| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can this poe camera rlc-810a work with alexa? | 2022-01-15 | Yes, assuming you use the Reolink software. | Ben L | 2022-05-09 |
| If the ftp server is down for a week, will the camera upload local recordings when it comes back online? | 2021-11-24 | Hello, we're afraid not. However, if you have inserted an SD card, the recodings should still be stored in the SD card. | ReolinkDirect | 2021-11-24 |
| When will the 2.8mm version be available? | 2022-06-02 | Hello. Sorry that we don't have a plan for the Poe camera with 2.8mm version currently. | ReolinkDirect | 2022-06-04 |
| When will the 2.8mm version be available? | 2022-06-02 | There is a 2.8mm version listed on their website, not sure why Reolink Direct says they're not produced | RvR | 2023-01-05 |
| Can this camera be used with another brand of poe nvr? | 2022-12-07 | I'm not sure, I use mine with just the memory card and save the motion notification to a folder on my phone and computer | Amazon2013 | 2022-12-08 |
| Can this camera be used with another brand of poe nvr? | 2022-12-07 | Hello, since different NVR suppliers may use different protocols and thus cause some compatibility issues, we can only ensure you full compatibility with Reolink PoE NVR. If you have any further questions, please feel free to contact us via Amazon Message. | A seller | 2022-12-10 |
| Can this camera be used with another brand of poe nvr? | 2022-12-07 | Hello, since different NVR suppliers may use different protocols and thus cause some compatibility issues, we can only ensure you full compatibility with Reolink PoE NVR. If you have any further questions, please feel free to contact us via Amazon Message. | ReolinkDirect | 2022-12-10 |
| Does the camera come with network cable? | 2022-05-09 | No. It comes with a network + separate power connector permanently attached, but it's only a foot or two long/max. You'll want to buy/make an ethernet cable yourself. | Ben L | 2022-05-09 |
| Does the camera come with network cable? | 2022-05-09 | Mine did not come with a network cable, except for a small, approximately 2 foot, cable to test it. I hope this helps. If you are installing one I would presume a cable would already be there | Panafan | 2022-05-09 |
| Does the camera come with network cable? | 2022-05-09 | Hello! Reolink 4Kxa0PoExa0outdoor IPxa0camera RLC-810A comes with a 1m ethernet cable for setting up. Reolink cameras supportxa0T-568B connectorsxa0andxa0CAT5, CAT6, CAT7 with 8 PINxa0Ethernet cables. The maximum supported length ofxa0CAT5xa0ethernet cable is 80 meters(260 feet), and for CAT6 & CAT7, 100 meters(330 feet).u200b Here is a recommendation of 60ft one：https://www.amazon.com/dp/B01AHYKDAK | ReolinkDirect | 2022-05-10 |
| do i need a nvr pr poe switch or can i download the app and just plug the ethernet cable into my telus modem to make it work? | 2022-01-06 | Hello, since it's a PoE camera, you will need to first power it with a 12V1A power adapter or a PoE switch/injector that supports IEEE 802.3af. If you need any recommendations, please feel free to contact us via Amazon Message. | ReolinkDirect | 2022-01-06 |
| do i need a nvr pr poe switch or can i download the app and just plug the ethernet cable into my telus modem to make it work? | 2022-01-06 | You will still need some form of Poe switch to power the camera. It doesn’t have to be an NVR | Evan P. | 2022-01-06 |
| do i need a nvr pr poe switch or can i download the app and just plug the ethernet cable into my telus modem to make it work? | 2022-01-06 | You will need either a PoE switch or a power adapter (Not included). A regular modem or consumer router will almost certainly not supply PoE. PoE Injectors may be an option as well if you get the right type. | Nestar | 2022-01-07 |
| does this camera also have a company water mark that is not removable? | 2022-07-09 | Hello. Yes, the logo on the camera cannot be removed. Also, if it is removed, the warranty would be invalidated. | ReolinkDirect | 2022-07-12 |
| What is the focal length? or viewing angle? | 2022-04-21 | Hi! Here is the specification for the lens of Reolink 4K security camera RLC-810A: f=2.8mm fixed; F=2.0, with IR-cut filter. The Field of View: Horizontal: 101°, Vertical: 55° | ReolinkDirect | 2022-04-22 |
| is it supports onvif? | 2022-02-15 | Hello, Reolink PoE cameras support such a protocol to work with some third-party software like Blue Iris, please don't worry about that. | ReolinkDirect | 2022-02-16 |
| is it supports onvif? | 2022-02-15 | Yes, it supports ONVIF, version 2.1 | Peter | 2022-02-16 |
| is it supports onvif? | 2022-02-15 | Reolink cameras support 2.1 version of onvif as far as I know. | G.P | 2022-02-16 |
| can it detect specifically just when police officers or police cars show up? | 2021-09-09 | No, it only tella you if there is a person or a vehicle. | Jaideep B. | 2021-09-09 |
| can it detect specifically just when police officers or police cars show up? | 2021-09-09 | Hello, though the Reolink AI camera like RLC-810A can detect person and vehicle to alert you timely, we're afraid it is still unable to distinguish the type of them. Any further questions, please feel free to contact us via Amazon Message. | ReolinkDirect | 2021-09-10 |