| 站点 | 品牌 | asin | reviewid | 是否购买用户 | 留评人 | 留评星级 | 留评主体 | 留评正文 | 留评正文翻译 | 留评日期 | 抓取时间 |
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| us | 1MORE | B09Q33DGCS | R34N61G3LOYZQJ | chuck akins | 1.0 | No Support, buy hey, Nice Website! | WARNING: This is VERY LONG but I have all documented and saved.Don’t have a listening experience to share about the Evo’s because they would not pair to any device in the house. I was very hopeful when I read reviews, looked at 1More’s website and details about WNR and how the Evo’s have found a solution to wind noise… alas, no joy!So, I approach Customer Service and attempt to reach them by phone for an assist in maybe resetting the earbuds so they would pair? Something simple one would think, right? Wrong! What I got was a recording stating that because of COVID the entire company moved to work from home, there is NO PHONE Support available. If you have an issue, email (not chat, email) Customer Support and someone will get back to you within 24 hours.Sad that I had to resort to email solution instead of immediate help I went ahead and dutifully followed the archaic process they called support and sent the email. The next day (20 hours or so) I get a response to my multiple, very specific 3 questions email. The response was a sloppy attempt at copy/paste for base instructions that had nothing to do with my issue… it was glaringly obvious they did not really even look at my email… my guess is a bot picked out the word “Pair” from my email and it sent the barely related, non specific copy/paste response to me. So, what next? Ah, email again… at this point I am no longer sad about not getting my earbuds to work I am frustrated that I can’t get any actual live person help or even an intelligent bot 🤨 I send the email letting them know they did not actually read my last email because of all I stated above, is there actual support or what am I to do? Again, I asked 2 separate questions and each stood alone specific to the non pairing.The response from them this time was 48 hours later and the response was that I could return them (obviously). Surprised that was the response instead of customer support or technical support attempt to resolve, just return them, we will send you new ones after we get our other pair back if you like or we can refund you, my decision.Likely, if you are still reading this, you already know my decision. If I can’t get help now, is this company going to even be around in a year if they truly have no concept of customer support?Refund please. Still sad I didn’t get to hear them, but likely for the best anyway.As a footnote… should have bought thru Amazon instead of direct from 1More, the return process would have been easier. | 警告：这很长，但我都记录下来并保存了。没有聆听体验可以分享有关EVO的聆听经验，因为它们不会与房屋中的任何设备配对。 当我阅读评论时，我非常有希望 在重置耳塞时，它们会配对？ 一个简单的人会想，对吧？ 错误的！ 我得到的是一张录音，说明整个公司都在家里工作，因此没有电话支持。 如果您有问题，请发送电子邮件（而不是聊天，电子邮件）客户支持，并且有人会在24小时内与您联系。 支持并发送电子邮件。 第二天（20小时左右），我会回复我的多个非常具体的3个问题电子邮件。 回应是一种草率的尝试/粘贴的尝试，以获取与我的问题无关的基本说明……显而易见，他们甚至没有真正看过我的电子邮件……我的猜测是一个bot从我的来看的“对”一词。 电子邮件，它向我发送了几乎相关的非特定副本/粘贴响应。 那么，接下来呢？ 啊，再次发送电子邮件……在这一点上，我不再难过不让我的耳塞上班我感到沮丧，因为我无法获得任何实际的现场人员帮助，甚至是一个聪明的机器人🤨🤨我发送电子邮件让他们知道他们没有 实际上是因为我上面所说的所有内容阅读了我的最后一封电子邮件，是有实际的支持还是我该怎么办？ 再次，我问了两个单独的问题，每个问题都独自一人特别是非配对的。 惊讶的是，这是回应，而不是客户支持或技术支持尝试解决的尝试，只需退还它们，如果您愿意，我们会寄给您新的，或者我们可以退款，或者我们可以退还您的决定。 仍在阅读本文，您已经知道我的决定。 如果我现在无法获得帮助，如果这家公司真的没有客户支持的概念，该公司是否会在一年之内出现？ 仍然很伤心，我没有听到他们的声音，但无论如何还是最好的。 | 2024-05-03 | 2024-05-21 10:48:18 | |
| us | 1MORE | B09Q33DGCS | R3JR9L6NXRJW8Y | Verified Purchase | Nick | 2.0 | Dead on Arrival | Right bud wouldn’t power on. Neither would pair. Quick refund though. | 正确的芽不会打开动力。 都不会配对。 快速退款。 | 2024-05-11 | 2024-05-21 10:48:50 |
| us | 1MORE | B0B8CJSZGB | R3UQ0NOWHLZZTF | charlotte a. | 2.0 | Four hours of playtime, not 44 | For the price point these are okay. Maybe 4 hours playtime at best, definitely not 44, lol. But I keep them cranked up to block out the gym music at the gym, ie, stuck in the 70s. The sound is clear and plays loud enough to block out just about everything. | 对于价格，这些都可以。 也许是4小时的游戏时间，绝对不是44个，大声笑。 但是我让他们摇动以阻止健身房的健身音乐，即70年代。 声音清晰，播放足够大，几乎可以阻止一切。 | 2024-05-21 | 2024-05-24 05:00:31 | |
| us | 1MORE | B0CCS51B91 | RM6CVT1CWZJML | Verified Purchase | Drew Wilkinson | 1.0 | Great headphones. Terrible waterproof promise. | I switched to the S50 from a pair of Powerbeats Pro & they absolutely lived up to that standard. Great open ear sound let me hear my surroundings. I loved them. Conductive charging was amazing. I wore them on every run I went on. Until I got caught in a downpour one day. No big deal, they are IPX7 Waterproof, right? Well, after getting home, the right earpiece no longer works. Tried drying it out & no luck. So now i have an expensive paperweight since I am outside of the return period. So for the headphones, I give them top marks. Just never get them wet or you will be looking for a new set soon. | 我从一对PowerBeats Pro中切换到S50，它们绝对达到了该标准。 良好的开放式耳朵声音让我听到周围的环境。 我爱他们。 导电充电是惊人的。 我每次跑步都穿着它们。 直到我有一天被倾盆大雨。 没什么大不了的，它们是防水的，对吗？ 好吧，回家后，右耳不再工作。 尝试将其干燥，没有运气。 因此，自从我不在返回期之外以来，我的镇压量很高。 因此，对于耳机，我给他们最高的标记。 只是永远不要让它们弄湿，否则您将很快寻找新套装。 | 2024-05-08 | 2024-05-11 01:59:50 |
| us | 1MORE | B0CDKMH2H1 | R1M3F1HDZWBV18 | Renata | 3.0 | Sound is good but many issues. | So for the money I think it should be better. Sound is good people can hear me and background noise is toned down very good. However!!! It can connect to only one device at a time which is bad for a Bluetooth that is over $100. Also while it is in the charging box it connects to my phone so I can’t hear the caller and they can’t hear me, it took a while to figure out what was the problem. Why would it connect to my phone while in the charging box?? I don’t have it in my ear!!! No on off switch either so in order to be connected to the caller either I have to put it into my ear or go to settings on phone and disconnect Bluetooth. Terrible. On iPhone you have no idea how much is it charged. Android will show in settings. Tapping 3 times to end call or accept call also not easy. So lots of issues but the sound quality in and out while talking is good. That’s why I am keeping it otherwise I would send it back. Charging box is also a little too big for pocket. | 因此，对于钱，我认为应该更好。 声音是好人可以听到我的声音，背景噪音非常好。 然而！！！ 它可以在一次只能连接到一台设备，这对于超过$ 100的蓝牙不利。 另外，当它在充电盒中连接到我的手机，所以我听不到呼叫者，他们听不到我的声音，花了一段时间才弄清楚了什么问题。 为什么在充电盒中的手机连接到我的手机？ 我的耳朵里没有它！！！ 也没有关闭开关，以便将其连接到呼叫者，要么我必须将其放入耳朵中，要么通过电话设置并断开蓝牙连接。 糟糕的。 在iPhone上，您不知道它收取了多少费用。 Android将在设置中显示。 点击3次结束通话或接受通话也不容易。 因此，很多问题，但是交谈时的声音质量进出是好的。 这就是为什么我要保留它，否则我会把它寄回。 充电盒也有点太大了，无法口袋。 | 2024-05-28 | 2024-05-30 00:57:27 | |
| us | 1MORE | B0CDLC5TBG | R1DXR1DG40MAE9 | Verified Purchase | Judy B | 1.0 | Left bud does not work at all | Got the pair and they fit nicely around the ear BUT the left bud does not work at all. I followed all of the troubleshooting and still nothing. The right is fine and good for vid calls. Reached out to customer device and have not heard back (7 days and counting). | 得到了这对，它们很适合耳朵，但左芽根本不起作用。 我遵循所有故障排除，但什么都没有。 权利很好，适合vid呼叫。 接触到客户设备，没有回音（7天且计数）。 | 2024-05-01 | 2024-05-04 06:31:25 |