站点 |
品牌 |
asin |
reviewid |
是否购买用户 |
留评人 |
留评星级 |
留评主体 |
留评正文 |
留评正文翻译 |
留评日期 |
抓取时间 |
us |
tractive |
B08C5DQ2MP |
R1JFN35M3CRW12 |
Verified Purchase |
Santiago |
1.0 |
Anual expensive fee |
You have to pay a anual expensive fee. |
您必须支付年费。 |
2024-07-01 |
2024-07-03 06:41:36 |
us |
tractive |
B08C5DQ2MP |
R1TBM44JD9BNCL |
Verified Purchase |
Susan Tv8 |
1.0 |
Stopped working |
I really liked this tractive. It helped emensly...until it didn't. Just plain stopped working. Still have several months to go having paid for the GPS connection subscription.Not happy |
我真的很喜欢这个障碍。 它有所帮助...直到没有。 只是平原停止工作。 为GPS Connection订阅付款还有几个月的时间。 |
2024-07-03 |
2024-07-05 09:06:45 |
us |
tractive |
B08C5DQ2MP |
R19J3S4V8BUJVQ |
|
John Hart Jr |
2.0 |
End up paying more than expected |
The size of the tracker is great and when it's on it's easy to see. However the problem was how often it came off my dogs collar. My husky would go swimming and come back without it. The battery doesn't last long enough personally. It's long enough for an outing or day trip but if you want it just to have in case your animal runs out the yard while you're at work it's not worth it. The service is marketed to be able up break up the payments but no matter what option I chose it still was a lump sum amount upfront. |
跟踪器的大小很棒,当它上映时,它很容易看到。 但是,问题是它从我的狗项圈上脱落的频率。 我的沙哑会去游泳,没有它。 电池个人持续时间不够长。 它足以进行郊游或一日游,但是如果您愿意的话,如果您的动物在工作时跑出院子,那是不值得的。 该服务的销售是为了分解付款,但是无论我选择哪种选择,它仍然是一次性款项。 |
2024-07-05 |
2024-07-08 08:27:09 |
us |
tractive |
B08C5DQ2MP |
RQI87EMKAH6ED |
|
LKB |
1.0 |
The Tractive Company is deceptive in its pricing and charging. Buyer beware!! |
I bought one of their trackers but have not used it in more than two years. Today I was charged $204 on my credit card which was not authorized by me and which was more than the invoice in my account. When I inquired and asked for a refund, I was told they just raised their prices! DON'T CHARGE A CUSTOMER WITHOUT SOME SORT OF COMMUNICATION FIRST! And they have the guts to show a formal invoice in my account for one amount, and then charge me another. They are obviously hoping you don't check your credit card bills. |
我购买了他们的一个跟踪器之一,但两年多都没有使用过。 今天,我的信用卡被收取204美元,该信用卡未被我授权,这比我帐户中的发票还要多。 当我询问并要求退款时,我被告知他们只是提高了价格! 不要首先没有某种沟通来向客户收费! 他们有胆量在我的帐户中显示一个正式的发票,然后向我收取另一个。 他们显然希望您不要检查信用卡账单。 |
2024-07-07 |
2024-07-10 18:17:40 |
us |
tractive |
B08C5DQ2MP |
RUFY3104W3PFV |
Verified Purchase |
Amazon Customer |
3.0 |
. |
Wasn't what we needed |
不是我们需要的 |
2024-07-07 |
2024-07-10 18:17:46 |
us |
tractive |
B08C5DQ2MP |
RYXAUKW8LR4DA |
Verified Purchase |
Stuart Harris |
2.0 |
Barely stays charged and or connected |
This thing constantly, even with being connected an energy saver mode, has to be charged, and it frequently disconnects from the network having to be rebooted. Membership is over priced. Don’t waste your money |
即使连接到能源节省模式,也必须对此充电,并且必须重新启动与网络断开连接。 会员资格价格过高。 不要浪费你的钱 |
2024-07-15 |
2024-07-18 05:46:30 |
us |
tractive |
B08C5DQ2MP |
R39D6ZH391IR84 |
Verified Purchase |
Don in Fort Smith, AR |
1.0 |
Instructions are impossible to read! Deserves no stars! |
I tried to read the instructions but even with a magnifying glass could not read.Tried to charge but the light never came on. |
我试图阅读说明,但即使放大镜也无法读取。 |
2024-07-16 |
2024-07-19 04:37:05 |
us |
tractive |
B08C5DQ2MP |
R30NWF0TD4HBU |
Verified Purchase |
Amazon Customer |
1.0 |
Wrong charger included |
The type of charger needed was nit enclosed. There is no place to charge with a regular charger..requires a 2 prong charger...very disappointed |
所需的充电器类型已封闭。 没有定期充电器的地方可以充电。 |
2024-07-19 |
2024-07-22 05:44:51 |
us |
tractive |
B08C5DQ2MP |
R3N0IAEIHR9HPT |
|
Stephen E. Kraus |
1.0 |
No right to privacy, no prorated subscription fees |
Tractive provided all my usage and account data on request without a court order to law enforcement without notifying me. Additionally, despite using the device for only three days, they refused to provide any prorated subscription fee rebate. |
Tractive在没有法院命令执法的情况下根据要求提供了我所有的使用和帐户数据,而无需通知我。 此外,尽管只使用了三天的设备,但他们拒绝提供任何价格订阅费用。 |
2024-07-22 |
2024-07-25 08:48:32 |
us |
tractive |
B08C5DQ2MP |
R2XAUA6Q9RIC3C |
Verified Purchase |
Jose R. |
1.0 |
Anual subscription needed |
You would think buying a device and downloading an app was enough. But no they want you to sign up for at least a yearly subscription. If you're comfortable with that go for it. But they should have that in product description |
您会认为购买设备并下载应用程序就足够了。 但是不,他们希望您注册至少每年订阅。 如果您对此感到满意。 但是他们应该在产品描述中有 |
2024-07-23 |
2024-07-25 22:45:47 |
us |
tractive |
B08C5DQ2MP |
R2C1ICL1TCIHT7 |
Verified Purchase |
American |
3.0 |
Recharge every 3 - 4 days |
GPS is okay but it takes about a minute to establish a live lock-in. Battery life is short, down to 10% after 3-4 days of use. I am actively looking for another similar type collar. |
GPS还可以,但是建立现场锁定大约需要一分钟。 电池寿命短,使用3-4天后,至10%。 我正在积极寻找另一个类似类型的衣领。 |
2024-07-26 |
2024-07-29 12:05:00 |
us |
tractive |
B08C5DQ2MP |
RFNDM6NS0OCDJ |
Verified Purchase |
DNMS therapist |
1.0 |
This thing costs! |
No where in the selling description does it say it has a monthly cost amounting to over $200 a year. I might have bought it anyway if that had been made clear up front but I hate this kind of false. Advertising and won't support it |
没有在销售说明中说它的月度费用超过200美元。 如果那样清除,我可能还是买了它,但我讨厌这种错误。 广告,不支持它 |
2024-07-27 |
2024-07-29 12:04:38 |
us |
tractive |
B08C5DQ2MP |
R303F9DENII098 |
Verified Purchase |
Tim |
1.0 |
Good only sometimes |
Poor reliabilty, poor accuracy.Need a tracker when i walk off leash, or let him out to do his business.Battery saver mode usless as the delay to disable is 15 minutes. Only way to turn off the feature is to NOT connect to wifi.When i let him out, i only then turn on LIVE TRACKING, but many times (not all the time) i get the message NO GPS SIGNAL.so either the gps leaves orbit or tractives server is down, i think the latter.No wonder why the minimum service plan is a year. Don't think anyone would re-sign after a shorter or trial period.Btw their customer service says (after a week) bla, bla, bla sorry there is nothing we can do.Btw live in an area where phone and gps service is great. |
糟糕的可靠性,准确性差。当我离开皮带牵引时,需要追踪器,或者让他开展业务。BatterySaver Mode nosseless毫无用处,因为禁用的延迟是15分钟。 关闭功能的唯一方法是不连接到WiFi。当我让他出去时,我只会打开直播跟踪,但是很多次(不是一直)我收到消息没有GPS信号。 我认为轨道或拖拉服务器的服务器已关闭。不知道为什么最低服务计划是一年。 不要以为任何人会在短期或试用期后重新签名。btw他们的客户服务说(一周后)Bla,bla,bla,对不起,我们无能为力。 伟大的。 |
2024-07-27 |
2024-07-29 12:04:38 |
us |
tractive |
B08C5DQ2MP |
R2MEYS04C3R63Y |
|
Sewingwiz |
1.0 |
Not working when my dog ran away, no phone support |
I bought the Tractive device over a year ago, when my dog ran away from my friend's house. He was gone for 3 days before I finally got a sighting that lead to him. I didn't want to have that worry again. This year, I arranged for him to stay with a dog sitter. I was supposed to go on vacation. He took off from the sitters early on the morning I was supposed to leave. I opened the app, and the tracker said it was offline. It has never shown "offline" the whole year+ that I have owned it. The sitter even charged it every night, even though it didn't need it.I was beside myself. Plenty of cell towers nearby. Barely 2 miles from my town of 8,000. It should have been working. This was exactly the reason I bought that darn thing. There was no phone support number. I did find a contact link, and sent an email. The acknowledgment email said to check out their FAQ's and I might hear from them in a few days!!!! That's unacceptable. They finally said, oh, it's offline. Well, that's what I said in my email. They suggested the traditional solutions, like flyers and contacting vet clinics, etc. Posting to social media. I had done all that in the 2 days it took them to respond to me. It's now the 6th day he is missing. He's frightened of everyone except me. I am so frustrated. I am writing this review, because I don't want anyone to go through this. They had just charged me for the upcoming year of service. I asked for a refund. They did agree to giving back the upcoming year's fee. And, I have filed for it. But, I still do not have my lovely dog. And, I am so worried about him. I ordered a Fi collar even though the fees are 2x as much. But, I know they work. I cannot lose my dog again, should I find him. gosh, I hope find him soon. |
一年前,当我的狗从朋友的家中逃走时,我购买了拖流装置。 他走了三天,然后我终于看到了导致他的目光。 我不想再次担心。 今年,我安排他和一个狗狗一起呆。 我应该去度假。 他应该在我应该离开的清晨从保姆起飞。 我打开了该应用程序,跟踪器说这是离线的。 它从未在整整一年中显示“离线”+我拥有它。 保姆甚至每晚都在收费,即使它不需要它。我在自己旁边。 附近有大量的蜂窝塔。 距离我8,000个小镇仅2英里。 它应该一直在工作。 这正是我买那件事的原因。 没有电话支持号码。 我确实找到了联系人链接,并发送了一封电子邮件。 致谢电子邮件说要检查他们的常见问题解答,几天后我可能会收到他们的来信! 那是不可接受的。 他们终于说,哦,这是离线的。 好吧,这就是我在电子邮件中所说的。 他们建议传统的解决方案,例如传单和联系兽医诊所等。向社交媒体发布。 在他们花了两天的时间里,我已经做了所有事情。 现在是他失踪的第六天。 他对除我以外的所有人都感到恐惧。 我很沮丧。 我正在写这篇评论,因为我不希望任何人经历这个评论。 他们刚刚向我指控我的服务年。 我要求退款。 他们确实同意退还即将到来的一年费用。 而且,我已经申请了。 但是,我仍然没有我可爱的狗。 而且,我很担心他。 即使费用的2倍,我也订购了一个FI领子。 但是,我知道他们工作了。 我不能再失去我的狗了。 天哪,我希望尽快找到他。 |
2024-07-30 |
2024-08-02 12:56:09 |
us |
tractive |
B08M6H284G |
R5JMHZPNB8OGI |
Verified Purchase |
Amazon Customer |
1.0 |
Deceptive advertising |
The collar attachment was advertised to me that I would be supplied in a timely manner. The collar failed to reach me in the time slotted. Utter failure on the product’s part. |
领取的附件是给我宣传的,我将及时提供。 在插入时间的时间里,衣领未能到达我。 产品的完全失败。 |
2024-07-01 |
2024-07-02 05:44:51 |
us |
tractive |
B08M6H284G |
RTP3P84C2VGHS |
Verified Purchase |
Paul Fretz |
1.0 |
DO NOT BUY |
Bought two of them for a trip for my two dogs up into the mountains. Also bought the $13 subscription each, for one month. Although the information says "GPS," apparently it only runs off of cellular data. That defeats the purpose! If I'm out in the country, I need GPS. Cell phones don't work. At the beginning of the trip, both dogs escaped. One came back after about 15 minutes. The second did not. This "tracking" device was ZERO HELP. |
给我的两只狗送入山上的两只狗,买了两个旅行。 还购买了一个月,每人也购买了13美元的订阅。 尽管信息显示“ GPS”,但显然它仅源于蜂窝数据。 那会破坏目的! 如果我在该国,我需要GPS。 手机不起作用。 旅行开始时,两只狗都逃脱了。 大约15分钟后回来了。 第二个没有。 此“跟踪”设备的帮助为零。 |
2024-07-07 |
2024-07-10 10:53:21 |
us |
tractive |
B08M6H284G |
R3P87QCO0NJPVN |
Verified Purchase |
Just a chick |
2.0 |
Subscription |
The monthy subscription does not charge you monthly it charges you for the whole year in one big payment at what the monthly charge is. |
每月订阅不收取每月的费用,全年以每月的费用为您收取一笔大笔费用。 |
2024-07-08 |
2024-07-11 04:49:00 |
us |
tractive |
B08M6H284G |
R3IWKXAM5LCX7B |
Verified Purchase |
lisa oaks |
3.0 |
disappointed in subscription requirement |
when i bought this i didn’t see any description where it said subscription was necessary. i bought to go on vacation for my little door dasher chihuahua she likes to bolt out front door it’s still a game to her. i’ll be canceling now. |
当我购买它时,我没有看到任何描述所述订阅的描述。 我买了去度假去看我的小门奇瓦瓦(Chihuahua),她喜欢在前门外螺栓,这对她来说仍然是一场比赛。 我现在要取消。 |
2024-07-09 |
2024-07-11 04:49:04 |
us |
tractive |
B08M6H284G |
R9W1PTV5XJCBC |
Verified Purchase |
Racer X Maine |
1.0 |
This is a monthly charge service |
This is a service not a device i you our own !!!Shingles ripoffRipped off !! |
这是一项服务,而不是我自己的设备!!!!!!!!!!!! |
2024-07-14 |
2024-07-17 05:57:51 |
us |
tractive |
B08M6H284G |
R2M8JI95P609YY |
Verified Purchase |
jessie web |
1.0 |
Do not buy if you don’t have good cellular service 100% of the time |
Does not work one bit. I have tried it in several areas and it has never worked. |
一点点工作。 我已经在多个领域尝试过,但从未起作用。 |
2024-07-17 |
2024-07-19 04:29:59 |
us |
tractive |
B08M6H284G |
R1FU3PULFY6BYN |
Verified Purchase |
Dave |
1.0 |
Do not deal with this company |
I purchased this with the assurance that I could try and return if I was not satisfied. I knew I had to activate a service and let me warn you before you take this step. I activated for the yearly fee or $132 (planning on keeping the device and saving by using the yearly fee). After a few days of use we saw it was not going to work for use so we returned it ...... They in turn sent us another for some reason. We returned the second one and all cleared on Amazon as return complete. From what I remember I used the account set up to cancel the service. NO REFUND on service so I am out $132 for my "free" trail. It gets worse. A year goes by and I get charged $132 again on a service I don't even have. Try logging into my account and it is now longer active or available, and your account is the only way you can deal with any issues. Read through everything and go to their site and you will find there is no phone number to contact them. I disputed through my credit card company and they came back and insisted that I agreed to pay $132 a year forever for something I don't even have. I am in dispute again for the charge and will update if the company gets this problem corrected. |
我以保证我不满意的话可以尝试返回。 我知道我必须激活服务,并在您采取此步骤之前警告您。 我以年费或132美元的价格激活(计划保留设备并使用年度费用节省)。 使用了几天后,我们看到它无法使用,所以我们将其归还了……又出于某种原因将我们送给了我们另一个。 我们返回了第二个,并在Amazon上清除了回报。 据我所记得的,我使用了该帐户来取消服务。 没有服务退款,所以我的“免费”小径为132美元。 情况变得更糟。 一年过去了,我什至没有收取132美元的费用。 尝试登录我的帐户,现在已经更长的活动或可用,您的帐户是解决任何问题的唯一方法。 通读所有内容,然后访问他们的网站,您会发现没有电话号码可以与他们联系。 我通过信用卡公司提出了异议,他们回来并坚持认为我同意每年为我什至没有的东西永远支付132美元。 我再次争议收取费用,如果公司纠正了此问题,将更新。 |
2024-07-18 |
2024-07-22 05:39:03 |
us |
tractive |
B08M6H284G |
R3MMINTT01CTF2 |
Verified Purchase |
Marica Bledsoe |
3.0 |
NO MAGNETIC CHARGER???????????? |
I just got My tracker I was really excited from all of the reviews and I am really let down right now. there is no magnetic charger with the collar?? I guess that we have to purchase this in addition to the collar also? I think that is that is the care that that should also be stared as well as the fact that there is my month subscription which. I was just so excited to get this on Theo as he is still in the training stages and is such a BIG runner. Just let down . Hopeing that I can come back and give a shinning review once I get both of my trackers charged up and going! |
我刚刚得到了我的跟踪器,我对所有评论感到非常兴奋,现在我真的让我失望了。 衣领没有磁性充电器? 我想除了衣领外,我们还必须购买它吗? 我认为这就是照顾也应该凝视的,以及我的月份订阅的事实。 我很高兴能将其拿到西奥(Theo),因为他仍在训练阶段,而且是一个很大的跑步者。 只是放下。 希望我能回来一旦我的两个跟踪器被充电并进行,我可以回来并进行闪亮的评论! |
2024-07-20 |
2024-07-24 08:59:10 |
us |
tractive |
B08M6H284G |
R1NEAROKXDG87A |
Verified Purchase |
Tim R. |
3.0 |
Subscription required |
Good idea ....hopefully...as long as someone doesn't take the tracker off of the dog. Also..subscription required! |
好主意....希望...只要有人不从狗身上取下追踪器即可。 另外..需要订阅! |
2024-07-23 |
2024-07-26 08:36:29 |
us |
tractive |
B08M6H284G |
R2PQ00NK3KPXR8 |
Verified Purchase |
Daren & Dana |
2.0 |
Bad Design - Cover comes off easily |
The cover (which is needed in order to charge the device) came off twice and luckily we found it the first two times, but now it’s lost on the land somewhere and so we have to order a new cover. We’ve only had the product for a couple of weeks. I will say other than that the device has been very helpful with keeping tabs on our pup. The app is great, but the cover is a major design flaw. |
封面(为了为设备充电所需的封面)两次脱落,幸运的是,我们发现了前两次,但是现在它在某个地方的土地上丢失了,因此我们必须订购新的封面。 我们只有几个星期的产品。 我还要说,除了该设备对保持幼犬的标签非常有帮助。 该应用程序很棒,但是封面是一个主要的设计缺陷。 |
2024-07-27 |
2024-07-30 08:13:59 |
us |
tractive |
B08M6H284G |
R1TDF9XVEJRUPB |
Verified Purchase |
Joseph Melendi |
1.0 |
Misleading. |
It may be the perfect device but it will cost you $218 to find out, something not disclosed by seller. |
它可能是完美的设备,但要花费218美元才能找出答案,这是卖方未披露的。 |
2024-07-30 |
2024-08-01 10:05:52 |
us |
tractive |
B08M6H284G |
R6GY5IAF777CD |
Verified Purchase |
Ravi Tyagi |
1.0 |
Wrost customer service |
Received a tracker which doesn't charge. I reached to customer service twice but there is no response. |
收到了不收费的跟踪器。 我两次向客户服务联系,但没有回应。 |
2024-07-30 |
2024-08-02 12:56:01 |
us |
tractive |
B08M6H284G |
R2PPEYJ7XAO9Y3 |
Verified Purchase |
Amazon Customer |
1.0 |
Expensive subscription, hasn’t worked for 4/5 days |
The title is self explanatory. Activated, worked for about 24 hours and hasn’t worked since. Just sent my 2nd help ticket in the past 3 days, crickets. No customer service phone number or even chat feature. |
标题是自我解释的。 激活,工作约24小时,此后一直没有工作。 在过去的3天里,刚刚寄了我的第二张帮助票,板球。 没有客户服务电话号码甚至聊天功能。 |
2024-07-31 |
2024-08-07 08:17:49 |
us |
tractive |
B099SF2X9L |
R2TRVJ51VT7RNE |
Verified Purchase |
William Redman |
1.0 |
When it worked it was awsome but it won’t charge now |
It stoped charging after 38 days no customer service |
38天后,它停止充电 |
2024-07-01 |
2024-07-04 08:18:42 |
us |
tractive |
B099SF2X9L |
R861DSCLWAXPS |
|
B.Burnham |
1.0 |
Fraudulent, do not use or purchase |
Fraudulent, do not use or purchase. |
欺诈性,不要使用或购买。 |
2024-07-04 |
2024-07-08 08:27:02 |
us |
tractive |
B099SF2X9L |
R2YRDLINCLT5NF |
Verified Purchase |
Amie Groves |
1.0 |
Multiple subscription plan |
This seems like a good product but if you want to use it on more than one of your dogs you have to purchase a plan for each device you buy, you can’t add them all to one account. Plans start out at $108 and up annually so you have to pay for how ever many years you want in advance. |
这似乎是一个不错的产品,但是如果您想在多个狗上使用它,则必须为每种购买的设备购买一个计划,就不能将它们全部添加到一个帐户中。 计划起价为108美元,每年上涨,因此您必须预先支付多年的费用。 |
2024-07-07 |
2024-07-10 09:41:47 |
us |
tractive |
B099SF2X9L |
R2PMU8BVI12EW3 |
Verified Purchase |
Linda M. Davidson |
1.0 |
Absolutely useless |
The tracker is useless. Does not give correct location, even with the dog right next to me. The ' sound' feature is barely audible with it in my hand. How the heck will that be helpful if the dog ever go lost?? The ' customer service' is non existent. They cannot answer questions about their own productCan't recommend. |
跟踪器没有用。 即使在我旁边的狗也不提供正确的位置。 “声音”功能几乎无法听到我的手中。 如果狗迷路了,这将有所帮助? “客户服务”不存在。 他们无法回答有关自己的Productcan的问题。 |
2024-07-09 |
2024-07-12 09:02:31 |
us |
tractive |
B099SF2X9L |
R2WJCLS0RRBMTV |
Verified Purchase |
Javier Rodriguez |
1.0 |
No funciona |
He hecho todo lo que me han indicado para que el localizador funcione sin tener exito. No es lo que prometen, no recoge la señal de ninguna forma, es intermitente. No se donde esta mi mascota cuando sale con el paseador. he dado la oportunidad que me ayuden sin tener exito y lo unico que mas recomiendan es remitirse a un tutorial que no funciona. Requiero que me devuekvan el dinero pagado por esto. |
我已经完成了他们告诉我的所有事情,以使定位者在没有成功的情况下工作。 这不是他们承诺的,它不会以任何方式收集信号,而是间歇性的。 当他和沃克一起出去时,我不知道我的宠物在哪里。 我有机会在没有成功的情况下帮助我,他们建议唯一的建议就是指一个不起作用的教程。 我要求我退还为此支付的钱。 |
2024-07-10 |
2024-07-12 09:02:31 |
us |
tractive |
B099SF2X9L |
R1CS9EOA7FA9J3 |
Verified Purchase |
Bon |
1.0 |
They won't refund your money within their terms |
The unit itself ran out of battery too fast (on all three I purchased) even with energy saving measures so I stopped using them. I forgot to turn off renewal in time for one. So I was charged. I turned it off for all three right away.I attempted to have them honor their saying it could be within 30 days of activation or renewal.At first they pretended I only had two plans and tried to ignore the one I was charged for. Then they tried to say it was just for 30 days after activation which is not true. They evade the conversation.Now I have to go after them for my money. |
即使采用节能措施,设备本身的电池电量也太快了(我购买的所有三个),因此我停止使用它们。 我忘了及时关闭续订。 所以我被起诉。 我立即将其关闭。我试图让他们尊重他们的尊敬,说可能是在激活或续订后的30天内。首先,他们假装我只有两个计划,试图忽略我被收取的一个计划。 然后他们试图说这只是激活后的30天,这是不正确的。 他们逃避了谈话。现在我必须追赶他们的钱。 |
2024-07-10 |
2024-07-13 08:05:55 |
us |
tractive |
B099SF2X9L |
ROSZF6LQK1SO3 |
Verified Purchase |
Gregory L Sallee |
1.0 |
I’ve tried 20+ time to input my ID and create a password & new passwords….no success. |
Item was delivered in good shape visually, but I couldn’t create My ID and password. |
物品以视觉良好的形状交付,但我无法创建我的ID和密码。 |
2024-07-15 |
2024-07-18 04:48:41 |
us |
tractive |
B099SF2X9L |
R2C3PYWUHEMU3Y |
Verified Purchase |
B. Hudson |
1.0 |
Missing Charger |
Returned. I was sent one that did not contain the charger. |
回。 我被寄给一个不包含充电器的人。 |
2024-07-16 |
2024-07-19 04:13:19 |
us |
tractive |
B099SF2X9L |
R29UEP9V32KFKY |
Verified Purchase |
Mil |
1.0 |
Stopped working |
Bought this less than a month ago and now it won’t charge. Better off getting an Apple air tag |
不到一个月前就购买了这个,现在不收取。 最好获得苹果空气标签 |
2024-07-16 |
2024-07-19 04:13:19 |
us |
tractive |
B099SF2X9L |
R19WL1HVKPXINQ |
|
William R. Knecht |
3.0 |
Tracker can take 10 minutes to update pet's position |
Some features are as advertised & are good. The one that irks me is the pet's real-time position. While MY real-time position updates every few seconds, my pet's position can take as long as 10 minutes to update. We just now got back from a walk, with Tractive showing him 1/4 mile away from the house & latest update 10 minutes old. Then, suddenly, it shows him at home (which he was).Also, to use the "Walk" setting requires you to permanently turn on Location. I suspect this gives them mothership data they can then sell to advertisers profiling us.Finally, Bluetooth has to be turned on your phone to set up "Power-Saving Zone", and, while that saves battery in the device on the pet, it blows through the battery on your phone. |
某些功能是宣传和良好的。 让我烦恼的那个是宠物的实时位置。 尽管我的实时位置每隔几秒钟更新一次,但我的宠物位置可能需要长达10分钟才能更新。 我们刚刚从散步中回来了,拖流向他展示了他距离房屋1/4英里,最新更新10分钟大。 然后,突然间,它向他展示了他在家(他是)。也要使用“步行”设置,需要您永久打开位置。 我怀疑这给了他们母亲数据,然后可以将他们出售给对我们进行分析的广告商。在最后,必须打开手机上的蓝牙才能设置“节省动力区域”,而这可以节省宠物的设备中的电池,但 通过手机上的电池吹动。 |
2024-07-16 |
2024-07-19 04:14:10 |
us |
tractive |
B099SF2X9L |
R29ZYH39MQ20HD |
Verified Purchase |
Brian Christifulli |
1.0 |
Dead after 2 uses |
Lasted barely 1 trip and roughly 2 or 3 charges then won't charge or turn on. If all the products are like this I would not buy. I would return or exchange it, but I can't. Would take a replacement if the seller would send. |
持续几乎没有1次旅行,大约2或3个电荷不会充电或打开。 如果所有的产品都这样,我就不会买。 我会返回或交换它,但我不能。 如果卖方寄出,将进行替换。 |
2024-07-18 |
2024-07-21 07:38:36 |
us |
tractive |
B099SF2X9L |
R32SWCUNM1QOJI |
Verified Purchase |
Maria Casarez |
1.0 |
Service fee |
I bought this item on 4/21/24. My grandson was going to use it for his dog. Today 7/18/24 he decided to put it on his dog. He realized there was a monthly fee. When we looked at the option we decided to go with the one year for $11. It wanted the whole payment upfront. If I had known this I would not have bought it. Now I’m stuck with a device we won’t use. |
我在4/21/24购买了此商品。 我的孙子要把它用作他的狗。 今天7/18/24他决定把它放在他的狗身上。 他意识到每月收费。 当我们查看该选项时,我们决定以11美元的价格与一年一起去。 它想要整个付款。 如果我知道这一点,我不会买。 现在,我遇到了我们不会使用的设备。 |
2024-07-19 |
2024-07-21 07:38:36 |
us |
tractive |
B099SF2X9L |
RHQ6FQB53OQ98 |
Verified Purchase |
Mike |
1.0 |
Terrible value |
We had high hopes to better track our pups (golden retrievers) on our 5 acre pasture. Unfortunately, the collar attachment failed for both our dogs and the transponder was lost inside of a couple weeks. Since they are apparently in the 5 acre “home area” the live tracking feature won’t allow us to find them.We spent nearly $100 for both transponders and about $400 ($200/dog) for an annual service and currently have nothing.$500 spent for what amounts to nothing after the initial couple weeks… |
我们寄希望于在5英亩的牧场上更好地跟踪我们的幼崽(金毛)。 不幸的是,我们的狗的衣领依恋失败,而应答器在几周内丢失了。 由于它们显然是在5英亩的“家乡”中,现场跟踪功能不允许我们找到它们。我们花了近100美元的转发器和约400美元($ 200/狗)的年度服务,目前没有任何服务。500美元 在几周后花费了什么都没有的东西…… |
2024-07-20 |
2024-07-22 05:17:59 |
us |
tractive |
B099SF2X9L |
RYDVOUX096KNG |
Verified Purchase |
Joanne Yenkevich |
1.0 |
Payment shows monthly fee but you have to pay for whole year |
Deceiving! You can’t pay monthly. You have to pay for an entire year at once! |
欺骗! 您不能每月支付。 您必须一次付费! |
2024-07-20 |
2024-07-23 07:34:34 |
us |
tractive |
B099SF2X9L |
R3JWY6EKHV8R59 |
Verified Purchase |
David C Ruemenapp |
1.0 |
This product requires an annual subscription |
Nothing was mentioned prior to purchasing item. Now AMAZON is giving me a hard time returning item. |
在购买商品之前,什么都没有提及。 现在,亚马逊给我一个困难的返回项目。 |
2024-07-21 |
2024-07-24 09:41:00 |
us |
tractive |
B099SF2X9L |
R2ES0OWQESPYU9 |
Verified Purchase |
Mindy Mindy |
1.0 |
Disappointed |
Wrong charging cable arrived with my tractive device :( |
错误的充电电缆使用我的拖动设备到达:( |
2024-07-22 |
2024-07-25 08:47:34 |
us |
tractive |
B099SF2X9L |
R2LW3UW2N0K1TP |
Verified Purchase |
FreddieF |
1.0 |
Junk. |
Terrible. Did not work. One propeller would not spin. One of the batteries did not have the piece to plug in to charge. Returned for a refund. |
糟糕的。 不工作。 一个螺旋桨不会旋转。 其中一根电池没有插入电荷的电池。 退还退款。 |
2024-07-23 |
2024-07-26 08:32:42 |
us |
tractive |
B099SF2X9L |
R1BYSESCBCT9HA |
Verified Purchase |
Sabrina Preble |
2.0 |
CAME BROKEN? |
Worked great til it died. It doesn't charge. I believe its defective, really sucks! |
直到死了。 它不收费。 我相信它有缺陷,真的很烂! |
2024-07-23 |
2024-07-26 08:32:45 |
us |
tractive |
B099SF2X9L |
R39845I4GN16M3 |
Verified Purchase |
Graham Pinkston |
1.0 |
USELESS When You NEED It Most!!! |
FREQUENTLY the tracker thinks it's inside the house (power saving zone) even when I can see my dog more than 500 yards away running around in the pasture. When he goes over the horizon, I need to track him and make sure he's not going to the highway or the neighbors chicken coop. So I try to click LIVE to turn on live tracking... oh but the app thinks he's safe at home and tells me I can't turn on the live tracking because there is no need since my furry friend is safe at home... NO HE'S NOT AND I CAN SEE THAT HE'S NOT!!!! JUST LET ME PRESS THE FREAKING BUTTON!!! |
通常,跟踪器认为它在房屋内部(节能区),即使我看到我的狗在牧场上跑来跑去了500码以上。 当他越过地平线时,我需要跟踪他,并确保他不会去高速公路或邻居鸡肉鸡舍。 因此,我尝试单击现场直播以打开现场跟踪...哦,但是应用程序认为他在家很安全,并告诉我我无法打开现场跟踪,因为我的毛茸茸的朋友在家很安全,因此没有必要。 不,他不是,我可以看到他不是! 只要让我按“怪异”按钮!!! |
2024-07-24 |
2024-07-26 08:32:42 |
us |
tractive |
B099SF2X9L |
R3IR1LE2MNIEF8 |
Verified Purchase |
Amazon Customer |
1.0 |
Don’t waste your time. |
Completely inaccurate. Sends me push notifications constantly saying my dog is in the no-go zone, indicating woods, when she is literally sitting on the back porch. Waste of time and money and actually added stress telling me she was out all the time when she never was. Returning. |
完全不准确。 给我发送推送通知,说我的狗实际上坐在后廊上时,我的狗在不行驶的区域,指示她。 浪费时间和金钱,实际上增加了压力,告诉我她从未有过。 返回。 |
2024-07-25 |
2024-07-30 08:13:34 |
us |
tractive |
B099SF2X9L |
R1Z72UMK255IL4 |
Verified Purchase |
Mario Montes |
1.0 |
signal issues |
I was very excited about this. I live in a rural area and cell reception is poor. My cell phone works, but tractive does not. At first, I was getting one green and one red flash from the device. I think that means wifi is OK and GPS is not. I was testing indoors so maybe that is it. Now I am getting two red flashes from the device.If I hold the device in front of me and select the Light button on the device, the LED on the device comes on. You would have to be very close to spot that. I clicked on the sound button. I only heard something when I held it up to my ear. I regret getting the two year subscription. I thought I was going to save a little money. Now I am stuck with it.Buyer beware. |
我对此感到非常兴奋。 我住在农村地区,细胞接收很差。 我的手机可以工作,但拖流却没有。 起初,我从设备上获得了一个绿色和一个红色闪光灯。 我认为这意味着WiFi还可以,而GPS则不行。 我在室内测试,也许就是这样。 现在,我从设备上获得了两个红色的闪光灯。如果将设备固定在我的面前,然后选择设备上的灯按钮,则设备上的LED打开。 您必须非常接近发现。 我单击了声音按钮。 当我把它抱在耳边时,我只会听到一些声音。 我很遗憾获得两年订阅。 我以为我要节省一点钱。 现在我坚持下去。 |
2024-07-27 |
2024-07-30 08:13:34 |
us |
tractive |
B099SF2X9L |
R34M4WC76U1TN0 |
Verified Purchase |
A.S. Hill |
1.0 |
DO NOT BUY! Bad product, terrible customer service! |
I bought this unit for my dog based on strong reviews during Amazon Prime Days (July 2024). Got it three days, set it up, bought a one-year subscription and was very pleased....for the first 8 hours, after which the battery died. Put it on the charger overnight, but it was still dead in the morning. Went to the Tractive website Help page, tried all their suggestions, and still not joy. Tested the USB power cord and found it charged my Android phone just fine, so figured it had to be either the clip charger or the battery in the unit. Given that the purchase was well within a standard (30-day) window, I figured all I had to do was request a replacement under warranty, right?Tractive says they have a 'text with a rep' function on their website, but I could never find it; just kept directing me to their help page. So I submitted a request for help through their contact form. I immediately recieved an automated email back letting me know someone (a person/CSR) would be in touch shortly and in the meantime, had I tried their Help page?A day later I get another automated email giving me all the tips and tricks which DID NOT work from their Help page. And that's it; no number to call, link to start a chat, nothing more.So I sent a second request. I was more explicit this time, stating I wanted to just exchange the faulty charger and/or unit for one that worked and providing my contact information so someone could call, email, or text me with any questions. Got the same automated email response. That was three days ago.Today, I initiated a return through Amazon for the actual unit, which I am sending back. Then I went to the Tractive site to cancel my subscription. Their terms and conditions CLEARLY stated that if I cancel within the first 30 days, I can get a pro-rated refund. So I cancelled and got....nothing. No notice of refund, just an acknowledgment that my subscription would be cancelled BUT I COULD STILL GET SERVICE THROUGH JULY 2025! FOR A PRODUCT THAT DOES NOT WORK!!!Maybe I am just really unlucky, given the number of positive reviews the company and product seem to have collected. Like the man says, you pays your money and you takes your chances. But if this company was half as great as the reviews suggest, they would actually staff their Customer Service department with people, not bots, they would stand by their products, and they would honor the terms and conditions of their contracts. |
我根据亚马逊Prime Days(2024年7月)在强烈的评论中为狗买了这个单位。 得到了三天的时间,设置了它,购买了一年的订阅,非常高兴....在最初的8个小时内,电池耗尽了。 将其放在充电器过夜,但早晨仍然死亡。 去了拖流网站的帮助页面,尝试了所有建议,但仍然没有欢乐。 测试了USB电源线,发现它充电了我的Android手机,因此认为必须是夹子充电器或设备中的电池。 鉴于购买良好在标准(30天)窗口内,我认为我要做的就是在保修期内要求替换,对吗? 永远找不到它; 只是一直将我引导到他们的帮助页面。 因此,我通过他们的联系表提出了请求帮助。 我立即收到一封自动化的电子邮件,让我知道某人(一个人/CSR)很快就会与我联系,并且与此同时,如果我尝试了他们的帮助页面?一天后,我收到另一个自动化电子邮件,给我所有的提示和技巧, 他们的帮助页面没有工作。 就是这样; 没有电话,链接开始聊天,仅此而已。我发送了第二个请求。 这次我更加明确,指出我只想将有缺陷的充电器和/或单元交换为工作并提供我的联系信息的充电器和/或单元,以便有人可以打电话,电子邮件或给我发短信给我任何问题。 得到了相同的自动化电子邮件响应。 那是三天前。 然后我去了拖流站点取消订阅。 他们的条款和条件清楚地表明,如果我在最初的30天内取消,我可以获得支持的退款。 所以我取消了。 没有退款通知,只是确认我的订阅将被取消,但我仍然可以在2025年7月之前获得服务! 对于不起作用的产品!也许我真的很不幸,因为该公司和产品似乎已经收集了积极评价。 就像男人说的那样,您付钱了,您抓住了机会。 但是,如果该公司的一半是评论所建议的一半,那么他们实际上将为他们的客户服务部门配备人员而不是机器人,他们将支持其产品,并将尊重合同的条款和条件。 |
2024-07-29 |
2024-08-01 16:19:12 |
us |
tractive |
B099SF2X9L |
R3PSLWQSEIX1CM |
Verified Purchase |
Frederick DeShong |
1.0 |
not useful |
Too big for my small dog |
我的小狗太大了 |
2024-07-29 |
2024-08-01 16:19:12 |
us |
tractive |
B099SF2X9L |
R2XQK0MBA61P3E |
Verified Purchase |
julie lent |
1.0 |
After 2 weeks item wont hold a charge |
It took us several weeks to activate this product. Tracative customer service was slow to respond to requests for help. Once we activated the product it was less than 2 weeks where it would no longer hold a charge. We want to return this item as we believe it is defective. |
我们花了几个星期激活该产品。 示威性客户服务响应帮助请求的缓慢。 一旦我们激活了产品,就不到2周,它将不再容纳电荷。 我们希望返回此项目,因为我们认为它是有缺陷的。 |
2024-07-30 |
2024-08-03 08:35:03 |
us |
tractive |
B09NN435JD |
R2GJY9VXDJPESY |
Verified Purchase |
0 |
3.0 |
Which live movement |
The G.P.S is great, watch your pet in real time. HOWEVER, the Bluetooth is awful, no range at all, you literally have to be within 5 ft. for it to work, AWFUL |
G.P.S很棒,请实时观察您的宠物。 但是,蓝牙很糟糕,根本没有范围,从字面上看,您必须在5英尺范围之内才能工作,可怕 |
2024-07-06 |
2024-07-09 08:00:22 |
us |
tractive |
B09NN435JD |
R4FRA17KFD0X0 |
Verified Purchase |
Steve-o |
1.0 |
Its not very accurate . It cant tell if my cat is inside or out |
They company doesn't have a phone to contact customer service... Dont buy this product |
他们公司没有电话与客户服务联系...不要购买此产品 |
2024-07-10 |
2024-07-13 08:05:35 |
us |
tractive |
B09NN435JD |
R1GDSAU0RP1SWU |
Verified Purchase |
Jean C |
2.0 |
The tracker works well but.no customer support |
They no longer have a phone number to call. They say that you can chat with them but it doesn't open a chat window. I tried emailing them but did not hear back. I have called them in the past and it worked well. But they no longer have that option |
他们不再有电话号码要拨打电话。 他们说您可以与他们聊天,但没有打开聊天窗口。 我尝试给他们发送电子邮件,但没有回音。 我过去打电话给他们,效果很好。 但是他们不再有这种选择 |
2024-07-25 |
2024-08-02 12:56:08 |
us |
tractive |
B0C2C5LP16 |
R1TNWFOQET99G4 |
Verified Purchase |
Richard Lee Fenn II |
1.0 |
Deciving BS |
Out of the box the products looks great. Then you find out when setting up the tracking app that you must have a SUBSCRIPTION at $7/month to use it. This wasn't disclose by Amazon on the sale page. Only in the 3pt font at the end of the site. Sending it back. 1 star is for the subscription when it should be for free. |
开箱即用,产品看起来很棒。 然后,您会发现在设置跟踪应用程序时,必须以每月7美元的价格订阅才能使用它。 亚马逊在销售页面上没有披露这一点。 仅在站点末端的3PT字体中。 将其发送回去。 1星是免费的。 |
2024-07-03 |
2024-07-05 04:08:43 |
us |
tractive |
B0C2C5LP16 |
RQHP72PUVWNEQ |
Verified Purchase |
SJ |
2.0 |
beware of the monthly charge |
I thought this was a monitor you could use be installing it on your phone. While you can, what they don't tell you is there is a monthly charge. Not nice. |
我认为这是一个显示器,您可以在手机上安装它。 虽然可以,但他们不告诉您的是每月收费。 不太好。 |
2024-07-03 |
2024-07-06 09:05:43 |
us |
tractive |
B0C2C5LP16 |
R1DCMOXVHLIC2T |
Verified Purchase |
Kerry Bradley |
1.0 |
Cant have more than one tracker at a time |
Subscription is pretty expensive, cheapest option is to go for a full 5 years and it's $300. Now I would pay that for the peace of mind BUT if you have more than one tracker you have to have a separate Subscription for both. So 2 dogs and you're looking at $600 for 2 years. |
订阅非常昂贵,最便宜的选择是整整5年,而300美元。 现在,我会为了安心而付钱,但是如果您有一个以上的跟踪器,则必须单独订阅两者。 因此,有2只狗,您正在寻找2年的$ 600。 |
2024-07-07 |
2024-07-09 12:41:39 |
us |
tractive |
B0C2C5LP16 |
R3H97ELVMER87R |
Verified Purchase |
Momof3 |
2.0 |
Great idea... cheaply made connection |
I bought this item for my Bernese rescue. She is a huge flight risk from fear. The rubbed piece that connects to the collar started breaking first week. This week all 3 connectors broke. I have tried to call to order new piece. No responses. |
我为我的伯恩救援买了这个物品。 她是恐惧中的巨大飞行风险。 连接到衣领的摩擦碎片开始在第一周破裂。 本周,所有3个连接器都破裂了。 我试图打电话订购新作品。 没有回应。 |
2024-07-08 |
2024-07-11 03:00:50 |
us |
tractive |
B0C2C5LP16 |
R18J8SN41X3FI2 |
Verified Purchase |
Pablo Retamales |
1.0 |
Stop charging, go for the cheaper ones |
This is my fourth or fifth Tractive tracker. It's the first one that stopped working after just one month of use, and it's also the first time I've bought an XL model. The battery stopped charging. When I put it in the charger, it indicates that it's fully charged within minutes, but it starts discharging again within minutes. I don't recommend it; buy the cheaper ones, ideally on sale. |
这是我的第四或第五个牵引跟踪器。 这是第一个使用一个月后停止工作的,也是我第一次购买XL型号。 电池停止充电。 当我将其放入充电器中时,它表明它在几分钟内充满了电荷,但是它在几分钟内再次出现。 我不推荐; 购买便宜的产品,理想情况下。 |
2024-07-09 |
2024-07-11 03:00:42 |
us |
tractive |
B0C2C5LP16 |
R25SB6R1WWQ51V |
Verified Purchase |
Marc Kron |
1.0 |
Tractive has zero customer service |
My Tractive quit working after 2 months, I cannot get anyone from customer service to help. Stay away from this product!!!! |
两个月后,我的拖流退出工作,我无法从客户服务中吸引任何人来提供帮助。 远离该产品!!! |
2024-07-09 |
2024-07-13 08:05:59 |
us |
tractive |
B0C2C5LP16 |
R22U9WMDBPLWGD |
Verified Purchase |
Robert shaffer |
1.0 |
Great until it stops working. |
It worked great until it stopped working in the first month. Customer service sucks! Not even worth emailing them because it’s weeks before they return your email and they don’t help either. I have had 3 of these and now I give up. Going to try another brand! I hope it works better. |
它效果很好,直到第一个月停止工作。 客户服务糟透了! 甚至不值得给他们发送电子邮件,因为他们返回您的电子邮件之前的几周,他们也无济于事。 我有3个,现在我放弃了。 要尝试另一个品牌! 我希望它能更好。 |
2024-07-18 |
2024-07-20 02:37:07 |
us |
tractive |
B0C2C5LP16 |
R1FE6BLIBPH7RO |
Verified Purchase |
mary lantz |
1.0 |
Device good - customer service horrible |
I bought this device last November for my new dog. Up until now I have had no problems with it and have been very happy. It is having issues with charging and when I try to contact them they are completely unavailable. You can't get a phone number and they won't get back to you on line. This is the first review I have ever written and am hoping for some sort of resolution. |
去年11月,我为我的新狗买了这款设备。 到目前为止,我对此没有任何问题,并且非常高兴。 它在充电方面存在问题,当我尝试与他们联系时,它们完全不可用。 您无法获得电话号码,他们不会在线回到您。 这是我写过的第一篇评论,希望能够做出某种解决方案。 |
2024-07-22 |
2024-07-25 08:47:41 |
us |
tractive |
B0C2C5LP16 |
R3AWL3443KJ7V8 |
Verified Purchase |
Trent Hammack |
1.0 |
Customer service? There is no customer service |
Purchased XL on May 3rd, previously had whistle product that had battery stopped working after 3 yrs and saw this XL one instead of staying with Whistle. Put it on my dog and had no issues until last week. Network/GPS would stop working for no known reason, then I followed their troubleshooting guide and I could get it to connect again but only for few minutes. Ok I’ll call customer support, well no number to call, you have to send an email requesting help. I sent email added pics from phone showing what my issue is. Before you can send a email you have to go thru their troubleshooting guide again, finally it was sent. No responses except for thank you for asking for help and check spam folder for response, checked spam folder, nothing. Day 2 nothing received so I sent reply to their email. No response.I paid for two year service and the XL unit for 2 months of it working. I guess you get what you paid for. Also you are unable to track gps if you want to unlike Whistle. Have a Great Pyrenees and the unit was twice the size of Whistles. The attachment on whistle unit is really more secure than XL. Guess I’ll go back to whistle. Disputing subscription fee with credit card company. |
5月3日购买了XL,以前有哨子产品在3年后停止了电池,并看到了XL,而不是与Whistle呆在一起。 把它放在我的狗上,直到上周才有任何问题。 网络/GPS不会出于已知原因停止工作,然后我遵循了他们的故障排除指南,我可以再次连接,但只需几分钟。 好的,我会致电客户支持,好吧,无需致电,您必须发送电子邮件请求帮助。 我从电话中发送了电子邮件添加了照片,显示我的问题是什么。 在您发送电子邮件之前,您必须再次通过其故障排除指南,最后发送。 除了感谢您寻求帮助并检查垃圾邮件文件夹的响应,检查垃圾邮件文件夹,什么都没有。 第2天什么都没有收到,所以我给他们的电子邮件发送了答复。 没有回应。我为两年服务和XL单位支付了2个月的工作费用。 我想你得到了你付的东西。 另外,如果您想与Whistle不同,您将无法跟踪GPS。 有一个伟大的比利牛头,单位的大小是哨子的两倍。 哨单上的附件比XL更安全。 猜猜我会回去吹口哨。 向信用卡公司提出订阅费。 |
2024-07-24 |
2024-07-29 01:56:05 |
us |
tractive |
B0C2C5LP16 |
R1EI3P41H800Q |
Verified Purchase |
karen young |
1.0 |
Horrible Customer service |
The tracker itself is great! The subscription u need to use it is a scam. I purchased last July (2023) & bought a 2yr subscription at $141.00. As their website says, it breaks Dow to $6.00 per month vs. paying $13. Monthly. This July I was charged another $141. U can only contact them through email-not even a live chat! I have emailed them 3 times & not received a response other than a generic “topic” response that has nothing to do with my issue. I’m 75, I’ve never encountered such bad customer service! |
跟踪器本身很棒! 您需要使用的订阅是一个骗局。 我于去年7月(2023年)购买,并以141.00美元的价格购买了2年订阅。 正如他们的网站所说的那样,DOW损失至每月6.00美元,而支付13美元。 每月。 今年7月,我被指控另外141美元。 您只能通过电子邮件与他们联系,甚至无法实时聊天! 我已经给他们发送了3次电子邮件,但没有收到与我的问题无关的通用“主题”响应。 我今年75岁,从未遇到过如此糟糕的客户服务! |
2024-07-26 |
2024-07-29 01:56:05 |
us |
tractive |
B0C2C5LP16 |
R2R8QXFIY8UCKN |
Verified Purchase |
Amazon Customer |
1.0 |
Expensive subscription, hasn’t worked 4/5 days |
The title is self explanatory. Activated, worked for about 24 hours and hasn’t worked since. Just sent my 2nd help ticket in the past 3 days, crickets. No customer service phone number or even chat feature. |
标题是自我解释的。 激活,工作约24小时,此后一直没有工作。 在过去的3天里,刚刚寄了我的第二张帮助票,板球。 没有客户服务电话号码甚至聊天功能。 |
2024-07-31 |
2024-08-07 08:17:52 |
us |
tractive |
B0C75D8QZ9 |
R280HIPOXVDU08 |
Verified Purchase |
bob "colleen" |
1.0 |
HORRIBLE CUSTOMER SERVICE!!!!! |
The product itself is probably ok but it just didn’t work for my situation. I have tried to contact Tractive, which by the way has no known phone number that I can find, so that I can get my money back for the year subscription that I paid for. I have left them 3 different messages via email and have gotten NO response. I DO NOT recommend this product based solely on their lack of customer service. Buyer beware!!!! |
产品本身可能还可以,但它对我的情况并不适用。 我试图联系Tractive,顺便说一下,我找不到已知的电话号码,以便我可以为我支付的那一年订阅而获得钱。 我通过电子邮件给他们留下了3条不同的消息,没有得到任何回应。 我不仅仅基于他们缺乏客户服务而推荐这种产品。 买家当心!!! |
2024-07-02 |
2024-07-05 03:44:37 |
us |
tractive |
B0C75D8QZ9 |
R119AKA9W21KXK |
|
Sheena |
1.0 |
Poor quality |
The only button on it fall off after a couple weeks. |
几周后,唯一的按钮掉了。 |
2024-07-02 |
2024-07-05 03:44:37 |
us |
tractive |
B0C75D8QZ9 |
RAFWZK46CSSQ4 |
Verified Purchase |
Jon Strebler |
3.0 |
Great idea, but weak battery life, accuracy, and tech support |
I heard there's an option to get coverage for a lost device, but cannot find it anywhere on Amazon or on Tractive's website. Since my cats roam in some rough areas, it could be a good feature to have. |
我听说有一个选择丢失的设备的覆盖范围,但在亚马逊或Tractive网站上找不到它。 由于我的猫在某些粗糙的地区漫游,因此可能是一个很好的功能。 |
2024-07-02 |
2024-07-04 02:36:41 |
us |
tractive |
B0C75D8QZ9 |
R2CQQJOJ8M3HSD |
|
Ximena |
3.0 |
Muy grande para un gato |
Compré la versión para nuestra perra y para ella funcionó genial, pero para nuestras gatas fue un desastre. El dispositivo es muy grande y por lo tanto, muy invasivo, entonces todo el tiempo estuvieron incómodas, y los collares q incluye no le ajustaron a ninguna de las dos. Entonces encontrar un collar en el que pueda embonar se convierte en otro problema. Y por último, hay que pagar por el servicio, por dispositivo, o no funciona. No lo volvería a comprar. |
我为我们的狗买了版本,它效果很好,但是对于我们的猫来说,这是一场灾难。 该设备非常大,因此非常具有侵入性,因此所有时间都不舒服,并且包含在内的项圈都没有适应。 然后找到一条项链,我可以推动这项项链成为另一个问题。 最后,您必须按设备付款或不起作用。 我不会再买了。 |
2024-07-03 |
2024-07-06 03:55:36 |
us |
tractive |
B0C75D8QZ9 |
R2CHFHKGLSM1IN |
|
George Henry |
1.0 |
Poor |
It works, kinda. I have other gps tracking devices that work flawlessly. This one really sucks. Today I took my Baby with me to a second home, 28 miles from her safe zone. About every 30 minutes I got a false alert that Baby was either leaving or returning to her safe zone, all while she is 28 miles away. Customer service sucks. It’s too big to wear, and too small to have any decent battery life. I would not have bought it. It was a gift. |
它有效,有点。 我还有其他GPS跟踪设备可以完美地工作。 这个真的很糟糕。 今天,我带我的孩子带到了距离她安全区28英里的第二故乡。 大约每30分钟,我就会收到一个错误的警报,因为婴儿在28英里外,婴儿要么离开或返回她的安全区域。 客户服务糟透了。 它太大而无法穿,太小了,无法具有不错的电池寿命。 我不会买。 这是礼物。 |
2024-07-04 |
2024-07-06 03:55:07 |
us |
tractive |
B0C75D8QZ9 |
R30WEEM0FLKY34 |
Verified Purchase |
Beany T. |
1.0 |
BUYER BEWARE! Do not purchase |
This product does not work unless you sign up for a full year subscription. Which is another $100 on top of everything. Does not offer monthly. Also they do this because their GPS is spotty and want to milks much out of you as they can before you cancel. I got this for my trip over seas with my cats. Not only did it not work most of the time, now that they're back and keep it on them just in case they get out it constantly warns me they are out of the area I setup and even though it's connected to wifi I have to charge it every two days. This picture is of my cats the last time the tracker said they did a mile jont out of my area and sent me warnings. They were sleeping at my table the entire time with their trackers on. The tracker didn't even say they took the same route just said they went crazy around the neighborhood. They are indoor cats |
除非您注册全年订阅,否则该产品不起作用。 这是一切的$ 100。 不提供每月。 他们之所以这样做,是因为他们的全科医生份点,想在取消之前尽可能多地奶油。 我和猫一起在海上旅行。 现在,它不仅在大多数情况下都无法正常工作,而且现在它们又回来并将其保留在他们身上,以防万一他们不断警告我,它们已经离开了我设置的区域,即使它与WiFi相关,我也必须 每两天收取一次费用。 这张照片是我的猫的最后一次,追踪器说他们在我所在的地区做了一英里的牙齿,并给我发了警告。 他们一直在跟踪器上整个时间都在我的桌子上睡觉。 追踪器甚至没有说他们走了同样的路线只是说他们在附近的附近疯了。 他们是室内猫 |
2024-07-06 |
2024-07-09 12:41:52 |
us |
tractive |
B0C75D8QZ9 |
R2KQ9F9Z7XF5NJ |
|
Megs |
2.0 |
?? |
So I’ve been looking into something like this for one of my cats. She goes out during the day and at night she (USUALLY) comes when I call her, if not right away I ground her and she’s not allowed out for a few days. Looking at this product…… the battery thing concerns me. I feel like nowadays we have so much crap to charge it’s ridiculous. So…… I only read a few comments however Im wondering why the manufacturer isn’t commenting??? I know it sounds stupid to expect that but…..I wish more people stood by their freakin products and were willing to listen to constructive criticism in order to make their product better. Sorry guess I’m just ranting. It’s just so crazy to me |
因此,我一直在研究我的一只猫。 她白天出去,晚上(通常)我打电话给她,如果不是马上,我就会把她扎根,几天就不允许她出去。 看这个产品……电池的东西让我很关注。 如今,我觉得我们有很多废话可以充电,这是荒谬的。 所以……我只读了一些评论,但是我想知道为什么制造商不发表评论??? 我知道这听起来很愚蠢,但是……..我希望有更多的人站在他们的怪异产品上,并愿意听取建设性的批评,以使他们的产品变得更好。 对不起,我只是在咆哮。 对我来说真是太疯狂了 |
2024-07-07 |
2024-07-10 09:42:46 |
us |
tractive |
B0C75D8QZ9 |
R2ZQJ6CSLMNNR3 |
|
Chris |
3.0 |
It's fun for a bit |
It was fun for a bit, until they got tired of wearing it(it's a lil big), then they lose it somewhere you can't get to. We have one in power saving zone, but can't find it anywhere. We can't turn on the sound, but if we could I'm not sure we would hear it. I must say, customer service is awesome, but we won't be seeking another replacement 2 months in after paying a whole year up front. |
这很有趣,直到他们厌倦了穿着它(这是一个小小的),然后他们将其丢失了您无法到达的地方。 我们有一个在节能区域,但在任何地方都找不到。 我们无法打开声音,但是如果可以的话,我不确定会听到它。 我必须说,客户服务很棒,但是我们将在整整一年的时间内付款后2个月再替换。 |
2024-07-08 |
2024-07-11 02:53:06 |
us |
tractive |
B0C75D8QZ9 |
R1LCIZCYBZ360Q |
Verified Purchase |
erika |
1.0 |
Battery Issues |
had this for 3 days and that battery dies within 12hrs. I only tracked the cat live once in these 12hrs, crazy. |
有3天的电池在12小时内死亡。 我只追踪了这12个小时的猫一次,疯了。 |
2024-07-09 |
2024-07-12 02:31:34 |
us |
tractive |
B0C75D8QZ9 |
R2KF28R0NANYUM |
Verified Purchase |
Ann Lang |
3.0 |
Still deciding |
The tracker is tracing the GPS signal while my cat sleeps in one place all day. See the photo, the lines radiate from where he actually is, and the blips in GPS accuracy show up at the end of these lines. His spot is outside the house, so I might be looking at the wifi signal fading and the tracker switching to GPS. No way my little guy ran almost two miles today. At one point we ran outside because we thought he was in the street, but he was sleeping in his spot 200 feet from the street. Our cat is a runt with some health problems, so I like knowing that I can find him. We adopted him as a wild stray, and he loves to be outside.Some other issues:Tracker needs to be charged every day and he doesn't like when we mess with his collar.This kills the mystery. I used to think he was out having adventures while I go to work. The truth is, he sleeps about 17 hours a day, in the same place. We already knew where his spot is. I leave for work and he's in his spot, I come home and he's in his spot. Putting a tracker on a cat is not as interesting as I thought it would be. |
当我的猫整天睡在一个地方时,跟踪器正在追踪GPS信号。 请参阅照片,线从他实际所在的位置辐射出来,而GPS精度的BLIP出现在这些线的末端。 他的位置在房子外面,所以我可能正在查看wifi信号褪色,跟踪器切换到GPS。 我的小家伙今天没办法跑了将近两英里。 有一次,我们跑到外面是因为我们以为他在街上,但他在距街200英尺的位置睡在街上。 我们的猫是有一些健康问题的跑步,所以我喜欢知道我可以找到他。 我们将他作为一个狂野的流浪,他喜欢在外面。其他问题:追踪器每天都需要被起诉,而当我们弄乱他的衣领时,他不喜欢他杀死了这个谜。 我曾经以为他去上班时正在冒险。 事实是,他每天睡在同一地方约17个小时。 我们已经知道他的位置在哪里。 我去上班,他在他的位置,我回家,他在他的位置。 将跟踪器放在猫上并不像我想象的那样有趣。 |
2024-07-09 |
2024-07-12 02:31:49 |
us |
tractive |
B0C75D8QZ9 |
R1KUIP5CDFXM7L |
|
Andrea L. Fischer |
2.0 |
1 year review: Overall, Cannot recommend |
We Have Used Tractive for about a year now for our ever-wandering cat. It works well about half the time. The other half of the time- the app does not update- and you have no idea why. This is an everyday thing. Works sometime- doesn't work other times. And if you want a human being to speak to- forget about it. Terrible customer service- non- existent really. I Cannot recommend this product, and am currently looking for a replacement. |
我们已经使用拖流大约一年了,以供我们随时随地的猫。 它运行良好大约一半时间。 时间的另一半 - 应用程序没有更新 - 您不知道为什么。 这是日常的事情。 有时可以工作 - 其他时间不起作用。 而且,如果您想说一个人 - 忘了。 确实存在的客户服务确实存在。 我不推荐此产品,目前正在寻找替代品。 |
2024-07-10 |
2024-07-13 08:05:27 |
us |
tractive |
B0C75D8QZ9 |
R2MGOS0V0XYXOQ |
Verified Purchase |
wow |
1.0 |
Collar WAY too small. The rating is for the collar only. I haven’t tried the product. |
Right away, I see the collar is only made for a big kitten or a very, very small cat. So I have to go buy another collar. I haven’t tried the product yet but just letting people know. |
马上,我看到项圈是为一只大小猫或非常非常小的猫制成的。 所以我必须去买另一个领子。 我还没有尝试过该产品,而只是让人们知道。 |
2024-07-11 |
2024-07-14 07:50:25 |
us |
tractive |
B0C75D8QZ9 |
R215RQ4KGEWOLL |
Verified Purchase |
Annie-Laurie Bardell |
1.0 |
Does not work. |
Inaccurate location system and audio locator did not work. Don't waste your money! |
位置系统和音频定位器不正确。 不要浪费你的钱! |
2024-07-13 |
2024-07-16 03:00:10 |
us |
tractive |
B0C75D8QZ9 |
R1ENW4ORUQ19G |
Verified Purchase |
Dustin Redmon |
2.0 |
Not worth the money, and short battery life. |
- Expensive device and monthly service fee.- Poorly designed app- Battery only last 24 hours after 1 month.- Cat loses it all the time. You will not find it if it gets lost outside of GPS range.The good news is that after a month of using it we have learned all of the places that our cat like to go, so we don't really need it as much, but I wish it was more reliable. |
- 昂贵的设备和每月服务费。设计较差的应用程序 - 仅持续1个月后的24小时。-猫一直失去它。 如果它在GPS范围之外丢失,您将找不到它。好消息是,经过一个月的使用,我们已经学会了我们猫喜欢去的所有地方,因此我们真的不需要太多, 但是我希望它更可靠。 |
2024-07-13 |
2024-07-15 04:23:46 |
us |
tractive |
B0C75D8QZ9 |
R3KOCTOPU2GOQA |
Verified Purchase |
Susan R |
1.0 |
So disappointed |
We bought this tracker to replace our old tractive cat tracker that was disconnecting from the service. The new, smaller, tractive cat tracker only holds a charge for approximately 12 hours. The old tracker had a CHANCE of finding the cat in the evening. The new one has no chance, because it is out of battery. |
我们购买了此跟踪器来替换与服务断开连接的旧拖拉猫跟踪器。 新的,较小的牵引猫跟踪器只能容纳大约12个小时的费用。 旧追踪器有机会在晚上找到猫。 新的没有机会,因为它没有电池。 |
2024-07-14 |
2024-07-16 03:00:10 |
us |
tractive |
B0C75D8QZ9 |
RBKFPA8R82ILK |
|
jt |
2.0 |
Could be so much better |
The fact that they purposely designed the Live function and sounds not to work while in the power saving zone is just crazy. Understood Live uses more battery but I should be able to do a short 10 sec Live even when in power saving. The location in power saving is grossly inaccurate. So you know your cat is "somewhere around" ... but not safe and sound as they tell you. Could be across the street, 2 houses down ... who knows. Why did they decide to make it so cumbersome to quickly override that power saving for 5 sec is beyond me and makes the tracker not very useful. Please listen to your customers ... many have the same feedback. |
他们故意设计了现场功能,听起来在节省区域时听起来不起作用,这是疯狂的。 了解现场使用的电池更多,但即使在节省电源时,我也应该能够做短短的10秒钟。 节能中的位置严重不准确。 因此,您知道您的猫在“周围的某个地方”……但正如他们告诉您的那样安全和声音。 可能在马路对面,有2个房屋,谁知道。 他们为什么决定使迅速覆盖5秒的节省的能力如此繁琐,这超出了我的范围,并且使跟踪器不是很有用。 请听您的客户...许多都有相同的反馈。 |
2024-07-14 |
2024-07-19 02:10:48 |
us |
tractive |
B0C75D8QZ9 |
R3HE9H5KQ09GAI |
Verified Purchase |
J Calahan |
2.0 |
Spotty without strong signal |
The range and ring feature to find the cat work well. The GPS part requires a strong signal and didn’t work well in my more remote area so I returned it for a different product. My cat didn’t seem to mind the weight of the tracker which was relatively small. |
范围和戒指的功能可以找到猫效果很好。 GPS零件需要强烈的信号,并且在我更偏远的区域中工作不佳,因此我将其归还给其他产品。 我的猫似乎不介意相对较小的跟踪器的重量。 |
2024-07-16 |
2024-07-18 02:37:10 |
us |
tractive |
B0C75D8QZ9 |
R2XUUF2HT8WQN |
Verified Purchase |
JKB |
3.0 |
You really have to want to find your Cat to put up with this thing. |
I have a 3 year old Siamese Cat. The ap is overly complicated and stuffed with useless features. It. would be nice if there was one button that said. "Find my cat". The Ap is not intuitive and very hard to follow while racing around the outdoors looking for a small furry thing as the battery life runs down.Battery life is miserable. If your animal sheds the collar out in the woods somewhere, and your battery is low...the handy "sound and light" elements on the device no longer work (a battery life saving feature), which assures you'll have difficulty the device. And make the white light blink would you please?The blue tooth proximity circle should be traded in for audible beeps that get more intense as you get closer. Glancing back and forth at your phone as you stumble along is likely entertaining for the cat, but frustrating for any human.The clasp that holds the device to the collar snapped off after 3 weeks. I'm returning it and asking for a replacement. Why not just get my money back??.....well I have no life , I signed up for a five year GPS subscription and my cat does appreciate a good time. |
我有一只3岁的暹罗猫。 AP过于复杂,并塞满了无用的功能。 它。 如果有一个按钮说,那会很好。 “找到我的猫”。 当电池寿命降低时,AP在户外寻找小毛茸茸的东西时并不是直觉,很难跟随。BatteryLife惨痛。 如果您的动物将衣领脱落在某处的树林中,并且您的电池很低...设备上方便的“声音和轻度”元素不再起作用(电池挽救了电池寿命功能),这可以确保您困难 设备。 并让白灯眨眼吗?您可以吗?应该将蓝牙接近圆圈交易,以换取随着您越来越近的近距离发出的蜂鸣声。 当您跌跌撞撞时,在您的手机上来回瞥了一眼,这可能会让猫很有趣,但对任何人类都感到沮丧。将设备固定在3周后抢购的扣子。 我要返回它并要求替换。 为什么不只是拿回我的钱呢?.....我没有生活,我注册了五年的GPS订阅,而我的猫确实很喜欢美好的时光。 |
2024-07-18 |
2024-07-21 07:39:08 |
us |
tractive |
B0C75D8QZ9 |
R1R3PKZJ5ERK1R |
Verified Purchase |
Bruce |
2.0 |
Collar holder bracket |
GPS worked well however the bracket that holds the tracker is brittle plastic. I had mine for 2 weeks and it broke. This made the tracker come loose and made it hard to find while in power saving mode. |
GP运转良好,但是固定跟踪器的支架是脆性塑料。 我有我的两个星期,它破了。 这使跟踪器变得松动,并在节省模式下很难找到。 |
2024-07-19 |
2024-07-22 02:29:47 |
us |
tractive |
B0C75D8QZ9 |
R2TVWVTBZ2FQJP |
Verified Purchase |
Ramon |
1.0 |
Why do I need a subscription |
Everything is has subscriptions I’m actually tired of it . L product |
一切都有订阅,我实际上已经厌倦了。 L产品 |
2024-07-20 |
2024-07-23 04:26:28 |
us |
tractive |
B0C75D8QZ9 |
R3PEV2NYGED3LV |
Verified Purchase |
Danielle |
1.0 |
Bad battery |
Battery does not even last a day and I’ve only had it for a month. I do not recommend |
电池甚至没有持续一天,我只有一个月。 我不建议 |
2024-07-20 |
2024-07-23 04:26:28 |
us |
tractive |
B0C75D8QZ9 |
R3FJAIN1CUDMAR |
Verified Purchase |
Naya |
1.0 |
Scam |
You need to download an app that tracks not only your cat location, but also yours. You also need to pay $300+ in subscription fees |
您需要下载一个不仅跟踪猫位置的应用程序,还可以跟踪您的猫位置。 您还需要支付$ 300+的订阅费 |
2024-07-23 |
2024-07-25 08:45:21 |
us |
tractive |
B0C75D8QZ9 |
R3THWG0469A8U0 |
Verified Purchase |
William |
1.0 |
Beware - things you should know before you buy. |
1-If you don’t have great cell service in your area this tracker will not work. Most important!2-There is no monthly service to test it out. You will be buying a year with a monthly breakdown. This is the shortest you will find.I have not found a way to get your money back like stated. Had my service for about ten day to give it a chance. Cancelled it and tried to get refund on just the service, not the unit. Still no response from customer support. It is all automated and either not monitored or they just don’t give a S.3- this is not GPS, it is cell based and flawed if not direct line of sight to cell towers.4- does have Bluetooth option and will pick your pet up from about 15 feet if nothing is between you and them.5- the sound is barely audible if you are right next to the unit.I’d love to edit this and tell you at least the company held up their guarantee but it has been 10 days and no response.Good luck! |
1-如果您在您所在地区没有出色的手机服务,则该跟踪器将无法使用。 最重要的!2-没有每月进行测试的每月服务。 您将购买一年的每月细分。 这是您会发现的最短。我还没有找到一种像所述的方法。 我的服务大约十天,给了它一个机会。 取消了它,并试图仅在服务上获得退款,而不是单位。 仍然没有客户支持的回应。 它都是自动化的,要么不监视,要么没有给出S.3-这不是GPS,它是基于单元格的,如果不是直接到电池塔的视线,则有缺陷。4-确实有蓝牙选项,并且会选择 如果您和它们之间没有任何东西,您的宠物从大约15英尺处上升。5-如果您在单位旁边,声音几乎听不到。 已经有10天了,没有回应。运气好! |
2024-07-23 |
2024-07-25 08:45:21 |
us |
tractive |
B0C75D8QZ9 |
R2V5LP18KKPH5P |
|
Amazon Customer |
1.0 |
DO NOT BUY THIS TRACKER – MY CAT GOT LOST, IT NEVER WORKS |
It never works! My cat is lost, and this thing lost signal with 80% battery and never connected again. My cat has been missing for 6 days now! The RADAR thing doesn’t work either. I’ve used it twice, and the first time the same thing happened, but he came back. I thought maybe it wasn’t charged correctly, but that wasn’t the case. After my cat got lost, I researched ways to try to reactivate the GPS to no avail and found lots of reviews about the tracker not working, not in the city, not in the countryside, giving weird readings that the cat was a kilometer away when he was in front of the owner. People say it used to work but not anymore. I don’t know if it’s because of the satellite or the software updates, but people have been complaining for about a year and a half. Don’t buy it. It’s not going to give you any peace of mind.I just requested my refund for the 2-year subscription they make you buy. Let's see how that goes. I read another review that said they take forever to respond and the refund process has been 6 months, and they still haven't given the money back to that customer. |
它永远不会起作用! 我的猫迷路了,这东西用80%的电池丢失了信号,再也没有连接。 我的猫已经失踪了6天! 雷达的事情也行不通。 我已经使用了两次,第一次发生同样的事情,但他回来了。 我认为也许没有正确充电,但事实并非如此。 我的猫迷路后,我研究了试图将GP重新激活的方法无济于事,并发现了许多有关跟踪器不起作用的评论 他在主人面前。 人们说它曾经工作,但不再工作了。 我不知道是因为卫星还是软件更新,但是人们一直在抱怨大约一年半。 不要买。 这不会让您放心。我刚刚要求我退款,以使您购买的2年订阅。 让我们看看如何进行。 我读了另一位评论,说他们永远需要回应,退款过程已经6个月了,他们仍然没有将钱还给该客户。 |
2024-07-23 |
2024-07-26 08:34:20 |
us |
tractive |
B0C75D8QZ9 |
R2NX6QHWX9MDHP |
Verified Purchase |
amanda |
1.0 |
Charging slowed |
This was an awesome product for me to feel safe letting my cat outside until the charging slowed it took it two days for it to recharge to set to 43 percent . And dies in a couple hours unfortunately this happened only using it for under three weeks I can’t wait till they come up with a more reliable product |
对于我来说,这是一个很棒的产品,可以让我的猫在外面放心,直到收费放缓,花了两天时间才能将其充电设置为43%。 不幸的是,在几个小时内死亡,这只会在不到三周的时间内使用它,我等不及要想出一个更可靠的产品 |
2024-07-25 |
2024-07-27 15:04:39 |
us |
tractive |
B0C75D8QZ9 |
RGLXWLKAL7SIV |
Verified Purchase |
Jeff |
1.0 |
The collar system is too fragile |
The bracket that holds the tracker on the collar broke after the second time to put it on the collar. No bueno. |
第二次将其放在衣领之后,将追踪器固定在衣领上的支架将其放在衣领上。 没有布宜诺。 |
2024-07-27 |
2024-07-30 08:13:43 |
us |
tractive |
B0C75D8QZ9 |
R1CIKU9XIT4AO5 |
Verified Purchase |
Cierra Nelson |
2.0 |
Battery life insufficient, poor customer support |
The first use of the tracker, the battery lasted close to 4 days. After a week of use, it doesn't even last 24 hours. It is not convenient to remove and charge every day for an outdoor cat.Their customer service is also horrible. I changed subscriptions from yearly to monthly, which put me on 2 accounts instead of one, being charged for both. I have been trying to cancel and get a refund and they are unresponsive via chat with no phone number to call.They tracker works and I like the app, which is why I give more than one star. But they need to increase battery life and get better customer support. Unfortunately for that, I do not recommend. |
跟踪器的首次使用,电池持续了接近4天。 经过一周的使用后,它甚至不会持续24小时。 每天为户外猫删除和充电并不方便。他们的客户服务也很恐怖。 我每年将订阅更改为每月,这使我在2个帐户上而不是一个帐户,这两者都被收取。 我一直在试图取消并获得退款,并且他们通过聊天没有响应性,没有电话号码可以致电。他们喜欢该应用程序,这就是为什么我会给我多一星级的原因。 但是他们需要提高电池寿命并获得更好的客户支持。 不幸的是,我不建议这样做。 |
2024-07-28 |
2024-07-31 00:21:43 |
us |
tractive |
B0C75D8QZ9 |
R3AQNE2QGRFEJ9 |
Verified Purchase |
Terri/Ashley |
2.0 |
Monthly Subscription required |
Monthly subscription is required or it's useless. Cheapest monthly plan is $13 a month. I'll be returning it for one that doesn't require a subscription. |
需要每月订阅或没有用。 最便宜的每月计划是每月13美元。 我将把它归还不需要订阅的一个。 |
2024-07-29 |
2024-08-01 00:49:27 |
us |
tractive |
B0CL9R625G |
R1RYC6LNGWXE6V |
Verified Purchase |
bryan bagwell |
1.0 |
Don't waste your money, HORRIBLE battery life |
Returning this today. The battery lasts 2 days, then takes more than 4 hours to charge. Everything else worked fine, but 2 days on, half a day off... what's the point. (and yes, it was every only at my house in battery saving mode)IF, you are ok with having it off and charging at night then this would be ok for you. The tracking and everything worked great. |
今天返回。 电池持续2天,然后需要超过4个小时才能充电。 其他一切都很好,但是2天,休假半天...有什么意义。 (是的,只有在我的房子里节省电池模式),如果您可以在晚上放下并充电,那对您来说是可以的。 跟踪和一切都很好。 |
2024-07-08 |
2024-07-11 01:45:07 |
us |
tractive |
B0CL9R625G |
RGZF4WM11NYCG |
Verified Purchase |
lb |
1.0 |
Box damaged. |
Will charge and see if device is damaged. |
将充电并查看设备是否损坏。 |
2024-07-17 |
2024-07-20 01:24:25 |
us |
tractive |
B0CL9R625G |
RGIWBCR3OYMVF |
Verified Purchase |
Pathguy |
1.0 |
Nice concept but unreliable chinese product |
On the 2nd dead device in 2 months and waiting for customer service to get back to me for a 3rd. Customer service is almost non existent, and you have to wait for them to email you but there is no telling when that’s going to happen. The rechargeable battery won’t charge after just 1-2 charges and the device dies. It takes little effort to QC products but the company seem to not care they are selling defective products and make you go thru the hoop to get any help. |
在2个月内第二次死亡设备上,等待客户服务与我联系第三次。 客户服务几乎不存在,您必须等待他们给您发送电子邮件,但是没有告诉您何时会发生这种情况。 可充电电池只有1-2的费用而不会充电,并且设备死亡。 QC产品几乎不需要努力,但是该公司似乎不在乎他们正在销售有缺陷的产品,并使您越过篮筐获得任何帮助。 |
2024-07-28 |
2024-07-30 08:16:59 |