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us |
WOPET |
B089GG57QL |
RSTPL7KZOFZCD |
|
Tyler |
1.0 |
Connection problems |
After about 6 months of good use they refuse to connect to the WiFi. I’ve gone through all the troubleshooting steps at least 10 times even created a new home and nothing works. Incredibly frustrating considering we bought two of them. |
经过大约6个月的良好利用,他们拒绝连接到WiFi。 我已经完成了所有故障排除步骤,至少十倍甚至创造了一个新房子,什么也没有可行。 考虑到我们买了两个,令人难以置信的沮丧。 |
2024-07-06 |
2024-07-09 13:16:06 |
us |
WOPET |
B089GG57QL |
R3VXF3F3Y4LR8G |
Verified Purchase |
Matthew ODell |
1.0 |
Failed before 1 year. Reached out to customer support twice, no response. |
I currently DO NOT recommend this product.I bought this on July 9th, 2023, and as of the beginning of June 2024 the motor for the dispenser barely moves anymore. I reached out to customer support through the app twice, once on 06-10-24 and again on 06-17-24. Haven't heard back on either, the tickets are in a "to be processed" status (aka we'll reach out to you once the 1-year warranty is up.) as of 07/08/24. |
我目前不推荐此产品。我于2023年7月9日购买了此产品,截至2024年6月初,分配器的电动机几乎不再移动了。 我两次通过该应用程序与客户支持联系,一次在06-10-24和06-17-24再次接触。 尚未听到回来,门票处于“要处理”状态(又名一年的保修后,我们将与您联系。)截至07/08/24。 |
2024-07-09 |
2024-07-11 04:49:26 |
us |
WOPET |
B089GG57QL |
R2UON70DMVSOS8 |
Verified Purchase |
H. W. |
1.0 |
Stopped dispensing, no answer from customer support |
It was working ok in the beginning with no real issues. The app worked decently, the connection was stable, the dispensed kibble was fairly consistent. However, after a while it stopped dispensing food. It would make an "attempt" to dispense kibble at feeding times, but I'm guessing the motor or something broke. I tried to troubleshoot it but I think it's a hardware issue. I tried contacting customer support but no answer. |
一开始就可以正常工作,没有真正的问题。 该应用程序正常运行,连接稳定,分配的千岸相当一致。 但是,过了一会儿,它停止了分发食物。 这将是一种“尝试”来分配喂食时间的粗磨,但是我猜电机或某些东西破裂了。 我试图对其进行故障排除,但我认为这是一个硬件问题。 我尝试联系客户支持,但没有答案。 |
2024-07-13 |
2024-07-16 05:15:23 |
us |
WOPET |
B089GG57QL |
R3S3B9VQR7EB3L |
Verified Purchase |
Sarah E |
2.0 |
Easy for pets to break in and get food |
My cat has figured out how to get food out of this at all hours of the day. All he has to do is detach the bowl from the feeder machine and stick his paw up the resulting hole. A small amount of food will come out. If he uses his snout to bang it against the wall, food will come out. if he tips it over, the lid on the top may open and release all the food inside. So all day and all night he is scooting and hitting this thing, sometimes tipping it over. In the process, he often unplugs it and then he will not get food when he is supposed to. If your cat is bad like mine and you want the food secure/protected, do not buy! |
我的猫已经想出了如何在一天中的所有时间里从中获取食物。 他要做的就是将碗从馈线机上脱离,然后将爪子贴在所产生的孔上。 少量食物会出来。 如果他用鼻子将其撞在墙上,食物就会出来。 如果他将其提示,顶部的盖子可能会打开并释放里面的所有食物。 因此,整天和整夜,他都在踏上脚步并击中这件事,有时将其翻倒。 在此过程中,他经常拔下插头,然后在他应该做的时候就不会得到食物。 如果您的猫像我一样不好,并且想要食物安全/受到保护,请不要购买! |
2024-07-17 |
2024-07-20 06:25:37 |
us |
WOPET |
B089GG57QL |
R27BTVWVNFJZKV |
Verified Purchase |
Jennifer |
3.0 |
Cannot Rely on App Notifications |
I’ve had this feeder for a year now. Sure, it dispenses food at the correct times and does a good job with portions, the issue I have with it is the app notifications. One of the reasons I got this feeder was the “low food” notifications, we keep our feeder in a spot that’s away where the dogs can’t get to, so we don’t walk by it every day. The app never notifies you when it’s low on food (thankfully our cat DOES let you know when she hasn’t been fed on time). Just now I opened the app and it says the food reserve is low, I went up and checked and yep, she’s just about out so I filled it up. This was an important feature and it’s been quite the disappointment. |
我已经有一个喂食器已经一年了。 当然,它可以在正确的时间分配食物,并且在部分方面做得很好,我遇到的问题是应用通知。 我获得此喂食器的原因之一是“低食物”通知,我们将喂食器留在狗无法到达的地方,因此我们不会每天走路。 该应用程序在食物较低时从不通知您(值得庆幸的是,我们的猫确实让您知道她没有按时喂食)。 刚才我打开了该应用程序,它说食物储备很低,我上了检查并检查了,是的,她几乎是出了,所以我把它装满了。 这是一个重要的功能,令人失望。 |
2024-07-17 |
2024-07-20 06:26:57 |
us |
WOPET |
B089GG57QL |
R12WSFTK9ZMOK |
Verified Purchase |
Wenbo Shao |
1.0 |
Terrible -- Feeding schedule doesn't not stick. Pets lost weight while away |
I have 2 Wopet dispensers for my cats, same 6L white.The problem was with the NEW one just purchased early this year. Both of them are on Pet Zero app. The other one works fine but the new one kept disabling 'enabled' preset feeding schedules randomly over a period of time so the dispenser stopped dispense food. Unfortunately this happened while I was out of town. both of my cats lost weight because of that. It's just plain terrible.WARNING, if you have to buy NEW one, please use MANUAL feed daily instead of scheduled so your pet gets fed for sure.Checked with customer service, I was instructed to try a different app. Now I have a dilemma of what to do with the working one. Should I move the working one to the other app or keep 2 different apps for different dispensers.BTW, The customer support email has no name on it but WOPET in reply. Very Strange. |
我有2个适合猫的Wopet分配器,同样的6升白色。问题出在今年年初购买的新产品。 他们俩都在PET零应用程序上。 另一个工作正常,但是新的效果不断地禁用“启用”预设的喂养时间表,以便在一段时间内随机禁用喂养时间表,因此分配器停止了分配食物。 不幸的是,这发生在我不在城里时。 因此,我的两只猫都减轻了体重。 这真是太可怕了。沃宁,如果您必须购买新的,请每天使用手动饲料而不是计划,以便肯定会喂食您的宠物。检查了客户服务,我被指示尝试其他应用程序。 现在,我有一个困境如何处理工作。 如果我将工作一个应用程序移动到另一个应用程序或为不同的分配器保留2个不同的应用程序。 很奇怪。 |
2024-07-31 |
2024-08-04 15:32:36 |
us |
WOPET |
B0BQHC1LLG |
RY39LTZSQIMR3 |
Verified Purchase |
Robbie S |
1.0 |
Great While It Lasted |
It was great while it was working, but it stopped working after only 2.5 months of use. So far, no response from costumer service. So disappointed! |
它在工作时很棒,但是仅使用2.5个月后就停止工作了。 到目前为止,尚未来自Costumer Service。 如此失望! |
2024-07-09 |
2024-07-11 03:27:57 |
us |
WOPET |
B0BQHC1LLG |
R1AX3F5NTVWN00 |
Verified Purchase |
B. Angelo Burke |
1.0 |
APP BROKEN! LOOK ELSEWHERE!! |
Same as many other reviews I'm reading, the app suddenly will not allow me to schedule feedings. My previous schedule is gone, after connecting to a new WiFi network. I have reset the device, reconnected/reinstalled the device through the app, and reinstalled the app itself (Android) and NOTHING HAS WORKED to fix the issue.The app still lets me do a manual feeding and connects to the camera just fine, so it's not a Wi-Fi or firmware issue.Unless I wanted a dog food bin with a camera, this is a useless device now, until the app lets me schedule feedings again.I've contacted customer support, still waiting for answer. 😡 how does this still have 4.5 stars?! BEWARE!! |
与我正在阅读的许多其他评论一样,该应用程序突然不允许我安排喂食。 连接到新的WiFi网络后,我以前的时间表已经消失。 我已经重置设备,通过应用程序重新连接/重新安装了设备,然后重新安装了应用程序本身(Android),没有什么可以解决该问题的方法。该应用程序仍然可以让我手动喂食并连接到摄像机,因此可以很好地连接到相机 这不是Wi-Fi或固件问题。除非我想要一个带相机的狗食垃圾桶,否则这是一个无用的设备,直到该应用程序让我再次安排喂食。我已经联系了客户支持,仍在等待答案。 😡如何仍然有4.5星? 谨防!! |
2024-07-15 |
2024-07-17 03:47:32 |
us |
WOPET |
B0BQHC1LLG |
R2KM9XI02HIGKO |
Verified Purchase |
Ayman M. |
2.0 |
Feeder stopped working in less than 8 month |
The feeder spins but no longer dispenses food. I bought two of these and only one is dispensing food, the rotating piece inside still rotates but it seems like it isn't strong enough to dispense food or something. I'd expect more from something so expensive |
馈线旋转,但不再分配食物。 我买了其中两个,只有一个是分配食物,内部的旋转碎片仍然旋转,但似乎不足以分配食物或其他东西。 我期望有更多昂贵的东西 |
2024-07-20 |
2024-07-22 03:26:43 |
us |
WOPET |
B0CDZPXWT7 |
R3325A3D291YWP |
Verified Purchase |
MARCELO S. |
1.0 |
does not work properly |
The machine for every 5 meals jams 3 times, it says that it has insufficient food and in reality it is full, the problem is that you don't know how much your pet stopped eating because it tells you how much the portion that should come out but when it doesn't all come out He doesn't tell you how much he gave him. |
每五顿饭的机器3次,它说它没有足够的食物,实际上它已经满了,问题是您不知道宠物有多少停止进食,因为它告诉您应该出现多少部分 但是,当一切都没有出来时,他没有告诉你他给了他多少。 |
2024-07-08 |
2024-07-11 02:21:10 |
us |
WOPET |
B0CDZPXWT7 |
RF905NYJ8SCLO |
Verified Purchase |
Marisol |
3.0 |
It was good while it lasted |
I was in search of a feeder that has low sensor detection as described but the app does not notify me if I don’t have it open. It dispenses well and on its scheduled time but after two months it’s started to act weird. It keeps disconnecting from the wifi (never had an issue with my wifi). Also the portion size are not so reliable but I made it work. Now I will say the convenience of the feeder was great and all but for how it worked after a while and not the long run the money wasn’t worth it. |
如上所述,我正在寻找一个具有低传感器检测的馈线,但是如果我没有打开它,该应用程序不会通知我。 它可以很好地分配和预定的时间,但是两个月后,它开始怪异。 它一直与WiFi断开连接(我的WiFi从来没有问题)。 同样,部分尺寸并不可靠,但我使其正常工作。 现在,我要说的是,喂食器的便利性很棒,除了一段时间后它的工作方式外,一切都不值得。 |
2024-07-24 |
2024-07-27 00:10:19 |