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us |
WOPET |
B075CXMJB5 |
R2VBHY1ISLCCW9 |
|
Jason |
3.0 |
Feeder and App - 1 STAR, Customer Service - 5 STARS |
Bought this feeder a few years ago for the camera and capacity. Though the app feels clunky, it worked great until a couple weeks ago. This app is now broken and support does not appear to be aware. The app no longer allows for any changes to be made to the existing feed settings nor can new feedings be added. BEWARE - if you contact support and are directed to reset the machine, be prepared to lose any feed settings you did have if you do so. When you add the machine back to the app, you will be left with 3 default feed settings that cannot be changed either.UPDATE - One week after contacting support, I received a FREE new (different) feeder using the Pet Zero app. They first attempted to run me through troubleshooting that essentially "bricked" my old machine. As a result, I requested replacement with a different feeder (PATROL model) and they obliged. Be mindful that Wopet support is based out of China and is only through email but they were very responsive and accommodating. |
几年前,购买了此馈线的相机和容量。 尽管该应用程序感觉很笨拙,但直到几周前它都效果很好。 现在,该应用程序被打破了,并且支持似乎不知道。 该应用程序不再允许对现有饲料设置进行任何更改,也无法添加新的饲料。 当心 - 如果您联系支持并指示重置机器,请准备丢失任何饲料设置,如果您这样做。 当您将计算机添加回该应用程序时,您将获得3个无法更改的默认供稿设置。 他们首先试图让我通过对我的旧机器本质上“砖”的故障排除。 结果,我要求用不同的馈线(巡逻模型)替换,他们有义务。 请注意,WOPET支持是从中国出发的,只能通过电子邮件,但它们的反应迅速和适应性。 |
2024-07-12 |
2024-07-15 08:08:51 |
us |
WOPET |
B0BQHC1LLG |
RY39LTZSQIMR3 |
Verified Purchase |
Robbie S |
1.0 |
Great While It Lasted |
It was great while it was working, but it stopped working after only 2.5 months of use. So far, no response from costumer service. So disappointed! |
它在工作时很棒,但是仅使用2.5个月后就停止工作了。 到目前为止,尚未来自Costumer Service。 如此失望! |
2024-07-09 |
2024-07-11 03:27:57 |
us |
WOPET |
B0BQHC1LLG |
R1AX3F5NTVWN00 |
Verified Purchase |
B. Angelo Burke |
1.0 |
APP BROKEN! LOOK ELSEWHERE!! |
Same as many other reviews I'm reading, the app suddenly will not allow me to schedule feedings. My previous schedule is gone, after connecting to a new WiFi network. I have reset the device, reconnected/reinstalled the device through the app, and reinstalled the app itself (Android) and NOTHING HAS WORKED to fix the issue.The app still lets me do a manual feeding and connects to the camera just fine, so it's not a Wi-Fi or firmware issue.Unless I wanted a dog food bin with a camera, this is a useless device now, until the app lets me schedule feedings again.I've contacted customer support, still waiting for answer. 😡 how does this still have 4.5 stars?! BEWARE!! |
与我正在阅读的许多其他评论一样,该应用程序突然不允许我安排喂食。 连接到新的WiFi网络后,我以前的时间表已经消失。 我已经重置设备,通过应用程序重新连接/重新安装了设备,然后重新安装了应用程序本身(Android),没有什么可以解决该问题的方法。该应用程序仍然可以让我手动喂食并连接到摄像机,因此可以很好地连接到相机 这不是Wi-Fi或固件问题。除非我想要一个带相机的狗食垃圾桶,否则这是一个无用的设备,直到该应用程序让我再次安排喂食。我已经联系了客户支持,仍在等待答案。 😡如何仍然有4.5星? 谨防!! |
2024-07-15 |
2024-07-17 03:47:32 |
us |
WOPET |
B0BQHC1LLG |
R2KM9XI02HIGKO |
Verified Purchase |
Ayman M. |
2.0 |
Feeder stopped working in less than 8 month |
The feeder spins but no longer dispenses food. I bought two of these and only one is dispensing food, the rotating piece inside still rotates but it seems like it isn't strong enough to dispense food or something. I'd expect more from something so expensive |
馈线旋转,但不再分配食物。 我买了其中两个,只有一个是分配食物,内部的旋转碎片仍然旋转,但似乎不足以分配食物或其他东西。 我期望有更多昂贵的东西 |
2024-07-20 |
2024-07-22 03:26:43 |
us |
WOPET |
B0CFGS6347 |
R1UVU0GLOWZALI |
Verified Purchase |
ChickenBeard |
3.0 |
Not suitable for outside if you have aggressive critters |
Firstly, I know it doesn’t say it’s for use outside so I went rogue. I was hoping this could feed our outdoor cat while on vacation. Unfortunately, it seems one of the other neighborhood critters (raccoons I assume) have taken to mangling it. The first two nights they just tossed it around our porch. The third night I bungie corded it to the railing. That prevented them from moving it but instead they managed to actually break the lid open.That said, the product does work as advertised and I think would have served my purpose if I knew to secure it better from the start. |
首先,我知道这不说是在外面使用,所以我去了流氓。 我希望这可以在度假时喂我们的户外猫。 不幸的是,似乎其他邻里小动物(我认为是浣熊)已将其弄脏。 前两个晚上,他们只是把它扔在我们的门廊上。 第三天晚上,我将其连接到栏杆上。 这阻止了他们移动它,但他们实际上设法打破了盖子的打开状态。 |
2024-07-21 |
2024-07-24 09:47:44 |
us |
WOPET |
B0CH6BK8TD |
R109S2KHYTVG7R |
Verified Purchase |
ivak |
3.0 |
Trial and error |
Three stars due to the poor wifi setup instructions. Someone with less patience or tech savvy would have returned it. Went on YT and the video was just as bad as the booklet. Got it to connect by trial and error. To connect to wifi, I copy and pasted the router name and password. If you just click on router name to type it, it will take you on an endless loop. Also,time is set to military time, so keep that in mind. Once set up and connected it worked. Giving it some time to work out connection issues. Portions are very small, adjust accordingly. The voice,photo and video feature worked well. So far so good, for now. |
三星星由于WiFi设置说明不佳而导致三颗星星。 耐心或精通技术的人会归还它。 去了YT,视频和小册子一样糟糕。 通过反复试验来连接它。 要连接到WiFi,我复制并粘贴了路由器名称和密码。 如果您只单击路由器名称键入它,它将带您进入无尽的循环。 另外,时间已经设定为军事时间,因此请记住这一点。 建立并连接后,它起作用。 给它一些时间来解决连接问题。 部分很小,相应调整。 声音,照片和视频功能效果很好。 到目前为止,一切都很好。 |
2024-07-02 |
2024-07-05 03:04:22 |
us |
WOPET |
B0CH6BK8TD |
R18D5EUMWV4IDM |
Verified Purchase |
Lance P. |
3.0 |
It's ok |
Big hopper, so far everything works. Would give 5 stars but they lied and claimed it has 1080p resolution but at best it is 720p, might even be just 480p even with HD turned on. |
大料斗,到目前为止一切都起作用。 会给5星提供5星,但他们撒谎并声称它具有1080p的分辨率,但充其量是720p,即使在HD开启的情况下,甚至可能只有480p。 |
2024-07-27 |
2024-07-30 10:11:08 |
us |
WOPET |
B0CH6BK8TD |
R3BE2834ZJYF7Y |
Verified Purchase |
Amazon Customer |
1.0 |
An automatic feeder that you cannot program |
I rarely write reviews, but I feel I have to say something about this product. The app is faulty and does not allow you to actually set a schedule - the slide-on toggles do not work. I have tried on my Android phone and tablet, tried updating the app and the firmware of the device with no success. The manual feed button works from the app, but that is all. I see that other people using the app have had the same problem. The sad thing is that I had purchased an older version of the same feeder from this company years ago and used it and the older version of the app for years and it worked great. This new app is just shoddily programmed, which defeats the purpose of the product. |
我很少写评论,但我觉得我必须对此产品说些什么。 该应用程序有故障,不允许您实际设置时间表 - 滑动切换不起作用。 我尝试使用Android手机和平板电脑,尝试更新该应用程序和设备的固件,但没有成功。 手动供稿按钮可以从应用程序中使用,但仅此而已。 我看到其他使用该应用程序的人也有同样的问题。 可悲的是,我几年前从该公司购买了该公司的同一馈线的较旧版本,并使用了该应用程序的较旧版本多年,并且效果很好。 这个新应用程序只是编程的,它破坏了产品的目的。 |
2024-07-30 |
2024-08-02 13:42:15 |