| 站点 | 品牌 | asin | reviewid | 是否购买用户 | 留评人 | 留评日期 | 星级_old | 星级_new | 留评主体_old | 留评主体_new | 留评正文_old | 留评正文_new | 上次抓取时间 | 本次抓取时间 |
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| us | NETVUE | B0B24ZCS9J | R3TBJTIGGFZDSP | Verified Purchase | Grace | 2024-07-07 | 2.0 | 5.0 | Love the concept but charging cable broke within two weeks?? | Love the concept but charging cable broke within two weeks?? (Update: Customer Service is great) | I’m so sad to write this because it was sooo cool while it worked, but the charging cable doesn’t work and was frayed upon arrival. I am trying to get help / support to send me a new cable so we can keep using it. | I’m so sad to write this because it was sooo cool while it worked, but the charging cable doesn’t work and was frayed upon arrival. I am trying to get help / support to send me a new cable so we can keep using it.Update:Customer service was GREAT, I've never had such a good experience. They helped me get the old one returned and replaced (new one is perfect) and were just easy to work with. | 2024-07-10 18:34:10 | 2024-07-24 12:49:04 |
| us | NETVUE | B0B56BFH7P | R2VPNQP68G9PHU | Verified Purchase | Coleen | 2024-07-17 | 3.0 | 5.0 | Great idea! | Great bird feeder and Excellent Customer Service | I love my bird feeder, but the squirrels have ruined it. I've moved it several times to avoid squirrels but no luck. It's easy to fill and clean. | I would happily buy another product from this company. I had some issues with a squirrel chewing on my bird feeder and the company reached out and offered a solution.I didn't realize the differences in feeders. This one does not come with the lifetime AI to identify birds, you have to subscribe separately. Other models cost a little more but have a lifetime subscription to AI. It also comes with a mountable solar panel to recharge the battery.The feeder is well made and easy to clean. It's easy to set up and use. The feeder comes with multiple methods to hang it.I could watch this all day. I think I will always have squirrel, but that is not due to any issue with the feeder.I have convinced a few of my friends they need one too!I highly recommend this product and the Netvue Birdify company. | 2024-07-15 12:50:21 | 2024-07-19 03:30:51 |
| us | NETVUE | B0B56BFH7P | RCO8MJEDMM891 | Billy F. | 2024-07-13 | 1.0 | 5.0 | Greed | 5.0 out of 5 stars | Viewing used to be free on netview for the feeders. Everything moved to the Birdfy app and now you have to pay for subscriptions on every feeder. Separately for each service on top of that (recording motion, bird identification, etc.). Absolute greed. And I've bought multiple for myself and family since backing from the start. | We've had some challenges with some products, services and programs. Thankfully Kim from Netvue customer service was patient and helpful in resolving our issues. We will continue to support these products. | 2024-07-16 04:11:12 | 2024-07-25 12:52:09 | |
| us | NETVUE | B0B56BFH7P | R18SCSG0NE2FV4 | Verified Purchase | BMR | 2024-06-15 | 1.0 | 5.0 | Poor connection | 5.0 out of 5 stars | I have another feeder the exact same model that works well. Second one I bought I believe it's an updated model will not connect continuously, very random. Gave for gifts so I missed the cut off to return. Advise to test very well during return period. | Amazing customer service! After buying multiple of these feeders, I had one that did not connect very well. When the company found out I was dissatisfied, they gave me options of a refund or a replacement. We really liked the product, so we got a replacement in the mail,Quickly. Hard to find a Company that will Stand By their product.They ensure customer is satisfied. We'll continue to buy these for gifts for other friends and family. | 2024-06-18 02:16:19 | 2024-07-27 14:57:39 |
| us | NETVUE | B0BWDY2PXY | R3C8HCYE98GKLZ | Verified Purchase | Amazon Customer | 2024-05-30 | 1.0 | 5.0 | Can’t change Wifi | 5.0 out of 5 stars | Had to change WiFi and camera won’t pair with new WiFi. Was great while it lasted. Expensive product yo only use 4 months! | Love watching the birds | 2024-06-01 01:41:06 | 2024-07-25 12:52:09 |
| us | NETVUE | B0CGLRRR3B | RYB4GVCZT1IV2 | Verified Purchase | stacey | 2024-06-18 | 3.0 | 4.0 | Hard to set up camera | 未更新 | Product is build very well but keep having issues with connecting from the phone to the camera. I’m not using a 5G connection. It keeps kicking me off the camera. Tough for the camera to scan bar code. | Product is build very well but keep having issues with connecting from the phone to the camera. I’m not using a 5G connection. It keeps kicking me off the camera. Tough for the camera to scan bar code.Update- customer service contacted me and we were able to resolve the problem. Best customer service I’ve ever dealt with. Bird house is still holding up well and we love the birds it has attracted | 2024-06-21 02:25:29 | 2024-07-01 02:08:50 |
| us | NETVUE | B0CGLRRR3B | R1S1J3GIFA1KJI | Verified Purchase | Diane Kiladis | 2024-06-28 | 3.0 | 5.0 | It was amazing, until.. | Amazing Experience | the squirrels and birds pecked through the wood. Had to return. | If you love birds... watching them through this bird feeder is quite the experience! I have seen Rose breasted gross beaks, Downey woodpeckers, etc. The housing is classy and contemporary. Love it! | 2024-06-28 13:17:39 | 2024-07-01 02:08:56 |
| us | NETVUE | B0CGLRRR3B | R2AR5KTMJN4A3J | Verified Purchase | Darren M. Fitzgerald | 2024-07-08 | 3.0 | 4.0 | I really want to love this.. BUT | We really want to love this.. | I was excited when I got this present for my wife. I setup the Birdfy in our backyard and for about a week or so we got great video, then I noticed it went offline. I thought it strange and brought it in to recharge the batter and a few weeks later it did the same thing. The solar panel can't keep up with charging the camera. I have a security camera with a solar setup pointing at the back yard and that is doing a much better job capturing the birds on the feeder without running out of battery. If the Solar panel kept up with keeping the battery charged I would get it another star. I attached a phto of the battery level after 2 days of use. The other issue I have is this is a security camera that was retro-fitted into a bird feeder to capture birds. Does it work YES, but I don't want security alerts regarding motion, I want just bird alerts. | We were excited when we got this delivered, my wife and I enjoy watching the birds in our back yard and thought this would make a perfect addition to our feeders. I setup the Birdfy in our backyard and for about a week or so we got great video, then I noticed it went offline. I thought it strange and brought it in to recharge the battery and a few weeks later it did the same thing. The solar panel can't keep up with charging the camera. I have a security camera with a solar setup pointing at the back yard and that is doing a much better job capturing the birds on the feeder without running out of battery. If the Solar panel kept up with charging the battery I would give it another star. I attached a photo of the battery level after 2 days of use. The other concern I have is this is a security camera that was retro-fitted into a bird feeder to capture birds, so you will get alerts for motion not just birds. *** UPDATE 7/17/24, NETVUE reached out to me to \make it right\ since I was unhappy with our purchase, because of this I want to give them KUDOs as they are committed to making the end user happy, for this I'm bumping up their rating but can't give the unit 5 stars due to my above concerns *** | 2024-07-10 18:41:39 | 2024-07-18 01:56:30 |
| us | NETVUE | B0CGLRRR3B | R1JE3QYJYBJ9WT | Verified Purchase | Jen | 2024-06-15 | 1.0 | 4.0 | Camera doesn't work and company is unresponsive | 未更新 | I got this as a gift for my father. The camera was not staying connected to the wifi. We contacted support and they told us to ship the camera back and they would send a new unit. We did and it has been weeks and they have not received the replacement after they told us it was supposed to have arrived. They are now unresponsive to our inquiry and I have now spent over $200 for something that doesn't work. | Update: we finally got the replacement and it works great. The first visitor captured was a black bear and the feeder held up just fine. The app is easy to use and the solar power set up works great. It’s a lot of fun for my parents to watch and also a nice security camera as a bonus. My advice if it doesn’t work just send it back to amazing and get a replacement don’t try to deal with customer service it’s a lot of back and forth.I got this as a gift for my father. The camera was not staying connected to the wifi. We contacted support and they told us to ship the camera back and they would send a new unit. We did and it has been weeks and they have not received the replacement after they told us it was supposed to have arrived. They are now unresponsive to our inquiry and I have now spent over $200 for something that doesn't work. | 2024-06-18 01:11:18 | 2024-07-19 01:57:32 |
| us | NETVUE | B0CGLRRR3B | RVTL5Y9G5B37O | Verified Purchase | Daniel DeRosa | 2024-06-30 | 1.0 | 5.0 | Camera only - Buyer Beware | 5.0 out of 5 stars | I received camera only, this does not include the bamboo feeder. Buyer beware. | Superior customer service! When the product arrived it was well packaged, high quality materials. The app is very intuitive for someone not very technical. Solar panel position is important but works well when done right. Would recommend! | 2024-07-03 02:33:18 | 2024-07-23 12:55:53 |
| us | NETVUE | B0CJ4K4RGR | R3FWJ639K5B7XU | Billy F. | 2024-07-13 | 1.0 | 4.0 | Loyalty does not matter | Great customer service | We were offered a company mystery program reward and ultimately denied since we purchased via Kickstarter and not Amazon. This was a company program, not Amazon program. Also, the original house had issues and had to be warrantied. Viewing also used to be free on netview for the feeders. Everything moved to the Birdfy app and now you have to pay for subscriptions on every feeder. Separately for each service on top of that (recording motion, bird identification, etc.). Absolute greed. And I've bought multiple for myself and family since backing from the start. | We've had some challenges with some products, services and programs. Thankfully Kim from Netvue customer service was patient and helpful in resolving our issues. We will continue to support these products. | 2024-07-16 02:16:33 | 2024-07-24 12:47:26 | |
| us | NETVUE | B0CL6MTDCW | R2GJBX00TBPPV7 | Verified Purchase | Erin | 2024-06-22 | 1.0 | 2.0 | Will Not Update Firmware | 未更新 | I bought this as a gift and unfortunately was unable to set it up until after Amazon’s return window or I would be returning it. The first feeder came and I was able to set it up so it connects to wifi, but when it came time to update the firmware it wouldn’t do it. Contacted support (which kept crashing the app so I’d have to start over from scratch each time) and went through all the motions of resetting the camera, resetting wifi, making sure the wifi was 2.4 GHz, trying to get it to upload through a hotspot on a phone. None of it worked, so they ended up sending a replacement. Replacement is doing the same exact thing. It will not update the firmware and the motion sense is not working. I can get a live feed if I go into the camera on the app, but that’s pretty pointless. I’m really disappointed because we have the regular Birdfy feeder and it works great. This one is buggy junk. I’m sure the firmware updates would fix the motion sense problem, but I’ll never know because it won’t update and there’s no spot to insert a microSD card to update it that way. Save your money and buy something else! | Updated to add:Netvue reached out to me and refunded me for the product even though it was outside of the window. I have added a star for their customer service. However, my review remains the same for the product.I bought this as a gift and unfortunately was unable to set it up until after Amazon’s return window or I would be returning it. The first feeder came and I was able to set it up so it connects to wifi, but when it came time to update the firmware it wouldn’t do it. Contacted support (which kept crashing the app so I’d have to start over from scratch each time) and went through all the motions of resetting the camera, resetting wifi, making sure the wifi was 2.4 GHz, trying to get it to upload through a hotspot on a phone. None of it worked, so they ended up sending a replacement. Replacement is doing the same exact thing. It will not update the firmware and the motion sense is not working. I can get a live feed if I go into the camera on the app, but that’s pretty pointless. I’m really disappointed because we have the regular Birdfy feeder and it works great. This one is buggy junk. I’m sure the firmware updates would fix the motion sense problem, but I’ll never know because it won’t update and there’s no spot to insert a microSD card to update it that way. Save your money and buy something else! | 2024-06-25 00:57:47 | 2024-07-14 09:57:24 |
| us | NETVUE | B0CL6MTDCW | R1CGGQEPPRQ0KI | Billy F. | 2024-07-13 | 1.0 | 4.0 | No loyalty and greed | Great customer service | We purchased this on kickstarter ages ago and still haven't received it. Now it's on Amazon?? Also, viewing used to be free on netview for the feeders. Everything moved to the Birdfy app and now you have to pay for subscriptions on every feeder. Separately for each service on top of that (recording motion, bird identification, etc.). Absolute greed. And I've bought multiple for myself and family since backing from the start. | We've had some challenges with some products, services and programs. Thankfully Kim from Netvue customer service was patient and helpful in resolving our issues. We will continue to support these products. | 2024-07-16 02:02:07 | 2024-07-24 12:50:59 | |
| us | NETVUE | B0CL6MTDCW | R1DC01UH435C8S | Judith B. Sokolow | 2024-06-24 | 1.0 | 4.0 | Damaged by heat in less than a month | 未更新 | Dumb design that uses a plastic reservoir, instead of glass. the result is a melted reservior bottle that renders feeder unusable. Flawed design. | Dumb design that uses a plastic reservoir, instead of glass. the result is a melted reservior bottle that renders feeder unusable. Flawed design.UPDATE: Seller worked hard to address my disappointment, offering a quick replacement or a refund plus extra credit for “pain and suffering”. Customer service seems to be well staffed. | 2024-06-27 02:32:12 | 2024-07-26 13:07:43 |