| us |
Tracki |
B07N4DHFZM |
RTWFXG65WEPUS |
Verified Purchase |
sncalliope |
3.0 |
3.0 out of 5 stars |
I purchased the tracker and an extra magnet protector box together by overnight shipping. Guess what! The tracker missing the charger cable!!!! and the magnet box supposed to have an extra battery there, but there’s No battery at all!!! What hell is itUpdates my review.After the customer service contacted with me, I was able to get a fully refund for the device. And meanwhile before I got my refund I repurchased the same items, and for now it worked over a week, I have to say it’s pretty much awesome with the function, and it definitely is a good value and good price point compares to other brands. However, the waterproof case wasn’t work that well, because it was huge and heavy, it can’t be magnetized perfectly under vehicle , hopefully they could find a way to make it easier. I will raise the stars as 5, 3.5 is for product itself, 1.5 is for their customer service representative guy Rey. He deserves 5 stars.Update review:Customer service still good. Battery I literally have to recharge day by day, it dropped very crazy after a month. And they don’t have the solution. And most of the modes didn’t work. Like the other day I set as a save mode then tried to reset back on app, nothing changed, still sleeping mode. I replaced a recharged full battery last night, without using it dropped down to 50% I don’t know why. They don’t know either. |
2023-12-14 |
2024-06-18 14:45:56 |