| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is the stand sold separately? I’d like another | 2023-05-28 | The stand/cover comes with the monitor. You'll see groves in the cover that allows you to position the monitor in 2 settings. | James Brough | 2023-05-29 |
| Is the stand sold separately? I’d like another | 2023-05-28 | Hi, thank you for your question. The monitor stand is not sold separately. Need more help please contact at admin@boifun.net | GelTopMe | 2023-05-30 |
| Doe is work with Thinkpad T480s? | 2023-02-19 | Ordered five units and sent them all back. Had connection issues. Always got a no signal. Tried getting the drives but the website is not very helpful. Go with the viewsonic they are a little more expensive not much though but well worth it! | Amazon Customer | 2023-02-19 |
| Doe is work with Thinkpad T480s? | 2023-02-19 | As long as you have either an HDMI and or a USB C outlet on the computer, it should work. | H. Nesbitt | 2023-02-20 |
| Doe is work with Thinkpad T480s? | 2023-02-19 | Of course! The Thinkpad T480s has an HDMI port and a USB-C™ connector (Thunderbolt™ 3 compatible), so you can connect this monitor via the HDMI or USB-C port. For more information about other product models' compatibility, just send your device model to "admin@boifun.net" and we can check it out for you. | GelTopMe | 2023-03-01 |
| What kond of connevtor i need to play switch using this monitor my switch only has usb-c. It doesnt have an hdmi. Please advise. | 2023-06-15 | You can connect it directly via a USB-C interface. But for a better experience, we recommend that you connect it through the HDMI interface in the Nintendo Switch Dock. Need more help please contact at admin@boifun.net | GelTopMe | 2023-06-16 |
| Can the Stable Monitor Stand be purchased separately? | 2023-05-29 | Hi, thank you for your question. However, the monitor stand is not sold separately. Need more help please contact at admin@boifun.net | GelTopMe | 2023-05-30 |
| If plugged with usb c do you still need another cable for the power supply? | 2023-03-04 | The monitor is powered by you computer while using the usb | Edison S. | 2023-03-04 |
| If plugged with usb c do you still need another cable for the power supply? | 2023-03-04 | Yes, the monitor cannot be powered by the same USB-C cord attached to the computer, that is only meant for video connection. A separate USB-C cord and wall adapter, included with the package, is required to power the portable monitor. | rna_ink | 2023-03-05 |
| What about for IMAC 2022, will it work as a second screen? | 2023-06-16 | Yes it will | Kevin Goulet | 2023-06-16 |
| Is stable mointor stand included in package? | 2022-12-06 | The monitor comes with a full cover that unfolds as a stand. There are 2 grooves in the cover giving you 2 different viewing angles. | James Brough | 2022-12-06 |
| Is stable mointor stand included in package? | 2022-12-06 | The cover can be used as a stand but it’s not the best. Buy aftermarket from Amazon it you want good stability though. | H. Nesbitt | 2022-12-06 |
| Is stable mointor stand included in package? | 2022-12-06 | Video could not be loaded | GelTopMe | 2022-12-07 |
| Can this be plugged directly into a mini pc tower and used as a main screen? | 2023-03-08 | Of course! It's a Plug&Play portable monitor and it doesn't require downloading any drivers to run. In addition, the monitor offers flexible connectivity options. You can hook it up via a USB C or an HDMI cable. Need more help please contact at admin@boifun.net | GelTopMe | 2023-03-09 |
| Can I use my laptops battery to run this screen? | 2023-01-06 | I just pulled the Power Cable from my Computer. Monitor Still on no Issues. They recommend the Power Adapter. But I have been running HDMI and USB-C for Power....no Adaptor. | Ryan Palmer | 2023-01-06 |
| Can I use my laptops battery to run this screen? | 2023-01-06 | Yes you can. | james hustler | 2023-01-06 |
| Can I use my laptops battery to run this screen? | 2023-01-06 | I can use it with power coming from my MacBook Pro, but it obviously does drain the laptop battery faster. So I have used it attached to a separate Power Bank and that works well. | Scott White | 2023-01-06 |
| Can I use my laptops battery to run this screen? | 2023-01-06 | No it needs to be plugged into an outlet | Super mama 3 | 2023-01-06 |
| Does this need to be plugged into an outlet? Can I plug it to my main monitor instead of an outlet? | 2023-01-19 | I connect direct to my main monitor and never had any power/charging issues. I've never have used the charge cable that came with it. | James Brough | 2023-01-19 |
| Does this need to be plugged into an outlet? Can I plug it to my main monitor instead of an outlet? | 2023-01-19 | It needs power. You can get power from a USB-c port from a dock or a monitor (if it can provide power). I have mine connected to a docking station with a USB-c cable | Raeng | 2023-01-19 |
| Does this need to be plugged into an outlet? Can I plug it to my main monitor instead of an outlet? | 2023-01-19 | Unsure of what you are asking....This is not a computer. I will need a power source I use my 2.0 USB port on my computer to power and HDMI for Video. | Ryan Palmer | 2023-01-19 |
| Will a usb c to usb a cord work ? | 2023-01-28 | For data it might, but then you you’d likely need to use another USB-C cord for power. | JP Casino | 2023-01-28 |
| Will a usb c to usb a cord work ? | 2023-01-28 | No | H. Nesbitt | 2023-01-29 |
| Will a usb c to usb a cord work ? | 2023-01-28 | Video could not be loaded | GelTopMe | 2023-02-01 |
| Does this support lower refresh rates? I need something that can work with my camera switcher at either 29.97 or 23.98 fps. | 2023-03-25 | Hi, Thank you for your question. The refresh rate of this portable monitor is 60Hz. Need more help please contact at admin@boifun.net | GelTopMe | 2023-04-26 |
| Can i connect 2 of these monitors, using only usb-c, to my 2018 macbook pro, to create a 3 display setup? | 2023-01-02 | Hi, thank you for your question. The 2018 MacBook Pro has two Thunderbolt 3 ports, so you can connect two monitors via the two Thunderbolt 3 ports and have three independent extended screens. Need more help please contact at admin@boifun.net | GelTopMe | 2023-01-03 |
| Can i connect 2 of these monitors, using only usb-c, to my 2018 macbook pro, to create a 3 display setup? | 2023-01-02 | I'm not entirely sure, but if you have the ports available, I don't see why you wouldn't be able to. | Edison S. | 2023-01-06 |
| I have a lenova ideapad 330 that has hdmi, type c usb 3.1 gen 1 and usb - i purchased an arzopa that doesn't work with my laptop - will you monitor? | 2023-01-09 | Sure the monitor has a mini HDMI input so you will have to buy an HDMI to mini HDMI cable from Amazon. I bought one and they are pretty cheap. As far as the USB C , it has a USB C input also and also a USB C power port. Try the USB C input first before the HDMI input , may save you a cable. I use it on a relatively cheap ACER and it works fine. Also works on Macbook Air. | H. Nesbitt | 2023-01-10 |
| I have a lenova ideapad 330 that has hdmi, type c usb 3.1 gen 1 and usb - i purchased an arzopa that doesn't work with my laptop - will you monitor? | 2023-01-09 | Yes, it is compatible with any device that has an HDMI output. There is no need to purchase any cables, BOIFUN provides all the cables you need. Note: Make sure the resolution of your device is 1920*1080. If your laptop's resolution is higher than it, the monitor will not be displayed, so you should need to change the setting in your device. Need more help please contact at admin@boifun.net | GelTopMe | 2023-01-12 |
| I have a lenova ideapad 330 that has hdmi, type c usb 3.1 gen 1 and usb - i purchased an arzopa that doesn't work with my laptop - will you monitor? | 2023-01-09 | I don’t see why it wouldn’t work. As long as you connect via USB C (or HDMI) it should work. | Edison S. | 2023-01-17 |
| For the sound, why so low even after setting changed to 100? | 2023-06-16 | Is the sound on your computer and screen at 100%? The basic purpose for this screen is to display and not for sound. | Kevin Goulet | 2023-06-16 |
| How tall is the screen top to bottom if laying sideways? | 2023-06-14 | This portable monitor product is 37.4cm long, 22.9cm wide, and 0.8cm high Need more help please contact at admin@boifun.net | GelTopMe | 2023-06-15 |
| How much does the monitor weigh with carrying case? | 2023-01-12 | 3.1 lbs | Pam F. | 2023-01-12 |
| How much does the monitor weigh with carrying case? | 2023-01-12 | Hi, Thank you for your question. It weighs about 1.9 pounds with the carrying case. These clever displays are a similar size and thickness to a typical laptop screen, so they can slide into a laptop backpack with no trouble. Need more help please contact at admin@boifun.net | GelTopMe | 2023-01-13 |
| Can i run the hdmi output of apple tv and use this monitor to watch tv? | 2022-11-29 | Yes, you can run teh HDMI output of apple TV. | Michael | 2022-11-29 |
| The sound of the speaker is very small, how to adjust the sound of the monitor？ | 2022-11-28 | Try turning up the volume. The sound I hear while using the device isn't small. | Carlie P. | 2022-11-29 |
| The sound of the speaker is very small, how to adjust the sound of the monitor？ | 2022-11-28 | Please connect the monitor to a power source, and then Scroll down the Roll Key in the main interface to open the volume menu, Adjust the volume to 100. However, if it still doesn't meet your needs, you can change the audio output in Windows/Mac/Phone to play sound from your device. Alternatively, connect it to an external speaker to get a better listening experience. Need more help please contact at admin@boifun.net | GelTopMe | 2022-11-29 |
| So this supports 72% ntsc colour gamut? can you confirm? | 2023-04-12 | The IPS panel boasts a seriously impressive 1,000:1 contrast ratio, along with 100% sRGB color space coverage and factory color calibration. Need more help please contact at admin@boifun.net | GelTopMe | 2023-04-26 |
| Is it compatible with Motorola edge android phone s | 2023-04-15 | Hi, Can you tell me the specific model of your Motorola edge android phone? When using a CtoC cable, please check whether the USB-C interface of your device supports video output. If yes, you can use the CtoC cable directly. You can consult the mobile phone manufacturer whether the mobile interface supports video output. If you are still worried about product compatibility, just send your device model to "admin@boifun.net" and we can check it out for you. | GelTopMe | 2023-04-26 |
| Why is there a hole on the bottom right corner? | 2023-02-11 | This can be used to cable lock the device to your workstation to prevent it being taken. | James Brough | 2023-02-11 |
| Will this work with fire tv stick? | 2022-11-29 | Of course. As a TV watcher, I also frequently connect this monitor to a TV stick. Set-up was a breeze! Turn the fire stick on, pick a channel and program, sit back, relax and enjoy. | mike byrne | 2022-11-29 |
| Will this work with fire tv stick? | 2022-11-29 | Video could not be loaded | GelTopMe | 2022-12-08 |