| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Why does camera disconnect recording after my phone screen is off?? | 2019-03-02 | Might be because Amcrest cameras are junk. | Amazon Customer | 2020-04-20 |
| Can i turn off the camera from the application | 2020-06-27 | yes you can turn video on and off from the application | Iceman | 2020-06-27 |
| Can i turn off the camera from the application | 2020-06-27 | No, you cannot turn off (power off) the camera from the app. You can add or delete camera through the app device manager. If you need to power off the camera, you need to unplug it. | Wahaman | 2020-06-27 |
| Can i turn off the camera from the application | 2020-06-27 | No | GB | 2020-06-27 |
| Is it poe capable? seller, do you have any amcrest poe cameras? i think wireless is unreliable and since you need to power it up anyway why not poe? | 2020-02-10 | Technically no, this camera does not support POE but you can get a POE extractor that will use a POE line and pull the power off to feed into the 5V 7.5W power port ... which essentially gives you the same result. Don't try and use a lot of cameras at the same time ... they're OK for recording to a security recorder ... but not great for live viewing of an event (which I tried to do) ... multiple live cameras requires a fair amount of horsepower and bandwidth ... and these cameras just aren't that up to date. You can get full details, including the user manual and tech specs at: https://amcrest.com/amcrest-1080p-wifi-video-security-ip-camera-pt-ip2m-841b-v3.html | YEG_Bob | 2020-02-10 |
| Is it poe capable? seller, do you have any amcrest poe cameras? i think wireless is unreliable and since you need to power it up anyway why not poe? | 2020-02-10 | It is NOT POE capable. | Joe Public | 2020-02-10 |
| Is it poe capable? seller, do you have any amcrest poe cameras? i think wireless is unreliable and since you need to power it up anyway why not poe? | 2020-02-10 | This one is not POE compatible, look for a version 841EB or 841EW. | Rob H. | 2020-02-10 |
| Is it poe capable? seller, do you have any amcrest poe cameras? i think wireless is unreliable and since you need to power it up anyway why not poe? | 2020-02-10 | It is not rated as poe but it can be set up to connect with an ethernet cable | School Books For Less! | 2020-02-10 |
| Is it poe capable? seller, do you have any amcrest poe cameras? i think wireless is unreliable and since you need to power it up anyway why not poe? | 2020-02-10 | This one is not. It appears they have a new version that is though. Keeping in mind that this is an indoor camera, I think the WiFi works just fine as long as its recording to an SD card. Streaming to an NVR might be a bit much. | JF | 2020-02-10 |
| Will this work with wifi but without internet access (for viewing elsewhere on local network)? | 2022-04-01 | it should work fine on a local network as long as there is a wireless router | Warren | 2022-04-01 |
| Will this work with wifi but without internet access (for viewing elsewhere on local network)? | 2022-04-01 | If they are connected to wifi, you can open the application and view from your phone/tablet that is connected to another network (wifi/4G…) when outside the house. You don’t need to be connected to the same network | Ghida Sabra | 2022-04-01 |
| Will this work with wifi but without internet access (for viewing elsewhere on local network)? | 2022-04-01 | Yes. For example I used to go to work and connect on their wifi and I could check on my foster kitties. | Gisele Villeneuve | 2022-04-01 |
| Will this work with wifi but without internet access (for viewing elsewhere on local network)? | 2022-04-01 | Yes | Gido | 2022-04-01 |
| Will this work with wifi but without internet access (for viewing elsewhere on local network)? | 2022-04-01 | Yes. I saved the videos to the card, then viewed them by browsing to the on-board web server. No need for Internet access. | Dave Grenier | 2022-04-01 |
| Will this work with wifi but without internet access (for viewing elsewhere on local network)? | 2022-04-01 | Yes as long it's WiFi with or without internet access, the important is the WiFi itself. As long as you still in range of your wifi you will be able to connect to the cam by the app. | ImNotARobot | 2022-04-02 |
| Will this work with wifi but without internet access (for viewing elsewhere on local network)? | 2022-04-01 | oui mais il faut etre dans le même network et utiliser l'application version ordinateur fourni avec le caméra car l'application mobile fonctionne en mode cloud . | SAD | 2022-04-02 |
| how many seconds delay before receive the alert notification ? | 2020-02-13 | Sometimes I have got them I think over a minute maybe 2 minutes later, personally I have had to buy Ring Cameras since buying amcrest, I own 5 amcrest cameras and they only work in live mode, I do not get recordings from any of the cameras only alerts and a time stamp that a camera has detected motion. My house has been robbed 3 times since getting Amcrest cameras and still do not have a single image of the person tormenting my life. I literally hate this company who tech support are completely useless and can not fix the cameras issues. | ez-buy-canada | 2020-02-15 |
| Does it have auto tracking mode | 2022-09-06 | yes , the camera have auto trackıng mode | BURBO | 2022-09-06 |
| Does it have auto tracking mode | 2022-09-06 | No | Tim Thompson | 2022-09-06 |
| Does it have auto tracking mode | 2022-09-06 | no tracking mode | Client d'Amazon | 2022-09-06 |
| Do you experience - failed to connect issue. I should plug and unplug camera every other day. so-if I am not home-forget the survellance | 2018-09-02 | i had similar issue. i would contact their support....support is free for lifetime and is actually very good. | cl | 2018-09-03 |
| It's just sad that only offering wifi camera and no poe cameras from amcrest. why is that amcrest? | 2020-04-20 | That was exactly what I said | Amazon Customer | 2020-04-20 |
| It's just sad that only offering wifi camera and no poe cameras from amcrest. why is that amcrest? | 2020-04-20 | This model doesn’t have POE but they do have others with POE but STAY AWAY from Amcrest; their support is abysmal. Great hardware, terrible support. | edk | 2020-04-20 |
| Can this camera be hard-wired with an ethernet cable instead of using it wirelessly? | 2019-01-10 | Yes it can. | Gui² | 2019-01-10 |
| Can this camera be hard-wired with an ethernet cable instead of using it wirelessly? | 2019-01-10 | yes | ToT | 2019-01-10 |
| Can this camera be hard-wired with an ethernet cable instead of using it wirelessly? | 2019-01-10 | Yes. It will still need power though. As far as I'm aware it can't be powered over ethernet directly, but the power adapter is just a USB lead (5v), so you could potentially get a PoE splitter and feed it power that way at the camera. | JF | 2019-01-10 |
| Can this camera be hard-wired with an ethernet cable instead of using it wirelessly? | 2019-01-10 | wireless available | CARREY CENTER STORE | 2019-01-10 |
| Is the Pan and Tilt motorized? | 2022-06-28 | yes it is. works great | sadie 1 | 2022-06-28 |
| Is the Pan and Tilt motorized? | 2022-06-28 | Yes, pan and tilt are motorized | ARICI STORE | 2022-06-28 |
| Is the Pan and Tilt motorized? | 2022-06-28 | Yes, pan and tilt are motorized | Guy | 2022-06-28 |
| Is the Pan and Tilt motorized? | 2022-06-28 | Yes it's motorized. | JF | 2022-07-01 |
| Combien de go consomme cette caméra par jour ou mois merci | 2021-03-28 | 0 je n'enregistre pas je regarde de temps en temps seulement sur mon cell | claude | 2021-03-29 |
| Combien de go consomme cette caméra par jour ou mois merci | 2021-03-28 | aucun, ça fonctionne avec la bande passante de ton wifi | mathieu gaudreau | 2021-03-29 |
| Does the camera have visible lights when it’s working? | 2019-08-17 | At night yes. | Amazon Customer | 2019-08-17 |
| Does the camera have visible lights when it’s working? | 2019-08-17 | In night mode the irlight are visible, I don't remeber if it had other kind of light showing during day (light) time | Amazon Customer | 2019-08-17 |
| Does the camera have visible lights when it’s working? | 2019-08-17 | Not during the day. At night you can see the infrared lights though. | Jim T | 2019-08-18 |
| Does the camera have visible lights when it’s working? | 2019-08-17 | If you are looking at the infrared illuminator LEDs which are arranged in a ring around the lens, at night/dark room, there is a faint red light visible when they are active. This is pretty much the case with nearly every camera that features such infrared LED arrays. Using the web configuration interface, under "Camera - Configuration - Indicator light", you can turn the green LED located on the back of the camera, on and off. It's a small LED and not that bright. There are no Ethernet (network cable) or WiFi connection and activity LEDs. | IAMC | 2019-08-18 |
| Has anyone used this for live stream on OBS and was able to disable the time and info that shows on screen (overlay)? | 2020-01-27 | I haven't live stream, but in the User interface via web page you can disable the OSD (on screen display). | Amazon Customer | 2020-01-27 |
| Has anyone used this for live stream on OBS and was able to disable the time and info that shows on screen (overlay)? | 2020-01-27 | I still cant get this camera to work. none of there software works, updates and all or firmware. | Amazon Customer | 2020-01-28 |
| Can this camera be configured to only be viewed locally without using their cloud? | 2022-09-05 | Yes | DyG store | 2022-09-05 |
| Can this camera be configured to only be viewed locally without using their cloud? | 2022-09-05 | Yes . Direct browser or better using Amcrest View Pro. | Gerberg | 2022-09-05 |
| Can I store files on FTP server in mp4 format directly? | 2019-02-01 | Yes but there is a 2 year old bug that causes the files to randomly be deleted. I'd look for another brand. | Pres | 2019-02-01 |
| If i put this on a vlan without any internet access will it still function over rtsp? | 2020-05-21 | If you don't have this camera yet, don't buy it. I bought 5 and they are so unreliable, I will NEVER buy Amcrest products again. I looked carefully at reviews before I bought, and they had literally thousands of 4 and 5 star reviews, which after I looked more back (after I got the junk delivered) they were for not just this model but every Amcrest model there is, and I am sure they were paying some third world persons 5¢ each just for 5 star reviews. I almost NEVER give bad reviews, I usually find the good in everything, but don't waste your money on these. As for your question, I don't know the answer. | peglomaniac | 2020-05-22 |
| does it follow the movement and can it be set for humans only? | 2022-05-30 | It doesn’t follow movement or select only humans but it does allow you to select an area of what is visible to activate and start recording. For instance you can select only the top half of the visible frame so that pets can walk below the picture and not set off the camera or recording… | av | 2022-05-30 |
| does it follow the movement and can it be set for humans only? | 2022-05-30 | it does not follow movement. unless there is a new version of firmware, it does not have human/face detection. it will detect movement though.... the area of the image to be used for detection, as well as the intensity of movement is adjustable | Amazon Customer | 2022-05-31 |
| Which version is this camera (latest model is v3)? is the viewing angle 90 or 85 degrees? what is the maximum sd card size (v3 is 256gb on website)? | 2020-01-26 | If you don't have this camera yet, don't buy it. I bought 5 and they are so unreliable, I will NEVER buy Amcrest products again. I looked carefully at reviews before I bought, and they had literally thousands of 4 and 5 star reviews, which after I looked more back (after I got the junk delivered) they were for not just this model but every Amcrest model there is, and I am sure they were paying some third world persons 5¢ each just for 5 star reviews. I almost NEVER give bad reviews, I usually find the good in everything, but don't waste your money on these. As for your question, I don't know the answer. | peglomaniac | 2020-05-22 |