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us |
Dzees |
B0CBLT78GR |
RL2VDS480Q0ZZ |
Verified Purchase |
Peyton |
1.0 |
Poor Quality |
The charging port on the back of the bird feeder is broken. I have contacted Amazon multiple times to get a replacement and they still have not sent me a replacement. It has been 2 months since the issue was reported. |
喂鸟器后部的充电端口被打破。 我已经多次联系了亚马逊以获得替代品,但他们仍然没有给我替换。 自报告已报告以来已经2个月了。 |
2024-06-05 |
2024-06-08 01:08:05 |
us |
Dzees |
B0CBLT78GR |
R2JSZPWP2EETLI |
Verified Purchase |
Missing Lanyard |
2.0 |
Mixed Review Purchased 2 Dzees Smart Bird Feeder Cameras - 1 Worked Fine 1 Nothing But Problems |
Camera drops WiFi connection after connection successfully added to the VicoHome All devices view. Error codes 6000 and 401. Very frustrated with the Dzees customer service. There is no one to talk to during the day time hours other than the person that answers the contact phone number. That person can’t troubleshoot the problem or answer any questions. Customers must use the Dzees email address to contact the support team. It takes about 2 days or more to get a response each time. I have been trying to work the customer service repair person since May 16, 2024 via email. At this point I just want a refund or replacement. |
连接成功添加到Vicohome所有设备视图后,摄像机会删除WiFi连接。 错误代码6000和401。DZEES客户服务非常沮丧。 除了回答联系电话号码的人之外,白天没有人交谈。 该人无法对问题进行故障排除或回答任何问题。 客户必须使用DZEES电子邮件地址与支持团队联系。 每次都需要大约2天或更长时间。 自2024年5月16日以来,我一直在尝试通过电子邮件为客户服务维修人员工作。 在这一点上,我只想退款或替换。 |
2024-06-08 |
2024-06-11 02:40:50 |
us |
Dzees |
B0CTHLS586 |
R3CAKG9LVMZTVG |
Verified Purchase |
Missing Lanyard |
2.0 |
Weak WiFi Signal Due to Wobbly Antenna Screw No Way To Tighten |
Weak WiFi signal due to wobbly antenna screw/bolt and no way to tighten. Very frustrated with the Dzees customer service. There is no one to talk to during the day time hours other than the person that answers the contact phone number. That person can’t troubleshoot the problem or answer any questions. Customers must use the Dzees email address to contact the support team. It takes about 2 days to get a response each time. I have been trying to work the customer service repair person since May 18, 2024 via email. At this point I just want a refund or replacement. |
弱WiFi信号由于天线螺钉/螺栓颤抖而无法拧紧。 DZEES客户服务感到非常沮丧。 除了回答联系电话号码的人之外,白天没有人交谈。 该人无法对问题进行故障排除或回答任何问题。 客户必须使用DZEES电子邮件地址与支持团队联系。 每次都需要大约2天的回应。 自2024年5月18日以来,我一直在尝试通过电子邮件为客户服务维修人员工作。 在这一点上,我只想退款或替换。 |
2024-06-08 |
2024-06-11 00:29:36 |
us |
Dzees |
B0CTHLS586 |
RAGXRRB29LMIY |
Verified Purchase |
The longer I own it, the more that the nectar drips from feeder on bottom part near perch. |
2.0 |
Disappointed |
I liked getting short videos of my hummingbirds. The free app is very limited. Especially when it comes to camera sensitivity levels. Unit worked ok for about a month and a half only. Now it leaks. Now the camera battery needs to be charged more often. Probably due to the fact that the slightest breeze triggers the camera. |
我喜欢获得蜂鸟的简短视频。 免费应用程序非常有限。 特别是在相机灵敏度水平方面。 单位工作正常大约一个半月。 现在它泄漏了。 现在,相机电池需要更频繁地充电。 可能是由于微风触发了相机的事实。 |
2024-06-09 |
2024-06-12 02:46:59 |