| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| If I return do I have to pay postage? | 2021-04-22 | No | MattP | 2021-05-11 |
| Do i need to subscribe to their cloud service? or i can i use it with just an sd card? | 2021-04-14 | No. You do NOT need to subscribe to their cloud service. Personally I save it all to the SD card and keep myself off the cloud entirely. I've even placed the cameras on their own network and block WAN access except for firmware updates. | Jonathan Aschenbrener | 2021-04-14 |
| Do i need to subscribe to their cloud service? or i can i use it with just an sd card? | 2021-04-14 | Use can the SD card. Cloud Service subscription is optional. I am using the SD card | Sam | 2021-04-14 |
| Do i need to subscribe to their cloud service? or i can i use it with just an sd card? | 2021-04-14 | You will need to sign up for the Free Unlimited Viewing plan to use the camera and SD Card full-featured using the Amcrest Smart Home App. Amcrest Team | Amcrest Direct CA | 2021-04-14 |
| Do i need to subscribe to their cloud service? or i can i use it with just an sd card? | 2021-04-14 | I can be used standalone with SD card or with your own network video recording device. | sifumimi | 2021-04-14 |
| Do i need to subscribe to their cloud service? or i can i use it with just an sd card? | 2021-04-14 | You only need to subscribe to the cloud service if you want access to motion-activated recordings via the cloud. If you have a MicroSD card installed in the camera, you can access motion-activated recordings from there without a cloud subscription. | Amazon Customer | 2021-04-14 |
| Do i need to subscribe to their cloud service? or i can i use it with just an sd card? | 2021-04-14 | No, there's no need to sign up as it is OPTIONAL. The unit/SD card is supported up to 128gb. And it loop recording. I only use 64bg and clean up/format the disk space so very often that it never runs out. Hope this helps. | Elbert | 2021-04-15 |
| How do you install the sd micro card? | 2021-04-17 | There is a small flap that needs to be unscrewed. | Dinesh | 2021-04-18 |
| How do you install the sd micro card? | 2021-04-17 | There is a plate that can be unscrewed with a slot for it on the side/ back of the unit. | Scott O'Brien | 2021-04-18 |
| How do you install the sd micro card? | 2021-04-17 | Take off the cover with your Philips screwdriver and there is a slot inside push it in until it locks in place | Amazon Customer | 2021-04-20 |
| Is the electrician cord provided weather proof? If not where can I get one that fits? | 2021-05-11 | This model is meant to be mounted to a wall. I use mine outdoors; however, the ethernet and power cords needs be fed through a hole in the wall or under your soffit. All the power cords will then be indoors. | messiahoffunk | 2021-05-11 |
| Is the electrician cord provided weather proof? If not where can I get one that fits? | 2021-05-11 | It is bur you need to make sure where you plug it is also waterproof. We had ours wired in using the camera wire but then the electrician wired it in so it isn't just in a plug although if it's an outside plug in it should be weather proof also | Amazon Customer | 2021-05-11 |
| Is the electrician cord provided weather proof? If not where can I get one that fits? | 2021-05-11 | No it’s a basic indoor plug in power supply. You can buy outdoor rated direct burial wire that can exposed to the elements and just splice it into the supplied power supply once the cable is protected again (garage, house etc) | MattP | 2021-05-11 |
| Is the electrician cord provided weather proof? If not where can I get one that fits? | 2021-05-11 | Mine just survived a Canadian winter on my back deck, no issues so far, got it in October! | Chris | 2021-05-11 |
| I was asking can you record and view from your smart phone. | 2021-03-27 | YES | Emep91 | 2021-03-28 |
| I was asking can you record and view from your smart phone. | 2021-03-27 | Yes Amcrest Team | Amcrest Direct CA | 2021-03-29 |
| Est-ce que elle fonctionne avec application Amcrest View pro | 2021-04-03 | Je sais pas moi j’utilise Amcrest Smart home | Simon | 2021-04-03 |
| Est-ce que elle fonctionne avec application Amcrest View pro | 2021-04-03 | Nous n'avons jamais pu la faire fonctionner | bety | 2021-04-03 |
| Est-ce que elle fonctionne avec application Amcrest View pro | 2021-04-03 | Je ne peux pas répondre pour Amcrest View pro. Je l'utilise avec Amcrest Smart Home sur Android 8.1 sans problème. | Normand | 2021-04-03 |
| Est-ce que elle fonctionne avec application Amcrest View pro | 2021-04-03 | Oui, pour Live View uniquement. La caméra fait partie des technologies Amcrest Smart Home. L'application Amcrest Smart Home est l'application de gestion de cette caméra. Équipe Amcrest | Amcrest Direct CA | 2021-04-06 |
| Am buying your indoor camera as well. Can both view etc from the same app? Which app to run both? | 2021-04-10 | On phones there are 2 different Amcrest apps. Some cameras work with one or the other for full features; however, Amcrest Viewer Pro app can view all of your cameras. The desktop app for PC is what I use - it has so many features it's like the setup at a bank. | messiahoffunk | 2021-04-10 |
| Am buying your indoor camera as well. Can both view etc from the same app? Which app to run both? | 2021-04-10 | New ones run off amcrest smart home and old ones off amcrest view pro. New app is better overall, more consistent connection and overall performance. Just make sure both run off same app cause you cant switch and connect old to new and vice versa. Wasnt happy about that but is what it is. Overall recommend the newer ones. | Mirko | 2021-04-10 |
| Am buying your indoor camera as well. Can both view etc from the same app? Which app to run both? | 2021-04-10 | If I’m not mistaken all Amcrest cameras can be viewed from the same app | Amazon Customer | 2021-04-10 |
| Am buying your indoor camera as well. Can both view etc from the same app? Which app to run both? | 2021-04-10 | Yes you can add multiple cameras from amcrest in the same app. Which app to run depends on the camera. Amcrest view pro / smart home etc. Just follow the link provided along with camera. | Dinesh | 2021-04-11 |
| Am buying your indoor camera as well. Can both view etc from the same app? Which app to run both? | 2021-04-10 | This is not a direct answer to your question, but in my experience Amcrest products are not always aligned for compatibility, I had indoor cameras prior to buying this one, and it turned out they required different apps to get them setup.Just be aware of possible incompatibilities. | alpha polaris | 2021-04-11 |
| Am buying your indoor camera as well. Can both view etc from the same app? Which app to run both? | 2021-04-10 | Yes, you can use the Amcrest View Pro App to View IP and Smart Home Cameras. The Amcrest Smart Home App will be the managing App for the ASH420-B-CA. Amcrest Team | Amcrest Direct CA | 2021-04-12 |