| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can you get a spare battery pack for this camera? | 2023-04-07 | Hello. Sorry that the battery of this solar-powered security camera is not removable so we don't have a single battery. But if you meet any problems with the camera, you can contact us first and we will honor the warranty once we confirm the problems. If needed, you may contact us here by clicking "Contact the seller": https://www.amazon.ca/gp/help/contact-seller/contact-seller.html?sellerID=A22EYB2OIILVQA | ReolinkDirect | 2023-04-09 |
| If i leave it plugged in a usb power adapter will it kill the battery? | 2023-02-24 | No, It does not damage the battery. | Sohaib | 2023-02-24 |
| If i leave it plugged in a usb power adapter will it kill the battery? | 2023-02-24 | Hello. Yes, it is not recommended to continue charging the camera via the adapter to protect the battery. You can continue to connect the camera to the solar panel. The Reolink battery-powered camera will go into standby mode to save battery life when no motion activates and the user logs in. | ReolinkDirect | 2023-02-25 |
| If i leave it plugged in a usb power adapter will it kill the battery? | 2023-02-24 | no | Amazon Customer | 2023-02-25 |
| Can this camera work by connecting only to an iOS phone? We want to use it to monitor inside a horse trailer, while we are driving. | 2023-03-10 | Work off a wifi connection so if you car has that maybe A wireless backup camera may work for you | Brad maxwell | 2023-03-10 |
| Can this camera work by connecting only to an iOS phone? We want to use it to monitor inside a horse trailer, while we are driving. | 2023-03-10 | Hello. This wireless security camera supports connecting to wifi or a mobile phone hotspot to get a network connection, then you can use iPhone to access the camera for monitoring. Please download the ios version of the Reolink APP on your iPhone to use it. | ReolinkDirect | 2023-03-14 |