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us |
Bird Buddy |
B0C8TJTBMR |
R3GVQJBSRFPDWP |
Verified Purchase |
Kate |
1.0 |
Difficult to say the least. |
This is such a frustrating purchase. The charging indicator light is practically non-existent. When you do finally figure out that you need to take the camera into a dark roomand look through the white plastic for a very pale shadow of a light. It could be flashing only to see it flashing or solid green or blue or red. Red is apparent but blue and or green are extremely hard to see or distinguish from each other. In my case the unit continuously goes offline. It is the solar unit so should be charging. It’s now inside on a charger for the umpteenth time. If it follows suit, once charged it will flash blue but I will need to reset the unit (wait fur the red flashing light) uninstall the bird buddy app, and then re-install the app, process to get it to go back online. Not to mention the process of making sure the unit is in an area that communicates with Wi-fi. Very very frustrating for what is turning out to be just a very expensive bird feeder with no online capability that lasts more than a few hours at best. Maybe I got a dud but from reading all the reviews questioning the charging process I amGuessing this is normal for the unit. Shame on me for not doing better due diligence before purchasing. |
这真是令人沮丧的购买。 充电指示灯实际上是不存在的。 当您终于找出时,您需要将相机带入黑暗的房间,并穿过白色塑料,以使光的阴影非常苍白。 它可能只是为了看到它闪烁,绿色,蓝色或红色。 红色是显而易见的,但蓝色和 /或绿色很难彼此看到或区分。 就我而言,单位不断离线。 这是太阳能部门,应该充电。 现在是第十四次使用充电器的内部。 如果效仿,一旦充电,它将闪烁蓝色,但我需要重置设备(等待红色的红色闪光灯)卸载鸟伙伴应用程序,然后重新安装该应用程序,以使其返回在线。 更不用说确保该单元位于与Wi-Fi通信的区域的过程。 对于事实证明,这只是一个非常昂贵的鸟类喂食器,没有在线能力,最多可以持续几个小时。 也许我有一个愚蠢的人,但是从阅读所有评论来询问我和该单位的充电过程的质疑是正常的。 购买之前没有做得更好的尽职调查,让我感到羞耻。 |
2024-06-03 |
2024-06-06 02:39:30 |
us |
Bird Buddy |
B0C8TJTBMR |
R2HR6DDV5BBFAY |
Verified Purchase |
MN Jean |
2.0 |
Terrible product. Do not buy |
Bought for my husband, the bird lover for Christmas. Extremely hard to put in seed, and the container is small. Solar panel is totally inadequate in our northern winters, and frequent charging inside was needed. Very few bird pictures were obtained. In order to get ID on these few birds, one needed to subscribe to their site, at additional $. It is now in the trash |
为我丈夫买了圣诞节的鸟爱好者。 非常困难的种子,容器很小。 在我们的北部冬季,太阳能电池板完全不足,需要频繁的内部充电。 获得了很少的鸟儿照片。 为了在这几只鸟上获得身份证,需要以额外的价格订阅其网站。 现在在垃圾中 |
2024-06-03 |
2024-06-06 02:42:57 |
us |
Bird Buddy |
B0C8TJTBMR |
R1ZBT8OW1RCUI0 |
Verified Purchase |
Janet C. Eitreim |
3.0 |
Bad directions |
Who writes the instructions for these gadgets? It must be a staff member who is intimately familiar with the workings and has no comprehension of what a new owner needs. The product is clever, but there is nothing intuitive about the directions. Some things described in the app instructions (history feed icon) cannot be found on the app; other processes, like the collection process, are not described at all. If you don't mind puzzling over the directions on the web site, then it might be a good purchase. |
谁写了这些小工具的说明? 它必须是一个非常熟悉的工作,并且对新所有者需要什么没有理解。 该产品很聪明,但是方向没有什么直觉。 应用程序说明中描述的某些内容(历史记录图标)在应用程序上找不到; 根本没有描述其他过程,例如收集过程。 如果您不介意对网站上的指示感到困惑,那可能是一个不错的购买。 |
2024-06-03 |
2024-06-06 03:07:42 |
us |
Bird Buddy |
B0C8TJTBMR |
RNT7JF7504SL6 |
Verified Purchase |
John Long |
1.0 |
Need to exchange but don’t have box |
Battery doesn’t charge |
电池不电 |
2024-06-02 |
2024-06-07 12:51:33 |
us |
Bird Buddy |
B0C8TJTBMR |
R1V1RNRGMANNR1 |
Verified Purchase |
Kj |
1.0 |
Received used birdhouse |
I purchased this as a gift and when he opened it the house was clearly used. It has dirt on the top of the house and handwritten username and password in the booklet it comes with. The camera doesn’t work. Very disappointed. This is a $300 item and should not have happened. Embarrassing. |
我以礼物的价格购买了它,当他打开它时,房子清楚地使用了。 它在房屋的顶部有污垢,并在附带的手册中具有手写用户名和密码。 相机不起作用。 非常失望。 这是一个$ 300的商品,不应该发生。 尴尬。 |
2024-06-09 |
2024-06-12 01:09:28 |
us |
Bird Buddy |
B0C8TJTBMR |
R24ZRUH9IT10YK |
|
P. J. Fast |
3.0 |
Bird buddy photos |
The original BirdBuddy we had was wonderful but it would no longer charge and had to be replaced. Although customer service is difficult to connect with, they did replace the unit. However. The photos from the new BirdBuddy camera are not nearly as clear and sharp. I don’t know if a change was made to the camera, if the replaced unit was refurbished, or what explanation there might be for the difference in performance. I would have given my original unit 5 stars. |
我们拥有的原始鸟类很棒,但它不再充电,必须更换。 尽管很难连接客户服务,但他们确实替换了该设备。 然而。 新的Birdbuddy相机中的照片几乎没有清晰而清晰。 我不知道是否对摄像机进行了更改,是否对替换的单元进行了翻新,或者对性能差异可能有什么解释。 我会给我原始的5星。 |
2024-06-10 |
2024-06-12 01:48:50 |
us |
Bird Buddy |
B0C8TJTBMR |
R2V7M4UV05DZGB |
|
Keith |
2.0 |
No sound when sending videos |
Too many software bugs! |
太多的软件错误! |
2024-06-10 |
2024-06-13 02:53:39 |
us |
Bird Buddy |
B0C8TJTBMR |
RH48VBGE89230 |
Verified Purchase |
Kelly M. |
1.0 |
App and solar roof underwhelming |
The idea of this product is great, and although seeing who stops by is fun, I am overall disappointed in the product for the following reasons: 1) the app is cumbersome to navigate and the AI identification of birds is not always accurate, and 2) the solar roof does provide enough charge. I have the feeder next to a solar ring camera that I never have to manually charge, but I am charging the feeder weekly.Given the price, I would expect more from the product on these basic features. I do not recommend. |
该产品的想法很棒,尽管看到谁停下来很有趣,但由于以下原因,我对产品感到失望:1)该应用程序很麻烦,鸟类的AI识别并不总是准确,而2个 )太阳能屋顶确实提供了足够的电荷。 我将馈线靠近太阳能摄像头,我不必手动充电,但是我每周都会充电。付出了价格,我希望产品对这些基本功能的期望得到更多。 我不建议。 |
2024-06-11 |
2024-06-14 04:10:05 |
us |
Bird Buddy |
B0C8TJTBMR |
R2ALOYGBD5404F |
Verified Purchase |
Pam C |
2.0 |
Technical problems |
I bought this for my adult daughter. She loved it at first but it has been a constant source of frustration due to technical issues. The feed is not good quality and the photos are random. Too late to return and customer service has been horrible. Would not recommend. |
我为我的成年女儿买了这个。 她一开始喜欢它,但由于技术问题,它一直是挫败感的根源。 提要质量不好,照片是随机的。 为时已晚,返回和客户服务真是太可怕了。 不建议。 |
2024-06-12 |
2024-06-15 02:14:56 |
us |
Bird Buddy |
B0C8TJTBMR |
R25OB7IH54E3CW |
Verified Purchase |
kagro's mo |
1.0 |
The ABSOLUTE WORST |
The camera doesn't capture birds 90% of the time. When it does you can't download the picture only a link to the photo on the bird buddy website and there is literally zero customer service- there is no phone number and emails yield no response only a suggestion to look at FAQ. Avoid and go with another manufacturer that, at a minimum, has customer service. |
相机不会有90%的时间捕获鸟类。 当它无法下载图片时,只有图片链接指向鸟伙伴网站上的照片,并且实际上没有客户服务 - 没有电话号码,电子邮件不会产生任何响应,只有一个建议来查看常见问题解答。 避免并与另一个至少具有客户服务的制造商一起去。 |
2024-06-16 |
2024-06-19 01:32:54 |
us |
Bird Buddy |
B0C8TJTBMR |
R2CPEOE93WFT9E |
|
Ray |
1.0 |
Do not buy this product |
Received this as a gift. After a couple of months, the camera unit stopped charging through the solar panel charger. Recharged the unit through the charger cord, and could not get the unit to pair with my internet. Contacted customer service and they were uselessness to the point they gave up. They refused to replace the camera so I tossed it in the garbage where it belongs. I am now using the housing as a simple bird feeder. In my opinion Bird Buddy’s technology is garbage and their website is an amateurish nightmare. |
收到这是礼物。 几个月后,相机单元停止通过太阳能电池板充电器充电。 通过充电器电线为设备充电,无法与我的互联网配对。 联系了客户服务,他们无用,以至于他们放弃了。 他们拒绝更换相机,因此我将其扔在垃圾中。 我现在将住房用作简单的鸟类喂食器。 在我看来,Bird Buddy的技术是垃圾,他们的网站是业余噩梦。 |
2024-06-17 |
2024-06-20 01:41:44 |
us |
Bird Buddy |
B0C8TJTBMR |
R4HKOJ7OHODBK |
|
glrogers |
2.0 |
Clunky app interface, WiFi stopped working after 3 weeks, no support. |
The app interface is very clunky, when the device works.Inexplicably mine went offline after about 3 weeks and it cannot regain a wifi signal. The device seems to be stuck in a 'loop' and with no real readout (the LEDs are only visible if you're 50 feet below ground in a completely dark cave), it's impossible to know the device's true status.There is no 'backup' to force configure it via a cable, so it's essentially a $300 plastic bird feeder at this point.Tech is great when it works, but this is too immature of a product and frankly overpriced for what it delivers. |
当设备工作时,应用程序界面非常笨拙。在大约3周后,我的Xplicplicible脱离了线路,无法重新获得WiFi信号。 该设备似乎被困在“循环”中,没有真实的读数(只有在一个完全黑暗的洞穴中地面以下50英尺时,LED才可见),不可能知道该设备的真实状态。 备份'通过电缆强制配置它,因此此时基本上是一个$ 300的塑料喂食器。技术在工作时很棒,但这太不成熟了,坦率地说,它的产品提供的价格过高。 |
2024-06-17 |
2024-06-20 01:41:49 |
us |
Bird Buddy |
B0C8TJTBMR |
R3T4KDUXSCOTU |
|
Patricia |
1.0 |
Too much money for what you get (heartburn from frustration |
I got this solar powered feeder and accessories as a gift almost a month ago. Setup is not easy, but I finally got it set up and outside. There are different colored lights to let you know how the device is working and where you are in the setup process. Those lights are not so easy to see.. They suggest that you cup your hand over where the light is supposed to be in order to see it. Huh?Adding food is inconvenient and awkward. Don't believe what they say about how how easy it is to fill. It isn't. At least we're given a cup which does help.Although I stand nearby and watch birds all over and around the Bird Buddy, I usually get only one of two videos/pictures each day. I like to be positive even if I dislike a product. I like the solar roof. That seems to work well for me.The unit goes to sleep at night (to save the battery they say). Mine didn't wake up from sleep and it took two days to get it back online. I went through the help suggestions over and over. Turning on and off, disconnecting, uninstalling... well you know. Whew- finally I'm online again! Yay! I got it refilled and hung it back up. I checked and now the error message is "out of the feeder." What!? Not true. So of course, it's not working again; and you guessed it- more frustration.Although there are many reasons to dislike Bird Buddy, they are mostly minor ones that I can live with. The worse is if there is a problem, there is zero human help. It's all AI so that your questions are answered with the same solution over and over with the question, "Was this helpful?" Well, NO, it wasn't helpful and going round and round in circles is frustrating.This bird feeder is expensive. There are (also expensive) accessories you can add. Although there's no real help for a problem there seems to be lots of help to buy a Bird Buddy or to add accessories or a subscription. No thanks, Bird Buddy.DON'T BUY THIS FOR YOURSELF. DON'T BUY ONE AS A GIFT. It's a great idea if it works- not so much if it doesn't. |
大约一个月前,我将这种太阳能喂食器和配件作为礼物。 设置并不容易,但是我终于将其设置为外面。 有不同的彩色灯,可以让您知道设备在设置过程中的工作原理以及位置。 这些灯并不容易看到。.他们建议您将手倒在原本应该是光线的地方。 嗯?加食物是不方便和尴尬的。 不要相信他们对填补的容易性有多大的看法。 不是。 至少我们给了我们一个确实有帮助的杯子。尽管我站在附近,看着鸟好友周围的鸟,但我通常每天只会得到两个视频/图片之一。 即使我不喜欢产品,我也喜欢积极。 我喜欢太阳能屋顶。 这对我来说似乎很好。该单位在晚上入睡(以节省他们说的电池)。 我的睡眠没有醒来,花了两天时间才能重新上网。 我一遍又一遍地接受帮助。 打开和关闭,断开连接,卸载...您知道。 哇 - 终于我再次在线! 耶! 我把它补充了,然后将其挂起来。 我检查了,现在错误消息是“从进纸器出发”。 什么!? 不对。 所以当然,它不再起作用。 而且您猜到了这一点 - 更沮丧。尽管有很多理由不喜欢鸟伙伴,但它们大多是我可以忍受的次要伙伴。 更糟糕的是,如果有问题,人类的帮助零。 这是所有AI,以便您的问题通过相同的解决方案一遍又一遍地回答:“这有帮助吗?” 好吧,不,这无济于事,圆圈转弯并令人沮丧。这种鸟类喂食器很昂贵。 您可以添加(也有昂贵的)配件。 尽管对于问题没有真正的帮助,但似乎有很多帮助购买鸟伙伴或添加配件或订阅的帮助。 不,谢谢,鸟好友。不要亲自购买。 不要买一个作为礼物。 如果没有工作的话,这是一个好主意。 |
2024-06-19 |
2024-06-21 03:00:44 |
us |
Bird Buddy |
B0C8TJTBMR |
R2GOMIQ2QFNZR7 |
Verified Purchase |
cookiereader |
1.0 |
DON'T BUY- WASTE OF MONEY- if I can give this a Negative 10 stars I would! |
I purchased this for my parents for the holidays. We live in NY, and it's cold in the winter. My mom has MS. It was too cold to set this up in the winter. She set the birdhouse up, and it worked for a grand total of 3 days. My mom spent several more hours setting it up again. It worked for another grand total of 10 minutes. She reached out to customer service, and they said too bad. The birdhouse was placed in an excellent spot for WI-FI. The directions were terrible; however, we did get it to work for 3 days and 10 minutes... I also had to purchase the perch - a piece of plastic worth no more than 2 dollars retail, if that much - it was 13 dollars +. I wanted to do something nice for my parents- all this created frustration. Ps. Once you do buy it, there is a subscription that you need to purchase. I think it was to see other people's backyards and something they call a postcard. We didn't have time to see what that was about because the product doesn't work- AND WE CAN NOT GET OUR MONEY BACK- KEEP YOUR MONEY AND DONT BUY A BIRD BUDDY- |
我在假期为父母购买了这个。 我们住在纽约,冬天很冷。 我妈妈有女士。 太冷了,无法在冬天进行设置。 她设置了鸟屋,总共工作了3天。 我妈妈花了几个小时再次设置。 它总共工作了10分钟。 她接触了客户服务,他们说太糟糕了。 鸟屋被安置在Wi-Fi的绝佳地方。 指示很糟糕。 但是,我们确实让它工作了3天10分钟...我还必须购买鲈鱼 - 一块价值不超过2美元的零售价(如果有的话) - 那是13美元 +。 我想为我的父母做一些好事 - 所有这些都造成了挫败感。 PS。 一旦购买了它,就需要购买订阅。 我认为看到其他人的后院和他们称之为明信片的东西。 我们没有时间看看那是什么意思,因为该产品不起作用,而且我们无法获得钱 - 保留您的钱,不买鸟伙伴 - |
2024-06-18 |
2024-06-21 03:00:44 |
us |
Bird Buddy |
B0C8TJTBMR |
R1EZ52DF9BL8W9 |
|
Rick Starnes |
1.0 |
Don't buy this product |
Worked 1 day, the live feed. Says my feeder is online and ready but no live feed. No phone for support. Stupidest product on the market! If you choose to spend hundreds on this then get ready to become your own support system and waste your time resolving tech issues just to see a bird. Waste of money! |
工作1天,现场供稿。 说我的喂食器已经在线,已经准备就绪,但没有实时饲料。 没有电话支持。 市场上最愚蠢的产品! 如果您选择为此花费数百美元,那么准备成为自己的支持系统,并浪费时间解决技术问题,只是为了看鸟。 浪费钱! |
2024-06-17 |
2024-06-21 03:00:44 |
us |
Bird Buddy |
B0C8TJTBMR |
R1WJ787KQQS77B |
|
Guy Tudisco |
1.0 |
Don’t buy this! |
Extremely tedious and frustrating set-up! Sent three emails (they don’t provide phone support!) to their customer support unit and got ZERO responses!! Stay away!!!! |
非常乏味和令人沮丧的设置! 向其客户支持单位发送了三封电子邮件(他们不提供电话支持!)并获得零响应!! 远离!!!! |
2024-06-19 |
2024-06-22 01:51:56 |
us |
Bird Buddy |
B0C8TJTBMR |
R2GNP5BX6OL83T |
Verified Purchase |
Fiorello |
1.0 |
Bird Buddy would not connect to phone |
After charging the bird buddy and downloading the app and following all the directions, the bird buddy would not connect to my phone. Addinoally the light which tells you if it is on or in connecting mode is behind thick plastic and it is difficult to tell if it is on or not, let alone if it is Blue or not. I expected better from a 200$+ product, a go pro would be more effective |
在向鸟伙伴充电并下载应用程序并遵循所有方向之后,鸟伙伴不会连接到我的手机。 附加的光线告诉您它是否处于连接模式或连接模式后面,很难分辨出它是否打开,更不用说是蓝色的。 我希望从200美元+产品中更好,Go Pro会更有效 |
2024-06-25 |
2024-06-28 08:35:38 |
us |
Bird Buddy |
B0C8TJTBMR |
R1Y4TI61YX9H91 |
|
Bob |
3.0 |
There is NO AFTER PURCHASE CUSTOMER SUPPORT. |
The camera works great. The issue is difficult to non existent after sale customer support. |
相机效果很好。 销售客户支持后,难以存在问题。 |
2024-06-25 |
2024-06-28 08:36:06 |
us |
Bird Buddy |
B0C8TJTBMR |
RXVJ3YMJ4ABNN |
Verified Purchase |
BigT504 |
1.0 |
Junk, bad firmware, no customer service |
Bought this as a gift so setup/use was delayed. Some kind of firmware issue that customer service can't resolve. Does not work, too late to return. |
以礼物的方式购买了它,因此设置/使用被推迟了。 客户服务无法解决的某种固件问题。 不起作用,为时已晚,无法返回。 |
2024-06-29 |
2024-07-02 03:36:27 |