| 站点 | 品牌 | asin | reviewid | 是否购买用户 | 留评人 | 留评星级 | 留评主体 | 留评正文 | 留评正文翻译 | 留评日期 | 抓取时间 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| us | Furbo | B01FXC7JWQ | RWH38GCO476G5 | Verified Purchase | P. Williams | 1.0 | Stopped Working <4 Years Later | Purchased for $199 as a gift for my wife in October 2020. Opened at Christmas 2020 and plugged it in. Loved it. Stopped working months ago and won’t even turn on as the photo shows. Don’t buy. Zero Stars. | 以199美元的价格购买作为我妻子的礼物，于2020年10月为我的妻子购买。于2020年圣诞节开业并插入了。喜欢它。 几个月前停止工作，甚至不会像照片显示的那样打开。 不要买。 零星。 | 2024-07-02 | 2024-07-05 06:38:44 |
| us | Furbo | B01FXC7JWQ | R3KHZ5AWW0SS0S | Verified Purchase | Ying | 2.0 | disappointed | I bought this in 2021 and recently, it’s been having a lot of connectivity issues. It’s like it suddenly gave out. I don’t have high hopes that I’ll get it to work. When I first got the product, I was glad that it was easy to set up but the picture quality was not great so I wasn’t impressed. I think the only thing that makes Furbo stand out is that it can throw treats when you’re not at home with your pet. I wouldn’t purchase this again because the quality is disappointing. | 我在2021年购买了它，最近它遇到了很多连接问题。 就像突然发出。 我没有很大的希望能使它起作用。 当我第一次获得该产品时，我很高兴设置很容易，但是图片质量不是很好，所以我没有留下深刻的印象。 我认为使Furbo脱颖而出的唯一一件事是，当您不和宠物一起在家时，它可以抛弃零食。 我不会再购买它，因为质量令人失望。 | 2024-07-23 | 2024-07-26 22:05:26 |
| us | Furbo | B01FXC7JWQ | R1G84PHTEHYZ7T | Verified Purchase | RSL | 2.0 | Longevity issues | This device lasted about two years and then just stopped streaming. It still connected to the app and WiFi without issues. It also gives appropriate dog barking alerts via the app. The tech support solution was to buy a newer camera that would be 50% off with an annual subscription. Since the device is addressable, the sudden failure of streaming, and solution that involved an unnecessary annual fee, left me feeling a bit suspect. | 该设备持续了大约两年，然后停止流式传输。 它仍然没有问题连接到应用程序和WiFi。 它还通过应用程序提供了适当的狗吠叫警报。 技术支持解决方案是购买较新的相机，每年订阅将享受50％的折扣。 由于该设备是可寻址的，因此流媒体的突然失败以及涉及不必要的年费的解决方案使我感到有些怀疑。 | 2024-07-24 | 2024-07-26 22:05:26 |
| us | Furbo | B01FXC7JWQ | R294JDH13VF9FL | Verified Purchase | Kory Kronemeyer | 1.0 | Stopped working | Womp womp | WOMP WOMP | 2024-07-25 | 2024-07-28 09:16:17 |
| us | Furbo | B01FXC7JWQ | R1DMZ96T6YJUG8 | Verified Purchase | Amazon Customer | 1.0 | Furbo Forces Subscription Plan | Update: this worked great for 2 years. It randomly started having issues connecting to wifi, I would have to do a hard reset and reconnect, but the reconnection only lasted a couple of hours. I used Furbo support, their only solution was the hard resets I had been doing. Come to find out, the non subscription model is no longer comparable with iOS 16 or above. They will "replace" your unit with a refurbished one IF you sign up for the nanny subscription. Such a disappointment. What a poorly run business model. | 更新：这效果很好2年。 它随机开始存在连接到WiFi的问题，我必须进行硬重置并重新连接，但是重新连接仅持续了几个小时。 我使用了Furbo的支持，他们唯一的解决方案是我一直在做的硬重置。 来找出来，非订阅模型不再与iOS 16或更高版本相提并论。 如果您注册保姆订阅，他们将用翻新的设备“替换”您的单元。 如此失望。 运行良好的业务模型。 | 2024-07-28 | 2024-07-31 06:07:09 |
| us | Furbo | B01FXC7JWQ | R2W1K6NRFQN8NX | Ariel Wooden | 1.0 | Customer service horrid | Treat dispenser did not work. Customer service is only online chat or email and is not helpful. Would not refund my subscription without proof of the furbo return. Even though the furbo was a gift from family and I personally bought the subscription and it was clearly not connected or even in use. Horrible experience | 治疗分配器无效。 客户服务仅是在线聊天或电子邮件，没有帮助。 没有证明Furbo返回的证明，我不会退还我的订阅。 即使Furbo是家人的礼物，我个人购买了订阅，并且显然没有连接甚至使用。 可怕的经历 | 2024-07-29 | 2024-08-01 10:25:10 | |
| us | Furbo | B09GDQZLD1 | R191TJT5FZKGSO | skip welsh | 1.0 | Had to leave a review or the app locked up... And I'm paying for this? | Just got a notification about my dog and when I opened the app there was a rating screen. I tried to click around it but it wouldn't close. I had to hit stars that took me to Google review. No problem, I go back to the app and it still won't let me through. Thus a 1 star review. If I'm paying for access, I should have access whether I review your product or not. Poor form Furbo... Poor form. | 刚收到有关我的狗的通知，当我打开应用时，有一个评分屏幕。 我试图单击它，但它不会关闭。 我不得不击中将我带到Google评论的明星。 没问题，我回到该应用程序，它仍然不会让我完成。 因此，1星评论。 如果我要支付访问费用，无论我是否审查您的产品，我都应该访问。 不良的毛皮...形式差。 | 2024-07-02 | 2024-07-06 06:12:09 | |
| us | Furbo | B09GDQZLD1 | R2OGH83U726KQC | Verified Purchase | COTA | 1.0 | Worked for a few months | Thought this was great at first but just stopped working and then you cannot even speak to a person. Did the automated chat for about an hour, huge mistake! Accomplished nothing and wasted a lot of time! | 以为一开始这很棒，但只是停止工作，然后您甚至无法与一个人说话。 自动聊天大约一个小时了，巨大的错误！ 什么也没做，浪费了很多时间！ | 2024-07-07 | 2024-07-10 12:52:43 |
| us | Furbo | B09GDQZLD1 | R35CZN7QDDCEW0 | Verified Purchase | Gayle | 1.0 | Just get a ring | This is a rip off… not worth it… just get a ring. | 这是一个撕裂……不值得……只要戒指。 | 2024-07-09 | 2024-07-12 04:21:56 |
| us | Furbo | B09GDQZLD1 | RCQGCXBE0CT74 | Verified Purchase | a.b. | 2.0 | stopped connecting to wifi | Loved this thing at first. all features were fantastic. Would still love it if it worked. After about 6 months it started disconnecting and id have to manually reset and reconnect. Eventually it just turned, stopped facing the wall, and wouldn't connect at all. Total meltdown in function and essentially bricked. Didn't even last a year. | 一开始喜欢这个东西。 所有功能都很棒。 如果它起作用，仍然会喜欢它。 大约6个月后，它开始断开连接，ID必须手动重置和重新连接。 最终它只是转过身，停止面对墙，根本不会连接。 功能的总崩溃，基本上是砖砌的。 甚至没有持续一年。 | 2024-07-11 | 2024-07-14 08:22:19 |
| us | Furbo | B09GDQZLD1 | R7W2I8U20KGOR | Verified Purchase | Haleigh Valenta | 1.0 | I wish I could give negative stars. | I have this and the mini so I can see all sides of our living room. We have a dog with severe separation anxiety and have been doing training 5x a week for 6 months. Sessions never go longer than 30 minutes and are usually 15 minutes or less. In this time not ONCE have the cameras been functioning the entire duration. More often than not they don’t work AT ALL. Which puts tremendous stress and anxiety on us as we don’t know if our dog is in danger or potential harming himself/destroying the house.The only times these cameras seem to function properly is when you’re inside the house. The second we leave they crash. Sometimes they come back on other times they never do.For a company built on animal safety it’s pathetic. Also strange I can’t find anywhere to write a review on their actual site. Wish I could get my money back. But a ring camera or use Zoom. | 我有这个和迷你，所以我可以看到客厅的各个方面。 我们有一只患有严重分离焦虑的狗，并且每周进行5倍训练6个月。 会议永远不会超过30分钟，通常是15分钟或更短的时间。 在这个时候，摄像机没有一次在整个持续时间内运行。 他们经常根本不起作用。 这给我们带来了巨大的压力和焦虑，因为我们不知道我们的狗是否处于危险之中或潜在伤害自己/破坏房屋。这些相机似乎唯一正常运行正常的时候是您在房子里时。 第二秒，我们离开他们崩溃。 有时他们会在其他时候回来。对于一家以动物安全为基础的公司，这是可悲的。 同样奇怪的是，我找不到任何地方可以在他们的实际网站上撰写评论。 希望我能把我的钱回来。 但是环形相机或使用变焦。 | 2024-07-12 | 2024-07-16 05:01:37 |
| us | Furbo | B09GDQZLD1 | R3LCZX15VGR1L5 | Kim Phillips | 1.0 | Furbo Blocking Access to My Camera & App | I am extremely upset that FURBO is blocking the use of my camera, which was paid for, and refuses to contact me to resolve this. This camera was a gift which advertises “no subscription necessary”. My rescue dog is in behavioral training for another few weeks. I wanted to test the camera to see how I liked it before my dog comes home. I was never interested in the subscription package. In the short time Furbo allowed me to use my camera, which was paid for, I admit I did like it and was considering getting the subscription. NOT ANYMORE. The whole app including the camera is blocked by a screen telling me my free 30 day trial has started and to add my personal info to get started. I do not want the free trial until my dog is home, if at all. I have found no way around this screen. When I googled Furbo, I found a chat and an email address. The chat is useless because it is AI and you have to choose your issues. My issue is not there. After I progress through a couple of screens, it asks me if my issue was solved, when I click “no” it brings me right back to the beginning. I have emailed support five times. Each time the reply is to do the chat. I have received no response at all. I have requested a phone number to call and left my phone number in the email. Nothing. I have just filed a complaint with the Better Business Bureau. Beware, this company has absolutely NO customer service. | 我对Furbo阻止使用相机的使用感到非常沮丧，该相机已被支付，并拒绝与我联系以解决此问题。 这款相机是一件广告“无需订阅”的礼物。 我的救援犬正在进行行为训练几周。 我想测试相机，看看我的狗回家之前如何喜欢它。 我从来没有对订阅软件包感兴趣。 在短时间内，Furbo允许我使用付费的相机，我承认我确实喜欢它，并且正在考虑获得订阅。 不再。 包括相机在内的整个应用程序都被屏幕阻塞，告诉我我的30天试用版已经开始，并添加了我的个人信息以开始使用。 如果有的话，我不想在我的狗回家之前进行免费试用。 我在这个屏幕上找不到任何办法。 当我搜索Furbo时，我找到了一个聊天和电子邮件地址。 聊天毫无用处，因为它是AI，您必须选择您的问题。 我的问题不存在。 在我浏览了几个屏幕之后，它问我是否解决了问题，当我单击“不”时，它会使我立即回到开始。 我已经通过电子邮件发送了五次支持。 每次回复都进行聊天。 我根本没有收到任何回应。 我已要求电话号码打电话，并在电子邮件中留下了我的电话号码。 没有什么。 我刚刚向Better Business Bureau提出了投诉。 当心，这家公司绝对没有客户服务。 | 2024-07-18 | 2024-07-23 07:29:43 | |
| us | Furbo | B09GDQZLD1 | R1MXE8T1J1LQ37 | Julia930 | 1.0 | Beware Multiple Camera Use | I purchased one camera and understood that it was a subscription required camera. I set up my new camera and opted for the two year plan of $129.00 versus month to month since it was a slight savings. The camera is great and I saw where you can have up to 4 Furbos on one account. I purchased two more cameras to use in multiple rooms. When I went to add the second camera, it requested an upgrade fee and said it was $149.00 which is the 2 year multiple camera price. Stupidly, I assumed it would deduct what I had paid when I went to verify it through Paypal. It did not go to verify and automatically charged the additional $149.00. I thought it had to be a glitch, and decided to contact Furbo. I then went to add the third camera and it was going to charge an additional $149.00. I stopped at this point. Naturally, it was the weekend so I emailed since there wasn't anyone available for chat. I chatted with an agent today and the $49.00 camera requires a new subscription each time according to her. I explained that this doesn't make sense. If that was true, the fee should be the basic plan for one camera since this isn't an add on camera according to them. Looking back, there is an option to pay $129.00 for a non subscription camera, which is what I assume you are supposed to do. My biggest issue is I have now paid almost $300.00 for two cameras and if I want to use my third camera it will cost me $580.00, though they do extend the subscription out two years each time you pay. | 我购买了一台相机，并知道这是一台订阅所需的相机。 我设置了新相机，并选择了两年计划的$ 129.00与一个月，因为这节省了略有节省。 相机很棒，我看到一个帐户上最多可以拥有4个Furbos。 我购买了另外两个摄像机以在多个房间中使用。 当我去添加第二台摄像头时，它要求升级费用，并表示为149.00美元，这是2年的多个摄像头价格。 愚蠢的是，我认为当我通过PayPal验证它时，它将扣除我所支付的费用。 它没有用于验证并自动向额外的$ 149.00收取费用。 我认为这必须是一个小故障，并决定与Furbo联系。 然后，我去添加了第三台相机，它将额外收取149.00美元的费用。 我在这一点上停了下来。 自然，那是周末，所以我发了电子邮件，因为没有人可以聊天。 我今天与代理商聊天，每次$ 49.00相机都需要新的订阅。 我解释说，这没有意义。 如果这是真的，则费用应该是一台相机的基本计划，因为这不是摄像机的添加。 回顾过去，可以选择为非订阅摄像头支付$ 129.00，这是我认为您应该做的。 我最大的问题是，我现在已经为两台相机支付了近300.00美元，如果我想使用第三台相机，每次您付款两年的订阅量确实将订阅延长了两年。 | 2024-07-22 | 2024-07-25 10:36:07 | |
| us | Furbo | B09GDQZLD1 | R2YVZ1G36THSMM | Verified Purchase | Sibs | 1.0 | DO NOT BUY | More than half the time you cannot connect. When it does connect it freezes. There is no way to connect with a supervisor or next tier support. When it works- it’s fun. But it is not worth the cost. DO NOT BUY | 超过一半的时间无法连接。 当它连接时，它会冻结。 无法与主管或下一个层支持联系。 当它起作用时 - 很有趣。 但这不值得。 不要买 | 2024-07-24 | 2024-07-28 07:22:33 |
| us | Furbo | B0BWN22T25 | R17P0N47G6TX75 | Verified Purchase | shastadaisy | 1.0 | Bluetooth connection does not work… | Spent three hours rebooting, resetting, re-installing app, trying on another device, and it will not pair with Bluetooth. | 花了三个小时重新启动，重置，重新安装应用程序，尝试在另一台设备上尝试，并且不会与蓝牙配对。 | 2024-07-02 | 2024-07-04 03:07:26 |
| us | Furbo | B0BWN22T25 | R1B1A3LH5I2K56 | Verified Purchase | Ajola | 1.0 | Do not buy | You need a subscription to use it on top of the 80$ that it costs | 您需要订阅才能在80美元的基础上使用它 | 2024-07-14 | 2024-07-17 03:12:10 |
| us | Furbo | B0BWN22T25 | R3QEFDKR6EP9OQ | Verified Purchase | Wendy Wilbourn | 3.0 | Not our 1st Furbo | We were replacing our previous machine. We tried everything. the yellow light would not stop flashing. I have to return it. The online help was no help. | 我们正在替换以前的机器。 我们尝试了一切。 黄光不会停止闪烁。 我必须退还它。 在线帮助没有帮助。 | 2024-07-15 | 2024-07-18 03:07:45 |
| us | Furbo | B0BWN22T25 | R2OQ3H6LUMYM5G | Verified Purchase | Emma Brown | 1.0 | LOUD DISPENSING NOISE | not only does this product need a subscription on top of buying it, but the preset noise is SUPER LOUD of a squeaky duck. You can change this, however, the dispensing noise itself is SOOO LOUD. You can hear the gears turning in the actual product. The motion detection and lighting is not bad, but you can buy any other camera for much cheaper. | 该产品不仅需要购买它的订阅，而且预设的噪音超出了吱吱作响的鸭子。 您可以更改此操作，但是，分发噪声本身是如此大声。 您可以听到齿轮在实际产品中转动。 运动检测和照明还不错，但是您可以以更便宜的价格购买其他相机。 | 2024-07-19 | 2024-07-21 07:56:57 |
| us | Furbo | B0BWN22T25 | R1VFCM1QLGT9IX | Arianna.429 | 1.0 | Disappointed | I was super excited about this purchase. I was under the impression base on their website that the the subscription was optional. I’m extremely disappointed. In my opinion, a $100 camera should not require a a monthly fee just to use its basic functions. Will be returning for a different brand. | 我对这次购买感到非常兴奋。 我的网站上的印象基础是订阅是可选的。 我非常失望。 我认为，仅仅使用其基本功能，就不应每月收取100美元的相机费用。 将返回另一个品牌。 | 2024-07-19 | 2024-07-22 03:08:46 | |
| us | Furbo | B0BWN22T25 | RP035O4N464G0 | Mitchael Sieh | 3.0 | Lifetime | We loved our furbo! I would show all my friends and coworkers and they thought it was great I could look at my dog throughout the day, and even give him treats. Unfortunately according to customer support “it has reached the end of its natural life” conveniently exactly 3 years after we purchased. We will not be getting another one because we don’t want to get a new one every three years. It was good while it lasted and I’ll just watch my dog on my indoor ring cameras. No more treats thrown at him throughout the day though. | 我们爱我们的毛皮！ 我会向我所有的朋友和同事展示，他们认为我整天都可以看着我的狗，甚至给他点心很棒。 不幸的是，根据客户的支持，“它已经在我们购买的三年后方便地方便地方便地说。 我们不会再得到另一个，因为我们不想每三年获得一个新的。 持续的过程很好，我只会看着我的狗在室内戒指摄像头上。 不过，全天不再给他扔给他。 | 2024-07-19 | 2024-07-22 10:01:55 | |
| us | Furbo | B0BWN22T25 | R23GP8OYYJK3H0 | Verified Purchase | KCK | 1.0 | Terrible Customer Service and Misleading Website Statements | Furbo's website states that "All Furbo models come with a free one-month trial of the Dog Nanny subscription. Subscriptions can be canceled at any time through the Furbo website, but the subscription services will remain accessible until the end of the subscription term." This is not true for this model and the Furbo representative, "R.V.", was completely unhelpful and unable to honor the 30 day trial described on the website. I have never experienced such misleading information without customer service willing to work with me to help correct the issue. Don't give your money to a company with such terrible values. | Furbo的网站指出：“所有FURBO车型都有免费的一个月一次的狗保姆订阅试验。可以随时通过Furbo网站取消订阅，但是订阅服务将可以访问，直到订阅期结束为止。” 对于该模型而言，这是不正确的，而Furbo代表“ R.V.”完全无济于事，无法纪念网站上描述的30天试用版。 如果没有客户服务愿意与我合作以帮助纠正问题，我从未经历过这种误导性信息。 不要把钱交给拥有如此糟糕价值的公司。 | 2024-07-20 | 2024-07-23 05:27:44 |
| us | Furbo | B0BWN22T25 | R1LIN9MK81W96I | Verified Purchase | Katie | 2.0 | Only 12 hours old and keeps disconnecting | I really really want to like this product. But 2x in less than 12 hrs since we received it has disconnected. It seems to disconnect when it turns. Which defeats the purpose. We bought this bc we want to start leaving our dog out when we leave the house. He was crate trained for 2 years and we are having a baby and need space. The idea is to leave our boxer out and remove the crate.But if this disconnects when we are at work we can’t watch if he is being destructive or a good boy.So far the experience has not been ideal. The picture quality on it is amazing. And you can talk to your pet. I even like the idea of being able to use it to check in with your kids if they aren’t answering the phone. Our 10yr old was laughing when we peaked and spoke to him from it.I really hope this works out. This was a prime day purchase. The product is very expensive and you still have to purchase a subscription. However, it was on sale so we thought we would try it.Keeping our fingers crossed that we did not waste our money. | 我真的很想喜欢这个产品。 但是自收到以来，不到12个小时的2倍已经断开连接。 它似乎是在转弯时断开连接的。 打败目的。 我们买了这个卑诗省，我们想开始离开家时离开我们的狗。 他经过板条箱训练了两年，我们有一个孩子，需要空间。 这个想法是将拳击手排除在外，然后卸下板条箱。但是，如果我们在工作时断开连接，我们将无法观察他是在破坏性的还是一个好男孩。 上面的图像质量很棒。 您可以和您的宠物交谈。 我什至喜欢能够使用它与您的孩子一起检查电话的想法。 当我们达到顶峰并从中与他交谈时，我们的10岁大笑了。我真的希望这能解决。 这是一日购买。 该产品非常昂贵，您仍然必须购买订阅。 但是，它是在销售的，所以我们认为我们会尝试。 | 2024-07-20 | 2024-07-22 10:01:36 |
| us | Furbo | B0BWN22T25 | R5Y3620F3LLTS | Verified Purchase | Churchy | 1.0 | Horrible custom service. | It gives you a short setup time. It wouldn’t dispense treats. Then it immediately required me to subscribe at 6.99$x 3 months. Why would I subscribe to it when it wasn’t dispensing treats. It might have worked but it only let me try a few times. Customer service was absolutely horrible. Kept telling me I need to subscribe. I kept telling them it wouldn’t dispense during set up. They kept saying to subscribe like I was dumb. It was like I was talking to a bot. But it said it was a human named Charolette | 它为您提供了很短的设置时间。 它不会分配零食。 然后，它立即要求我以6.99 $ x 3个月的价格订阅。 当它不分配零食时，为什么我会订阅它。 它可能奏效了，但只能让我尝试几次。 客户服务绝对可怕。 一直告诉我我需要订阅。 我一直告诉他们，在设置过程中不会分配。 他们一直在说像我愚蠢一样订阅。 就像我在和一个机器人说话一样。 但它说这是一个叫夏罗莱特的人 | 2024-07-22 | 2024-07-24 09:30:38 |
| us | Furbo | B0BWN22T25 | RX5672II66MVU | Kami N. Haile | 1.0 | Camera Inoperable in Less Than 1 Year | I'm an owner of three subscription-assigned Furbos. The last Furbo my family purchased was this Dog 360 cam in November 2023. Yesterday, I tried to load this camera on the app, only to discover it was disconnected. I asked my husband to reset it. He tried...and nothing happened. Later in the evening, I tried resetting it myself. I followed the instructions on Furbo. I removed it from the app and added it back. I reset our internet. Nothing got the camera to reconnect - it kept returning to this purplish white light. So today, I contacted Furbo customer service and chatted with a "JB." He offered to have my Furbo mailed to them for servicing. The Furbo would either be repaired with refurbished parts or be replaced with a refurbished Furbo. I immediately voiced concerns about receiving a refurbished product; not only was I worried about future faulty issues with a used product, but, moreover, I raised concerns about receiving an unsecure, potentially comprised camera. Nonetheless, Furbo disregarded my concerns, insisting a refurbished product would be fine; by policy, they couldn't send me a new Furbo, even though the camera had only been in use for 8 months. Pathetic! So much for a reputable company. I'll be unsubscribing and replacing the other two cameras I have. | 我是三个由订阅的Furbos的所有者。 我的家人购买的最后一个毛茸茸的是2023年11月的这款Dog 360凸轮。昨天，我试图将此相机装载到该应用程序上，只是发现它已断开连接。 我请丈夫重设。 他尝试了……什么也没发生。 晚上晚些时候，我尝试自己重置它。 我遵循Furbo上的说明。 我将其从应用程序中删除并添加回。 我重置我们的互联网。 没有什么可以重新连接的相机 - 它一直返回到这种紫色的白光。 因此，今天，我联系了Furbo客户服务，并与“ JB”聊天。 他提出要把我的毛茸茸邮寄给他们进行维修。 Furbo要么用翻新的零件修理，要么用翻新的Furbo代替。 我立即对收到翻新产品表示担忧； 我不仅担心二手产品的未来错误问题，而且，我引起了人们对不安全的潜在相机的担忧。 尽管如此，Furbo忽略了我的担忧，坚持认为翻新产品会很好。 根据政策，即使相机仅使用了8个月，他们也无法给我发送新的Furbo。 可怜的！ 对于一家知名的公司来说，这么多。 我将取消订阅并取代我拥有的其他两个相机。 | 2024-07-22 | 2024-07-24 09:30:38 | |
| us | Furbo | B0BWN22T25 | R2QS8C2EG8T9A6 | Verified Purchase | aschmidt21 | 3.0 | Must have subscriptions to operate! | After the treat throw demo the app would not allow further use without subscribing to the monthly service of $7/month. There is another brand that allows chip storage and no subscriptions. | 在Treat Throw演示之后，如果不订阅每月7美元的每月服务，应用程序将不允许进一步使用。 还有另一个允许芯片存储而无需订阅的品牌。 | 2024-07-22 | 2024-07-26 09:48:41 |
| us | Furbo | B0BWN22T25 | R1PMHVQ36I2Q48 | Verified Purchase | AGN | 1.0 | Where’s the love? | I have owned the original Furbo since 2021. I found it very helpful then since I started working hybrid in Jan 2021. I had an anxious rescue dog and wanted to monitor her while I was at work. I loved Furbo then until I started having issues the last 2 months. Sometimes it would just disconnect by itself. I thought it was my WiFi but all of the other equipment I had in my house didn’t show any disconnection. After talking with their chatbot and finally a human on their chat, we agreed that I did have a faulty Furbo. They said they would send a replacement after I returned the old one. So far so good. Problem is I have had since acquired a my new dog who is currently sick. So instead, I bought a new Furbo 360 (since I have been happy with it in the past) during Prime Day. Long story short, I had the same issues that it would disconnect by itself only after having it set up within 36 hours. I should have known better. Sadly, I had to sign up with the subscription to activate the Furbo 360. So, where’s the love…is it gone? Oh Furbo, I trusted you!These are some of the helpful tips I can give you: (Using a scale of 1-5, 1 being poor, 5 being excellent)1. Sound quality - 32. Size - 53. Picture Quality - 34. Motion Detection - 3 (t gets stuck sometimes. I have to manually move it using the arrow on my app)5. Security - 3 (I like the 360 camera especially at night to detect movement). | 自2021年以来，我拥有原始的Furbo。自2021年1月开始工作以来，我发现它非常有帮助。我有一只焦虑的救援犬，想在上班时监视她。 我喜欢Furbo，然后直到最近两个月开始出现问题。 有时，它本身会断开连接。 我以为是我的wifi，但是我家里拥有的所有其他设备都没有显示出任何断开连接。 在与他们的聊天机器人交谈后，最后一个人在聊天中，我们同意我确实有一个错误的毛皮。 他们说，在我返回旧的旧的旧物品后，他们会派遣一个替代品。 到目前为止，一切都很好。 问题是我从那以后收购了一只我目前生病的新狗。 因此，相反，我在黄金日购买了一个新的Furbo 360（因为我过去对此感到满意）。 长话短说，我遇到了同样的问题，即只有在36小时内建立后才断开连接。 我应该更了解。 可悲的是，我不得不注册订阅以激活Furbo360。那么，爱在哪里……它消失了？ 哦，我信任你！这些是我可以给您的一些有用的技巧：（使用1-5、1的比例为贫穷，5个非常好）1。 声音质量-32。大小-53。图片质量-34。运动检测-3（有时会卡住。我必须使用应用程序上的箭头手动移动它）5。 安全-3（我喜欢360摄像头，尤其是在晚上检测运动）。 | 2024-07-24 | 2024-07-29 02:33:02 |
| us | Furbo | B0BWN22T25 | RICX1UGQHWZA | Verified Purchase | Maria Montes | 3.0 | Love | So far it works great. Although, I’m not fully sure it was new… When I opened it, it was full of hairs… | 到目前为止，它很棒。 虽然，我不确定它是新的……当我打开它时，它充满了头发…… | 2024-07-24 | 2024-07-27 02:10:32 |
| us | Furbo | B0BWN22T25 | R3F1369F0KVMVE | Verified Purchase | RaeAnn | 2.0 | Stupid | So stupid that you have to pay 70$ a year to use it after you already paid 50$ for the damn camera. | 如此愚蠢，以至于您已经为该死的相机支付了50美元后，每年必须支付70美元才能使用它。 | 2024-07-26 | 2024-08-02 13:27:03 |
| us | Furbo | B0BWN22T25 | R3DA6CPNRXMDWF | Tigerbean | 1.0 | After year of use, I will not recommend. | I enjoyed furbo for maybe the first year I had it. It was I responsive at times and discontented the server many times… anotingy but didn’t bother me too much… however: After dealing with their careless customer service and taking over a week to get back to me multiple times, I am truly disappointed and so frustrated.My camera just stopped working one day. Nothing happened to it. It sits on my mantle, unreachable to anyone but me. It stopped recording, picking to movement and become totally useless. Furbo didn’t act quickly at all, again taking over a week to get back to me, and now making me go through the process of *printing out a label* (is this 1999???) and sending it back myself, instead of immediately sending a replacement with a label inside. Do they think us pet parents want to keep a dead camera???. I find this extremely inconveniencing, and frustrating. I do not own a printer, and I will now be without a pet camera on my elderly dogs for over two weeks because of their faulty equipment and slow customer service and shipment choices. 10/10 would NOT recommend. | 也许我享受了Furbo的第一年。 我有时会反应迅速，对服务器多次不满意……anotingy，但并没有打扰我太多……但是：在处理了他们粗心的客户服务并花了一个星期的时间在我身边多次与我联系，我真的很失望 如此沮丧。我的相机刚刚停止工作一天。 什么都没发生。 它坐落在我的地幔上，除了我以外的任何人都无法到达。 它停止录制，挑选运动并完全没有用。 Furbo根本没有迅速采取行动，再次花了一个星期的时间回到我身边，现在让我经历了 *打印标签 *的过程（这是1999年？），而是自己寄回了它，而是 立即在内部使用标签发送替换。 他们认为我们的宠物父母想保留一台死去的相机吗？？？ 我发现这极大的不便，令人沮丧。 我没有打印机，因为它们的设备有故障，客户服务和装运的选择缓慢，我现在将在我的老狗上没有宠物相机。 10/10不建议。 | 2024-07-27 | 2024-07-30 09:43:42 | |
| us | Furbo | B0BWN22T25 | R350Z7XOPDTX9A | Trinity Tisler | 1.0 | Stopped working | I got a Furbo as a gift in 2020, just recently it will not turn on anymore. After contacting customer service, the best they could do is replace it after I bought an $80/yr subscription. I understand it is out of warranty, but I’m sure this has happened to others. Will be trying other brands. | 我在2020年获得了一份Furbo作为礼物，最近它将不再打开了。 与客户服务联系后，他们能做的最好的方法是在我购买$ 80/yr订阅后替换它。 我了解这是不可能的，但我敢肯定这已经发生在其他人身上。 将尝试其他品牌。 | 2024-07-28 | 2024-07-31 00:35:26 | |
| us | Furbo | B0BWN22T25 | R1VUFC9JINT7PD | Verified Purchase | E. Floyd | 2.0 | DOES NOT WORK AT ALL WITHOUT THE SUBSCRIPTION!!! | despite what the web says about camera and treat toss working without a subscription....this is not accurate .THERE IS NO FUNCTION WITHOUT PURCHASING THE NANNY SUBSCRIPTION ...and the chat function to ask about how to override this was useless. | 尽管网络对相机的评价和治疗无订阅而无需订阅而处理的抛掷工作。..这是不准确的。如果不购买保姆订阅的情况，没有任何功能……聊天功能询问如何替代这是毫无用处的。 | 2024-07-29 | 2024-08-01 02:02:52 |
| us | Furbo | B0BWN22T25 | R22ZNLWXBHPBVF | Verified Purchase | Chris Brown | 3.0 | Product works but why the subscription | The product works well but you need a subscription in order to use the most basic functions. You can get other models and brands that do the same thing but don’t need a subscription | 该产品运行良好，但是您需要订阅才能使用最基本的功能。 您可以获得其他做同样事情但不需要订阅的模型和品牌 | 2024-07-29 | 2024-07-31 00:36:22 |
| us | Furbo | B0C4XYGMF1 | R2AQ7C0673T4G | Verified Purchase | Diane Shannon | 1.0 | Terrible Product | Their app doesn't work. Couldn't even set the thing up after 3 house of trying and so called customer support. No phone number to call. OF COURSE!!! Now I am in a pickle trying to find another camera. | 他们的应用程序不起作用。 在3座尝试之后甚至无法将其称为客户支持之后，甚至都无法设置这件事。 没有电话号码。 当然！！！ 现在，我在泡菜中试图找到另一台相机。 | 2024-07-25 | 2024-07-28 15:24:43 |
| us | Furbo | B0C4XYGMF1 | R1QQNKXQRU3BDX | J | 1.0 | Shady business practices | This review is more about their shady practices.Note that if you already have a subscription, you will still have to buy ANOTHER separate subscription with the camera.In addition, their support page says that each account can have up to 4 cameras. They do not indicate that you need to buy their Pro plan in order to use more than one camera. If you try to change your plan (even within a week of activating it), they will say you have to pay the full price for the Pro plan (without a refund for the basic plan).Just an overall horrible experience for something that should be really simple. Will be returning and looking elsewhere. | 这篇评论更多地是关于他们的阴暗实践。注意，如果您已经有了订阅，您仍然必须使用相机购买另一份单独的订阅。此外，他们的支持页面说，每个帐户最多可以拥有4个相机。 他们没有表明您需要购买他们的专业计划才能使用多个相机。 如果您尝试更改计划（即使在激活计划后的一周之内），他们会说您必须支付Pro Plan计划的全额价格（没有基本计划的退款）。只是一定的可怕体验 非常简单。 将返回并寻找其他地方。 | 2024-07-28 | 2024-07-31 00:25:42 | |
| us | Furbo | B0CFGQBCDX | R1F8NRYTJI7FTM | Verified Purchase | Sang Seop, Lee | 1.0 | Subscription not worth it. | not sure why pet camera needs subscription.So far, it looks okay. nice design, and like to play with treat function, butit is already over 50 dollars and somehow it cannot be used without subscription, which was total $75.12 per year with tax.(Older version was able to be used).So far there is no additional function or benefits for subscription.I already put treat and I am lazy to return it, butYou'd better consider looking for other products if you don't want to pay over $75 every year. | 不知道为什么宠物相机需要订阅。所以，看起来还可以。 精美的设计，喜欢使用Treats功能，但Butit已经超过50美元，没有订阅就无法以某种方式使用，每年总计75.12美元的税款（可以使用较旧的版本）。 订阅的其他功能或福利。我已经放弃了，我懒惰地退还它，但是如果您不想每年不需要支付75美元以上的费用，最好考虑寻找其他产品。 | 2024-07-22 | 2024-07-24 09:31:51 |
| us | Furbo | B0CTKXQNPX | R3CROQ9BHZFT32 | Verified Purchase | J. Kramer | 1.0 | Terrible customer service | The Namny service does not work, despite paying for the service. Contacted customer service and they were useless. Online chat only, which times out when you try to implement their suggested fixes, will not provide any assistance by phone. The fixes did not work. Agent promised to follow up to ensure resolution of issue and has not. Will be returning and canceling nanny service. Huge waste of time | 尽管为这项服务付费，但NAMNY服务仍行不通。 联系了客户服务，他们毫无用处。 仅在线聊天，当您尝试实施其建议的修复程序时，哪些时间不会通过电话提供任何帮助。 修复程序不起作用。 特工承诺将跟进以确保解决问题，但没有。 将返回和取消保姆服务。 浪费时间 | 2024-07-18 | 2024-07-20 00:43:24 |
| us | Furbo | B0CTKXQNPX | R17M56ZD5J293O | Verified Purchase | Sasha | 2.0 | Disconnects multiple times a day | The Furbo mini is not the best. It disconnects MULTIPLE times a day and the “motion” detection is not accurate. Unfortunately I will be returning it. | Furbo Mini不是最好的。 它每天多次断开连接，并且“运动”检测不准确。 不幸的是，我将返回它。 | 2024-07-26 | 2024-07-28 15:24:57 |