. | Amazon Customer | 2022-08-23 |
| can I hook a solar panel to CG1 | 2023-02-16 | I have a solar panel hooked up to mine | John | 2023-04-20 |
| The sleep option has suddenly disappeared has anyone else had this issue? | 2023-02-13 | Hello! Thank you for your question. Sleep mode can be found in the motion detection settings, thank you. | Dzees Cam CA | 2023-02-16 |
| How about night vision with this solar outdoor camera? Are you looking far away? | 2022-11-18 | Camera is activated within approx. 50ft. Video at night is very clear & views approx. 80ft. distance | Graham R. Jones | 2022-11-18 |
| Does this do continues recording ? If yes then how long duration or days it can record with one full charge and SD card ? | 2022-10-04 | Only records when it detects motion | Marco | 2022-10-04 |
| Does this do continues recording ? If yes then how long duration or days it can record with one full charge and SD card ? | 2022-10-04 | you can adjust settings for duration of recording. The unit is solar powered and is fully powered all the time. | Dave ince | 2022-10-04 |
| Does this do continues recording ? If yes then how long duration or days it can record with one full charge and SD card ? | 2022-10-04 | Hello Thanks for your question. Yes. Your camera needs to be connected to the Internet at all times. Rest assured, the camera will only record when it detects a moving object. Under normal circumstances, the battery of the camera can last for 1-2 months. thanks. | Dzees Cam CA | 2022-10-09 |
| is there an outdoor siren that sounds to scare away intruders? | 2022-08-24 | as in the feature it has a siren that you can set. | Dave ince | 2022-10-04 |
| Dear helpers! what is the camera maximum frame rates in live views and recordings? for me, in both scenarios is just 15/fps. can i have 30/fps? thanks | 2023-01-28 | No | Dt | 2023-02-09 |
| Is it clear to put a wireless camera at the door? How are the pixels of this outdoor camera? | 2022-08-23 | Hello Thanks for your question. The camera has a 33-foot night vision distance and a wide 130° surveillance range, so you can see all the details clearly, day or night. ,thanks. | Dzees Cam CA | 2022-08-23 |
| Jusqu'à quelle distance le détecteur va ce déclanger? | 2022-08-31 | Bon produit pour le prix et user friendly | marcel l. | 2022-09-01 |
| U guys use the Dzees App, correct ? Is there a lag between detections and notifications (which on touch should go to live view) ? | 2023-03-11 | Yes there is sometimes lag but not more than a minute. | Dr.Sakr, M | 2023-03-11 |
| U guys use the Dzees App, correct ? Is there a lag between detections and notifications (which on touch should go to live view) ? | 2023-03-11 | The cameras are junk had mike for about two months then they refuse to charge or work at all don’t waste your money complete junk | Disappointed customer | 2023-03-11 |
| Anybody had these fall off the magnetic base in eg high winds ? | 2023-02-17 | Ya there junk | Disappointed customer | 2023-03-11 |
| can I use my cload storage provider or do I have to use the one that comes with the camera | 2023-02-16 | Junk | Disappointed customer | 2023-03-11 |
| In motion detection recording,it only shows 10 20 30 seconds options, there supposed to be an "auto" option to record longer,but no,my app is uptodate | 2023-06-06 | You have to pay for that feature with these camera. Yearly or monthly. I returned them all and got a camera that can record without a delay and without a monthly fee. | T. MacRae | 2023-06-06 |
| In motion detection recording,it only shows 10 20 30 seconds options, there supposed to be an "auto" option to record longer,but no,my app is uptodate | 2023-06-06 | yes mine too | Hu Shoubiao | 2023-06-06 |
| Do you have to pay for subscription? | 2023-02-09 | No | Dt | 2023-02-09 |
| Do you have to pay for subscription? | 2023-02-09 | Its free, but with limited functions (no activity zones and intelligent notifications) and limited cloud storage. Its less than 5 dollars per month for full functions and more cloud storage. There are different pricing options as well | Marco | 2023-02-09 |
| Do you have to pay for subscription? | 2023-02-09 | No you don’t have to pay for subscription | Amazon Customer | 2023-02-09 |
| Do you have to pay for subscription? | 2023-02-09 | Subscription not required | Fatima Lane | 2023-02-09 |
| Do you have to pay for subscription? | 2023-02-09 | If you do not pay for the subscription, the most these cameras will record is 30 seconds, then a 1 minute pause, then it will record 30 seconds again if there is still movement. I returned all 3 of mine over this problem and bought 3 cameras that can record non stop without extra fees since a lot can happen in that 1 minute without recording. | T. MacRae | 2023-02-09 |
| Do you have to pay for subscription? | 2023-02-09 | No. I put a memory card in mine and there is tons of storage for videos. | Brian | 2023-02-09 |
| Do you have to pay for subscription? | 2023-02-09 | Hello! Thank you for your question. The camera can use cloud service or SD card. You can also use SD card. Thank you. | Dzees Cam CA | 2023-02-13 |
| How much is the battery backup after fully charged ?? | 2023-02-16 | They are junk don’t hold a charge | Disappointed customer | 2023-03-11 |
| How much is the battery backup after fully charged ?? | 2023-02-16 | Depending on how often the motion sensor is triggered, it can last for about 3 weeks. | MP | 2023-03-12 |
| Does the app tell you when the battery is low? When the sd card is full? How many hours does 128gb sd record? | 2022-12-17 | The Dzees camera app shows the percentage of battery power left. | Jay | 2022-12-17 |
| can you playback footage | 2022-12-11 | Yes, of course. You can play it, store it or send it as email- or whatsapp attachment. | JMG | 2022-12-12 |
| can you playback footage | 2022-12-11 | Hi, Thank you for your question. No, the content recorded by the camera can only be seen by the owner of the camera. Thank you very much. | Dzees Cam CA | 2022-12-13 |
| A combien de pieds je peut instaler une camera de mon Wi FI | 2022-11-25 | Notre caméra est au moins à 35 pieds de notre routeur. | Johanne Lanseigne | 2022-11-27 |
| Are you able to check the camera when you are away from home or on mobile data? | 2023-04-20 | Yes as long as you have internet connection | Dr.Sakr, M | 2023-04-20 |
| Are you able to check the camera when you are away from home or on mobile data? | 2023-04-20 | Yes via app | Amazon Customer | 2023-04-20 |
| Are you able to check the camera when you are away from home or on mobile data? | 2023-04-20 | Yes you can check it from anywhere you have WiFi..... | John | 2023-04-20 |
| Are you able to check the camera when you are away from home or on mobile data? | 2023-04-20 | I don't have this camera model but im sure you can do it because i have a dzees camera and I can check it even if im far away. | Jan | 2023-04-20 |
| Are you able to check the camera when you are away from home or on mobile data? | 2023-04-20 | Yes. | Arjie | 2023-04-20 |
| We had the camera connected but deleted device by mistake. now we can't reconnect it with the qr code. help? | 2022-11-03 | Hi Thank you for your question. Sorry for the inconvenience. Could you contact the after-sales service to help you solve the problem? Thank you | Dzees Cam CA | 2022-11-03 |
| What is the waterproof level of this outdoor camera? Can I use the wireless camera outside when it is rainy? | 2022-11-23 | The website states that it is IP66. By the appearance of it I have to agree with that. Everything seems very tight. The slot for a micro sd card and the socket for the cable coming from the solar charging panel are protected by a tight sitting rubber grommet on the underside of the camera. I have the camera mounted underneath the soffits of the house to prevent a snow build up on the lens. The camera is not heated. | JMG | 2022-11-23 |
| What is the waterproof level of this outdoor camera? Can I use the wireless camera outside when it is rainy? | 2022-11-23 | Yes it can be use outside. The solar panel connection is a bit exposed to the salty air. | Andre McDonald | 2022-11-23 |
| Does this support rtsp so i can connect it to blue iris or a nas? | 2023-02-13 | Not sure. Best to contact their support. Thank you. | MICHAEL P. | 2023-02-13 |
| Does this support rtsp so i can connect it to blue iris or a nas? | 2023-02-13 | No. | Dzees Cam CA | 2023-02-16 |