| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| If i buy this from amazon.ca do i get the outdoor cam v2 model with improved night vision etc?? | 2022-05-03 | No it is the V3 camera | Righton | 2022-05-03 |
| Est-il possible d’insérer une carte sim avec données cellulaires lte dans la caméra (au lieu de wifi)? | 2022-09-25 | Je ne crois pas. Tout ce que tu peux mettre, c'est une carte SD de 32 GB max. | Pierre D | 2022-09-25 |
| Where to put sd card? Camera slot or base slot? | 2023-01-04 | I have put an SD card in both and they seem to record the same thing. My guess is you can do either, but base slot seems to be preferable, in case your camera ever gets stolen and you want to still have access to the recordings. | Tom | 2023-01-04 |
| Where to put sd card? Camera slot or base slot? | 2023-01-04 | Camera is probably the best place for it, but when in doubt put one in both! | Joseph Mensah | 2023-01-04 |
| Where to put sd card? Camera slot or base slot? | 2023-01-04 | Hi Card should be installed in the base slot. | Aftab | 2023-01-04 |
| Can you add a V3 camera on the v2 base station and camera? | 2022-08-20 | The V3 don’t use or need the base. They connect directly to WiFi. I have 3 V3s and one base with 2 outdoor V2 cameras. All are visible on the app | Richard C. | 2022-09-07 |
| Could you extend the battery life if you used a battery pack and connected it via microusb? | 2021-12-18 | No | Susan Mills | 2021-12-18 |
| Is the base station required for the outdoor camera? I have the v3 indoor camera with no base station. Shouldn't they just connect the same? | 2022-09-28 | Your indoor camera is not rated for outdoor use and will most likely not last long in the elements! The outdoor camera is rated for outdoor use and is designed to be used with the base. It being battery operated may also be a reason for it requiring the base. | Joseph Mensah | 2022-09-28 |
| Is the base station required for the outdoor camera? I have the v3 indoor camera with no base station. Shouldn't they just connect the same? | 2022-09-28 | You need the base for them to work. Started package . Comes with base and camera. You can add cameras to it | karen | 2022-09-28 |
| Is the base station required for the outdoor camera? I have the v3 indoor camera with no base station. Shouldn't they just connect the same? | 2022-09-28 | The V3 Cam doesn't need the base, because it connects to wifi directly. The V3 IS rated for outdoor, however it needs to be wired. The V2 outdoor camera is also (obviously) rated for outdoor and DOES NOT require a wire (as it is battery powered), however it needs the base to connect to wifi, as it does not connect directly | Quincey | 2022-10-04 |
| Is this the v2 outdoor cam? Or still the older vrsion 1? | 2022-05-02 | I purchased the WYZE V2.30. I'm very pleased with it. | Robert McGhee | 2022-05-02 |
| Is this the v2 outdoor cam? Or still the older vrsion 1? | 2022-05-02 | There is no V1 or V2 for the outdoor cams. They are simply the Outdoor Cam. | Susan Mills | 2022-05-02 |
| Is this the v2 outdoor cam? Or still the older vrsion 1? | 2022-05-02 | I have v2. | Keith Varey | 2022-05-02 |
| Does the camera require a micro sd card? | 2022-03-04 | Doesn't require one, however you can use a mini SD if you want to capture and save data. | Keith Varey | 2022-03-04 |
| Does the camera require a micro sd card? | 2022-03-04 | No it does not. I've never added one and it works great. | Dean Hildebrandt | 2022-03-04 |
| Does the camera require a micro sd card? | 2022-03-04 | Yes it does | Darcy… | 2022-03-04 |
| Does the camera require a micro sd card? | 2022-03-04 | No. The card is optional. You can run the camera without a card. | Katharine R. | 2022-03-04 |
| Does the camera require a micro sd card? | 2022-03-04 | yes | Happy shopper | 2022-03-07 |
| Does this outdoor camera pan? | 2021-10-18 | No it does not pan. Also the battery life is not very good. I would not buy this again. | Amazon Customer | 2021-10-18 |
| Does this outdoor camera pan? | 2021-10-18 | No! It does not pan. It does have a much better color display in darker conditions. | Double D | 2021-10-18 |
| Does this outdoor camera pan? | 2021-10-18 | It works well but it does not pan ..... | Keith Varey | 2021-10-18 |
| Does this outdoor camera pan? | 2021-10-18 | No it doesn’t | C. MacDonald | 2021-10-18 |
| Does this outdoor camera pan? | 2021-10-18 | No it doesn't pan. | Susan Mills | 2021-10-18 |
| Does this outdoor camera pan? | 2021-10-18 | No | bill goodwin | 2021-10-18 |
| What is travel mode? | 2023-01-10 | Travel Mode lets you record videos to the microSD card without being connected to the internet. So even during internet outages, your outdoor cam is still working. | karen | 2023-01-10 |
| Will this work with the Wyze socket? So the camera is fully charged at all time? | 2022-08-06 | Yes it will work or you can install the wyze solar panel that I’m using it keeps my camera at full charge all the time I never have a issue with it work great but you need sun during the day on the solar panel | Robert F Potvin | 2022-08-06 |
| Can this base support 256 gb sd card? | 2022-04-30 | I didnt put it,but it works.Is up to you if you want to put it to see or play the video. | martin | 2022-04-30 |
| Does it work by itself ? Or Anything else needed? | 2021-08-18 | They use rechargeable batteries | Ken Speller | 2021-08-18 |
| Does it work by itself ? Or Anything else needed? | 2021-08-18 | You need the home base or station for it to work. The base or station will linked the cams to your home Wi-Fi in order to work for viewing through the cams | Happy shopper | 2021-08-18 |
| Does it work by itself ? Or Anything else needed? | 2021-08-18 | Just the app on your phone | Righton | 2021-08-18 |
| Does it work by itself ? Or Anything else needed? | 2021-08-18 | It requires the hub which can run up to 4 cameras. Any more requires another Hub. | Glen \. | 2021-08-18 |
| Does it work by itself ? Or Anything else needed? | 2021-08-18 | Wyze Base station & Internet | HMN | 2021-08-21 |
| La caméra enregistre pas si je suis loing . Pourquoi?.. De plus toutes les explications sont en engrais | 2022-06-08 | Voir dans les paramètres il y a moyen d'ajuster la sensibilité, et oui en anglais seulement Google traduction | Client d'Amazon | 2022-06-08 |
| La caméra enregistre pas si je suis loing . Pourquoi?.. De plus toutes les explications sont en engrais | 2022-06-08 | Il exist une zone pour détecter les mouvements. La zone est ajustable mais limitée. | Ghis | 2022-06-09 |
| Is original base station the same for original outdoor camera and new V2 camera? | 2022-09-22 | I dont have an answer to that..but I got the base station with three outdoor v2 cameras but the recording of videos to the SD card is fraud. I put the appropriate SD cards in all my cameras and the Base station and nothing gets recorded unless you sit there and press 'record' everytime you want to record something..which is useless. I worked with the Support team and they couldnt figure it out. I had to end up getting the cloud service and pay an annual fee every year. | TM | 2022-09-23 |
| Can you watch video stored on the sd card without a subscription like you can on the wyzecam v3? | 2022-09-22 | I don’t think so. I have an micro SD cards in my cameras and the base station. So far I don’t see any recordings on the cards. And in the camera settings, unlike the V3, there is no option to record “everything” or just “motion”! Perhaps you get this with the camplus+ subscription? | Richard C. | 2022-09-22 |
| Can you watch video stored on the sd card without a subscription like you can on the wyzecam v3? | 2022-09-22 | I wish.. they have the SD slot on camera and base station, And it doesn’t even work what’s the point of putting it there in the first place | mickey | 2022-09-22 |
| Can you watch video stored on the sd card without a subscription like you can on the wyzecam v3? | 2022-09-22 | Yes and No, on the outdoor V2 it only save the detected events on the SD card where on the Wyzecam v3 you can save continuous video on the as card and see more than just the detected events | Gary Yamamoto | 2022-09-22 |
| Can you see the live stream for all the time you want without interuption and viewer interaction? | 2022-09-08 | Not sure I understand what you mean. In the app you can watch any camera live for as long as you want. You can optionally enable the camera microphone to hear what’s going on. Or enable your microphone to speak through the camera speaker. Or turn on the Alarm. But “live” is real time, separate from recording or motion alerts. | Richard C. | 2022-09-22 |
| Can this continuously record? Such as being able to playback every second/minute you want? Like the other Wyze products do. | 2023-06-10 | No | jason henkel | 2023-06-10 |
| Does it capture everything? Or it need motion ? I planning to put it in backyard as we dont have fence ? Do i need to pay for storage? | 2021-08-17 | You need to buy a extra from the dealer for storage | Michel | 2021-08-17 |
| Does it capture everything? Or it need motion ? I planning to put it in backyard as we dont have fence ? Do i need to pay for storage? | 2021-08-17 | No. It’s only motion… missing a lot, and if you have it on record mode for too long (3-8 hours)…battery is used up (recommend plugging in if you can set it up). Even in the mini list features I have to recharge 1-2 months…huge pain and so much trouble to get very long ladder out each time fir my set of 4 cams. And paid monthly or annual services are not available to Canada either. :( | TeriCiproVictim | 2021-08-17 |
| Does it capture everything? Or it need motion ? I planning to put it in backyard as we dont have fence ? Do i need to pay for storage? | 2021-08-17 | it wont capture everything if you need it as a stand alone security camera I would not recommend it, you can but a storage card and install it in the base unit | rob lawler | 2021-08-17 |
| Does it capture everything? Or it need motion ? I planning to put it in backyard as we dont have fence ? Do i need to pay for storage? | 2021-08-17 | The outdoor camera needs to detect motion to start recording. You should buy the outdoor starter kit as it includes the hub needed to connect to your wifi network. You do not pay for storage. | Gord W. | 2021-08-17 |
| Does it capture everything? Or it need motion ? I planning to put it in backyard as we dont have fence ? Do i need to pay for storage? | 2021-08-17 | Yep buy the extra storage. Mine is in the backyard, hoping to capture wildlife activity, but rarely goes off. And we have a lot of wildlife activity going on. It is tripped when one of us humans walks into the frame. I tried to mount above my garage to capture car break-ins at night, but the wifi is in the back of the house and the driveway is in the front, so the camera doesn't work when it's too far away from wifi. | C. MacDonald | 2021-08-17 |
| Why can’t i find a base station for sale on amazon canada? do i need to buy this directly from wyze? | 2022-04-24 | It may be a supply issue. Mine came from Amazon. | Libby Tardalo | 2022-04-24 |
| Why can’t i find a base station for sale on amazon canada? do i need to buy this directly from wyze? | 2022-04-24 | Yes | J.W.McDonald | 2022-04-24 |
| Why can’t i find a base station for sale on amazon canada? do i need to buy this directly from wyze? | 2022-04-24 | Can only buy the starter bundle ( which includes camera and base station ) on the Canadian site. I don't think at this point Wyze US ships to Canada. | Keith Varey | 2022-04-24 |
| says run up to 4 cams off one base station so can you buy JUST the camera alone? | 2023-05-22 | I am pretty sure you can. In fact, I did buy an extra camera. I have one wired and two wireless. | R Langdon | 2023-05-22 |
| says run up to 4 cams off one base station so can you buy JUST the camera alone? | 2023-05-22 | I bought the base station plus a cam. I later bought another cam and had no problems adding it on. | Susan Metzger | 2023-05-23 |
| Why does the wyze website say it will take a 128gb card | 2022-08-16 | The new outdoor cams with a battery can handle one. I am using 128Gb cards. However, out of two cameras one worked first try. The other keeps saying “no card”. I saw a support note saying the workaround is to format that card on a pc then try again. I haven’t gotten around to trying this so I cannot confirm it yet. I can just report the cards do work. | Richard C. | 2022-08-16 |