| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How do I charge the camera? Does it come off the wall? | 2023-02-14 | It screws into the wall attachment. You will need to unscrew and attach to charging cord provided with camera! | Alyssa | 2023-02-14 |
| How do I charge the camera? Does it come off the wall? | 2023-02-14 | Yes it's easy to screw and unscrew the camera and the best way to not changing your camera is to buy the solar panel | Amazon Customer | 2023-02-15 |
| How do I charge the camera? Does it come off the wall? | 2023-02-14 | Hello! Thank you for your question. You can use the 5V 2A charger to charge the camera, or buy a solar panel to charge the camera. Thank you. | Dzees Cam CA | 2023-02-17 |
| Comment charger la batterie si on n'a pas de panneau solaire? | 2023-03-27 | Par câble usb: Soit avec une rallonge, en la laissant en place, Soit en la détachant de son support qui lui , reste vissé. | anna | 2023-03-27 |
| Comment charger la batterie si on n'a pas de panneau solaire? | 2023-03-27 | Merci pour votre enquête. Vous pouvez charger votre caméra de sécurité sans fil à l'aide d'un câble USB. | aolekeji | 2023-03-27 |
| Comment charger la batterie si on n'a pas de panneau solaire? | 2023-03-27 | Les caméras peuvent être rechargées avec un fils de téléphone cellulaire. | France G. | 2023-03-27 |
| Comment charger la batterie si on n'a pas de panneau solaire? | 2023-03-27 | Avec une prise usb | Danny | 2023-03-27 |
| Comment charger la batterie si on n'a pas de panneau solaire? | 2023-03-27 | Avec le câble USB inclus ou, un adapteur mural . | Lucie Dubois | 2023-03-27 |
| Comment charger la batterie si on n'a pas de panneau solaire? | 2023-03-27 | Charger avec un chargeur USB en utilisant le fil inclu avec la caméra. | Jerome Guimond | 2023-03-27 |
| Does it come with a memory card or disc? | 2023-01-23 | No | johnnymac | 2023-01-23 |
| I bought it with sandick ultra 128gb sd card this month. and it said sd card error. i put sd card in other brand camera and works. why it doesn’t wor? | 2023-05-19 | Your card must be formatted with the Dzees app on camera | Jesse fletcher | 2023-05-19 |
| I bought it with sandick ultra 128gb sd card this month. and it said sd card error. i put sd card in other brand camera and works. why it doesn’t wor? | 2023-05-19 | Format the card in the Dzees camera. It's likely not the right format. | STS | 2023-05-19 |
| I bought it with sandick ultra 128gb sd card this month. and it said sd card error. i put sd card in other brand camera and works. why it doesn’t wor? | 2023-05-19 | Hi Thanks for your question. I may suggest the Card from famous company which have so many years business and good quality of products, like SanDisk,kingston,Samsung etc. | Dzees Cam CA | 2023-05-19 |
| I bought it with sandick ultra 128gb sd card this month. and it said sd card error. i put sd card in other brand camera and works. why it doesn’t wor? | 2023-05-19 | You have to format the sd card after you put it in the camera. You do it from the camera app. | Smelly Elf | 2023-05-19 |
| I bought it with sandick ultra 128gb sd card this month. and it said sd card error. i put sd card in other brand camera and works. why it doesn’t wor? | 2023-05-19 | You may have to format the dd card. If you do it should have the option to do so in the Dzees app. Good luck. Hope this helps | Sondra | 2023-05-21 |
| Est-ce que c'est compatible avec mubview caméras de sécurité d'extérieur sans fil, caméra intelligente 2k, q5? | 2023-06-07 | Je ne le sais pas mais vous pourriez lire les spécifications du produit sur leur site web et leur poser la question en même temps. | Sylvain | 2023-06-16 |
| Will the camera work properly if positioned inside the home to record my yard through a window. | 2023-03-07 | Yes, but when placed inside a window, the sensor typically won’t work effectively or not at all, but you can still use the app to watch and record from anywhere, you don’t even have to be home. We love our cameras, we have several of them. Excellent for extra security! | Montana | 2023-03-07 |
| Can this camera be used indoors? | 2023-06-09 | Hi Thanks for your question. Yes, this camera can be installed indoors or outdoors. Thank you! | Dzees Cam CA | 2023-06-09 |
| Can this camera be used indoors? | 2023-06-09 | Yes | Jesse fletcher | 2023-06-09 |
| Can this camera be used indoors? | 2023-06-09 | yes it can be used indoors | Amazon Customer | 2023-06-09 |
| Can this camera be used indoors? | 2023-06-09 | I think so.Sometimes when I bring it in to charge the batteries, I forget to shut it off,and it still works.They are a great cheap camera.Would buy again,if I need too. | Nibbs | 2023-06-09 |
| Can this camera be used indoors? | 2023-06-09 | Yes and that’s the only place it should be used. The batteries don’t last very long | Amazon Customer | 2023-06-09 |
| Can this camera be used indoors? | 2023-06-09 | Yes it can but I think it would be too bulky. I believe it is meant to be an outdoor camera and there certainly are a much better selection of smaller indoor and more pleasing to the eye cameras. | Audrey… | 2023-06-09 |
| Can this camera be used indoors? | 2023-06-09 | Yes , they work amazingly but it doesn’t have the greatest battery if on all the time so I suggest you put it to sleep when you sleep. It really extends the battery life. They are great cameras | Sondra | 2023-06-09 |
| Can this camera be used indoors? | 2023-06-09 | Yes absolutely. I videoed myself while charging it lol | Miriam McTague | 2023-06-10 |
| Can this camera be used indoors? | 2023-06-09 | Yes | kodywilder | 2023-06-13 |
| Will this work on 288Mbps speed internet? | 2023-02-08 | Hi, my internet is around 3.8Mbps and it works fine. | Amazon Customer | 2023-02-08 |
| Will this work on 288Mbps speed internet? | 2023-02-08 | Hello! Thank you for your question. Please take the signal of the network to which the camera is connected as the standard: more than 75%, thank you. | Dzees Cam CA | 2023-02-09 |
| Please recommend an sd card. i'm thinking 128 mb, but is memory speed an issue? | 2023-03-18 | My first question is do you need an SD card? If you’re connected to wifi then no you don’t need a card. Next question how are you getting your files off the card and how frequently. This will determine the size of the card. Finally how many video captures do you have in a day. Good luck bigger is always better but there is a cost point. | James | 2023-03-18 |
| Please recommend an sd card. i'm thinking 128 mb, but is memory speed an issue? | 2023-03-18 | Memory speed isn't an issue. I got a 128GB SD card, but since I delete recorded videos every day, I don't really need a SD card with that much memory. So, I guess it's just an issue of how often you delete recorded videos whether you need a card that big. I'm thinking of putting a smaller card in the camera and using the 128GB for my tablet. | Rick… | 2023-03-18 |
| Please recommend an sd card. i'm thinking 128 mb, but is memory speed an issue? | 2023-03-18 | Not | Dave D. | 2023-03-18 |
| Please recommend an sd card. i'm thinking 128 mb, but is memory speed an issue? | 2023-03-18 | 128Go pour la mémoire mais c'est pas n'importe quel microsd qui fonctionne sur cette caméra vous devez acheter carte micro sd pour caméra V1 30 ,moi j'ai acheté la marque Gigastone 28$ + taxe mais les images sont clair et la caméra DZEES est capable de lire cette micro sd et je vous recommande surtout pas le clould sa coûte une fortune et tu paie pour 3 mois et après un mois c'est finit, et la semaine passée j'ai acheté un abonnement de 1mois et rien aucune réponse et je leur ait envoyé facture bancaire et il s'en fou de toi il prennent l'argent et by,by,mais je sais pas pourquoi j'ai acheté un abonnement quand la cartesd suffit emplement | Pascal Nepton | 2023-03-19 |
| Please recommend an sd card. i'm thinking 128 mb, but is memory speed an issue? | 2023-03-18 | We use their cloud storage and haven't put an sd card in | TS | 2023-03-20 |
| Please recommend an sd card. i'm thinking 128 mb, but is memory speed an issue? | 2023-03-18 | Thanks for asking. It is okay to use a 128g SD card. | aolekeji | 2023-03-24 |
| My camera isnt picking up motion at night... any tips? | 2023-03-08 | Thanks for asking. It is recommended to set the sensitivity of motion detection to high. And adjust the angle of camera toward detected area. | Dzees Cam CA | 2023-03-09 |
| What is the battery life? | 2023-02-27 | Just motion forever. Mine is plugged in | Gary jones | 2023-02-27 |
| What is the battery life? | 2023-02-27 | I have it mounted outdoors in very cold Canadian climate this winter and it lasts about 2 months. Using the sleep timer would increase that life | Amazon Customer | 2023-02-27 |
| How does this unit allow for recharging of the battery?how long does a battery charge last?- approximately and what is needed to recharge the battery? | 2023-02-04 | It comes with a USB charging cable, fully charges in approx. 5-8 hrs. The change lasts an extremely long time…weeks if you have average activity. A solar version is also very good… continuously charges as needed. | KW | 2023-02-04 |
| How does this unit allow for recharging of the battery?how long does a battery charge last?- approximately and what is needed to recharge the battery? | 2023-02-04 | Recharging is done with usb charger or with Dzees solar panel. Battery life is dependent on how much motion is detected. Mine last for 1 month. | Pierre Michaud | 2023-02-04 |
| How does this unit allow for recharging of the battery?how long does a battery charge last?- approximately and what is needed to recharge the battery? | 2023-02-04 | I have mine on solar charge, which I highly recommend, but prior to that, I went about a month and a half without solar charge and for most of them, there was minimal battery drain. There was a faster drain with the more active one. The solar panels have slowly brought them back up to charge and maintains them between 75 to 100% charge. Now this is in the cold temperatures of winter when the sun is not at its strongest. I am sure that this summer, they will all run at full charge. | Gary Metcalfe | 2023-02-04 |
| How does this unit allow for recharging of the battery?how long does a battery charge last?- approximately and what is needed to recharge the battery? | 2023-02-04 | The unit comes with a cable to recharge. To do so you need to remove the camera from the bracket (very easy) and charge it inside your home. Takes about 4 hours to charge. The battery last for 3-4 months depending on the amount of recording. I would suggest to by the solar panel attachment if charging the device id a problem. | Guillaume | 2023-02-04 |
| How does this unit allow for recharging of the battery?how long does a battery charge last?- approximately and what is needed to recharge the battery? | 2023-02-04 | To charge the camera you can unscrew the camera from the bracket and charge it where ever you want. If you have a power source that allows you to run a cord to the camera location then you can charge it in place. Activity recorded by the camera will dictate how often you will need to charge it. I installed both my cameras at the same time. The one in the high activity location lasted about a month. The other camera is still on it’s original charge and it’s been six weeks. It still is showing only about half depleted. | Phil W C | 2023-02-04 |
| How does this unit allow for recharging of the battery?how long does a battery charge last?- approximately and what is needed to recharge the battery? | 2023-02-04 | Hello Thank you for your question. Use a 5V 2A charger to charge the camera for 5-7 hours. The camera battery can be used for 1-2 months after being fully charged. thank you. | Dzees Cam CA | 2023-02-07 |
| motion doesnt work? how to fix that | 2023-06-15 | Go into settings and motion notification to turn it on | JB SSI | 2023-06-15 |
| motion doesnt work? how to fix that | 2023-06-15 | Hello Thank you for your question. Please check if your camera's motion detection permission and sensitivity have been set to the highest. If it still doesn't work, please contact after-sales service(support@dzees.com) to help you solve the problem. Thank you! | Dzees Cam CA | 2023-06-15 |
| motion doesnt work? how to fix that | 2023-06-15 | Make sure it is turned on in settings and the motion detection will not work through glass window. | Amazon Customer | 2023-06-15 |
| How far can they be installed from wifi source? | 2023-03-02 | Mine are about 35 to 40 feet no problems | James | 2023-03-02 |
| How far can they be installed from wifi source? | 2023-03-02 | I have one on my shop that was about 100’ from my router and it had signal but was weak. So I put in a wifi booster and it is about 60’ from it now and has a good signal now. | Amazon customer… | 2023-03-02 |
| How far can they be installed from wifi source? | 2023-03-02 | It is kind of a tricky question. It all depends on the location and strength of your router. My router is the basement of my house and my camera was probably 50 feet from the router and the signal was low. I added a router extender on first floor and now the signal is 100%. | Pierre Michaud | 2023-03-03 |
| How far can they be installed from wifi source? | 2023-03-02 | you have need password manager of house tath'it | Pascal Nepton | 2023-03-04 |
| How far can they be installed from wifi source? | 2023-03-02 | Ma caméra est a 7 mètres de mon router et sa fonctionne très bien mais si tu est trop loin tu te fais un point d'accès réseau et va pouvoir aller loin | Pascal Nepton | 2023-03-04 |
| Bought the camera, charged to a 100% but the battery died within 12 hours. Any idea why ? | 2023-03-27 | I would suggest contacting them. That doesn't sound right | TS | 2023-03-27 |
| Bought the camera, charged to a 100% but the battery died within 12 hours. Any idea why ? | 2023-03-27 | Thanks for asking. The working time of the device determines the battery life. The more frequent PIR wake-ups and alarms, the longer the working time of the device. Please check whether the number of alarms is too frequent, it is recommended to appropriately lower the motion detection sensitivity of the device, set the alarm interval and alarm time plan. Please check whether there are objects that interfere with and trigger the PIR sensor in the field of view of the equipment, such as the outdoor unit of the air conditioner, driving cars, passing pedestrians, etc. The angle of the device can be adjusted appropriately to avoid these easily disturbing objects. | aolekeji | 2023-03-27 |
| Bought the camera, charged to a 100% but the battery died within 12 hours. Any idea why ? | 2023-03-27 | Are you sure you charged it 100 percent. The reason I ask it took over six hours to charge mine when I bought it. Been using mine for three months and no real drain. So the other reason might be how active the camera is taking videos? And finally maybe a defective battery. | James | 2023-03-27 |
| Bought the camera, charged to a 100% but the battery died within 12 hours. Any idea why ? | 2023-03-27 | Did you let it on charge for 6 hours first time ? even if it says charge 100% you have to let it charge at least 6 hours first time....then when you are home and don't need it put it on sleep mode, I can go for 8 days full mode before charging it again and a month if i put on sleep mode when i don't need to use it .....and the next charges don't take long ( not like the first charge) ....hope it helps, have a good day ;) | shanelle | 2023-03-27 |
| Quelqu'un sais pourquoi sur l'annonce ils disent que c'est deux caméras mais moi j'ai reçue une boîte et c'est juste une caméra..? | 2023-01-23 | Une erreur de la compagnie on m’a offert de les retourner | ancolibo | 2023-01-23 |
| Quelle sorte de batterie lithium est requise | 2023-06-16 | Aucune - elle est incluse et non accessible à moins de démonter la caméra, ce qui n'est pas recommandé avant l'expiration de la garantie légale du fabricant ET la durée normale d'usage de ce type d'article (c'est à dire qu'au delà de la garantie du fabricant, cet article a une durée de vie de 5 à 8 ans selon les jurisprudences du droit canadien) | Sylvain | 2023-06-16 |
| Quelle sorte de batterie lithium est requise | 2023-06-16 | Les batteries rechargeables sont incluses avec les caméras. | Lucie Dubois | 2023-06-16 |
| Quelle sorte de batterie lithium est requise | 2023-06-16 | elle est fourni avec. | philippe st-pierre | 2023-06-16 |
| Quelle sorte de batterie lithium est requise | 2023-06-16 | Hello Thank you for your question. The camera has a built-in non detachable battery. Non professional personnel are recommended to disassemble. The camera has. Thank you! | Dzees Cam CA | 2023-06-19 |
| How long is the Recording time when it senses motion? | 2023-02-22 | 10 s to 3.0 mnt | Buddy60 | 2023-02-22 |
| How long is the Recording time when it senses motion? | 2023-02-22 | 10 to 20 sec. Ajustable settings | Pierre Michaud | 2023-02-22 |
| How long is the Recording time when it senses motion? | 2023-02-22 | You can set the recording time to 10, 15 or 20 seconds | James | 2023-02-22 |
| How long is the Recording time when it senses motion? | 2023-02-22 | Thanks for asking. You can set the recording time to 10s, 15s, 20s or "Auto". The camera will record up to 3 minutes when set Auto. | Dzees Cam CA | 2023-02-23 |
| How long is the Recording time when it senses motion? | 2023-02-22 | aussi longtemps que le mouvement est dans le champ de votre caméra il enregistre dans arrêt sauf si manqué d'espace mais avec une carte micro SD pour caméra haute qualité sinon la caméra ne lira pas votre micro SD et allez être obligé d'acheter nuages web et très dispendieux | Pascal Nepton | 2023-02-27 |
| How long is the Recording time when it senses motion? | 2023-02-22 | You can set the recording for 5 sec, 10 sec and 20 seconds max. | Elias Karam | 2023-03-06 |
| Does this camera, have 24/7 recording? | 2023-05-03 | I think I had 24/7 recording | Manny | 2023-05-04 |
| Does this camera, have 24/7 recording? | 2023-05-03 | Yes it does but it will only save the recording if there is some event or it is triggered | Kunwal chaudry | 2023-05-04 |
| Does this camera, have 24/7 recording? | 2023-05-03 | Yes it does , but you need a card installed to save your activity, but you still have 24 hr surveillances and a 30 day play back , I love the cameras and great pics | Richard | 2023-05-05 |
| Does this camera, have 24/7 recording? | 2023-05-03 | Hi Thanks for your question. No, The camera only records when it detects a moving object and does not support full day recording. thanks. | Dzees Cam CA | 2023-05-05 |
| Does this camera, have 24/7 recording? | 2023-05-03 | As long as you have a sd card with 32GB it will record movement for up to a week. There is also a cloud option. Very happy with the camera, just you have to by a subscription to have a zone movement option. | OJ | 2023-05-05 |
| Is there a battery indicator that shows on the app the percentage of battery remaining or when it needs to be charged ? | 2023-03-24 | Yes | Barbara L. Mair | 2023-03-24 |
| Is there a battery indicator that shows on the app the percentage of battery remaining or when it needs to be charged ? | 2023-03-24 | Yes there is | Dodgeman | 2023-03-24 |
| Is there a battery indicator that shows on the app the percentage of battery remaining or when it needs to be charged ? | 2023-03-24 | Yes you can monitored the battery! | Carol | 2023-03-24 |
| Is there a battery indicator that shows on the app the percentage of battery remaining or when it needs to be charged ? | 2023-03-24 | Yes | Amazon Customer | 2023-03-24 |
| Is there a battery indicator that shows on the app the percentage of battery remaining or when it needs to be charged ? | 2023-03-24 | yup | Sean | 2023-03-24 |
| Is there a battery indicator that shows on the app the percentage of battery remaining or when it needs to be charged ? | 2023-03-24 | Thanks for asking. The App will show the battery level of this wireless serurity camera. | aolekeji | 2023-03-24 |
| Is there a battery indicator that shows on the app the percentage of battery remaining or when it needs to be charged ? | 2023-03-24 | Yes there's a icon above the picture in the app | Bill | 2023-03-24 |
| Is there a battery indicator that shows on the app the percentage of battery remaining or when it needs to be charged ? | 2023-03-24 | Yes there is, the battery doesn’t last as long as advertised | Greg… | 2023-03-24 |
| Is there a battery indicator that shows on the app the percentage of battery remaining or when it needs to be charged ? | 2023-03-24 | yes it does | Amazon Customer | 2023-03-25 |
| It says does not come with batteries where would you get batteries for the cameras that I can plug in to recharge | 2023-03-05 | You don't need extra batteries just charge the unit up | Dave D. | 2023-03-05 |
| It says does not come with batteries where would you get batteries for the cameras that I can plug in to recharge | 2023-03-05 | It comes with rechargeable batteries. Every 1-2 months you plug it into a usb port and charge for 6 hrs. There is an attachable solar panel that will recharge it | Ian suchet | 2023-03-05 |
| It says does not come with batteries where would you get batteries for the cameras that I can plug in to recharge | 2023-03-05 | It's got an internal battery. You have to plug into your computer with the USB cord to charge it, it takes from 6 to 8 hours to charge, and the charge lasts for weeks. I live in Manitoba and we have had some pretty cold weather lately and the camera battery has lasted about two weeks so far. You can also get a solar panel that connects to the camera thus taking away the requirement to plug it into your computer for charging. | Rick… | 2023-03-05 |
| It says does not come with batteries where would you get batteries for the cameras that I can plug in to recharge | 2023-03-05 | The cameras do not need batteries because they are wireless and charge with a USB cord like your phone. This is something you think about on installation because you will need to remove them every so often to charge. Mine go 3 months at a time usually depending on weather. | Saxon S. | 2023-03-05 |
| It says does not come with batteries where would you get batteries for the cameras that I can plug in to recharge | 2023-03-05 | The batteries are inside the cameras. They come with a USB power cable. You have to take the camera down to charge it unless you get the solar panels | TS | 2023-03-06 |
| It says does not come with batteries where would you get batteries for the cameras that I can plug in to recharge | 2023-03-05 | They came with their own batteries, everything is inside the camera. | Mario Landa | 2023-03-06 |
| It says does not come with batteries where would you get batteries for the cameras that I can plug in to recharge | 2023-03-05 | The batteries ARE included in the cameras. In fact, I don't think they are removable. They should be charged for 8 hours or so before using. | BPenny | 2023-03-06 |
| It says does not come with batteries where would you get batteries for the cameras that I can plug in to recharge | 2023-03-05 | Thanks for asking. This security camera has a built-in battery. Please charge the camera fully before first using. | Dzees Cam CA | 2023-03-07 |
| "Can both me and my wife connect from different places to the same camera to see the live image?" | 2023-02-25 | Yes, you can both watch. You both need to just download the app on whatever devices you want and share the same log in information, you’re good to go. | Montana | 2023-02-26 |
| "Can both me and my wife connect from different places to the same camera to see the live image?" | 2023-02-25 | Yes but each time someone logs In under same account the other have to login again after | Trevor Bolt | 2023-02-26 |
| "Can both me and my wife connect from different places to the same camera to see the live image?" | 2023-02-25 | Yes | Terry | 2023-02-26 |
| "Can both me and my wife connect from different places to the same camera to see the live image?" | 2023-02-25 | We haven't set that up yet, but my understanding is that you can do that. | TS | 2023-02-27 |
| Can it handle -40 celcius? | 2023-04-30 | Hi Thanks for your queation. Yes, within the tolerance of the camera. However, prolonged exposure to low temperatures can have an impact on camera detection, and it is best to install indoors at low temperatures. Thank you. | Dzees Cam CA | 2023-05-04 |
| Can it handle -40 celcius? | 2023-04-30 | Have tried at -5C and still works | Manny | 2023-05-04 |
| It was disconnected after one hour installation. Why? | 2023-02-25 | I have no idea. We're they fully charged? I am using mine every day and have only charged once since Xmas. | Dave D. | 2023-02-25 |
| It was disconnected after one hour installation. Why? | 2023-02-25 | They are not fully charged when they arrive. Have you tried fully charging it? If so and that doesn’t work, I’m guessing it’s either loss of internet connection or technical issues with the camera. | Montana | 2023-02-26 |
| Can siren be disabled on these units. | 2023-05-30 | Yes | Tammy Allen | 2023-05-30 |
| Can siren be disabled on these units. | 2023-05-30 | Yes. Sirens are only activated when you push the siren icon on the app. | setsell | 2023-05-30 |
| Can siren be disabled on these units. | 2023-05-30 | Hi Thanks for your question. Yes, please enter the live streaming page of the camera and find the alarm to turn off. Thank you. | Dzees Cam CA | 2023-05-30 |
| With 2 cameras, does each camera need its own SD Card? | 2023-02-11 | Yes. You need 2 cards for 2 cameras | Phil W C | 2023-02-11 |
| With 2 cameras, does each camera need its own SD Card? | 2023-02-11 | Although I have only one camera, I cannot believe one sd card can record from two cameras based on the arrangement | Amazon Customer | 2023-02-11 |
| With 2 cameras, does each camera need its own SD Card? | 2023-02-11 | Yes | Greg… | 2023-02-11 |
| With 2 cameras, does each camera need its own SD Card? | 2023-02-11 | I believe so. We have 2 cameras, each with their own SD card. They operate independently but on the same app. | Barbara L. Mair | 2023-02-11 |
| With 2 cameras, does each camera need its own SD Card? | 2023-02-11 | Yes each camera needs its own sd card | Pierre Michaud | 2023-02-11 |
| With 2 cameras, does each camera need its own SD Card? | 2023-02-11 | Yes or you can pay monthly on their app for cloud storage | David Malewski | 2023-02-11 |
| With 2 cameras, does each camera need its own SD Card? | 2023-02-11 | Yes each camera needs their own sd card, the sd card is only needed if you want to save every recording. If you don’t use a sd card you will still get the notification on your phone with the video | Guillaume | 2023-02-12 |
| With 2 cameras, does each camera need its own SD Card? | 2023-02-11 | Hello! Thank you for your question. One camera and one SD card. A cloud service can use multiple cameras. thank you. | Dzees Cam CA | 2023-02-13 |
| With 2 cameras, does each camera need its own SD Card? | 2023-02-11 | Yes they each need an SD card they don't share space on one card each camera only saves to its own ID in the cloud as well. | DJ | 2023-02-17 |
| wifi: si on a pas le wifi sur notre tel quand on sort la camera enregistre quand meme ou cela prends une carte SIM ? | 2023-03-11 | Ça prend du wifi absolument | Jessica bahr | 2023-03-11 |
| wifi: si on a pas le wifi sur notre tel quand on sort la camera enregistre quand meme ou cela prends une carte SIM ? | 2023-03-11 | La camera doit être connecté au wifi en tout temps pour envoyer les données à votre application, votre téléphone doit également être connecté au wifi ou utiliser vos données cellulaire pour recevoir les images, sinon vous pourrez y avoir accès lorsque vous aurez de nouveau accès à internet même sans carte SD | Roxanne | 2023-03-11 |
| wifi: si on a pas le wifi sur notre tel quand on sort la camera enregistre quand meme ou cela prends une carte SIM ? | 2023-03-11 | Oui. La caméra est reliée au Wi-Fi de la maison et non celui du cellulaire | Davidson Timothée | 2023-03-12 |
| Is this compatible with an andriod phone? | 2023-02-09 | Of course | Bill McMillan | 2023-02-09 |
| Is this compatible with an andriod phone? | 2023-02-09 | Yes | Bob Taylor | 2023-02-09 |
| Is this compatible with an andriod phone? | 2023-02-09 | yes. | Dzees Cam CA | 2023-02-13 |
| Can you power off the camera while installed? I rent and would like my tenants to turn off if they don’t feel comfortable while they are here | 2023-03-12 | Unless your tenants are the original account holders, they will not have access to those controls. If they have the Dzees App and you didn’t share the camera they will not even be able to see what the camera sees. But even if you did allow them camera view, they will have no control over the cameras. | Gary Metcalfe | 2023-03-12 |
| Can you power off the camera while installed? I rent and would like my tenants to turn off if they don’t feel comfortable while they are here | 2023-03-12 | Yes, you can. There is a little on-off button at the bottom under a rubber cover | Zoltan Wighardt | 2023-03-12 |
| Can you power off the camera while installed? I rent and would like my tenants to turn off if they don’t feel comfortable while they are here | 2023-03-12 | Yes you can ,just remove the cover where you charge the camera then press and hold the power button till you hear a sound coming from the camera | Amazon Customer | 2023-03-12 |
| Est elle compatible avec alexa | 2023-01-26 | No. | Dzees Cam CA | 2023-01-31 |
| Does the spotlight turn on by default when you switch to the live viewing screen? Or is there an option to keep it off so its not obvious | 2023-01-20 | Yes | johnnymac | 2023-01-23 |
| Does the spotlight turn on by default when you switch to the live viewing screen? Or is there an option to keep it off so its not obvious | 2023-01-20 | Hello! Thank you for your question. You can check whether the camera's spotlight is on in the camera's motion detection settings. thank you. | Dzees Cam CA | 2023-01-31 |
| Is it easy to install or you need a technician? | 2023-05-02 | Real easy to install.... I'm not good with technology and i succeed to do it by myself , the following instruction are easy to understand and do ;) | shanelle | 2023-05-02 |
| Is it easy to install or you need a technician? | 2023-05-02 | Very easy to install as it is not hard wired to your home. Just screw in the mounting bracket and you can then adjust the angle of the camera. | Audrey… | 2023-05-02 |
| Is it easy to install or you need a technician? | 2023-05-02 | I dont need a technicien it’s very easy to install, The problem is the sensitivity If I can return it I will and I can remove the review I bought in December but I opened the box only a couple days ago. | Amazon Customer | 2023-05-02 |
| Is it easy to install or you need a technician? | 2023-05-02 | Very easy to install less than 20 min. | ed jarosz | 2023-05-02 |
| Is it easy to install or you need a technician? | 2023-05-02 | It is very easy to install because it is not wired. It comes with the base and you have the option to mount it on top, below or directly to the wall if you don’t want to use a mounting bracket. The camera itself has 2 places where you can attached it the the base so you have options for how you will mount it. You can get creative. It is light weight so you don’t need heavy duty brackets. In my case, I used an aluminum flat bar then fastened it to the wall. Also, for setting up, like connecting to your wifi, it is like plug and play, just follow the instruction that came with it and it will automatically connect to your wifi. No need for technician. Hope this helps. | Amazon_User_RAE | 2023-05-02 |
| Is it easy to install or you need a technician? | 2023-05-02 | Very easy to install. But choose your location to avoid reflected light at night. It's also a good idea to mount under an eave or covering to shield against the weather. Also, the cameras detect sideways motion much better than people / objects approaching or moving away from the cameras. | STS | 2023-05-03 |
| Is it easy to install or you need a technician? | 2023-05-02 | The camera's are esy to install and a technician is not required | Amazon Customer | 2023-05-03 |
| Is it easy to install or you need a technician? | 2023-05-02 | It's easy to install. A little tech knowledge for the wifi and internet hook up but the instructions are easy to follow. | JB SSI | 2023-05-03 |
| Is it easy to install or you need a technician? | 2023-05-02 | It is very easy. Surprisingly, everything worked the first time | Zoltan Wighardt | 2023-05-04 |
| Is it easy to install or you need a technician? | 2023-05-02 | Hi Thanks for your question. It is convenient to install according to the camera manual, but if you need to install it at a high place, it may be a bit troublesome. Thank you. | Dzees Cam CA | 2023-05-05 |
| How to record in sd card? | 2023-05-28 | Put in your. Cards format them , by following automatic prompts, when cameras record , go to settings and then sd card video then watch videos | Jesse fletcher | 2023-05-28 |
| How to record in sd card? | 2023-05-28 | It is continuous recording by default. you don't have to do anything. If would like to see and download the part of the video then just click on the SD Card Video select the time slot and press record video on the screen, it will directly record/download to your phone library. | Muhammad Jamal | 2023-05-28 |
| How to record in sd card? | 2023-05-28 | I don't have this exact camera but with the sd card properly inserted in the camera, when the camera detects movement, it should automatically save the footage to the sd card. | Amazon Customer | 2023-05-28 |
| How to record in sd card? | 2023-05-28 | You just put an sd card into the camera and in the settings have it record to sd | Amazon Customer | 2023-05-28 |
| How to record in sd card? | 2023-05-28 | Hello Please insert the 2-128GB SD card correctly according to the instructions. After insertion, please enter the camera's SD card management to check if the capacity is displayed. Thank you. | Dzees Cam CA | 2023-05-29 |
| Can these cameras be password protected? Do they come with the option to set up a password so they can’t be easily hacked/streamed/watched online? | 2023-04-11 | Yes, you must create a profile/password. | Carol | 2023-04-11 |
| Can these cameras be password protected? Do they come with the option to set up a password so they can’t be easily hacked/streamed/watched online? | 2023-04-11 | Yes you can pass word protect | Amazon Customer | 2023-04-11 |
| Can these cameras be password protected? Do they come with the option to set up a password so they can’t be easily hacked/streamed/watched online? | 2023-04-11 | Hi Thanks for your question. You can set the password of our APP account by yourself, and you can set the password to be difficult, thanks. | Dzees Cam CA | 2023-04-12 |
| battery which size need buy not mentioned | 2023-01-23 | They come with an internal rechargable battery. | Kat | 2023-01-23 |
| battery which size need buy not mentioned | 2023-01-23 | Batteries are internal batteries which are charged by USB cable. No need to purchase batteries. | Montana | 2023-01-23 |
| battery which size need buy not mentioned | 2023-01-23 | The battery is attached and cannot be removed from the camera. | Jay | 2023-01-23 |
| battery which size need buy not mentioned | 2023-01-23 | Each camera has a built-in, non-replaceable, rechargeable battery. Per item description: 【100% Wireless & Long Standby】The security cameras wireless outdoor has 2 built-in rechargeable batteries, 100% wireless, and no network cable. | jvb2kx | 2023-01-23 |
| Is there a way to turn off motion detection? | 2023-06-14 | Yes. In the App under Motion Detection, just turn of the toggle. But then it will not trigger and will not record the video. Continuous recording only works with the SD card. | Muhammad Jamal | 2023-06-14 |
| Is there a way to turn off motion detection? | 2023-06-14 | When in Dzees app go to settings, it’s beside the envelope click on motion detection and and turn off | Natalie | 2023-06-14 |
| Is there a way to turn off motion detection? | 2023-06-14 | Yes. You have to go into camera settings. You can even use sleep mode or low detection setting. | Gwen Creaser | 2023-06-14 |
| Is there a way to turn off motion detection? | 2023-06-14 | You can reduce the sensitivity. If it’s turned off no, nothing will be captured | ed jarosz | 2023-06-14 |
| Is there a way to turn off motion detection? | 2023-06-14 | Hello Thank you for your question. You can find the camera's motion detection permission turned off in the app. Thank you! | Dzees Cam CA | 2023-06-15 |
| Does it work with wifi 5ghz? | 2023-05-12 | Hi Thanks for your question. Sorry that the camera does not support connecting to the 5G network, thank you. | Dzees Cam CA | 2023-05-15 |
| Please help me i misplaced the paper with the qr code can you please send me so i can connect the camera? | 2023-05-10 | You can easily find the application in the play store or app store under Dzees Home. | Lucie Dubois | 2023-05-10 |
| Please help me i misplaced the paper with the qr code can you please send me so i can connect the camera? | 2023-05-10 | Hi Thans for your question. Please search for 'Dzees Home' in your mobile app store, download and register an account to connect to the camera. Thank you. | Dzees Cam CA | 2023-05-10 |
| Please help me i misplaced the paper with the qr code can you please send me so i can connect the camera? | 2023-05-10 | Video could not be loaded | ed jarosz | 2023-05-10 |
| Please help me i misplaced the paper with the qr code can you please send me so i can connect the camera? | 2023-05-10 | Get in touch with Dzees | JB SSI | 2023-05-10 |
| Please help me i misplaced the paper with the qr code can you please send me so i can connect the camera? | 2023-05-10 | The QR code can be accessed thru the share function in the settings | Jesse fletcher | 2023-05-10 |
| Bonjour, Est-ce que les batteries gardent leur charge longtemps même en hiver au froid? Merci | 2023-03-09 | Je dirais environ 1 mois, si pas plus | Audrey Vezina | 2023-03-09 |
| Bonjour, Est-ce que les batteries gardent leur charge longtemps même en hiver au froid? Merci | 2023-03-09 | Durée longue pour l'intérieur extérieur j'ai pas testé | BEN BOULIANNE | 2023-03-09 |
| Bonjour, Est-ce que les batteries gardent leur charge longtemps même en hiver au froid? Merci | 2023-03-09 | Je ne sais pas parce que ma caméra est à l'intérieur. Sans doute que le froid agit pour diminuer n'importe quelle batterie Lithium-ion ou plus commune. Faudrait l'essayer pour voir mais et puisque les caméras ont un panneau solaire lorsqu'elles sont à l'extérieur, est-ce que cela affecte vraiment la batterie et sa durée de charge ? | Sylvain | 2023-03-09 |
| Bonjour, Est-ce que les batteries gardent leur charge longtemps même en hiver au froid? Merci | 2023-03-09 | Désolé moi je l’ai ai acheté pour l’intérieur et je recharge environ 1 fois par mois avec beaucoup de mouvement | Stephanie Deschenes | 2023-03-09 |
| Bonjour, Est-ce que les batteries gardent leur charge longtemps même en hiver au froid? Merci | 2023-03-09 | j’ai installé le 30 de janvier 2023 l’extérieur l’entrée principal avec plein froid et la batterie est encoré 50% | leonardo melendez | 2023-03-13 |
| Si je suis à l'extérieur de la maison et que je n'ai pas accès a mon Wifi, mais la camera est branché sur le wifi est-ce que la camera enregistre ? | 2023-03-11 | Oui | Tsbsteph | 2023-03-11 |
| Si je suis à l'extérieur de la maison et que je n'ai pas accès a mon Wifi, mais la camera est branché sur le wifi est-ce que la camera enregistre ? | 2023-03-11 | Si vous avez installé une carte micro SD dans la caméra, la caméra peux enregistrer des séquences vidéo même si vous n'avez pas accès à un réseau Wifi. | Machaon | 2023-03-11 |
| Si je suis à l'extérieur de la maison et que je n'ai pas accès a mon Wifi, mais la camera est branché sur le wifi est-ce que la camera enregistre ? | 2023-03-11 | Oui. J’étais dans un autre pays et j’ai eu une notification d’enregistrement | Vi | 2023-03-11 |
| Si je suis à l'extérieur de la maison et que je n'ai pas accès a mon Wifi, mais la camera est branché sur le wifi est-ce que la camera enregistre ? | 2023-03-11 | Je dois l’enregistrer manuellement. C’est à dire que votre caméra va enregistrer lorsque vous êtes à l’extérieur mais seulement si vous enclenchez le bouton enregistrer sur l’application. J’aimerais que la la caméra enregistre automatiquement lorsqu’il y a du mouvement. | Client d'Amazon | 2023-03-12 |
| Si je suis à l'extérieur de la maison et que je n'ai pas accès a mon Wifi, mais la camera est branché sur le wifi est-ce que la camera enregistre ? | 2023-03-11 | Je dois l’enregistrer manuellement. C’est à dire que votre caméra va enregistrer lorsque vous êtes à l’extérieur mais seulement si vous enclenchez le bouton enregistrer sur l’application. J’aimerais que la la caméra enregistre automatiquement lorsqu’il y a du mouvement. | Méli-mélo | 2023-03-12 |
| Si je suis à l'extérieur de la maison et que je n'ai pas accès a mon Wifi, mais la camera est branché sur le wifi est-ce que la camera enregistre ? | 2023-03-11 | Oui elle enregistre et elle fonctionne très bien | Sylvain | 2023-03-12 |
| Si je suis à l'extérieur de la maison et que je n'ai pas accès a mon Wifi, mais la camera est branché sur le wifi est-ce que la camera enregistre ? | 2023-03-11 | oui, elle registre et peux avoir accès à a le vidéo quand même à distance | leonardo melendez | 2023-03-12 |
| Si je suis à l'extérieur de la maison et que je n'ai pas accès a mon Wifi, mais la camera est branché sur le wifi est-ce que la camera enregistre ? | 2023-03-11 | Bonjour,, oui la caméra enregistre tout le temps bien sur si tu les mets pas en mode veille, car il y a slote pour card SD .. le wifi c est juste si tu veux voir ta maison en mode LIVE,,, la qualité d image de son est tres tres bonne ,, je vis à Montréal je suis allè en voyage à istambul ,, jai pu me connecter et voir ma maison ,, en plus tu peux dupliquer l application en plusieurs Users ( maitre , slaves )… je te recommande ce produit la ,,, bonne journée | Kilani mohammed salah | 2023-03-13 |
| Is the battery included? | 2023-03-10 | Yes, it’s a rechargeable battery | Pierre Michaud | 2023-03-10 |
| Is the battery included? | 2023-03-10 | Yes the battery is included the reference is there is no charging plug, just a cable | James | 2023-03-10 |
| Is the battery included? | 2023-03-10 | The battery is inside the camera. You recharge the camera when the battery is low just like the way you use a cellphone. | Jamie | 2023-03-10 |
| Is the battery included? | 2023-03-10 | Yes. And it lasts for months depending on usage | lugnuts | 2023-03-10 |
| Is the battery included? | 2023-03-10 | Thanks for asking. The security camera is battery included. Please charge the camera fully before first using. | Dzees Cam CA | 2023-03-11 |
| Can I charge with a permanent charging cable attached to the camera as I don't have space for a solar charger? | 2023-05-31 | Nope. Rechargeable battery only | Carol | 2023-05-31 |
| Can I charge with a permanent charging cable attached to the camera as I don't have space for a solar charger? | 2023-05-31 | Hi Thanks for your question. Yes, but we do not recommend that you plug it in for a long time as it will affect the lifespan of the camera. Thank you. | Dzees Cam CA | 2023-06-01 |
| How does the spotlight work? Can you program to automatically come on when motion is detected? Is it programmable or does it work in a default manner? | 2023-04-06 | Programmable.. you can set it for cars only, or pets only or person only... there is many options to programs when it is set (sync) with your phone...Me I love it ;) it suits many of my needs ... hope this help | shanelle | 2023-04-06 |
| The battery is getting drained within a day even after charging to 100% for 6 hours. I did setup an old phone to serve as 24/7 feed? Could that be why | 2023-03-28 | I charged the camera battery two months ago and I still have 86%. The camera monitors from 7:00 pm to 6 am 24/7. | Jamie | 2023-03-28 |
| The battery is getting drained within a day even after charging to 100% for 6 hours. I did setup an old phone to serve as 24/7 feed? Could that be why | 2023-03-28 | Yes. The more the cam opened/viewed from phone/tablet/pc/etc.. the more itll drained the batt. I only view the cam from my phone once when im at work, and only for a sec. Battery last weeks in my case- | Mark | 2023-03-28 |
| The battery is getting drained within a day even after charging to 100% for 6 hours. I did setup an old phone to serve as 24/7 feed? Could that be why | 2023-03-28 | Thanks for asking. The working time of the device determines the battery life. The more frequent PIR wake-ups and alarms, the longer the working time of the device. Please check whether the number of alarms is too frequent, it is recommended to appropriately lower the motion detection sensitivity of the device, set the alarm interval and alarm time plan. Check whether there are objects that interfere with and trigger the PIR sensor in the field of view of the equipment, such as the outdoor unit of the air conditioner, driving cars, passing pedestrians, etc. The angle of the device can be adjusted appropriately to avoid these easily disturbing objects. | Dzees Cam CA | 2023-03-29 |
| Can you watch live footage on iphone? | 2023-04-24 | Yes | shanelle | 2023-04-24 |
| Can you watch live footage on iphone? | 2023-04-24 | I can watch live on either my Android phone or my IPad, so I would assume you could do it on an IPhone too. | STS | 2023-04-24 |
| Can you watch live footage on iphone? | 2023-04-24 | Yes, definitely | Zoltan Wighardt | 2023-04-24 |
| Can you watch live footage on iphone? | 2023-04-24 | Yes | Amazon Customer | 2023-04-24 |
| Can you watch live footage on iphone? | 2023-04-24 | Yes, you can, but there is a time delay though. By the time I can view it, I have answered the door. The video is only 15 seconds long, not sure if I can extend the time frame. | Audrey… | 2023-04-24 |
| Can you watch live footage on iphone? | 2023-04-24 | Yes | JB SSI | 2023-04-24 |
| Can you watch live footage on iphone? | 2023-04-24 | Yes very clear footage from iPhone however no battery life only lasts approximately one week | Jesse fletcher | 2023-04-24 |
| Can you watch live footage on iphone? | 2023-04-24 | Hi Thank you for your question. Yes, once the iPhone is connected to the camera, you can view the real-time image of the camera at any time. Thank you. | Dzees Cam CA | 2023-04-25 |
| Are the motion detection notifications sent without a subscription through internet away from the local network? | 2023-02-14 | I been using this a week. You can check a box in the setting to receive notifications. As long as the camera is connected to your house network, the your cell phone receives all notifications anywhere in the country. For your first question a subscription is only need to keep the recordings. I am not sure if you get a motion detection how long the video will stay in the queue? However you can alway press the live button. Hope that helps Feb 2023 | James | 2023-02-14 |
| Are the motion detection notifications sent without a subscription through internet away from the local network? | 2023-02-14 | Yes absolutly. | S | 2023-02-15 |
| Are the motion detection notifications sent without a subscription through internet away from the local network? | 2023-02-14 | Hello! Thank you for your question. Need SD card or cloud service, thank you. | Dzees Cam CA | 2023-02-16 |
| Do you have to pay a monthly plan in order to operate the cameras like Telus you have to pay monthly | 2023-04-16 | NO, it set up with your WIFI | shanelle | 2023-04-17 |
| Do you have to pay a monthly plan in order to operate the cameras like Telus you have to pay monthly | 2023-04-16 | No you don't if you use a Sd card:not supplied | Bill | 2023-04-17 |
| Est-ce que la détection de mouvement de cette caméra fonctionne si elle est placée derrière une vitre? | 2023-03-21 | Ma caméra est à l’extérieur et parfois elle nous film lorsque nous sommes dans la verrière. Nous devons faire de grands mouvements pour qu’elle nous détecte | Audrey Vezina | 2023-03-21 |
| Est-ce que la détection de mouvement de cette caméra fonctionne si elle est placée derrière une vitre? | 2023-03-21 | Non. J’ai essayé et ça ne détecte rien du tout, même pas une main collée à la fenêtre | Vi | 2023-03-21 |
| Est-ce que la détection de mouvement de cette caméra fonctionne si elle est placée derrière une vitre? | 2023-03-21 | Je ne sais pas les miennes sont a l exterieur, | philippe st-pierre | 2023-03-21 |
| Est-ce que la détection de mouvement de cette caméra fonctionne si elle est placée derrière une vitre? | 2023-03-21 | Non derrière une vitre on ne voit pas bien surtout de nuit | S | 2023-03-21 |
| Est-ce que la détection de mouvement de cette caméra fonctionne si elle est placée derrière une vitre? | 2023-03-21 | Oui | Roxanne | 2023-03-21 |
| Est-ce que la détection de mouvement de cette caméra fonctionne si elle est placée derrière une vitre? | 2023-03-21 | Non! Derrière une vitre on ne voit que le reflet de la caméra | Marie | 2023-03-21 |
| Est-ce que la détection de mouvement de cette caméra fonctionne si elle est placée derrière une vitre? | 2023-03-21 | Merci pour votre enquête. Ça ne marchera pas. | aolekeji | 2023-03-24 |
| How to keep bottom of the camera waterproof if you have to remove the rubber cover to plug in the solar panel? | 2023-01-30 | Hello! Thank you for your question. Remove the rubber plug of the camera charging connector. thank you. | Amazon Customer | 2023-01-31 |
| Is it weather proof.i want to mount it outside | 2023-04-13 | Yes, it is waterproof and an outdoor camera. It says it in the description, I do have mine mounted outside but it is protected from the weather elements where I have it installed. It just happened to be the location that I wanted the camera to be viewing-front walkway and door. | Audrey… | 2023-04-13 |
| Is it weather proof.i want to mount it outside | 2023-04-13 | Video could not be loaded | Maeve | 2023-04-13 |
| Is it weather proof.i want to mount it outside | 2023-04-13 | Yes | JB SSI | 2023-04-13 |
| Is it weather proof.i want to mount it outside | 2023-04-13 | Yes it is waterproof. These are great cameras. Definitely recommend them. Amazing video | Sondra | 2023-04-13 |
| Is it weather proof.i want to mount it outside | 2023-04-13 | Yes. The connections are protected by a rubber boot that keeps the water out. Have been using mine outside for a couple of months. | BPenny | 2023-04-13 |
| Is it weather proof.i want to mount it outside | 2023-04-13 | They advertise as outdoor camera. Mine is outside and survived a BC winter and lots of rain. Hope that helps | James | 2023-04-13 |
| Is it weather proof.i want to mount it outside | 2023-04-13 | It's meant to be used outside. I live in Manitoba and mine has been outside for a couple of months now, enduring snow and temperatures down to -25 C. I've only recharged it once and it's working great. | Rick… | 2023-04-13 |
| Is it weather proof.i want to mount it outside | 2023-04-13 | Yes it is weatherproof | Josh | 2023-04-13 |
| Is it weather proof.i want to mount it outside | 2023-04-13 | Yes, but I’ve mounted mine under eaves. | STS | 2023-04-13 |
| Bonjour est ce que on peut ajouter une caméra dune autre marque appart que dzees | 2023-05-26 | Je ne le sais pas. Cependant j'en ai deux de la même marque et cela fonctionne très bien | France G. | 2023-05-27 |
| Bonjour est ce que on peut ajouter une caméra dune autre marque appart que dzees | 2023-05-26 | Qu’est-ce que vous voulez dire par ajouter une autre cameras qui n’est pas là même marque vous voulez utiliser le cloud de Dzees Télécharger l’application Dzees pour voir | Jocelyne | 2023-05-27 |
| Bonjour est ce que on peut ajouter une caméra dune autre marque appart que dzees | 2023-05-26 | Bonjour Si votre appareil photo est de marque dzees, vous pouvez l'ajouter à l'application dzees home, merci. | Dzees Cam CA | 2023-05-29 |
| Does the camera or it's app allow to mirror flip an image? | 2023-05-22 | I have not see that so i guess not... | shanelle | 2023-05-22 |
| Does the camera or it's app allow to mirror flip an image? | 2023-05-22 | Hi Thanks for your question. Yes, you can flip the camera's screen in the settings on the app. Thank you. | Dzees Cam CA | 2023-05-23 |
| Est-ce que nous avons besoin d'un abonnement pour ces caméras ? | 2023-01-23 | Non pas besoin d’abonnement | Amazon Customer | 2023-01-23 |
| Est-ce que nous avons besoin d'un abonnement pour ces caméras ? | 2023-01-23 | Non | ancolibo | 2023-01-23 |
| Est-ce que nous avons besoin d'un abonnement pour ces caméras ? | 2023-01-23 | Pas besoin d'abonnement, il vous suffit simplement d'acheter une carte mémoire semblable à celle-ci : Sandisk MicroSDXC UHS-I pour Android A1 CL10 Full HD 128 Go. Tous les enregistrements de votre caméra se feront sur cette carte et ensuite, il vous sera très facile de visualiser tous les évènements que votre caméra aura détectée. | Client d'Amazon | 2023-01-23 |
| es ce que je peux ajouter des caméras supplémentaires qui fonctionneront en même temps sur une seule application? | 2023-05-22 | Oui, l'application prévoit cela donc lors du visionnement votre écran d'application sera divisé selon le nombre de caméra que vous aurez installé. Je vous suggère fortement d'ajouter une source d'énergie autre que la batterie (qui ne dure que 72 heures), un panneau solaire fonctionne aussi à l'intérieur s'il y a une source de lumière à proximité. | Sylvain | 2023-05-22 |
| es ce que je peux ajouter des caméras supplémentaires qui fonctionneront en même temps sur une seule application? | 2023-05-22 | Oui il est possible d’ajouter des caméras sur l’app | Audrey Vezina | 2023-05-22 |
| es ce que je peux ajouter des caméras supplémentaires qui fonctionneront en même temps sur une seule application? | 2023-05-22 | Oui | S | 2023-05-22 |
| es ce que je peux ajouter des caméras supplémentaires qui fonctionneront en même temps sur une seule application? | 2023-05-22 | J’ai 2 caméra sur la même application. Fonctionnement simultané, visionnement alternance. | Luc Lalancette | 2023-05-22 |
| es ce que je peux ajouter des caméras supplémentaires qui fonctionneront en même temps sur une seule application? | 2023-05-22 | Oui | BEN BOULIANNE | 2023-05-22 |
| If I need recording for later, how do I retrieve it | 2023-01-25 | Select the event to view then in playback screen, click ´choose ´ then where the event is underneath the playback, click on the circle to select. On the bottom of your screen click download. It will save to album. | Pierre Michaud | 2023-01-25 |
| If I need recording for later, how do I retrieve it | 2023-01-25 | You can download them from the cloud right onto your phone or device and they are also saved on your SD card in the camera. | DJ | 2023-01-27 |
| If I need recording for later, how do I retrieve it | 2023-01-25 | Hello! Thank you for your question. You can view the recorded content of the camera by the camera's playback record or alarm message. thank you. | Dzees Cam CA | 2023-01-31 |