| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| if the working temp. ranges from -10, does it mean it cannot withstand the Canadian cold where temp. can be as low as -30 or more? | 2021-01-19 | So far this winter the lowest it has gone is -15 C and the camera has operated with no problems. | Condo | 2021-01-19 |
| if the working temp. ranges from -10, does it mean it cannot withstand the Canadian cold where temp. can be as low as -30 or more? | 2021-01-19 | I am in Ottawa Canada and both of mine have worked flawlessly through all seasons. | Michael | 2021-01-19 |
| if the working temp. ranges from -10, does it mean it cannot withstand the Canadian cold where temp. can be as low as -30 or more? | 2021-01-19 | I live on the west coast of Canada where the temperature is not an issue. With -30 I would be concerned with the battery life and lubricant in the motor for panning and tilting. Might be best to ask the manufacturer. | Carl G | 2021-01-19 |
| if the working temp. ranges from -10, does it mean it cannot withstand the Canadian cold where temp. can be as low as -30 or more? | 2021-01-19 | This is an excellent camera however yes even with a solar panel it often doesn’t charge below -1 C for any length of time. My camera is still running at @ 75% and temp in Canada has been around 0 to -10. No failures yet but we’ll see how long it lasts before warmer weather comes. I find if +1 or so the solar charges about 1 he max per day. Still holding. | DaveC | 2021-01-19 |
| if the working temp. ranges from -10, does it mean it cannot withstand the Canadian cold where temp. can be as low as -30 or more? | 2021-01-19 | Although I have owned this camera sine May 2020 and also live in Canada we have had a mild winter so far. I don’t think the temperature has dropped as low as -10. I think if the stated lowest operating temperature is -10 you should believe it. I don’t think they would say so if it wasn’t true. | Frank Q. | 2021-01-20 |
| if the working temp. ranges from -10, does it mean it cannot withstand the Canadian cold where temp. can be as low as -30 or more? | 2021-01-19 | Hi.I'm afraid that the Working Temperature of Argus PT battery cameras is between -10°C~+55°C(14°F-131°F). Please kindly note that it will take about double of the time to fully charge the battery-powered camera under environment temperature 0 ℃- 10 ℃ than the normal environment temperature.You need to install the camera under the proper environment to extend their battery life. | ReolinkDirect | 2021-01-25 |
| Can this be screwed into vinyl siding? | 2021-01-15 | yes, canscrew to anything, just need vinyl screws. I would glue it using Outdoor super glue . | userman46 | 2021-01-15 |
| Can this be screwed into vinyl siding? | 2021-01-15 | Yes it comes with screws, and anchors. I ordered metal clips that slide into and hook under siding instead. | Amazon Customer | 2021-01-15 |
| How many megapixels is this camera? 3, 4 or 5 MP | 2021-04-22 | Video could not be loaded | KimintheCounty | 2021-04-22 |
| How many megapixels is this camera? 3, 4 or 5 MP | 2021-04-22 | Video could not be loaded | Michael | 2021-04-22 |
| How many megapixels is this camera? 3, 4 or 5 MP | 2021-04-22 | Hello, Argus PT is a 2MP(1080P) camera. | ReolinkDirect | 2021-04-26 |
| What is the range ? | 2021-05-22 | About two hundred feet with clarity | Lionel Lisafeld | 2021-05-22 |
| What is the range ? | 2021-05-22 | At least 50 feet with very clear image. We can see at least 150 feet from our back yard across the street to our neighbours front door. | Douglas Walsh | 2021-05-22 |
| What is the range ? | 2021-05-22 | Hello, if you are asking about the Pan& Tilt angle, then it is 355° Pan & 140° Tilt. | ReolinkDirect | 2021-05-27 |
| Does it come with a battery charger (other than solar panel) included in price? | 2021-03-08 | The solar panel is a separate purchase. Outside of this you charge it with a USB connection. | DaveC | 2021-03-08 |
| Does it come with a battery charger (other than solar panel) included in price? | 2021-03-08 | No. I believe it came with a short microUSB to USB-A cord that would allow you to charge it from a computer or charging brick though. | RubberCheese | 2021-03-08 |
| Does it come with a battery charger (other than solar panel) included in price? | 2021-03-08 | This one doesn’t come with the solar panel. You have to buy it separately. | DaveC | 2021-03-08 |
| Does it come with a battery charger (other than solar panel) included in price? | 2021-03-08 | It comes with a USB charging cable, you must provide your own charger. We found that the solar panel could not keep the camera charged enough for the busy area we have it in so we permanently connected a charger and cable | Lance Bergeron | 2021-03-08 |
| Does it come with a battery charger (other than solar panel) included in price? | 2021-03-08 | Yes it comes with a USB cable to charge it | Derek Bradbury | 2021-03-09 |
| Does it come with a battery charger (other than solar panel) included in price? | 2021-03-08 | no | Randy M. | 2021-03-09 |
| Does it come with a battery charger (other than solar panel) included in price? | 2021-03-08 | Hi.This Argus PT camera comes with a 5V 2A mirco USB cable. But you need to purchase a universal 5V 2A power adapter yourself. Here is the link for reference: https://support.reolink.com/hc/en-us/articles/900000544223-What-Power-Adapter-I-Can-Use-to-Charge-the-Battery | ReolinkDirect | 2021-03-11 |
| Can userman46 or anyone suggest the best vinyl clip or any other mount that allows for horizontal alignment of the screws along vinyl siding? | 2021-01-24 | Hello, there. You can screw the camera into the vinyl siding, but for further recommendations, it would be so nice of you if you could contact us via Amazon Message so we can better know your installation spot. Expect your reply! | ReolinkDirect | 2021-02-02 |
| Can i change mounting orientation to horizontal, so i can use no drill vinyl siding screws hanger for outdoor mount home security camera? | 2021-01-16 | Yes you can | Roger R | 2021-01-16 |
| Where do you install the micro sd card | 2022-03-18 | There’s a little slot in the side of camera housing | Penny | 2022-03-18 |
| Where do you install the micro sd card | 2022-03-18 | You move the camera full in 1 direction, the slot is behind the round area once moved. | DaveC | 2022-03-18 |
| Where do you install the micro sd card | 2022-03-18 | Video could not be loaded | Tom Sachade | 2022-03-18 |
| Does anyone experience remote access problems - have not been able to access recorded events remotely, though received notifications? | 2021-02-10 | You can’t view these events unless you remove the sd card a poor software design in my opinion | Lionel Lisafeld | 2021-02-10 |
| Does anyone experience remote access problems - have not been able to access recorded events remotely, though received notifications? | 2021-02-10 | Hello, please provide the system status and UID of your camera via Amazon message for further assistance. | ReolinkDirect | 2021-02-15 |
| To seller: Is this the same as the one that cost $219.99 (with solar panel combo) or different? | 2021-01-22 | It is the same camera. I purchased the camera and photocell separately. good quality picture. | Amazon Customer | 2021-01-23 |
| To seller: Is this the same as the one that cost $219.99 (with solar panel combo) or different? | 2021-01-22 | Hello, yes, the camera is the same as the one in the combo of Argus PT with solar panel. But here it doesn't come with the solar panel, for your information. If you have other questions, please talk with us via Amazon Message. | ReolinkDirect | 2021-02-02 |