| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is a cat 6e cable ok for POE, what is the base requirement? | 2023-03-09 | Yes Cat 6 cable is ok, that is what I am using. | Jim Fish | 2023-03-09 |
| Is a cat 6e cable ok for POE, what is the base requirement? | 2023-03-09 | Yes CAT6E is OK. | Amazing Customer | 2023-03-09 |
| Is a cat 6e cable ok for POE, what is the base requirement? | 2023-03-09 | Hello. Reolink Poe camera supports T-568B connectors and CAT5, CAT6, and CAT7 with 8 PIN Ethernet cables. If the Cat 6e cable is the 8 PIN ethernet cable, it can work. Please make sure that the PoE injector/switch is 802.3af compliant (48V) and supports active mode. | ReolinkDirect | 2023-03-10 |
| lens focal length? | 2022-12-28 | f=4.0mm fixed, F=2.0, with IR Cut | Amazing Customer | 2022-12-29 |
| lens focal length? | 2022-12-28 | Hello. The lens focal length of this outdoor security camera is 4.0mm fixed. | ReolinkDirect | 2022-12-29 |
| Does this work without wifi? If its only connected to power and has an sd card? | 2022-07-13 | This camera does not have wifi. | Amazing Customer | 2022-07-13 |
| Does this work without wifi? If its only connected to power and has an sd card? | 2022-07-13 | It does not work with WiFi. It requires a wired network connection to either a PVR or network switch that supports PoE. | clearwave1 | 2022-07-13 |
| Does this work without wifi? If its only connected to power and has an sd card? | 2022-07-13 | They do not use WIFI to connect the camera to your network. They require a connection to your home network through a cat 5E ethernet cable. This cable can to be connected through a POE ( Power Over Ethernet) injector or POE network switch to power the camera. It can also be powered by a separate DC Power supply. You can access the camera recordings through your network from a hardwired connection or wireless device using their software. | sadie 1 | 2022-07-15 |
| Most poe switches have power of 48v dc. this camera specs say 12 v dc. will this work on a 48v dc switch? | 2022-02-18 | Hello, yes. This PoE camera can also be powered by a PoE switch that supports IEEE 802.3 af (48V Active). | ReolinkDirect | 2022-02-21 |
| Will i still get alerts on cell phone if i am not home connected to network ? | 2021-11-08 | Yes, you get notifications from the reolink app, and the ability to check both the cameras live feed and recordings remotely for free. (SD card in camera and or NAS required) | Chandler | 2021-11-08 |
| Will i still get alerts on cell phone if i am not home connected to network ? | 2021-11-08 | Hello, as long as both your camera and your phone have connected to the Internet, you can then access the camera and receive the notification via Reolink App even on a different network, please don't worry about that. | ReolinkDirect | 2021-11-08 |
| If storing video to SD card without internet connection is there any way to provide time stamp? | 2022-08-25 | Hello. Yes, you can access this outdoor IP camera via the local network without the internet via the Reolink app/client to check the recording time stamps and recording video. You may refer to the below link to learn more details. https://support.reolink.com/hc/en-us/articles/900000599163-Can-Reolink-PoE-Cameras-and-PoE-NVRs-Work-Without-Internet | ReolinkDirect | 2022-08-27 |
| What is camera angle of rlc-510a? for rlc-410 angle is 80 degree. | 2021-11-10 | Hello, the field of view of the RLC-510A is 80° horizontal and 42° vertical. | ReolinkDirect | 2021-11-11 |
| Is it possible to always record if only using an sd card ? And if so how much time can be saved on a 64gb card if using high resolution settings ? | 2021-11-09 | Hello, yes. RLC-510A can record 24/7 to the SD card inserted, please don't worry about that. As for the storage space it takes, please kindly refer to the article here: https://support.reolink.com/hc/en-us/articles/360007011633. If you have any further questions, please feel free to contact us via Amazon Message. | ReolinkDirect | 2021-11-09 |
| What is the difference between the "dome" ones and the more rectangular? Is it just that one is best for ceiling and the other is for wall? | 2023-05-28 | Actually you have answer the question, it's really more the location of the camera , but dome are mor for ceiling install Thks | Amazon Customer | 2023-05-28 |
| What is the difference between the "dome" ones and the more rectangular? Is it just that one is best for ceiling and the other is for wall? | 2023-05-28 | Hello. Yes, you are right. But you can also install them on the ceiling or on the wall based on your own situation. You just need to manually adjust the camera to get a suitable viewing angle. For more details, you may contact us via this link and reply "Contact the seller":https://www.amazon.ca/gp/help/contact-seller/contact-seller.html?sellerID=A22EYB2OIILVQA | ReolinkDirect | 2023-05-30 |
| Can this camera work without internet, for example: it's plugged into poe hub but the hub is removed from network. Will it work? | 2023-02-14 | Yea it will work. It has a memory card slot or the recording can be kept on a pvr | Warren W. | 2023-02-14 |
| Can this camera work without internet, for example: it's plugged into poe hub but the hub is removed from network. Will it work? | 2023-02-14 | yes | LWLainch45 | 2023-02-15 |
| Can this camera work without internet, for example: it's plugged into poe hub but the hub is removed from network. Will it work? | 2023-02-14 | Hello. Yes, this security outdoor camera can work without the network, but some functions will lose in this condition. Please refer to the link below to learn more. https://support.reolink.com/hc/en-us/articles/900000599163 | ReolinkDirect | 2023-02-15 |
| Est-ce que ca fonctionne a batterie? | 2021-09-13 | Hello, we're afraid Reolink PoE cameras like RLC-510A can only be powered by PoE or a 12V1A power adapter. | ReolinkDirect | 2021-09-13 |
| Est-ce que ca fonctionne a batterie? | 2021-09-13 | Non poe mais excellente | Jules Boivin | 2021-09-13 |
| Est-ce que ca fonctionne a batterie? | 2021-09-13 | Non moi je l,ai brancher sur le 110 volts et cabler ethernet et c,est trop difficile la programmer a leur site donc retourner . | Amazon Customer | 2021-09-13 |
| Est-ce que ca fonctionne a batterie? | 2021-09-13 | Non | Pierre | 2021-09-13 |
| Does it work with Alexa? | 2022-01-23 | Not yet, they are working on it. | Amazing Customer | 2022-01-23 |
| Does it work with Alexa? | 2022-01-23 | Hello, since the camera supports the Smart Home function, you may have a try. For more information, please check: https://support.reolink.com/hc/en-us/articles/4404570628633 | ReolinkDirect | 2022-01-24 |
| What could happen if the camera go below -10 degree ? | 2022-08-17 | Mine worked thru -20 C temperatures last January! | ET | 2022-08-17 |
| What could happen if the camera go below -10 degree ? | 2022-08-17 | -35 in Quebec. Still working! | Luky Luke | 2022-08-18 |
| What could happen if the camera go below -10 degree ? | 2022-08-17 | Mine worked fine last year at -18 Cel | Amazon Customer | 2022-08-18 |
| What could happen if the camera go below -10 degree ? | 2022-08-17 | Mine all worked OK at -35C, so -10C should be alright. | Amazing Customer | 2022-08-18 |
| What could happen if the camera go below -10 degree ? | 2022-08-17 | My cameras are outside in the winter down to -35 Celsius (about -31 Fahrenheit) with no problems. | Shaun M Bzdel | 2022-08-18 |
| What could happen if the camera go below -10 degree ? | 2022-08-17 | It gets below -40 here and I've been using them for over a year without any issues. | Matt | 2022-08-18 |
| What could happen if the camera go below -10 degree ? | 2022-08-17 | Hello! The experimental working temperature of the RLC-510A security IP camera is -10℃~+55℃ (14°F~131°F). It can be lower in reality. Even if the temperature is so low that the camera stops working, it would recover when thaws. Normally the camera would not be damaged by low temperature. | ReolinkDirect | 2022-08-20 |