| 站点 | 品牌 | asin | reviewid | 是否购买用户 | 留评人 | 留评星级 | 留评主体 | 留评正文 | 留评正文翻译 | 留评日期 | 抓取时间 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| us | NETVUE | B09PNJMZX8 | R378E1F18MRKM8 | Verified Purchase | JA | 1.0 | Won't work on 5Ghz WiFi | Come on, it's 2024! Do better Birdfy. I bought this as a gift for my wife only to find out during set up that it won't worth with the better, more modern 5Ghz wifi; it only works with 2.4Ghz. Looks like I'm returning it and getting my money back. I don't think their competitors have this problem. | 来吧，是2024年！ 做更好的鸟儿。 我买了这件礼物给我的妻子，只是在设置过程中发现它不值得使用更好，更现代的5GHz WiFi。 它仅适用于2.4GHz。 看起来我要归还它，然后拿回我的钱。 我认为他们的竞争对手没有这个问题。 | 2024-04-02 | 2024-04-05 01:24:50 |
| us | NETVUE | B09PNJMZX8 | R1PHTH6EDTL2OD | Verified Purchase | KWM | 1.0 | Not worth it | This did nothing to keep out the squirrels or crows. Smaller birds found it difficult to get the seed unless was filled to the brim. Wouldn’t buy again. | 这并没有使松鼠或乌鸦阻止。 较小的鸟类发现，除非被填满，否则很难得到种子。 不会再买了。 | 2024-04-04 | 2024-04-07 01:53:20 |
| us | NETVUE | B09PNJMZX8 | R1D1Z4SZ4VN2W6 | Verified Purchase | Amazon Customer | 2.0 | Trouble w/wifi set up | Unable to get wifi setup to work properly. Had to buy a booster and still unable to get video to connect and download. Tech support not helpful. As of this date still trying to get it to work! | 无法使WiFi设置正常工作。 必须购买助推器，但仍无法获得视频连接和下载。 技术支持无济于事。 截至这个日期，仍在试图使它起作用！ | 2024-04-04 | 2024-04-07 01:54:57 |
| us | NETVUE | B09PNJMZX8 | R3RLFRK5BVLBZ2 | Kerry Filerino Green | 1.0 | Impossible to charge | This is absolute garbage! There is no way to charge it without disassembling it. And then, it still doesn’t charge. The concept is great, but the product is poor. It’s a pita to assemble and the camera worked for 3 months. Anyone that buys this, will wind up filing a complaint with the better business bureau. Not worth $200! Run!!!!! | 这是绝对的垃圾！ 不拆卸它就无法收取它。 然后，它仍然不收费。 这个概念很棒，但是产品很差。 这是一个PITA组装，相机工作了3个月。 任何购买此产品的人都会向更好的商业局提出投诉。 不价值$ 200！ 跑步！！！！！ | 2024-04-09 | 2024-04-12 01:00:40 | |
| us | NETVUE | B0B56BFH7P | R36OW9XJ7O4VHZ | Verified Purchase | BFLJ | 3.0 | Love the birds, but lots of room for improvement | I love getting to see the birds that land at our feeder every day. That said, I’ve spent over $100 in addition to the feeder trying to keep squirrels from cleaning out the feeder in one sitting. The siren/mic has zero effect - they don’t even flinch. The open tray is problematic and allows squirrels to feast freely. Comes with a tree strap but strapping the feeder to a tree just allows easier access for squirrels. I love squirrels but can’t afford to buy birdseed twice a week so it’s definitely put a damper on the whole experience. One more issue is the app can be very glitchy. Often closes out randomly and then my phone goes haywire and has to be restarted. If I’m away from home I don’t open the app because I don’t know how long I’ll lose access to my phone if it glitches. Great idea, love the birds - needs work. | 我喜欢看到每天降落在我们喂食器的鸟。 也就是说，除了试图防止松鼠一口气清理喂食器外，我还花费了100多美元。 警笛/麦克风的效果为零 - 它们甚至没有退缩。 开放式托盘是有问题的，可以使松鼠自由盛宴。 带有树带，但将馈线绑在树上，只需让松鼠访问。 我喜欢松鼠，但每周两次购买鸟类，所以整个体验肯定会受到阻碍。 另一个问题是该应用程序可能非常故障。 通常会随机关闭，然后我的手机变干，必须重新启动。 如果我离开家，我不会打开该应用程序，因为我不知道如果我的手机陷入困境，我将失去多长时间。 好主意，爱鸟 - 需要工作。 | 2024-04-03 | 2024-04-07 01:54:10 |
| us | NETVUE | B0B56BFH7P | R4438BV8ZQJK0 | Verified Purchase | Amazon Customer | 1.0 | Squirrel Feeder ? | Unless you know how to keep squirrels out, don’t waste your money!! I tried everything & nothing works, NOTHING | 除非您知道如何将松鼠拒之门外，否则不要浪费您的钱！ 我尝试了一切，什么都没有，什么都没有 | 2024-04-06 | 2024-04-09 02:10:46 |
| us | NETVUE | B0B56BFH7P | R3DO0V7T98TF0R | Verified Purchase | IndyShopper | 1.0 | Do not buy. Every feature you have to pay monthly for. | We bought this as a gift. It was fairly easy to install. Had to face it towards the street because of where the sun is and it picks up cars and everything. If you want to filter everything except birds, you have to pay monthly for that. It advertises artificial intelligence to pick out the birds. Well that cost monthly as well. Would definitely not recommend. | 我们以礼物购买了这一点。 安装很容易。 由于太阳在哪里，必须面对街道，并捡起汽车和一切。 如果您想过滤除了鸟类以外的所有东西，则必须每月为此付费。 它宣传人工智能挑选鸟类。 好吧，这也每月花费。 绝对不会推荐。 | 2024-04-15 | 2024-04-18 01:17:15 |
| us | NETVUE | B0B56BFH7P | R3B6X6H9STE3BT | Verified Purchase | Richard Boehmer | 2.0 | Major Issue | Purchased a year ago. Was working great and we were enjoying it until the antenna broke off. Not sure how it happened but it could have been a squirrel. I read another review that someone else had the same issue. And I don’t know if the antenna can be replaced. | 一年前购买。 运作良好，我们一直喜欢它，直到天线破裂为止。 不确定它是怎么发生的，但可能是松鼠。 我读了另一篇评论，有人遇到了同样的问题。 而且我不知道是否可以更换天线。 | 2024-04-28 | 2024-05-01 05:31:51 |
| us | NETVUE | B0B56BVWBM | R1ZPABSDYLOY9R | Amazon Customer | 1.0 | Does not Work on ISO | So I got this for my mom and it doesn’t work with her phone. Doesn’t connect to ISO. Me be I missed something. But when I try to buy the bird recognition feature (which you have to purchase separately) is says I can’t use it on ISO. | 所以我为妈妈买了这个，它与她的手机无效。 不连接到ISO。 我是我错过了什么。 但是，当我尝试购买鸟类识别功能（您必须单独购买）时说我不能在ISO上使用它。 | 2024-04-01 | 2024-04-03 01:55:04 | |
| us | NETVUE | B0B56BVWBM | R1OWTBTY9OQU4Z | Amazon Customer | 1.0 | They choose horrible audio for their reels | They ruined their own video and made my ears bleed | 他们毁了自己的视频，使我的耳朵流血 | 2024-04-07 | 2024-04-12 01:02:56 | |
| us | NETVUE | B0B56BVWBM | R23GKGEC8QZYEP | Verified Purchase | CBB | 1.0 | Beware of monthly subscription after free period | Monthly subscription needed after free period. Did not see that listed in the description of this bird cam. | 自由期后需要每月订阅。 没有看到该鸟凸轮的描述中列出的。 | 2024-04-11 | 2024-04-14 01:41:03 |
| us | NETVUE | B0B56BVWBM | RUMPT7JUI5ZXK | Verified Purchase | Shelly L. | 3.0 | Great gift idea for granny | Mom turned 77 and she loves her birds. I thought she might enjoy seeing the birds approach for feeding and also to capture images of the thieves who come in the night. We haven’t mounted it yet so I’m not sure if the technology will be difficult for her or not. The feeder came with a heavy duty mount for post mounting and o-rings for a pole. | 妈妈年满了77岁，她爱她的鸟。 我以为她可能喜欢看到鸟类进食的途径，也可以捕捉到夜晚来的盗贼的图像。 我们还没有安装它，所以我不确定这项技术是否对她来说是否很难。 馈线配有一个重型安装，用于邮政安装和杆子。 | 2024-04-17 | 2024-04-19 00:57:15 |
| us | NETVUE | B0BV6ZCG1D | R1FHO4LV6P8IPG | Verified Purchase | dek | 1.0 | Not as described-returned | Pictures and description show solar panel and color powered.No solar panel in box.Returned. | 图片和描述显示太阳能电池板和彩色动力。 | 2024-04-22 | 2024-04-24 15:05:09 |
| us | NETVUE | B0BV6ZCG1D | R1PTKHFF5VOREH | JulieCity | 3.0 | Fun… But… | First off, I love this thing *unless* it’s windy. I’m an avid birder and this was the perfect gift for me. I really enjoy seeing the birds on the camera. However, I wish we would have known that unless YOU GUESSED IT - you buy a subscription service - you can’t be notified of birds appearing. So in Oklahoma (where it’s super windy) I will scroll through thousands of “moments” without seeing a bird bc the trees blow around. I also can’t leave notifications on or it blows up every few minutes. Essentially rendering it useless. Hope that helps other purchasers. | 首先，我喜欢这个东西 *，除非 *大风。 我是一个狂热的观鸟者，这对我来说是完美的礼物。 我真的很喜欢看到相机上的鸟。 但是，我希望我们知道，除非您猜到了 - 您购买了订阅服务 - 您无法通知您出现的鸟类。 因此，在俄克拉荷马州（超大风的地方），我将滚动浏览数千个“时刻”，而不必看到一只鸟，树木四处吹来。 我也不能保留通知，也不能每隔几分钟就会炸毁一次。 本质上使它毫无用处。 希望对其他购买者有所帮助。 | 2024-04-23 | 2024-04-26 04:00:53 | |
| us | NETVUE | B0BVR2V41W | R3SUWS1ZZ2XU2C | Verified Purchase | Tom S | 3.0 | Installation Instructions are good and VERY bad. | First of all, the pic on Amazon shows a solar panel, but nowhere, including the box that it came in actually says there is a panel included. So, I was very pleased to find one in the box. Assembly and directions for hanging the feeder was very good and there are plenty of options given to hang in a number of ways. Now for the bad. The directions/instructions for actually using the device totally sucks! I powered it up and it started beeping loudly with no indication why or how to silence it. There is one line and a drawing in the directions about you can install a micro-SD card. I did and the device said I cannot do that! Nothing in the printed documentation about how to view or how you get notifications on smart phone. I suspect these probably are buried somewhere within their website, which is bullcrap. All the website wants me to do is pay for more web services. ALL in All, I am disappointed so far, I will figure it out and hopefully I will change my mind. Friends of mine said go with Bird Buddy, I should have listened. | 首先，亚马逊上的图片显示了一个太阳能电池板，但无处可去，包括其中包含的盒子实际上说明了一个面板。 因此，我很高兴在盒子里找到一个。 悬挂喂食器的组装和指示非常好，并且有很多选择以多种方式悬挂。 现在是坏的。 实际使用设备的说明/说明完全很烂！ 我将其供电，它开始大声发出哔哔声，没有任何迹象表明为什么或如何使其保持沉默。 方向上有一条线，您可以安装Micro-SD卡。 我做到了，设备说我做不到！ 关于如何查看或如何在智能手机上获得通知的印刷文档中没有任何内容。 我怀疑这些可能被埋葬在他们的网站中的某个地方，这是布拉普。 该网站希望我要做的就是为更多的Web服务付费。 总而言之，到目前为止，我感到失望，我会弄清楚，希望我会改变主意。 我的朋友说和伯德伙伴一起去，我应该听。 | 2024-04-13 | 2024-04-16 00:47:07 |
| us | NETVUE | B0CGLRRR3B | RNNUCVE0WD8WL | Jeri | 1.0 | Squirrels | The squirrels LOVE it. They keep the birds away!! | 松鼠喜欢它。 他们把鸟远离！！ | 2024-04-04 | 2024-04-07 01:53:38 | |
| us | NETVUE | B0CGLRRR3B | R13DV40T89XMBZ | Verified Purchase | Dawm Fabricatore | 3.0 | not as durable as the original | I was very excited for this new design Birdfy feeder. However, I have had it for less than a month and it is worn and paint chipping and coming off. I am very happy with my original feeder and for the money this should have held up much better. | 我为这个新的设计鸟式喂食器感到非常兴奋。 但是，我已经有不到一个月的时间了，它磨损了，油漆碎屑和脱落。 我对我的原始喂食器感到非常满意，因为这本应该更好的钱。 | 2024-04-07 | 2024-04-10 00:43:36 |
| us | NETVUE | B0CGLRRR3B | R2YJHIX5M4Q9F9 | Verified Purchase | kristen peckich | 3.0 | I want to love it. | I have this at a home we spend weekends at. I installed it on a sunday.. It worked perfectly...and we left. Within 24 hours we stopped getting notifications. I can sometimes see birds when I look at the live view. But I don't get alerts. I contacted Birdfy and I guess they were having a glitch. They recommend I reset the camera. So I'll have to wait until the next time I'm there. Very expensive to have issues already. | 我在周末度过的家中有这个。 我在星期日安装了它。它运行得很好...我们离开了。 在24小时内，我们停止收到通知。 当我看着现场景观时，有时我可以看到鸟。 但是我没有警报。 我联系了Birdfy，我想他们有一个小故障。 他们建议我重置相机。 因此，我必须等到下次我到那里。 已经有问题非常昂贵。 | 2024-04-10 | 2024-04-13 01:31:00 |
| us | NETVUE | B0CJ4K4RGR | RM0GM13H1D41R | Verified Purchase | JL | 3.0 | Very expensive squirrel feeder | The siren and light works precisely once, after which the squirrels stop caring. Would not recommend unless you have some other way to scare them off. | 警笛和光正常工作一次，然后松鼠停止关怀。 除非您还有其他方法可以吓them，否则不建议您推荐。 | 2024-04-10 | 2024-04-13 01:14:28 |
| us | NETVUE | B0CJ4K4RGR | R3VE8CJ0562KIG | S. Doo | 1.0 | Great Idea but Doesn't last! Be Wary! | This is a great looking product but fails in reality. I ordered this directly from Netvue in early December as a gift for my wife. I thought the plastic versions looked cheap and wanted to get her the nicest one as this was the only real gift she asked for so I paid the extra. Wasn't aware that it was on back order and we didn't get the product until late January early February. I hung it up immediately as we were excited to start using it. Well it's now only April and we noticed that the door that covers the camera is broken off by either the birds pecking at it or the squirrels eating the wood. Also, the outside walls and landing are starting to show black mold/mildew on them. This is NOT a 24/7 outdoor product! You will need to take it inside if you expect the thing to last. 2 months is not very good for the price the are asking! I wish I could return it. | 这是一个很棒的产品，但实际上失败了。 我在12月初直接从Netvue订购了这一点，作为给我妻子的礼物。 我认为塑料版本看起来很便宜，想让她成为最好的版本，因为这是她要求的唯一真正的礼物，所以我付了额外的钱。 不知道它是在订购的，我们要等到1月下旬才能获得该产品。 当我们很高兴开始使用它时，我立即将其挂起来。 好吧，现在只有四月，我们注意到覆盖相机的门被啄着的鸟或吃木头的松鼠碎了。 同样，外墙和着陆点开始在上面显示黑色霉菌/霉菌。 这不是24/7户外产品！ 如果您期望这件事持续下去，则需要将其带入其中。 2个月对价格的价格不是很好！ 我希望我能退还。 | 2024-04-24 | 2024-04-27 05:00:48 | |
| us | NETVUE | B0CJ4K4RGR | RFEUWL8EKH3MR | Verified Purchase | Catherine Quarry | 1.0 | Birdfy Camera feeder never used. | Hi, I hope you can help us. I know that we are past our window for return.My husband bought this camera / feeder for me for Christmas & decided to give it to me for my 75th birthday which was yesterday. So today we are now trying to set up the camera and we do have the correct Wi-Fi it’s compatible. The camera will not correctly connect up so we do want to return it cause if it’s not connecting up sitting right next to the router it’s never gonna connect up if we install it outside. Please advise. | 嗨，我希望您能帮助我们。 我知道我们已经过去了返回。 因此，今天我们正在尝试设置相机，并且确实具有正确的Wi-Fi兼容。 相机将无法正确连接，因此我们确实希望将其返回，因为如果它没有连接到路由器旁边，则如果我们在外面安装它，则永远不会连接。 请指教。 | 2024-04-27 | 2024-04-30 04:54:49 |
| us | NETVUE | B0CL6MTDCW | R1BOAZWCL53DKQ | Verified Purchase | Clare brim | 1.0 | Firmware wouldn’t update - feeder will not work, company doesn’t seem interested in helping | I was so excited to get my hummingbird feeder and set it up. I had to contact their support a couple of times, it needed to be reset to move forward in steps, but then it got to a firmware update that they couldn’t actually update and they didn’t want to troubleshoot it, they thought it was easier to refund instead. I was a little shocked by that - I’d much rather have a working hummingbird feeder. Unfortunately I have to rate it 1 star for the product and service - disappointing, I was so excited. | 我很高兴能得到蜂鸟喂食器并设置它。 我必须几次联系他们的支持，需要重置以进行步骤前进，但是随后它到达了他们实际上无法更新的固件更新，他们不想对其进行故障排除，他们认为 更容易退款。 我对此感到有些震惊 - 我宁愿有一个工作的蜂鸟喂食器。 不幸的是，我必须为产品和服务评分1星 - 令人失望，我非常兴奋。 | 2024-04-20 | 2024-04-22 01:20:00 |
| us | NETVUE | B0CL6MTDCW | R2VUOVGYOTEFTP | M Ann D | 2.0 | false alarm | My husband bought me this for Mothers day - I was super excited to get this set up and seeing the hummingbirds up close. After an hour I found the following issues - This thing hangs, wind blows which means movement and alert goes off for movement. There is not a wall plate that this attaches too to avoid the swinging in the wind. I have set the alerts for birds and animals but every little movement alerts. The camera quality is not so good. The two cameras look good in theory, but not really that great if the hummingbird is at the far right feeder (again the picture quality is not great). Which all my hummingbirds seem to land at. The solar panel for charging is great and the app set up was great, but that is about the extent of good I have found with this. For the price point it is not worth it. Sorry, this one needs to go back and I will find one that has a mountable base so swinging in the wind does not give me false alerts. | 我的丈夫在母亲节给我买了这个 - 我很高兴能建立这个设置，并看到蜂鸟靠近。 一个小时后，我发现了以下问题 - 这件事悬挂了，吹风，这意味着运动和警报的移动浮出水面。 没有一个壁板也可以避免在风中摆动。 我已经为鸟类和动物设置了警报，但每个小动作警报都提醒。 相机质量不是很好。 从理论上讲，这两个摄像机看起来不错，但是如果蜂鸟处于最右边的馈线（同样，图片质量不是很好），那并不是很棒。 我所有的蜂鸟似乎都落在了。 用于充电的太阳能电池板很棒，设置的应用程序很棒，但这是我发现的好处。 就价格点而言，这是不值得的。 抱歉，这个需要返回，我会发现一个具有可安装的基座的人，因此在风中摇摆不会给我虚假警报。 | 2024-04-22 | 2024-04-24 14:02:54 | |
| us | NETVUE | B0CL6MTDCW | R3JB9SSPEK541T | Verified Purchase | AJ | 1.0 | Product doesn’t work. | Product setup does not work as described. Defective. Returning. | 产品设置无法正如所描述的。 有缺陷的。 返回。 | 2024-04-22 | 2024-04-25 02:24:23 |
| us | NETVUE | B0CL6MTDCW | RXZPMFN0IYURX | Verified Purchase | Kd G | 1.0 | They don’t charge | I bought two and they do not work | 我买了两个，他们不工作 | 2024-04-27 | 2024-04-30 05:09:09 |
| us | NETVUE | B0CL6MTDCW | R3A1H8AU5X1VD6 | Kathy Strange | 1.0 | NO CUSTOMER SERVICE AVAILABLE! | Amazon did not free return this item. Instead, Amazon took it from my orders and therefore it is non returnable. I bought the feeder and the solar portion. I am out nearly $300!! I contacted Netvue and that is a WASTE of time. They said they were going to send the money back within 1-3 business days. I see where this is headed...they will do nothing, amazon will do nothing and I will be out $300 because the window to return will pass. It is already 2 weeks in and I have spent COUNTLESS hours trying to get CUSTOMER SERVICE FROM AMAZoN aND NETVue! They both suck! I am unable to talk to a LIVE PERSON either place. Do NOT buy anything from this company!!!!! | 亚马逊没有免费返回此项目。 取而代之的是，亚马逊从我的订单中拿走了它，因此它是不可返回的。 我买了喂食器和太阳能部分。 我的价格将近300美元！ 我联系了Netvue，这是浪费时间。 他们说，他们将在1-3个工作日内汇回资金。 我知道这是在哪里...他们什么都不做，亚马逊什么也不会做，我会出售300美元，因为返回的窗口会通过。 它已经在2周了，我花了无数小时的时间尝试从亚马逊和Netvue获得客户服务！ 他们俩都很烂！ 我无法与一个活着的人交谈。 不要从这家公司购买任何东西！ | 2024-04-28 | 2024-05-01 03:08:15 | |
| us | NETVUE | B0CL6MTDCW | R10UZ8K1NSPIYA | Verified Purchase | Amazon Customer | 3.0 | When it works | When this feeder stays connected to Wifi it is an awesome camera. However I keep having to reset it to keep it connected. I have even bought a wifi extender for it. It will stay connect for a bit then will not reconnect by its self. | 当此馈线连接到WiFi时，它是一台很棒的相机。 但是，我不得不将其重置以保持连接。 我什至为此购买了WiFi扩展器。 它将保持连接一段时间，然后不会由自己的自我重新连接。 | 2024-04-30 | 2024-05-02 11:18:03 |
| us | NETVUE | B0CNR3QQDQ | R6FHG1T0QI59M | Verified Purchase | Scoops8464 | 1.0 | Needed firmware update right away and doesn’t update/connect | I have the bird feeder version and wanted to get hummingbird feeder version as well so it could be under the same app. Had issues connecting and then needed firmware update and wouldn’t update. Reset the device. Troubleshot the device. Spent an hour trying to get it solved, figured there might be future issues and with the price point shouldn’t have to go through all this time/trouble. Spent less on another one and works fine and even better. It’s one of the more expensive ones so I was really hoping the “you get what you pay for” would be the outcome. Not the case. | 我有喂鸟版本，也想获得蜂鸟喂食器版本，因此它可以在同一应用下。 如果问题连接，然后需要固件更新，并且不会更新。 重置设备。 故障排除设备。 花了一个小时试图解决问题，认为可能会有未来的问题，而且价格点不必经历所有这些时间/麻烦。 在另一个上花费的时间较少，效果很好，甚至更好。 这是最昂贵的产品之一，所以我真的希望“您得到您所付出的钱”将是结果。 不是这样。 | 2024-04-07 | 2024-04-10 00:46:00 |
| us | NETVUE | B0CNR3QQDQ | R3OXVI6ZEOF1XQ | Verified Purchase | BW | 1.0 | Two Times Faulty | I purchased this and it would not charge. I did a return for a replacement and IT wouldn't charge. Don't waste your money.... | 我购买了这个，它不会收费。 我做了替换的回报，这不会收费。 不要浪费你的钱.... | 2024-04-13 | 2024-04-16 00:51:25 |
| us | NETVUE | B0CNR3QQDQ | R2BWJYOBN24O7K | Verified Purchase | Michael Stewart | 3.0 | Worked great for only 9 days | I loved the picture quality of this hummingbird feeder, and the solar panel did a great job of keeping the battery charged. Everything was great...for 9 days. That's when the device inexplicably stopped working. I even brought it in to charge for 10 hours but, still, the device is dead. The seller's support chat responded, but honestly, after working for only a short time, I really regret the purchase. I expect more for almost $300. | 我喜欢这个蜂鸟喂食器的图像质量，太阳能电池板在保持电池电量方面做得很好。 一切都很好... 9天。 那时该设备莫名其妙地停止工作。 我什至将其充电10个小时，但是该设备仍然已经死了。 卖方的支持聊天做出了回应，但老实说，在短时间内工作后，我真的很遗憾购买。 我希望更多的$ 300。 | 2024-04-19 | 2024-04-22 01:10:30 |
| us | NETVUE | B0CNR3QQDQ | R9HXGOK48XJ87 | Verified Purchase | Ralph M. Slocum | 1.0 | very frustraited with your lack of service. Poorly managed company from top to bottom | We have now charged our new (as of yet unused) birdfy hum feeder for two whole nights and days (more than the recommended 10 hours). The red light does flash as it is “charging”, but it never seems to indicate full charge (solid red light). When we have pushed and held the button for 5 seconds (as instructed to activate the camera) several times and to pair the device with the ap, we see no indication or light (no solid red, flashing blue, or solid blue) as described in the manual to indicate it is working.We think this device is likely defective. We have attempted to reset it using the pin tool by pushing it one time and then a while later three times, but again no changes.Tried using the “support system” chat, but it requires that I stay in the chat in order to read messages they may send to me (hours later). If I leave the chat, go to another ap, and then reenter their chat, it starts a new chat whipping the old chat. This happed three times. Very frustrating.I called their phone line and after many minutes of hold music, was forced to leave a message. Return call occurred 5 hours later and by then I was at work. Return called had not read my emails, nor listened to my VM. I could hear his Rooster in the background. Very hard to understand him. This was a great example of poor service. All he offered was to send me an email with forms to fill out, no solutions. Says they are “inundated with complaints”. Obviously they are either under staffed, overwhelmed with bad product or bad implementation issues, or all of the above. All denotes bad management.Also, the ap often crashes which also whips the chat “help” “service”. Extremely frustrating. Be warned. | 现在，我们已经向我们的新（尚未使用）鸟般的嗡嗡声喂食器收取了整整两个晚上和几天（超过建议的10个小时）。 红灯确实在“充电”时会闪烁，但似乎永远不会表明充满电（实心红灯）。 当我们按下并持续5秒（按照指示激活相机激活相机）并将设备与AP配对5秒时，我们没有如上所述看到指示或光线（没有固体红色，闪烁的蓝色或实心蓝色） 在手册中，表明它正在工作。我们认为此设备可能有缺陷。 我们试图通过使用PIN工具将其重置一次，然后将其推入一段时间后三遍，但又没有更改。使用“支持系统”聊天，但它要求我留在聊天 他们可能会发送给我的消息（几个小时后）。 如果我离开聊天聊天，去另一个AP，然后重新进入他们的聊天，它将开始一个新的聊天来鞭打旧的聊天。 这发生了三遍。 我打电话给他们的电话线很沮丧，经过数分钟的音乐节目，被迫留言。 返回电话发生在5小时后，那时我正在上班。 返回电话没有阅读我的电子邮件，也没有听过我的VM。 我能听到他的公鸡在后台。 很难理解他。 这是服务不佳的一个很好的例子。 他提供的只是给我发送一封电子邮件，上面填写表格，没有解决方案。 说他们“被投诉淹没了”。 显然，他们要么不足，因此产品不知所措，要么是不良的实施问题，要么是上述所有问题。 所有的都表示不良管理。此外，AP经常崩溃，这也会鞭打聊天“帮助”“服务”。 非常令人沮丧。 被警告。 | 2024-04-24 | 2024-04-27 04:57:25 |