| 站点 | 品牌 | asin | reviewid | 是否购买用户 | 留评人 | 留评日期 | 星级_old | 星级_new | 留评主体_old | 留评主体_new | 留评正文_old | 留评正文_new | 上次抓取时间 | 本次抓取时间 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| us | NETVUE | B0BWDSH9CZ | R3LOSCCTCSVLG6 | Verified Purchase | Tom | 2024-05-27 | 1.0 | 4.0 | Nothing but trouble | Great company to work with | We got this for my mother-in-law and we are on our THIRD one, been nothing but trouble. | Had an issue with the camera, but the company completely made it right. My mother loves this feeder! The picture is great on her tablet, and it provides her a lot of entertainment. | 2024-05-30 01:33:44 | 2024-06-15 03:24:34 |
| us | NETVUE | B0CGLRRR3B | R2TIOBIIB5ZPWP | Verified Purchase | Bskillma | 2024-05-02 | 2.0 | 5.0 | Doesn’t charge | Great item! | The solar panel does not charge the rechargeable battery in the camera. As for the camera it does give nice images. | This item is wonderful. Had an issue with getting the solar panel plugged in properly. But it is now working properly and the pictures. | 2024-05-05 03:23:43 | 2024-06-01 00:45:18 |
| us | NETVUE | B0CL6MTDCW | R5JTHYA63HTNT | Masks and distances! | 2024-05-21 | 1.0 | 2.0 | They're overreaching. | Great service. | This purchase has been a disaster. I have worked for the last two weeks to get it to work, but no luck. I have spent literally HOURS on this silly thing, and there is a seeming unending list of problems. I get one problem fixed (often after contacting Birdfy and spending a half hour chatting with one of their people) and then something else goes wrong. I've checked that my wifi is 2.4 g, but the feeder just can't or won't connect to my network. I have tried everything. Sometimes the scanner won't work, sometimes it won't even power up. It is extremely frustrating.I'll stick with my $20 hummingbird feeder. | They tell you that this only works with a 2.4g wifi system, and that’s true. Be careful!The support people were really kind, and helpful, and patient as we worked through my being certain that I had 2.4g (I do NOT have 2.4, as it turns out). They actually sent me a second unit to try in case it was their fault. As it turned out it wasn’t their fault, but I would give them five stars for speed and trying to be helpful. | 2024-05-24 01:50:05 | 2024-06-10 01:05:22 | |
| us | NETVUE | B0CNR3QQDQ | R27LF9AH66YS1N | Verified Purchase | Stephen Nisenholz | 2024-05-23 | 1.0 | 5.0 | Defective/Netvue Customer Service | 5.0 out of 5 stars | I was chosen by Netvue to be a Mystery Customer. What the entails is purchasing their Hummingbird Feeder and then reviewing it. In return, I would receive a refund of the purchaseprice. I ordered the feeder and after trying to set it up, it would not charge. I contacted Netvue numerous times via email a phone and after them getting back to me and agreeing it was a defective unit, had me send in documentation along with their provided form. After many calls and two submissions (with them saying it was never completed properly, which they were). I finally got frustrated with not only their attitude but their total lack of customer care. Have run companies and having CS departments under my control, they are by far the worst I have ever seen. | After writing a negative review, I’m updating my review after working with Anna their head of CS. She has been absolutely incredible to work with. From sending replacement product, to walking me though setup. The answer was working with the right person.Netvue, thank you! | 2024-05-26 00:29:13 | 2024-06-11 14:04:33 |