| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can this camera record only with sd card, not utilizing any wifi network? | 2022-08-24 | yes, you can just like your computer. | luxun | 2022-08-25 |
| Can this camera record only with sd card, not utilizing any wifi network? | 2022-08-24 | Hello, yes. This Spotlight Security Camera Wireless Outdoor can record to the SD card without networks. Please note that a WiFi network is needed for the initial setup of this camera. | ReolinkDirect | 2022-08-27 |
| how far away can you put the solar panel? How long is the cord? | 2022-11-15 | Hello. The cable length of the Reolink Solar Panel is 4 meters. If it is not long enough in your case, you may consider purchasing our Solar Panel extension cable (4.5 meters/15 feet). You can use up to 2 extension cables for Reolink Solar Panel so that the total distance of the extension cable can reach up to 13 meters (43 feet). | ReolinkDirect | 2022-11-16 |
| Does this have tilt and pan feature? | 2022-12-08 | No ...no tilt and pan on this camera. | John | 2022-12-08 |
| Does this have tilt and pan feature? | 2022-12-08 | You can adjust solar panel if that’s what you mean and you can adjust the area the camera covers inside the settings. | Elisa F. | 2022-12-08 |
| Does this have tilt and pan feature? | 2022-12-08 | no you have to manually set the angle of the camera. | Lynn Noonan | 2022-12-08 |
| Does this have tilt and pan feature? | 2022-12-08 | Hello. No, this battery-powered camera does not support the pan&tilt feature. But you can adjust the camera to the angle you want during mounting and it supports a field of view of 122° diagonal. | ReolinkDirect | 2022-12-10 |
| Looks like the battery cannot be replaced, must the unit be thrown out at end of battery life? | 2022-08-18 | Hello. The battery of this Spotlight Security Camera Wireless Outdoor is not replaceable. Please don't worry. we offer a two-year warranty for new Reolink Products. Feel free to contact us via Amazon Message if you need further assistance. | ReolinkDirect | 2022-08-20 |
| Je voudrais savoir si cette camera est capable de se connecter à une station turbo ? la station turbo utilise le lte cellulaire 5g.. | 2023-02-24 | Non pas le 5g | Amazon Customer | 2023-02-24 |
| Can I use this camera indoor? | 2023-06-21 | As long as you have enought cord on the solar panel and a way to get the solar panel outside | Robert Renschler | 2023-06-21 |
| Can I use this camera indoor? | 2023-06-21 | You can use it indoors. But be aware there is about a 6-8 second delay from when movement happens to when the camera reacts to it. I have tried working with the customer service and they cannot fix it. | Khaled | 2023-06-21 |
| Can I use this camera indoor? | 2023-06-21 | Yes | Amazon Customer | 2023-06-21 |
| Can I use this camera indoor? | 2023-06-21 | Absolutely. | sly | 2023-06-21 |
| Can I use this camera indoor? | 2023-06-21 | Yes, they work outdoors - mine do to about -34C below that it's just too cold. | jvb2kx | 2023-06-21 |
| When using to strap to a tree where and how do I position/secure the solar panel | 2022-08-21 | Build a small wood block to screw the mount to and attach a strap to the block allowing you to strap it to the tree | clifford n. | 2022-08-21 |
| When using to strap to a tree where and how do I position/secure the solar panel | 2022-08-21 | Hello. Please select a position with the most sunlight throughout the year for it to make sure your Solar Panel could get the best efficiency when harvesting energy. We will provide the mounting plate for this camera, which may help you to strap it to the tree as well. | ReolinkDirect | 2022-08-22 |
| Does this camera have a continuous record mode or it only turns on when there is motion? | 2022-08-29 | I dont see the option for it I dont think it dose it probably dosent its only micro SD not enough space | daniel | 2022-08-29 |
| Does this camera have a continuous record mode or it only turns on when there is motion? | 2022-08-29 | Only turns on when detecting motion ,and does not do that very well . | Dr Doug | 2022-08-30 |
| Does this camera have a continuous record mode or it only turns on when there is motion? | 2022-08-29 | Hi. To protect the battery life, this 2K Color Night Vision camera can only support detection recording. If you prefer a wifi camera that support continour recording, we recommend the E1 Outdoor. Here is the link for it: https://www.amazon.ca/dp/B09C8735S8 | ReolinkDirect | 2022-08-31 |
| can we use this in winter with negative -30 degrees celsius? | 2022-11-30 | Good question...well ive had mine up over a year now...heat and very cold...battery life has never been below 96 percent...ive never had a problem...now mine are mounted under the roof soffet...hope this helps | John | 2022-11-30 |
| can we use this in winter with negative -30 degrees celsius? | 2022-11-30 | Yes. It's Northern Saskatchewan approved. | Sleege | 2022-11-30 |
| can we use this in winter with negative -30 degrees celsius? | 2022-11-30 | Yes. It's Northern Saskatchewan approved. | Amazon Customer | 2022-11-30 |
| can we use this in winter with negative -30 degrees celsius? | 2022-11-30 | Hello. Afraid not. The operating temperature is -10°C(14°F)~+55°C(131°F). The camera may generate some heat by itself when working, and it might continue to work when the temperature is lower a little than -10℃. But it's suggested to use the camera in the temperature range. | ReolinkDirect | 2022-12-01 |
| Will the camera still record to sd card if there is no wifi | 2022-08-24 | Hello, yes. This spotlight Security Camera Wireless Outdoor can record to the SD card without WiFi networks. Please note that for the initial setup and if you want to access the camera via Reolink software, an internet network is needed. | ReolinkDirect | 2022-08-27 |
| Is there a setting for siren that allows it to come on automatically when a person is detected? | 2022-11-11 | Not sure, most have none | Miss Phyllis Gallant | 2022-11-11 |
| Is there a setting for siren that allows it to come on automatically when a person is detected? | 2022-11-11 | Yes there is a siren that comes on automatically when person is detected. There is option if you want to turn on or off. | Amazon Customer | 2022-11-11 |
| Is there a setting for siren that allows it to come on automatically when a person is detected? | 2022-11-11 | Yes, it has a function for siren on snd off. | Pinemushroom | 2022-11-11 |
| Is there a setting for siren that allows it to come on automatically when a person is detected? | 2022-11-11 | Yes it does | The Magus | 2022-11-11 |
| Is there a setting for siren that allows it to come on automatically when a person is detected? | 2022-11-11 | Yes...under settings...siren...turn it on...thats it | John | 2022-11-12 |
| Is there a setting for siren that allows it to come on automatically when a person is detected? | 2022-11-11 | Hello. Yes. You can set up the siren to come on only when the person is detected. Please enable Siren in the camera settings and tap Schedule. Then enable the Person detection type and tap Schedule to set up a schedule when you want the siren to work. Click Save on the top right corner to save your settings. If you have any concerns, please contact us by Amazon message. | ReolinkDirect | 2022-11-14 |
| Is there a setting for siren that allows it to come on automatically when a person is detected? | 2022-11-11 | Yes there is . | fadeian w. | 2022-11-15 |
| what's happen if sd card full? thx | 2023-06-15 | When the sd carx is full the camera over writes from the earliest date...ive got 32gb card and my cameras are 2 years old...still not close to full...and you can format the cards anytime you want | John | 2023-06-17 |
| what's happen if sd card full? thx | 2023-06-15 | Hello. When the SD card is full, the old videos will be automatically overwritten by new videos so you don't have to manually format the SD card. | ReolinkDirect | 2023-06-18 |
| What is the average distance that it can detect anything? Quel est la distance d’efficacité de la détection ? Merci | 2022-10-21 | Video could not be loaded | fadeian w. | 2022-10-21 |