| 站点 | 品牌 | asin | reviewid | 是否购买用户 | 留评人 | 留评日期 | 星级_old | 星级_new | 留评主体_old | 留评主体_new | 留评正文_old | 留评正文_new | 上次抓取时间 | 本次抓取时间 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| us | litokam | B09CH4L7M4 | R2JSHIVQDF2QHH | Verified Purchase | Andrii | 2024-04-05 | 1.0 | 5.0 | Сamera stopped seeing the SD card | 5.0 out of 5 stars | I was very pleased with the camera, but after 3 months of use the camera stopped seeing the SD card, I changed 4 cards, the camera doesn’t see them, or this was done specifically to switch to recording in the cloud, and then 1 month is the price of the camera! I do not recommend buying this camera! | I was very pleased with the camera, but after 3 months of use the camera stopped seeing the SD card. But thanks to the excellent support service of the manufacturer, in particular Winnie K, we were able to solve the problem. Thanks for the super support service! | 2024-04-08 03:02:33 | 2024-05-01 14:01:54 |
| us | litokam | B09CH4L7M4 | R1XJUOBMZADGFD | Verified Purchase | Carlee hamilton | 2024-05-26 | 3.0 | 4.0 | Camera is difficult to operate with the app | 4.0 out of 5 stars | I purchased 2 cameras to keep an eye on my dog when I am out and the cameras both keep ending up pointed at the ceiling if I have the track function on then I have to \wiggle\ the camera back and forth in the app to get it to point fully down again. It works but for what I need it for its not great | I purchased 2 cameras to keep an eye on my dog when I am out and the cameras both keep ending up pointed at the ceiling if I have the track function on then I have to \wiggle\ the camera back and forth in the app to get it to point fully down again. It works but for what I need it for its not great.Update, customer service reached out and promptly helped to resolve the problem, definitely worth sticking with them as a company. | 2024-05-29 06:51:02 | 2024-05-30 18:09:54 |
| us | litokam | B09CKQ7KW1 | R1NJ7ES5ZS7HCG | Verified Purchase | Amazon Customer | 2024-05-17 | 3.0 | 4.0 | Good camera does not do local continuous recording though | 未更新 | Good camera good picture quality. I have a 1 TB card in it and will only continuously record for about 3 to 5 days then just stops every single time. Manual panning is wonky but good for the price! | Good camera good picture quality. I have a 1 TB card in it and will only continuously record for about 3 to 5 days then just stops every single time. Manual panning is wonky but good for the price! You can set to record when it catches movement instead of continuous though.Update: The seller reached out to me and I have to say they have amazing customer service so that is a great feature. I would still buy again like I said for the money just do not expect continuous recording as advertised is all. | 2024-05-20 05:33:56 | 2024-05-31 08:16:56 |
| us | litokam | B0BRKJ3323 | R2G8JBSPYDIH9P | Verified Purchase | Cynthia Nunes | 2024-05-02 | 3.0 | 5.0 | Sound and microphone not working | 5.0 out of 5 stars | Cameras are decent quality but keeps glitching when I log in to look at them. It’ll turn off or keep reconnecting if I’m not at home and using my “cellular” also the sound and microphone do not work. Feeling bummed | UPDATE: Customer service reached out immediately and was so nice and fixed the issue right away and sent me new cameras. The staff was super friendly and didn’t try to make me feel dumb. Will def recommend to friends and family!Cameras are decent quality but keeps glitching when I log in to look at them. It’ll turn off or keep reconnecting if I’m not at home and using my “cellular” also the sound and microphone do not work. Feeling bummed | 2024-05-04 02:29:17 | 2024-05-24 15:16:03 |
| us | litokam | B0C1NX9H4X | R130QO3UMVQ7JJ | Verified Purchase | kelly washdc | 2024-01-19 | 1.0 | 4.0 | Impossible to set up | Had challenges setting otherwise good | Impossible to set up | Some initial troubles but finally figured out the issues. | 2024-01-22 02:02:54 | 2024-05-02 18:36:19 |
| us | litokam | B0CND7PBPD | RYOPSXCLOQLF0 | Verified Purchase | Traci | 2024-05-06 | 1.0 | 4.0 | ABSOLUTELY HORRIBLE | 未更新 | Didn't even work for a full 24 hours before pretty much blowing up. | UPDATE: Seller reached out, provided a full refund plus additional cash back along with an indoor camera. Changed review from 1 star to 4 stars due to seller offering and following through with compensation for the faulty product. Didn't even work for a full 24 hours before pretty much blowing up. | 2024-05-09 00:46:11 | 2024-05-30 00:26:02 |
| us | litokam | B0CND7PBPD | R1917JCCFYEO0R | Verified Purchase | TOM A | 2024-04-23 | 3.0 | 4.0 | Mediocre Customer Support | REVISED REVIEW 05/28/2024 | The software failed to record Events unless \Record\ was selected first. The recorded clip was then displayed in the \Album\ Clips but failed to play when the “Play” button “►” was touched. Attempts to contact Customer Support repeatedly by phone failed even after leaving a message with callback information. After creating a Support Ticket and providing an explanation in great detail I got a response by email that failed to address the issue. After responding in GREATER detail, I got additional email replies from Customer Service Representatives from different responders. Again, NONE of the responses addressed the matter. I had the impression that the CS Reps were 'front line' responding from a script. A recent email (04-22-24) restated the issue in detail again and requested escalated assistance after doing extensive research on the internet about the problem. The email was read but has not been unanswered after confirming that the camera and the SD card work. I have had no response to the suggestion that the Application software could be at fault. I will update this review after further research and/or a response from the company. | The software failed to record Events unless \Record\ was selected first. The recorded clip was then displayed in the \Album\ Clips but failed to play when the “Play” button “►” was touched. Attempts to contact Customer Support repeatedly by phone failed even after leaving a message with callback information. After creating a Support Ticket and providing an explanation in great detail I got a response by email that failed to address the issue. After responding in GREATER detail, I got additional email replies from Customer Service Representatives from different responders. Again, NONE of the responses addressed the matter. I had the impression that the CS Reps were 'front line' responding from a script. A recent email (04-22-24) restated the issue in detail again and requested escalated assistance after doing extensive research on the internet about the problem. The email was read but has not been unanswered after confirming that the camera and the SD card work. I have had no response to the suggestion that the Application software could be at fault. I will update this review after further research and/or a response from the company.After getting many responses from the Customer Support team, here are some further thoughts.• The Litokam CAM S1 PRO is a very robust security system that would be good for commercial use.• Be patient. There is a learning curve to become familiar with the Littlelf Smart Application functions.• It took many attempts to reach Customer Service at the phone number listed on the website.• I found extensive help available on the Litokam website.• The camera occasionally loses WiFi connection. I am checking to see if a WiFi Extender may help.• The second photo shows my installation. It gives arms-length access to reset the camera if needed.• I have issues saving and playing Event captures that may be due to camera/software/cellphone conflicts.• I bought the SanDisk 128 GB memory card to save recordings. Cloud storage is available by subscription.In short, I have been happy with the Customer Service help. The camera works and I am still researching its many functions and capabilities. I look forward to updates to the Littlelf Smart Application that will hopefully fix my particular issue. | 2024-04-27 03:27:55 | 2024-05-31 00:40:55 |