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us |
NETVUE |
B09PNJMZX8 |
RATQMT7TXD13U |
Verified Purchase |
Charlotte Beaver |
2024-05-20 |
3.0 |
5.0 |
Can't Squirrel proof - Read before purchase |
Updated - Squirrels, Read before purchase |
I received this as a gift. A very expensive, but well intended gift. This is a clever idea and the camera is a fun feature. The only location for best use of the camera feature and solar mounting is the fence. But the \grey furry birds\ have taken up residence. Location is everything and it needs to be pole mounted to help block the squirrels. With the camera feature for me, this mandates mounting in the center of my yard on the grass. And I haven't even figured out how the solar panel could be mounted to the roof of Birdfy device or else a special mounting on the pole. The sound alert works, but the squirrels just sit there and stare in the camera. I have included hot red pepper flakes, but that makes no difference either. I will not use cayenne powder because of risk to the birds eyes. And that just leaves the very expensive professionally coated cayenne enriched seed. |
Edited:The camera is clear and the birds enjoy the feeder. It is enjoyable to see the birds close up feeding. This company makes a good product and stands behind it. The company has heard my situation and will reimburse the purchase. I think that is stellar. All in all if you consider that every bird feeder has squirrel issues then my comments are null if you plan for squirrels. Some people enjoy seeing all wildlife.Original Post:I received this as a gift. A very expensive, but well intended gift. This is a clever idea and the camera is a fun feature. The only location for best use of the camera feature and solar mounting is the fence. But the squirrels have taken up residence. Location is everything and it needs to be pole mounted to help block the squirrels. With the camera feature for me, this mandates mounting in the center of my yard on the grass. And I haven't even figured out how the solar panel could be mounted to the roof of Birdfy device or else a special mounting on the pole. I guess that is possible. The sound alert works, but does not work for all squirrels. |
2024-05-23 04:17:02 |
2024-05-28 02:08:07 |
us |
NETVUE |
B0BWDY2PXY |
RCF389W8MRUAN |
Verified Purchase |
Duane Abbott |
2024-05-04 |
1.0 |
5.0 |
Truly HORRIBLE Customer Support |
5.0 out of 5 stars |
I could download videos last summer. Now that it''s beginning to warm up, I went back to camera app. There's no longer I way that I can see to download videos. I even purchased the basic event recording subscription. Nothing. And the customer support chat was a joke. Not a bit of useful help and it took forever. I do NOT recommend this product. I almost never write negative reviews, but this product and service deserves it. |
Update: I wish the representative I first spoke with at Netvue had told me that there is another app. It's called Birdfy. I had been using the Netvue app. Anyway, that cleared up everything. I can no download videos with no problem. Love the feeder. Camera is great. Durability is good. The solar works wonderfully.I could download videos last summer. Now that it''s beginning to warm up, I went back to camera app. There's no longer I way that I can see to download videos. I even purchased the basic event recording subscription. Nothing. And the customer support chat was a joke. Not a bit of useful help and it took forever. I do NOT recommend this product. I almost never write negative reviews, but this product and service deserves it. |
2024-05-07 11:01:30 |
2024-05-14 12:53:16 |
us |
NETVUE |
B0CGLRRR3B |
R2YJHIX5M4Q9F9 |
Verified Purchase |
kristen peckich |
2024-04-10 |
3.0 |
5.0 |
I want to love it. |
I love it. |
I have this at a home we spend weekends at. I installed it on a sunday.. It worked perfectly...and we left. Within 24 hours we stopped getting notifications. I can sometimes see birds when I look at the live view. But I don't get alerts. I contacted Birdfy and I guess they were having a glitch. They recommend I reset the camera. So I'll have to wait until the next time I'm there. Very expensive to have issues already. |
It's fun seeing birds and critter up close! |
2024-04-13 01:31:00 |
2024-05-06 18:43:51 |
us |
NETVUE |
B0CL6MTDCW |
R1BOAZWCL53DKQ |
Verified Purchase |
Clare brim |
2024-04-20 |
1.0 |
5.0 |
Firmware wouldn’t update - feeder will not work, company doesn’t seem interested in helping |
5.0 out of 5 stars |
I was so excited to get my hummingbird feeder and set it up. I had to contact their support a couple of times, it needed to be reset to move forward in steps, but then it got to a firmware update that they couldn’t actually update and they didn’t want to troubleshoot it, they thought it was easier to refund instead. I was a little shocked by that - I’d much rather have a working hummingbird feeder. Unfortunately I have to rate it 1 star for the product and service - disappointing, I was so excited. |
The media could not be loaded.\n \n\n\n\nThis bird feeder is quite amazing, the ability to see which birds are coming to your feeder and when - I can now tell that I have a few different females coming by the difference in their feathers. I have one elusive male that only pops in at dusk, I never get to see him, but this feeder has made it possible!When I was having problems setting up my unit, Kelly went above and beyond to make sure she helped get me there. The set up is very quick and easy, I happened the have a firmware issue that made it slightly more tricky, as soon as we got through that, it was no more than 5 minutes setting it up.Easy to clean, it comes with the brush and replacement parts.I’ve put my traditional feeder out next to my Birdfy feeder and my hummingbirds like them equally - I think that is complete success!The only flaw is having to pay to differentiate between alerts from birds, animals, humans etc - I either have all notifications on or none. That is disappointing. Otherwise I love it! |
2024-04-22 01:20:00 |
2024-05-24 14:24:06 |
us |
NETVUE |
B0CL6MTDCW |
RND4QBGJDIHTH |
Verified Purchase |
WMG |
2024-05-16 |
3.0 |
4.0 |
Nice but it records too much |
未更新 |
The feeder blows in every little breeze and records its motion so you have to search through literally hundreds of videos to find a bird. Several calls and emails to Netvue resulted in absolutely no response. You can't reach a support person, only leave your number for them not to call back. The unit is nice but needs to be configured for solid mounting and the motion sensitivity needs to be adjustable for this to get a higher rating. The Netvue seed feeder works fine and only records birds or me when I'm filling it since it's mounted on a stable pole. |
The unit is nice but needs to be configured for solid mounting and the motion sensitivity needs to be adjustable for this to get a higher rating. The Netvue seed feeder works fine and only records birds or me when I'm filling it since it's mounted on a stable pole. After a previous negative review, seller contacted me with a message that their engineers are working on solving the motion problem. Seller resolved the issue with a very satisfactory solution although responsiveness to email and phone inquiries was lacking. |
2024-05-19 01:16:04 |
2024-05-28 00:45:27 |
us |
NETVUE |
B0CNR3QQDQ |
R6FHG1T0QI59M |
Verified Purchase |
Scoops8464 |
2024-04-07 |
1.0 |
5.0 |
Needed firmware update right away and doesn’t update/connect |
5.0 out of 5 stars |
I have the bird feeder version and wanted to get hummingbird feeder version as well so it could be under the same app. Had issues connecting and then needed firmware update and wouldn’t update. Reset the device. Troubleshot the device. Spent an hour trying to get it solved, figured there might be future issues and with the price point shouldn’t have to go through all this time/trouble. Spent less on another one and works fine and even better. It’s one of the more expensive ones so I was really hoping the “you get what you pay for” would be the outcome. Not the case. |
It’s okay |
2024-04-10 00:46:00 |
2024-05-21 12:46:34 |