| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can this product save the video recordings on nas drive? what are the nas requirements, if any? | 2023-06-06 | Hello. Yes, this 5MP security camera supports recording to NAS. There are no specific requirements for the NAS. For more details, please refer to https://support.reolink.com/hc/en-us/articles/900000628566-How-Can-I-Have-My-Reolink-Camera-Record-to-My-NAS/ | ReolinkDirect | 2023-06-07 |
| Can this product save the video recordings on nas drive? what are the nas requirements, if any? | 2023-06-06 | Yes it can! It exposes an RTSP stream so if you have the right software that can watch that and point it to a NAS, it'll do it no problem, including Motion Alerts. | Alexandre Giard | 2023-06-07 |
| I have an nvr already from another company. will this camera work with it? | 2022-09-07 | I don’t think it work, if you read notes on this Reolink camera they said only works with there NVR. | boi vi | 2022-09-07 |
| I have an nvr already from another company. will this camera work with it? | 2022-09-07 | All IP based cameras will work as long as your NVR is IP based too. Unless you have an older one that uses coaxial connection in which case it won't work | Franck Sala | 2022-09-08 |
| I have an nvr already from another company. will this camera work with it? | 2022-09-07 | It depends on the support from the other companies NVR. However I would say it is unlikely. | Marc Bellini | 2022-09-08 |
| I have an nvr already from another company. will this camera work with it? | 2022-09-07 | Hello. It is not recommended to use this REOLINK 5MP PoE Outdoor cameras on third-party NVR, as there might be compatibility problems between Reolink Cameras and third-party NVR, and it's not conducive to troubleshooting. | ReolinkDirect | 2022-09-09 |
| Does this camera support h.264/h.265? | 2023-01-27 | Hello. The video format of this 5MP camera is only H.264, it does not support H.265. If you prefer a model that supports H.264/H.265, you may check RLC-820A: https://www.amazon.ca/dp/B08MQFJ2J5. | ReolinkDirect | 2023-01-29 |
| does this camera work with wireless wifi? Or do you have to plug it into the router? | 2023-03-24 | No wireless on this model It needs to plugged into a POE switch or NVR | Amazon Customer | 2023-03-24 |
| does this camera work with wireless wifi? Or do you have to plug it into the router? | 2023-03-24 | You will have to plug it to the PoE switch, which will power this camera and provide internet connection. You can’t connect this camera directly to WI-FI. | Leibin W. | 2023-03-24 |
| does this camera work with wireless wifi? Or do you have to plug it into the router? | 2023-03-24 | I should add, a POE switch is required between router and camera, so add that to the cost along with the ethernet wire. The good news is it works well, after you get used to the software, and support is good. | C. Eshom | 2023-03-24 |
| does this camera work with wireless wifi? Or do you have to plug it into the router? | 2023-03-24 | those are wired only but poe supply | Amazon Customer | 2023-03-24 |
| does this camera work with wireless wifi? Or do you have to plug it into the router? | 2023-03-24 | Its a POE (power over ethernet) camera, so yes it requires a single wire connection to the router, no separate power supply is needed. | C. Eshom | 2023-03-24 |
| does this camera work with wireless wifi? Or do you have to plug it into the router? | 2023-03-24 | https://m.media-amazon.com/images/S/aplus-media-library-service-media/e4b96fdc-1e6d-4022-87a4-800a6f2229fc.__CR0,0,970,600_PT0_SX970_V1___.jpg then from the switch/power to your router | Gilles Desrosiers | 2023-03-25 |
| does this camera work with wireless wifi? Or do you have to plug it into the router? | 2023-03-24 | Theis ones are wired but you can get WiFi option ones | josh | 2023-03-25 |
| does this camera work with wireless wifi? Or do you have to plug it into the router? | 2023-03-24 | Hello. This 5MP PoE outdoor security does not support a wifi connection. It needs to be plugged into the router for use. | ReolinkDirect | 2023-03-26 |
| Of course I have a poe hub, but Does the camera have a ethernet female plug ? | 2023-05-31 | Yes | TboneGreen | 2023-05-31 |
| Of course I have a poe hub, but Does the camera have a ethernet female plug ? | 2023-05-31 | Hello. Yes, this 5MP PoE security camera has an RJ45 network port that can be connected to your PoE hub. And please make sure your hub supports IEEE 802.3af, 48V active mode. | ReolinkDirect | 2023-06-01 |
| What budget injector can I use with this camera | 2022-05-23 | Hello! You can power RLC-520A 5MP PoE outdoor security IP camera with a DC12/2A power adapter. If you would like to power it with a PoE injector/switch, please make sure that it is 802.3af compliant (48V) and supports active mode. Note: Passive PoE injectors CANNOT work with Reolink PoE cameras. | ReolinkDirect | 2022-05-24 |
| Will this camera work with a reolink nvr hardware #h3mb16? | 2023-04-17 | Hello. Yes, this outdoor security camera can work with the NVR with the hardware version of H3MB16 to check the living video stream and save the recording video. However, since the NVR with the hardware version of H3MB16 can't support person/vehicle detection, the camera can only support motion detection after adding it to the NVR. | ReolinkDirect | 2023-04-18 |
| Will this camera work with a reolink nvr hardware #h3mb16? | 2023-04-17 | Yes, it works with my 2TB HDD 8-Channel NVR. | Plpl222 | 2023-04-18 |
| Does the smart person/vehicle work very well with these? I have the rlc 520’s without the smart detection and the false alarms are unbearable. | 2022-08-01 | Hello. Yes, this outdoor smart detection camera can significantly reduce false alarms by its smart person/vehicle detection as well as motion zone settings. You may refer to the video on how to set the smart detection if needed. | ReolinkDirect | 2022-08-02 |
| Can these cameras be viewed from outside the home without a cloud subscription? | 2022-05-02 | Yes | Rich S | 2022-05-02 |
| Can these cameras be viewed from outside the home without a cloud subscription? | 2022-05-02 | Hello, yes, as long as both your cameras and your devices are connected to the Internet, you can remotely access the cameras via Reolink App/Client without a cloud subscription. | ReolinkDirect | 2022-05-03 |
| field of vision? | 2022-12-27 | Hello. The field of vision for this security outdoor camera is Horizontal: 80°& Vertical: 42°. | ReolinkDirect | 2022-12-28 |
| field of vision? | 2022-12-27 | I believe you will find the answer in the specs | C. Eshom | 2022-12-28 |
| What temperature range does this camera can work | 2022-05-07 | All temperatures | josh | 2022-05-07 |
| What temperature range does this camera can work | 2022-05-07 | These cameras are rated for IP66 outdoor use, including extreme cold. I dont have the exact answer for temp rating. But I have 8 of these here in Ontario, Canada. We have winters that are extremely windy and -25c/-13F (feels like -30+c/-22F+ with Windchill) and we have summers that are over 35c/95F and get frequently heat warnings. My cameras have survived every winter and have never overheated in summer. Do they do fog up sometimes if there is a big rain storm and the temp is hot and humid, soon disapates once temp drops. Hope this helps | TechBytes | 2022-05-07 |
| What temperature range does this camera can work | 2022-05-07 | Hello, the Operating Temperature and Humidity of Reolink PoE Cameras is -10°C~+55°C (14°F~131°F) and 10%~90%. | ReolinkDirect | 2022-05-08 |
| How do i connect the camera to my ethernet poe cable? there is no information in the description. do i need extra adapters? | 2023-05-30 | Your question suggests you may not have a poe 'switch'? If or when you do, the ethernet cable(s) connects to it, and from it to camera. | C. Eshom | 2023-05-31 |
| How do i connect the camera to my ethernet poe cable? there is no information in the description. do i need extra adapters? | 2023-05-30 | Hello. This 5MP PoE security outdoor camera has an RJ45 network port. So you can use an ethernet cable to connect this camera to your PoE switch to power it up and don't need an extra adapter. Please kindly make sure your switch supports IEEE 802.3af, 48V active mode. | ReolinkDirect | 2023-06-01 |
| How do i connect the camera to my ethernet poe cable? there is no information in the description. do i need extra adapters? | 2023-05-30 | The part of the camera that mounts to the wall or ceiling has a cable/wire harness coming out of it about one foot long. This cable/harness has three connectors: a female RJ45 with weather proofing (for PoE or ordinary Gigabit), a female barrel plug that accepts IIRC 12v (not included), and a factory reset button. You can shove the entire assembly into the wall/cieling if you want a clean install | Paul | 2023-06-03 |
| Can you watch the live feed on a web page or does it have a GUI ? | 2022-09-27 | I don't know, I sent it back because it didn't work with the downloaded app, picture was clear but I couldn't control it | Arpad Hild… | 2022-09-27 |
| Can you watch the live feed on a web page or does it have a GUI ? | 2022-09-27 | Web page, just go to the camera's IP address. | Roger | 2022-09-27 |
| Can you watch the live feed on a web page or does it have a GUI ? | 2022-09-27 | Hello. Yes, the REOLINK Outdoor Security Camera RLC-520A could be accessed via web browsers. You may refer to: https://support.reolink.com/hc/en-us/articles/360003913793 | ReolinkDirect | 2022-09-29 |
| Does this camera work in Canada winter when temperatures below -20 degree | 2022-05-07 | Yes, we use them in Canadian northern winter and they work great | josh | 2022-05-07 |
| Does this camera work in Canada winter when temperatures below -20 degree | 2022-05-07 | Hello, the operating temperature and Humidity of Reolink PoE Cameras is -10°C~+55°C (14°F~131°F) and 10%~90%. | ReolinkDirect | 2022-05-08 |
| I've seen reports of the lens fogging up, even in new reviews in 2022, how have you found this camera ? | 2022-08-29 | That hasn't happened to my camera so far, winter may prove different. | C. Eshom | 2022-08-30 |
| I've seen reports of the lens fogging up, even in new reviews in 2022, how have you found this camera ? | 2022-08-29 | Hello. Sorry for the incovenice it may cause. Please do not worry, all Reolink products come with a 2-year warranty, you can contact us via Amazon message, we will provide you with the related warranty service. | ReolinkDirect | 2022-08-31 |
| I've seen reports of the lens fogging up, even in new reviews in 2022, how have you found this camera ? | 2022-08-29 | None of mine have ever fogged up. Good system. 👍 | Sergio F. | 2022-09-04 |